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Na základě 327 hodnoceníCo si myslí hosté
8,9
The Royal Horseguards Hotel
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Vstupní hala
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Interiér
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Poloha
Vynikající
9,7
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Nabídka pokojů
8,9
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Apartmá s výhledem na řeku (Suite River View)
...
  • Výhled: Řeka
  • 65 m²/700 ft²
  • 1 dvoulůžko velikosti „King...
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Dvoulůžkový pokoj typu Deluxe (Deluxe Twin Room)
...
  • 25 m²/269 ft²
  • 2 jednolůžka
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Dvojlůžkový pokoj typu Deluxe s výhledem na město (Deluxe Double Room City View)
...
  • Výhled: Město
  • 25 m²/269 ft²
  • 1 dvoulůžko
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Dvojlůžkový pokoj typu Deluxe s výhledem na řeku (Deluxe Double River view)
...
  • Výhled: Řeka
  • 23 m²/248 ft²
  • 1 dvoulůžko
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Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
...
  • 24 m²/258 ft²
  • nekuřácký pokoj
  • 1 dvoulůžko velikosti „Quee...
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Apartmá s výhledem na město (Suite City View)
...
  • Výhled: Město
  • 70 m²/753 ft²
  • 1 dvoulůžko velikosti „King...
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Executive s výhledem do zahrady (Executive Garden View)
...
  • Výhled: Zahrada
  • 30 m²/323 ft²
  • 1 dvoulůžko
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Executive s výhledem na řeku (Executive River View)
...
  • Výhled: Řeka
  • 30 m²/323 ft²
  • 1 dvoulůžko
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Pokoj typu Executive s výhledem na město (Executive Room City View)
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  • Výhled: Město
  • 30 m²/323 ft²
  • 1 dvoulůžko
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Dvojlůžkový pokoj typu Deluxe s výhledem do zahrady (Deluxe Double Room Garden View)
...
  • Výhled: Zahrada
  • 23 m²/248 ft²
  • 1 dvoulůžko
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Ověřená hodnocení cestovatelů

Hodnocení Agoda (327)Hodnocení Booking.com (1808)
Vybrat typ cestovatele
Čistota9,3
Vybavení8,5
Poloha9,7
Pohodlí a kvalita pokoje8,9
Služby9,0
Poměr cena/kvalita8,3
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Zobrazeno 265 ověřených hodnocení
12345
10,0
Denise – Velká Británie
Pár
TWIN DELUXE - ENGLISH BREAKFAST
1 noc, duben 2018
Birthday break”
Receptionist was lovely, very accommodating and professional. Room was very nice, quiet and lovely views of the Thames, breakfast was really good and the staff throughout were extremely helpful and friendly. I would definitely recommend this hotel, the location is also excellent for site seeing and theatres. Thankyou for a very enjoyable birthday. When we returned to our room there was a birthday gift from the hotel which was a very nice touch.
Hodnoceno 15 dubna 2018
A very Happy Birthday and thank you for choosing to stay with us! Our team, are indeed our greatest asset, so I am thrilled to hear that you found them excellent and attentive. I shall be sure pass on your positive feedback to our knowledgeable and helpful concierge as well as the rest of the team.. The team take pleasure in ensuring that our guests are well looked after ensuring that each stay is memorable. We are delighted to know that you were pleasantly surprised by the chocs in your bedroom. Thank you for confirming that you will return! We greatly look forward to welcoming you back in the very near future for another wonderful stay!
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The Royal Horseguards Hotel
7,2
Sharon – Spojené státy americké
Skupina
Dvoulůžkový pokoj typu Deluxe
5 noci/í, březen 2018
Nice, but not exactly 5 Star. ”
My sister and I traveled for a little vacation away from work for 5 nights and stayed here. Location cannot be beat. You can walk to SoHo, Covent Garden, the London Eye, Westminster Abbey, the National Portrait Gallery, Buckingham Palace, and more. Feeling tired? Uber’s to Mayfair and Kensington are only £6-8. The “deluxe” room was small but was pristine and clean. The staff was nice but were not outstanding. I wouldn’t give this hotel a 5 star rating, perhaps a 3.5-4 star just to manage your expectations when you stay here. Perhaps the staff was not “buzzing” enough for our taste, but again, location and value were the best part of the experience.
Hodnoceno 14 března 2018
Hello and thank you for taking the time to review your most recent stay with us. I am so sorry to hear of your disappointment regarding your visit. We are constantly trying to improve on 5 star standards of service and product and it is upsetting to know that you found our service standards below par. Our location is indeed excellent. Located along the River Thames, overlooking The London Eye, and within walking distance of Charing Cross, Covent Garden, Piccadilly Circus and the many West End Theatres you are assured of making the most of your London stay. We cannot wait to have you return for another fantastic visit.
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The Royal Horseguards Hotel
9,6
Glyn – Velká Británie
Pár
Dvoulůžkový pokoj typu Deluxe
1 noc, březen 2018
We had a fantastic stay, the room had excellent views and the staff were very friendly”
The hotel is an excellent location with many attractions within walking distance. The staff were extremely helpful and friendly and we would stay there again.
Hodnoceno 12 března 2018
Thank you for your gracious review regarding your recent stay with us at The Royal Horseguards Hotel. I am overjoyed at reading that you found our location great. There is the vibrancy and numerous attractions of the Southbank Centre, Queen’s Walk and County Hall just across the striking Jubilee Bridge. I am happy to read that you enjoyed the spectacular views of the River Thames and The London Eye from the plush bedroom that you stayed in. We always strive to deliver the best experience for our guests and I am pleased that you had an exceptional visit. We look forward to welcoming you back in the near future for another fantastic stay.
