Perfect Retreat”

A well designed resort, with charming bungalows covered by layers of mountains. It took me 10km to go around, with so many flowers, trees and abundant fresh air. The swimming pool and massage are good, though I think they should have taken care of the pools better when the facilities are getting old. Meals are good at reasonably price. One best thing I must say thank is that the resort was so willing and helpful to mail back my ID card that I forgot to take while checking out. Such a very kind act! Lastly, there is another resort also called Cuc Phuong resort and Spa next door, easily mistaken. Make sure you get to a big barrier on the left to the right one, and drive a long way to hotel lobby. And from there, you can check in and enjoy your stay.

Very peaceful, attentive service”

Cuc Phuong Hotel should be listed as the Cuc Phuong Resort and Spa (it's correct name). We organised a driver from Hanoi Airport to take us direct to the pooperty in the Ninh Bihn district. The dricer dropped us at the Cuc Phuong Hotel - about 20 km away and when we realised we were at the wrong property we arranged for a taxi to find the correct property - which created confusion until we got him to call the resort for directions. Once we arrived we were delighted withe the property. It is very open and quiet with its own vegie gardens, golf course and facilities for conferences. It also features a large heated swimming pool with massage jaets and massages at good prices. The food is good and service friendly and attentive. The resort is about 4km before Cuc Phuong National Park (a good reference to give to drivers who don't know the resort's location). The park is worth a half day trip. We arranged a day trip through the resort and were considerably overcharged (when we later discovered the going prices). Also our driver didn't speak English. When we visited the national park the next day, we discovered we could arrange a driver through them at reasonable prices - but try to get an English speaking driver. We used them to transport us to Ninh Bihn Railway staion about an hour away. Overall a good hotel to chill out in and be pampered for say two days max.

Beautiful resort but a bit removed”

Although it was a long taxi ride here from Ninh Binh, it was well worth it. The bungalow was very cute and had a wooden tub in it where you could bathe in mineral spring water. There was a full on spa, swimming pools, pool tables, karaoke, a restaurant- everything. Mostly Vietnamese tourists. Potentially very romantic.

Wished we had stayed inside Cuc Phuong NP instead”

We booked this hotel for the purpose of visiting nearby Cuc Phuong National Park. In retrospect, we wished we had stayed at the bungalows inside the park instead for convenience. Pro's: Pleasant grounds, in-room Wi-Fi (but weak signal) Con's: - We struggled with the resort to obtain daily transportation to nearby Cuc Phuong NP at reasonable costs. The resort charged $10 USD per day for bicycle rentals (for a faulty bike) and tried to charge $20 USD for a moped rental via a local who himself only wanted $5/day (seemingly the standard rate). - The resort quoted $110 for a private car back to Hanoi but we had our hotel in Hanoi arrange a private car pickup for the 130 km back to Hanoi for $75 USD. Note, the park headquarters office quoted a private car back to Hanoi for $75-80 USD. - The resort restaurant is more like a run-down cafeteria, serving limited and basic Vietnamese dishes. The food was below-average, while prices were quite high by Vietnamese standards. At times, the restaurant was not staffed with any English-speaking person. - The room was musty in smell; opening windows was a must. - The room had thin walls, so it can be very loud if neighbors are vocal, like late-night tv and/or like long chats on their porch. - The room's bathroom was basically a closet with a toilet; there was a shower head next to the toilet but no separate shower stall. Worst of all, after use of the shower, the entire room smelled of sewage.

Nice Place but difficult to go there without a car”

This is a nice and peaceful hotel resort. but quite far from ninh binh. about 30-40min by taxi about vnd50,000. massage to me so so. but the staff cannot little or no english. If u want do mud spa. need to call to book 1/2day in advance. resturant serve the food quite slow. better to place the order before hand.

No value for money”

The resort has great potential due to its location close to Cuc Phuong national park. Unfortunately, it is very badly maintained. The place is completely over-priced. It would be ok if the rooms were USD 20-30 per night.

Good stay if you want to visit Cuc Phuong National Park”

We arrived very late a the resort and noticed we were the only guest staying in the resort. The staff stay for us to dine at the restaurant. The food was good and for a reasonable price. The only thing is that the staff could not speak english and things are not really managed well in this resort. There is room for improvement.

Rooms and area are amazing, as well as the swimming pool! ”

+ Clean, quite. + Great staff. + Unlimited swimming pools. + Spacy rooms, wooden bathtub + Food was great(except the Russian salad- it was not fresh and overseasoned with mayo) + A few people - lack of entertainments.

