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About this property


The Cumberland is a stylish contemporary hotel frequented by both business travelers and tourists. The extensive range of professional services including a fully equipped business center and conference rooms has made it a popular choice for corporate guests. The hotel also has an onsite restaurant and a bar where guests can dine and relax. Each of the 117 rooms is stylishly furnished and includes many of the comforts of home. Guests can also choose between smoking and non-smoking rooms. The location in the very heart of Sabana Grande, considered by many as one of the most important cultural and leisure centers in Caracas.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Hot tub

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area


  • Facilities for disabled guests
  • Pets allowed
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When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Distance to Airport: 30 km
Number of Floors: 17
Number of Rooms : 117
Room Voltage: 120
Time to Airport (Minutes): 35
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Verified traveler reviews

Filter by traveler type

based on 3 reviews
  • Cleanliness 2.0
  • Location 3.3
  • Room Comfort/Standard 2.0
  • Service 3.3
  • Value for money 4.0
  • Food/Dining 5.3
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Thomas from Switzerland
Business traveler
Stayed 1 night in August 2008
If surviving from a dangerous neighbourhood is a Pro, then yes!
Old, abandoned, unsafe, almost inexistant service.
I visited Customers in Caracas and thought this would be a nice Business Hotel for a change, prices of 5 stars in caracas are the highest in Latin America and I thought this was a good deal. Hotel is located on what's now a dangerous location, the place is falling apart, the room was old and dirty, by far the worse hotel in Latin America I've ever been.
Reviewed August 19, 2008

Elsidio from Brazil
Stayed 1 night in June 2009
O Hotel Cumberland de Caracas é o pior hotel
atendimento ruim, acomodações péssimas, preço alto, localização ruim
o Hotel Cumberland de Caracas é o pior hotel de sua categoria que já estive no mundo.
Reviewed July 13, 2009


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