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The Royal Horseguards Hotel
8,8
michelle – Velká Británie
Pár
Dvoulůžkový pokoj typu Deluxe
2 noci/í, březen 2018
Excellent hotel in prime location”
Lovely hotel that we have returned to time after time. Old building with lots of character and history. Rooms can vary in size and shape beware! On some previous visits a complimentary upgrade has been given. This time was disappointed with allocated room...3rd floor facing an inside wall, no light coming in so needed lights o at all times of day... Unable even to see what the weather was doing. No phone signal in the room either which i wasn't happy about. Always had a king size bed in the past but this time a double and as we have slept in a king size bed at home for over 10 years this wasn't great... We didn't mention at the hotel as our stay was short but otherwise would definately requested an alternative room. Would sill recommend hotel because some previous rooms have been lovely
Hodnoceno 12 března 2018
Hello and thank you for taking the time to review your most recent stay with us. Consistency in our standards and levels of service across the hotel is extremely important to our success. So we are sorry to hear that you did not like the bedroom allocated to you on this occasion. On your next visit please do let us know and we'll do our best to move you should we have rooms available. However we are delighted to know that this did not dampen your stay and we very much look forward to welcoming you back for a truly 5* future stay.
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The Royal Horseguards Hotel
6,0
William – Velká Británie
Pár
1 noc, březen 2018
Honest”
Very good location not all staff was helpful not all lights worked in the room cleaners very noisy in corridors in morning good food and drinks
Hodnoceno 12 března 2018
Hi and thank you for taking the time to rate and review your stay. Negative feedback is always disappointing so we are very sorry to know about the shortfalls in service that you experienced. Your comments have been shared with the relevant teams. We are however very pleased to know that you enjoyed our great, central location and found our food to your liking. We look forward to looking after you on your next visit to our beautiful hotel.
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The Royal Horseguards Hotel
7,6
Sandi – Slovinsko
Na služební cestě
Pokoj Standard
2 noci/í, únor 2018
Velmi dobré”
i had a room w/o a window. 5 star hotel should nbot have such a small rooms. i could not stand normaly in the shower.
Hodnoceno 23 února 2018
Thank you for taking the time to review your visit. I am so sorry that you did not like the bedroom allocated to you on this occasion. Being a graded building we are unable to make any structural changes to our property, including moving or replacing the windows of our ‘inner’ rooms. However our guest satisfaction is of the utmost importance to us so on your next stay with us please do let our Reception team know if you are unhappy with your room and we will do our best to re-allocate you to a different bedroom to ensure that you are comfortable. We do look forward to welcoming you back for a truly 5* stay.
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The Royal Horseguards Hotel
10,0
Doris – Velká Británie
Pár
Dvojlůžkový pokoj typu Deluxe s oddělenými postelemi
1 noc, únor 2018
Vynikající”
Perfect location, staff very attentive ,great afternoon tea and breakfast, bsolutely recommend
Hodnoceno 12 února 2018
Thank you for your 5 star review regarding your stay at The Royal Horseguards Hotel. I am delighted to know that you had another exceptional stay with us and felt pampered.We really do pride ourselves on our high quality of service, and our team have a genuine passion for providing the very best for our guests, ensuring an unforgettable visit. The Food and Beverage and Kitchen teams will be particularly happy by your kind praise of breakfast and Afternoon Tea. Both teams work tirelessly throughout the year to ensure that new and innovative dishes are constantly added and improved so that all tastes are well catered for. We greatly look forward to pampering you on your next phenomenal stay!
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The Royal Horseguards Hotel
10,0
SANDRA – Kanada
Pár
3 noci/í, leden 2018
Elegant, comfortable and welcoming”
Our room was spacious, very clean, large bathroom with heated floors and towel rack. Staff efficient and friendly, highly recommend
Hodnoceno 04 února 2018
Hello and thank you for the recommendation! I am delighted that you had a fantastic stay and enjoyed your beautifully appointed bedroom. Our friendly team always extend a warm welcome and this is continued throughout each guests stay to ensure a 5 * experience from start to finish. Our heated bathroom certainly add to a cosy, warm, relaxing experience - all the more while relaxing in a pampering Elemis aromatherapy bubble bath. We look forward to pampering you on your next visit!
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The Royal Horseguards Hotel
9,6
John – Jersey
Pár
3 noci/í, leden 2018
Excellent location”
Book a river view
Hodnoceno 23 ledna 2018
Hi and thanks for the review! I am pleased to hear that you were treated to a river view room which has unrivalled views of the Thames River, the London Eye and the Southbank. Indeed the views by day are only surpassed by the magnificent night views! We greatly enjoy welcoming you back for another excellent stay!
Odpověď z 26 ledna 2018
The Royal Horseguards Hotel
10,0
James – Spojené státy americké
Rodina se staršími dětmi
Dvoulůžkový pokoj typu Deluxe
3 noci/í, leden 2018
Great place to stay in London!”
Great Hotel, Great staff, Great location! An awesome trip to London!
Hodnoceno 23 ledna 2018
I am so pleased to hear that we exceeded your expectations on every detail of your stay. I am glad to hear that you found our staff courteous and professional. Your positive feedback is greatly appreciated as our Management and team take great pride in ensuring that our historic hotel is impeccably maintained in every aspect. I do hope that we will have the privilege of hosting you once more on your next visit to our beautiful city.
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The Royal Horseguards Hotel
12345
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