Great Hotel, great service, perfect stay”

cullinan hotel is a very clean hotel with nice, modern rooms. the staff is very friendly. unfortunately, there is only 1 or 2 persons that can speak english, but it's ok. the breakfast buffet is ok, basically only chinese type of breakfast. for "western" kind of breakfast they have jam, chocolate spread and toast bread. the second time i had breakfast there, they brought me some fresh made pancakes with maple sirup even without ordering it, since i didn't know i could order anything. that was nice. the location is ok regarding the center of hualien and the pedestrian area, which is about 10min away walking. the train station is quite far - about half an hour walking. there is a shopping mall next door and plenty of other small shops to by drinks and food. for arrival and departure, they offer a free shuttle service to the train station and a rather cheap shuttle service from the airport (150nt$). all in all i had a great stay at cullinan in hualien and can highly recommend it.

Clean, Modern & Friendly”

the hotel staff were very good about answering our questions and giving recommendations for food and trips. there's free wifi in every room and in the lobby. rooms were equipped with air-con and flat-screen tvs they have 3 bikes available for people to use. (although they're a bit run-down but still ridable. we used them many times to explore hualien city.) free shuttle service to the hualien train station.

Newly renovated with large room and close to town”

we booked one night stay at first but on looking at the hotel features, we decided to extend our stay further. it is to be noted that the reception was operated by young well-dress people, are extremely polite and always smiling and helpful. they even provided a welcome gift to hotel guests on arrival. the hotel staff offered car transport to send us to the night-market and to the main train station which is about 20 mins walking distance away when we checked out. the hotel is situated close to the town centre where there are much night shopping and many eating places at pretty low prices. the hotel is also able to arrange tours by bus or taxi-cab to taroko gorge. all in all and considering the price, it was a great place to stay both for leisure and business. will certainly recommend this hotel to anyone and will stay at this hotel if we visit hualien again

Cheap & Good”

It was just a short 1 night at Cullinan Hotel. We came to Hualien to see the Taroko Gorge and the Chi Xin Tan (Seven Star Beach) so all we needed was a decent hotel to spend the night. The price was affordable for a family suite for 4 (includes two queen-sized beds). The staff at the reception was also very friendly and helpful. They were able to help us get a larger cab on time. They were also all smiles. The service is pretty good.

Great service from the staff”

The room was alright, quite comfortable. The breakfast is ok. It is not located near the train station, will need to take cab to reach the hotel. There are quite a number of eating places nearby. When I check-in, without having to ask, the staff gave me a food guide brochure of Hualien, a map that indicates the eating places near the hotel and also 2 small booklets about the attractions in Hualien. In the morning when I was waiting at the lobby for a driver to pick us up to go Taroko Gorge, a staff saw a vehicle stop in front of the hotel. Instead of waiting for the driver to walk into the hotel to look for me, the staff actually went out to find out if the vehicle was coming for me. Overall, the service from the staff was excellent. They are proactive, friendly and attentive towards their guests.

Great Hotel with Friendly Staff”

The level of staff service was the highest during our stay in Taiwan. The environment was cordial and the hotel staff members were friendly, helpful and took initiative to collect train tickets for us when we requested them to book the tickets. Even though the hotel was just 15 minutes drive from the train station,it is not very accessible. However, this was compensated by the free shuttle service provided by the staff. The manager fetch us from the train station when we arrived to Hualien and the assistant manager sent us to the train station when we check out. This was definitely one of the best experience we had in Taiwan so far.

nice hotel, in a somewhat nondescript area of town”

Although one can walk to the hotel from the train station, it is a long way. Once there, the hotel has a shuttle to drive you to the station, so it is fine. since I had arrived early, and my room was not ready, I asked the reception what there was to do next to the hotel, and I drew a blank stare; indeed, there is nothing around the hotel. So this is a good place to sleep, but not really central to anything in Hualien. Breakfast was very ordinary. Price was right, and the staff very nice, so good value overall.