A place with potential - horribly managed”

Our stay was a disappointment. The resort has so much potential: location, nice layout, nice room, but it's terribly managed. The food at the resort was abysmal (and there are few other options around the hotel), the service slow, on our second day we had no water in the room... If they get those things right, the place is fantastic.

Out in the middle of nowhere...”

- nice place and surrounding - very corteous service - but we were the only guests (!?) - no kitchen service for dinner - to Tam Coc caves appr. 45 minutes by taxi

Good location, near Cuc Phuong Forest”

Location and staff are great

poorly trained staff”

not amazing at all. the owner told me himself the place was not set up for foreign tourists. i could not arrange a tour into the forest or even a bus back to hanoi with reception. i had to speak to the owner directly. the place is far too big and i was the only guest during my stay in december. i didnt enjoy myself and was happy to leave. if you just want to stay holed up in a room in a resort in the national park and you speak vietnamese this is the place for for you.

Visiting cuc phuong national park”

We have been the only guests in a resort for hundreds... Sitting lost in a huge empty restaurant. All facilities looked overdimensiond. Not a place to feel well.

terrible hoteæ”

We arrived a late evening. Due to a party for the workers at the hotel it was not possible to have dinner. The next morning it was not possible to have breakfast as they were having "hang over " after the party. The pool was not working either We were the only guests at the hotel as i was off season. An awful experience. Luckily we could get 2 min. noodles from the minibar and leave again the day after. I do not know if the golf here is good. In such case go for one day, or bring your own food as the rooms are not too bad

never ever go there”

internet was out. iwas kept waiting 40 minutes as the staff disputed my booking and tried to make me pay a second time. The pool, mineral pool, mud bath and jacuzzi not working and these were the exact reasons i paid so much to come to this hotel. I would like a full refund and something extra to cover my total disgust.

Nature”

Eiskalte Raeumlichkeiten, unprofessioneller Servic”

LBei 16 Grad draussen waren alle Raumlichkeiten unterkuehlt und unbeheizt. Unter diesen Bedingungen mden Gaesten eine teueren Massage anzubieten, bei der man von einer erkateten Mitarbeiterin im eiskalten Raum massiert wird, ist eine Frechheit. Nach der Haelfte der Zeit habe ich die Massage abgebrochen, musste trotzdem die volle Leistung bezahlen. Das Abendessen war leider weniger als mittelmaessig zu in Vietnam ziemlich teueren Preisen. Das Personal ist nicht fuer Service ausgebildet und spricht kaum Englisch.

ottimo cibo”

Buon soggiorno buon ristorante e personale disponibile

Verschrikkelijk”

Zeer slecht.. Het eten dat we wilden bestellen en op de kaart stond was niet aanwezig, dus moesten tot 3x iets anders bestellen. Daarbij waren de prijzen absurd hoog voor het eten. We wilden gebruik maken van het zwembad, maar de algen zaten op de bodem en alles was oud en vies. De kamer was mooi, maar wederom ook erg vies met allerlei insecten. We hebben zeker 6 kakkerlakken gedood. Ontbijt was wederom hetzelfde, wat we wilde als ontbijt was niet aanwezig. Waarop we er genoeg van hadden en zijn vertrokken. Personeel spreek erg slecht Engels.. Kortom heb dus totaal ruim 120,- dollars betaald voor het meest waardeloze hotel/resort in mijn leven. Had het graag anders gezien.

경치가 좋은 호텔”

아고다 홈페이지에 cuc phuong hotel이라고 이름이 나와있지만 정작 그 이름의 호텔은 다른 호텔이었다. 아고다에 있는 호텔 이름은 cuc phuong resort & spa이었고 전화번호도 나와 있지 않아서 찾아가는데 힘들었다. 하지만 직원들이 친절했고 새로 지은 것이라 깨끗하고 침실도 스위트룸으로 업그레이드 해줘서 넓게 잘 썼다. 방갈로 타입의 호텔이라 밖의 정원과 경치가 좋았다. 탁구대와 실내 수영장 골프 연습장 파3홀이 있어서 리조트 안에서 시간을 보내기에 아주 좋았다. 침구나 다른곳은 께끗 했는데 바닥은 청소한지 오래된 느낌이라 좀더 신경써서 청소를 했으면 하는 마음이 있었다.