Skvělé 8,9
na základě 88 hodnocení

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O hotelu Urban Sands Iloilo Hotel

Popis

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Vybavení

Přístup k internetu

  • Wi-Fi na veřejných místech
  • Wi-Fi zdarma ve všech pokojích

Okolí

  • parkoviště
  • pronájem auta
  • přeprava do hotelu / na letiště

Aktivity, relax

  • karaoke
  • lázně
  • masáž(e)
  • okružní jízdy
  • plavecký bazén [venkovní]
  • zahrada

Strava, pití a občerstvení

  • bar
  • bar u bazénu
  • grilovací zařízení
  • kavárna
  • pokojová služba
  • restaurace

Služby a vymoženosti

  • čištění oděvů
  • denní úklid pokojů
  • kuřácká část
  • noviny
  • prádelna

Pro děti

  • plavecký bazén [děti]
  • rodinný pokoj

Přístup

  • domácí zvířata povolena
  • expresní přihlášení a odhlášení z hotelu

Personál hovoří těmito jazyky:

  • angličtina
  • filipínština
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Podmínky

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Užitečné informace

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Poslední komentáře zákazníků

Hodnocení Agoda (88)
Booking.com Reviews (47)

Vybrat typ cestovatele

8,4

  • Čistota 9,0
  • Vybavení 8,9
  • Poloha 8,8
  • Pokojový komfort/standard 8,8
  • Služby 9,4
  • Poměr cena/kvalita 9,0
  • Jídlo/stolování 8,2
Vybrat typ cestovatele
Skvělé



na základě 47 hodnocení
  • Čistota 9,2
  • Vybavení 8,5
  • Poloha 8,6
  • Pokojový komfort/standard 9,2
  • Služby 9,4
  • Poměr cena/kvalita 8,6
Ověřená hodnocení poskytnuta
Seřadit podle

10

CHUI od Hong Kong
Pár
Pokoj typu Superior
Zůstal 2 nocí v říjen 2016
Oasis in the city. Super Service
We chose Urban Sands because of it's outdoor pool, it didn't upset me, we spent long hours in the pool and it opens until 12 mid-night, so great! Only 7 rooms of the hotel and so you feel very private. And we checked in the double room we booked (the toilet was quiet smelly by the way) and later the staff told us some repairs to be done in our room, so luckily we got upgraded to the deluxe big double room. Staff service was excellent, very friendly and accommodating and everything is just perfect. Location is good. easy walk to Molo Plaza and GM mall that has the supermarket. Value to pay a bit more for the Oasis found in iloilo city, and the staff service is the best i ever have. We had lunch in the hotel on leaving, big portion and very reasonable price. Oh, we did massage in our room (via hotel calling the staff from spa shop) but disappointed, can find much better massage in SM City. Also, most of the time especially at night, there is no hot water for shower...hope that could be fixed. Anyway, thanks the staff of Urban Sands, we did enjoy our time!
Hodnoceno 18 října 2016

9.6

Dianne od Filipíny
Samostatný cestovatel
Pokoj typu Superior
Zůstal 2 nocí v říjen 2016
Private oasis
Amazing service. The place only houses 7 rooms, so staff are very attentive to each guest. My friend and I are still gushing about the service. Rooms are well-appointed. Just requires some improvement on small details such as toiletries. Heater was a little difficult to calibrate - either too hot or too cold. Room should have a separate trash bin from what you have in the shower room. Overall, I would definitely keep staying here whenever I'm in the city and would highly recommend to everyone.
Hodnoceno 10 října 2016

9.2

Lylen od Filipíny
Pár
Pokoj typu Superior
Zůstal jednu noc v říjen 2016
Very nice place to relax. Nice ambiance. Staff is very accommodating and they provide you with excel
Pool is open until midnight. Order of breakfast is asked the night before and is served at your most convenient time either in the restaurant or at your own terrace. They provided us with hot chocolate and Piaya during the night :) Downside though is that the bathroom did not have a splash board in between the shower and the toilet bowl so the water was all over the bathroom after shower.
Hodnoceno 05 října 2016

