Staff super friendly ”

Give a thumbs up to their receptionist especially a guy who helped us call taxi, give us the taxi name card and recommend us good place to eat and visit! And they upgrade both of us to quad room. On a raining night, the receptionist guy help us call taxi, and go out tell the taxi driver where we wanna go, and lend umbrella to us! Super good service and friendly!!!

2 days stay at Hualian”

Big room except shower head water flow was small. Breakfast provided for Halal but taste so so. Hotel provides shuttle service from train station but have to book 1 day in advance. Was suprised that the toilet flushing was easily choked like Taichung Homestay but the hotel staff cleared immediately and can be used again after we came back from 1 day tour at Taroko Park

Recommended ”

Room was spacious and clean. toiletries, towel, hair dryer and bottled drinks are provided. buffet breakfast was delicious and with wide selection. they also cater for halal (for Muslims) and vegetarian food and cutleries. nearby are family mart and 7-eleven but need about 15mins walk to DongDaMen Night Market.

Excellent hotel with excellent service”

Excellent hotel with excellent service. Free shuttle to and from hotel to the hualien railway station. Nearby area has some good eats as well. Lobby staff were very helpful and went out of their way to arrange/check tours for us. Have free parking for drivers too. Well done.

Friendly and helpful staff!”

Staff gave us suggestions about where to go, helped us make appointments for our massage and karaoke, and gave us suggestions about where to go. Overall a good experience! Floor in the hotel room can be slightly slippery though.

clean n nice place”

Good location and service , The room is very nice and clean. i love it and i will be back for sure. The hotel is near the shopping center. It's take about 10min walk to the center of the city. There are some bicycle for you to rent for Free!!

Good location and friendly staff”

We enjoyed our stay at the Cullinan Hotel. It was raining heavily when we check in and the staff are so kind to give us the helping hand to unload our 3 big luggages and direct my husband to park our car which is right opposite the hotel.

Nice hotel in Hualien”

Hotel located in the middle of the city, however there is nothing remarkable close to it's location: New shopping mall FE21 across the street, 7-Eleven nearby. One of the best things in Hualien is Night Market, to get there you can ask for free bicycles from hotel. Room was spacious, with comfortable bed, fast internet & Cable TV (HBO, BBC etc.).

Highly recommended hotel!!”

Wow!i never expect this hotel is so great!They provide pick up from the train station and was very attentive during check in.Amazed by the attentive staffs in the hotel!Room is very clean and bed very comfortable.They even provide some snack at the bar counter for you. Transport can be attange to the train station area when we need to rent a bike the next day. It is one of the best hotel i had booked with Agoda!!Look no other hotel if you are coming to Hua lian.you will never regret staying at this hotel!Highly recommended!

luxurious hotel with great room”

the hotel was located in front of delicious chicken rice and 5 mins walk to department store. there are computer service available. the breakfast was delicious, lots of variety. go to taroko dont miss it when you go to hualien

Attentive staff, excellent facilities”

Stay was good, though the hotel is a bit far from Hualien Station if you decide to walk. I took a taxi with my friend to the hotel (costing NTD 130) . Big mall (FE21) just beside the hotel with a big supermarket at the basement. ZiQiang Night Market is a 20~25 minutes stroll from the hotel.

Comfortable and Cozy”

I would say simple and neat rooms. Simple design but large and spacious. Service definitely tip top. Arrive at hualien station even though ferry service is not part of the hotel service but the hotel manager drove down to ferry us back to hotel. Very friendly staff, cozy place to stay.

it is a nice and friendly hotel.”

We only stayed for one night on our way to Taipei. We got some nice cake from the hotel as ? thank you for staying in the hotel during the rainy season with the main road to Taipei closed most of the time. The room price included breakfast but we did not tried. Room was clean with strong hot water in the bathroom.

Newly renovated with large room and close to town”

we booked one night stay at first but on looking at the hotel features, we decided to extend our stay further. it is to be noted that the reception was operated by young well-dress people, are extremely polite and always smiling and helpful. they even provided a welcome gift to hotel guests on arrival. the hotel staff offered car transport to send us to the night-market and to the main train station which is about 20 mins walking distance away when we checked out. the hotel is situated close to the town centre where there are much night shopping and many eating places at pretty low prices. the hotel is also able to arrange tours by bus or taxi-cab to taroko gorge. all in all and considering the price, it was a great place to stay both for leisure and business. will certainly recommend this hotel to anyone and will stay at this hotel if we visit hualien again

Hotel with friendly staff”

Upon our check in, we were greeted by friendly and warm staff. The hotel present each room a box of souvenir, moreover, the mini bar is complimentary. The hotel is near 7-11 and a big shopping mall. However, to go to the the night market, we need to walk about 20 mins and passed through a dark alley.

New & comfortable with great helping hand hotel:-)”

Break fast was good and They allow my doughter to have breakfast w/o any extra charge , if I have chance I will chose the same hotel , Indian restora just near by, near by 7:11 , train station and night market , a lots of future that can't explain but it's perfect for every one,

Recommended - near to departmental store”

Plus points are that hotel provides free shuttle service between train station and hotel, hence it made transport easier; besides departmental store as the supermarket that opens till late, can be a hangout place when other shops are closed; room is spacious. The most disappointed was the aircon - no matter how we set/reset, the aircon will switch off by itself after awhile (timer was already off). We feedback to the staff and issue was resolved on second night. But issue came back again on third night, and badly affected our sleep. We stayed a total of 3 nights here, hence decided to leave it as it is. Dongdaemun market is about 20-25mins walk away and public bus stop is very near to hotel. We took the bus to Starbucks container and back to the creative park area which is more bustling.

Muslim friendly hotel”

Halal muslim breakfast

Recomended hotel to stay in Hualien”

Recomended to stay in Hualien, they hve free shuttle service from Hualien train station which’s very helpful for us. The price is so worthed, we stay 4 people, parents and daughter. The staff can reply english in email, it’s very helpful for foreigner who can’t understand mandarin.

Cheap; Value for money but dated facility”

The hotel were cheap and affordable... maybe all the hualien hotel is that cheap... the hotel facility is a bit dated...you feel like stepping into a hotel 20 years ago...the staff was polite and courteous