The Piccadilly London West End

Good hotel with a fantastic location. I had a good time.

I've stayed her a few times during London fashion week. This stay was superb as I got a big room overlooking the church. Recommend room 106 in particular and hope to return next time

They welcome you and are very friendly and helpful. Small hotel but excelllent location and service.

Firstly, the location of this hotel is phenomenal. Half a block from China Town restaurants, a 4 minute walk to Piccadilly Circus, in the middle of the Theater District, 1 mile away from most sites (Parliament, Buckingham Palace etc.), 1 block away from Old Compton Street pubs and a safe area to be in at all times of the night. There are many, many different cuisine restaurants within easy walking distance from the hotel. Secondly, the staff is ultra friendly and polite. At check-in you are treated to a glass of Prosecco, nice touch. Also, there was complimentary water and fruit (apple, mandarin) in the room with small plates and cutlery. They also have a Nespresso machine to make coffee and the like along with complimentary cookies (they also have a mini-bar where you purchase items). The small things matter especially when you first arrive in my mind to put you at ease and cheer you up. Finally, the hotel is very modern, clean and quiet. I was in a double bed room which is on the small side compared to other +4 star hotels but well appointed. I will say the bathroom, very modern indeed, is small...only 1 person can be in it at a time. The sink is small and needs more toiletry storage space around it (I am male and do not have many toiletries). The suite is well sound proofed. You barely hear any noise from the outside hallway (my suite was across from the elevator) and nothing from adjacent suites or from above/below (I am a very light sleeper). Also, the heating system works very well in controlling the temperature.

We enjoyed our stay very much. We arrived exhausted from our African trip and Raluka managed to get us an early check-in to a quiet room. The bathroom had a heated floor, which we had never seen before, but loved. The other staff member (Enrica) was also very helpful and the porter (Adrei) was wonderful. He helped us find a very nice restaurant for dinner and with our return trip to Heathrow. He was very pleasant and we enjoyed talking with him very much. The staff really went out of their way to make our stay enjoyable. The location was excellent for us. Close to our theater, shopping and a wonderful choice of delicious restaurants. We only stayed 2 nights, but we will come back. The only negative was that they didn't have a complimentary continental breakfast. Only a large breakfast for $21.50 pounds. When we mentioned it on the last morning that we were disappointed... the receptionist gave us two croissants and 2 yogurts for our trip back to Heathrow. It had a gym and spa, but we weren't there long enough to take advantage, plus we were very tired. We will definitely plan to stay at this hotel the next we are in London.

Great hotel

X

I had a wonderful experience. Location was great and staff were very friendly and place was spotless. It is London and as I expected rooms were tiny but overall experience was very good and breakfast was delicious. I will definitely recommend the place to my friends and family.

Stayed there to celebrate my husband's birthday and staff took efforts to decorate the room with rose petals and free chocolates. Made our experience very memorable. Also upgraded our room to one with four poster bed! Room was well maintained and location is exceptional as near to Chinatown and theatres and shops.