9.2

Cyril od Spojené státy
Rodina s malými dětmi
Dvoulůžkový pokoj s oddělenými postelemi typu Deluxe
Zůstal 2 nocí v září 2016
Excellent and intimate place for the family
Excellent and attentive staff, the place is clean and comfortable. It is also very accessible to different places in the city.
Hodnoceno 26 září 2016

10

JONATHAN od Filipíny
Pár
Pokoj typu Superior
Zůstal jednu noc v září 2016
Good for relaxing before travel
We enjoyed the trip so much! The manager, Quincy, was very accommodating! We even had a free molo soup.
Hodnoceno 22 září 2016

10

VU od Vietnam
Skupina
Dvoulůžkový pokoj s oddělenými postelemi typu Deluxe
Zůstal 3 nocí v září 2016
Best hotel with excellent customer service
I have travelled a lot for work and leisure and I got to stay in lots of 5* hotels but Urban Sands Iloilo beats them all when it comes to customer service. All the staff serve us amazingly well, with lots of care and attention to details. Quincy, the hotel manager, deserves to win the best hotel manager for going extra miles to help us with everything we need during our stay including voluntarily picking us up when we were stuck in the rain without being able to get a cab back. Quiet, boutique hotel and awesome breakfast choices & relaxing resort feel. Even if Iloilo might not be in top of your list, you still need to stay at Urban Sands to experience one of (if not) the best customer service. We will definitely come back!
Hodnoceno 11 září 2016

10

miriam od Austrálie
Pár
Pokoj typu Superior
Zůstal 3 nocí v září 2016
Amazing Hotel
We wanted to get away for a few days and a friend recommended this hotel practically in the heart of Iloilo City, 10 minutes form downtown.. I have stayed many times in Iloilo but this was the best place by far. The first thing that will attract you is the staff. I have never met more friendly, attentive and competent staff in a hotel anywhere in the world & I normally stay in 5 star hotels. The room we stayed in was their smaller room but was very comfortable & clean. The hotel only has 7 rooms so I would say it's more a boutique hotel. The breakfast that comes with the room had a large variety of choices and was complimented with juice, coffee, tea or chocolate and a fruit platter. The food in the restaurant was reasonably priced and everything we tried was good. They have a good selection of cocktails and other alcoholic and non alcoholic drinks The pool is where we spent most of our time and it was clean with a spa pool attached. Overall we loved this hotel so much we cam back this week to spend more time here in their larger room which features a smart TV where you can connect to the internet. An amazing, unexpected hotel to be found in Iloilo.
Hodnoceno 11 září 2016

10

Earl od Filipíny
Obchodní cestující
Pokoj typu Deluxe s manželskou postelí velikosti King
Zůstal 2 nocí v září 2016
An Hidden Oasis in a Developing City
Almost perfect!
Hodnoceno 07 září 2016

9.6

keith od Spojené státy
Pár
Pokoj typu Superior
Zůstal 2 nocí v srpen 2016
Unbelieveable Service
Hotel is very nice. Clean, great pool and nice bar/restaurant. But, the gamechanger is the staff and service. This staff has been trained to help guests and go out of their way to make sure the "guest" is comfortable. This is the best service I have experienced anywhere in the Philippines. Highly reccomend Try a couple of nights and find yourself saying "These people are unbelieveable!"
Hodnoceno 02 září 2016

10

Francesca od Japonsko
Skupina
Pokoj typu Superior
Zůstal 5 nocí v srpen 2016
Awesome!
It was an oasis in the city! We had such a relaxed stay that we can almost imagine that there was a nice quiet beach beyond the walls of Urban Sands instead of a bustling city. It was not as close to the commercial districts as other hotels (but still easily accessible), but I think that was one of the allures of the place. Special mention to Ms. Quincy and the rest of the staff for taking good care of us! Great service beyond expectations!
Hodnoceno 29 srpna 2016



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