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Very good7.7
Based on28reviews
Culture Plaza Hotel
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7.6 Very good location
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7.6Location
  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

  • Room service [24-hour]

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Nearest essentials

  • Airports
    • 29 km
    • Hangzhou Xiaoshan International Airport (HGH)
    • 105 km
    • Yiwu Airport (YIW)
  • Bus and rail stations
    • 2.1 km
    • West Lake Cultural Square Subway Station
    • 2.3 km
    • Wulin Square Subway Station
  • Hospital or clinic
    • 350 m
    • Zhejiang Xinhua Hospital
  • Pharmacy
    • 700 m
    • Nep-Star Drug Store
  • Convenience store
    • 700 m
    • Kedi
  • Cash withdrawal
    • 100 m
    • ATM

More about Culture Plaza Hotel

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Verified traveler reviews

Agoda Reviews (28)
Booking.com Reviews (21)

7.0

Filter by traveler type:
Very good
  • Cleanliness 8.1
  • Facilities 7.1
  • Location 7.6
  • Room comfort and quality 7.8
  • Service 7.6
  • Value for money 7.9
Very good
based on 8 reviews
  • Cleanliness 7.8
  • Facilities 5.3
  • Location 7.3
  • Room comfort and quality 7.2
  • Service 6.5
  • Value for money 7.3
Very good
based on 9 reviews
  • Cleanliness 8.7
  • Location 7.3
  • Room comfort and quality 8.0
  • Service 7.6
  • Value for money 8.4
Very good
based on 7 reviews
  • Cleanliness 7.7
  • Facilities 8.5
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 7.7
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Very good
based on 3 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.7
  • Value for money 8.0
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Room type
  • Deluxe Twin Bed Room
  • Single Business
  • Business Twin Bed Room

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Showing 26 verified reviews
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6.0
MICHAIL from Australia
Business traveler
Business Twin Bed Room
Stayed 1 night in December 2016
last night in hangzhou”
Its a fancy hotel with great atmosphere but the customer service is awful. The staff lack of warmth and cold. I wish they can be more friendly to the guests
Reviewed January 02, 2017
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9.3
Hansy from Malaysia
Couple
Business Twin Bed Room
Stayed 1 night in August 2015
Very "Cultural"”
Book, Cafe, Staff
Great hotel for tourists who prefer a quite place but not too far from the tourist spots. For people who like books this hotel is even better as there are books at the reception/lobby, guest rooms, and there is a 4 storey bookstore just next door.
Reviewed December 07, 2015
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9.3
Hansy from Malaysia
Couple
Business Twin Bed Room
Stayed 2 nights in August 2015
Great location and good reading”
location, book, culture
If you like to read during your travel, this hotel is perfect. They decorated their reception with bookshlef, have books in your room for reading, and is just next to a 3-storey tall super book store "Boku". It is also very near to West Lake.
Reviewed August 21, 2015
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6.3
Pascal from France
Couple
Business Twin Bed Room
Stayed 3 nights in February 2015
Nées to speak Chinese to be understood, ”
Price and close bus station
To be comfortable take a taxi but not all accept to bring you back.. More convenient is used town application for bus or get BPM and Google map for transportation... Staff in restaurant are not really kind but it seem that service is not a value for Chineses people's... Never mind west lake and food are great .. Enjoy China !
Reviewed February 26, 2015
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8.3
Jia from Singapore
Couple
Business Twin Bed Room
Stayed 1 night in April 2014
Great!”
Very clean, spacious, good variety of small shops around
Reviewed April 18, 2014
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9.7
John from United States
Family with teens
Stayed 4 nights in October 2012
Nice hotel with great service”
Clean and modern
Great hotel with many small restaurants on both sides of the street. The hotel has buffet dining on the 6th floor. We only went there on the first morning for breakfast. It cost us RMB 50 per person. Food is decent with Chinese and continental breakfast items. Waves of diners from tour groups swooped in taking majority of the food and the restaurant is slow to fill the empty chafing dishes. We ate breakfast at surrounding restaurants for the next few days for much less. There is another restaurant on 5th floor that took up the whole floor and is not affiliated with the hotel. It has main dining area and private rooms. It serves great food and was crowded everynight. There were a total of 4 wedding banquets on both floors on Saturday and Sunday of our stay so reservation is a must on weekends. My father fell in the bathroom during our stay. The hotel staff were great in arranging transportation and accompanied us to the hospital. The shift manager and general manager came to our room within 24 hours of the incident to see how he is doing. They arranged transportation on the day of our departure. The hotel staff provided great customer care.
Reviewed October 26, 2012
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8.0
Gangyi from China
Solo traveler
Stayed 2 nights in October 2012
good hotel but a bit pricey”
nice beds, very spacious; good location
Good hotel in a nice location. The best part is its bed, even bigger than a king size bed. It is soft enough, but not too soft. The room is reasonably spacious, but the stuff in the bathroom is kind of old. The bathroom is not clean enough though. There is a good restaurant inside the hotel.
Reviewed October 15, 2012
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3.7
Kenman from Canada
Couple
Stayed 1 night in October 2012
Overbooked hotel + Room smaller than advertised”
Location was convenient, although Taxi to West Lake is needed
I usually never give a negative review for a hotel. When we showed up at the hotel, they said that they were overbooked and there was no room for us. Even though it was paid for already. This is the 3rd time this has happened to me in Asia, but at hotels that were in less developed contries. Previous experience dictated that there usually ARE available rooms, but they preferred to sell them at full price to exising guests, not at Agoda rates. We insisted on a room and sat around for 30 minutes. FINALLY, they gave us a room. However, it was extremely small - the bed only fit 1 person at most, and was not the business twin we booked.
Reviewed October 06, 2012
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8.0
jose from United States
Business traveler
Stayed 1 night in August 2012
Good area of Hangzhou”
Clean, friendly staff
Friendly staff, a very good restaurant in the 5th floor
Reviewed August 23, 2012
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9.7
Brian from New Zealand
Couple
Stayed 1 night in September 2007
City centre”
Rail booking office just down the street.
Reviewed April 15, 2008
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