No complaints with this cute hotel.”

one of the lowest priced hotels in hualien but certainly not the worst. the rooms were much larger than expected and very clean. the free breakfast was a mixture of asian and western so there was a little for everyone. cab to main train station was about ntd. the staff spoke english and were eager to help with anything.

Great hotel in Hualien city with great hotel staff”

Hotel located in Hualien city. Walking distance to main road for food and souvenir. Hotel staff are helpful and friendly. Hotel arranged shuttle to ZhiQiang night market. Takes 25minutes to walk back after good food.

Absolute value for money, excellent staff”

We are a travelling group for a meeting in Hualien. Staff were easy to talk to. Good english. Rooms look the same as advertised. Clean and new. Breakfast buffet was filling but nothing fancy. They even picked us up from station and brought us back when we had to leave. Recommended for a no frills travel in Hualien.

Nice cozy hotel on a good location with friendly staff ”

I stayed 2 nights here. The rooms were nice & cozy. Breakfast is decent with ample options. Staff are friendly and efficient. The location is good and they arranged FREE transport back to train station upon departure. Only thing is that they did not have any FREE pick up on arrival as it was a Saturday and they mention to FREE transport on weekends when I called them from Taipei before departing. Overall, I enjoyed my stay there and would recommend this hotel if in Hualien. :)

Comfortable and Cozy”

I would say simple and neat rooms. Simple design but large and spacious. Service definitely tip top. Arrive at hualien station even though ferry service is not part of the hotel service but the hotel manager drove down to ferry us back to hotel. Very friendly staff, cozy place to stay.

Great and friendly service”

The hotel is conveniently located within 5-10 mins by cab from Hualien Train Station, so it's really easy to even take a stroll to the hotel, probably half an hour. The room is newly renovated and very clean. However, the quality of the towels and toiletries can be improved. The inroad to Hualien was affected due to landslides and this affected many travellers by road. The hotel was very grateful that we proceeded to stay with them during this difficult time of low take-up rate. As a gesture of appreciation, the hotel delivered to our room a box of pineapple tarts. This was a surprise for us. Thumbs up

Excellent service !!! Thank you !”

This was our first trip to Taiwan and This hotel is the best hotel we've stayed in all over Taiwan. Excellent in value, comfort, and friendly service. We didn't know anyone in Hualien but, how lucky we were, we picked a right one. Every stuff were so friendly and helpful, thank you !!!

Excellent hotel with excellent service”

Excellent hotel with excellent service. Free shuttle to and from hotel to the hualien railway station. Nearby area has some good eats as well. Lobby staff were very helpful and went out of their way to arrange/check tours for us. Have free parking for drivers too. Well done.

Very good service ”

The hotel staff was very attentive and spoke good English, which was very helpful. The room was clean and comfortable as were the overall facilities. Would definitely recommend this hotel to others traveling through Hualien.

Comfortable stay”

Hotel is not near to the train station and I would recommend for people that has own mode of transport or are willing to pay for taxi service. The room is spacious and comfortable. The hotel has is own parking space that is opposite the hotel. About 10 minutes drive to the famous Xiaolong boa, Zeng Jiao and Wanton in Hualien. About one and half hour drive to Taroko Gorge. However, the hotel can improve on the variety offered in the buffet selection as it is limited and not really appealing to international tourist.

luxurious hotel with great room”

the hotel was located in front of delicious chicken rice and 5 mins walk to department store. there are computer service available. the breakfast was delicious, lots of variety. go to taroko dont miss it when you go to hualien

Surprisingly good!”

We had a great experience! The people were very friendly and warm, the rooms were very clean and the bed was confortable, we love our trip to Hualien and the hotel contributed a great part!

Value for Money”

The location is close to the largest department store in Hualien City. There are many restaurants nearby. The hotel room was clean and newer than the corridors and other public area. The breakfast was so-so, but it was normal at such a price level.