Custom Hotel
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Custom Hotel

8639 Lincoln Boulevard, LAX – Los Angeles International Airport, Los Angeles (CA), United States, 90045
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Deluxe Queen - Guestroom Custom Hotel
Deluxe Queen - Guestroom
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    Lobby Custom Hotel
    Lobby Custom Hotel
    Swimming pool [outdoor] Custom Hotel
    Deluxe Two Doubles Custom Hotel
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     Custom Hotel

    Guest reviews

    7.2
    Very good
    /10
    (312 reviews)See what guests said
    10.0
    Exceptional

    "It was a nice surprise to get a comfortable and stylish room..."

    Zhanna

    -

    January 27, 2018

    7.7
    Very good room comfort and quality

    Property highlights

    Things you'll love

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Bristol Farms270 m
  • Otis College of Art and Design Gallery310 m
  • Loyola Marymount University Inc1.09 km
  • Rhythm Club1.63 km
  • Playa Vista Medical Center1.7 km
  • Los Angeles International Airport1.94 km
  • Mr James2.78 km
  • Tourist Information - Marina del Rey3.04 km
  • Waterside Shopping Center3.05 km
  • Los Angeles Environmental Learning Center3.45 km
  • This property is in high demand!

    Booked 29 times in the last 2 days

    Value for money7.0
    Location rating7.8
    Nearest airportLos Angeles International Airport (LAX)
    Distance to airport1.9 km
    Select your room
    7.7
    Very good
    Room comfort & quality
    2-Bedroom Studio with 1 King Bed and 2 Queen Beds
    2-Bedroom Studio with 1 King Bed and 2 Queen Beds
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    1 King Bed Hospitality Suite
    1 King Bed Hospitality Suite
    ...
    • Room size: 49 m²/527 ft²
    • Non-smoking
    • 1 queen bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 31 m²/334 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Premium King
    Premium King
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2-Bedroom Studio with 2 King Beds
    2-Bedroom Studio with 2 King Beds
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    • 3 single beds
    Enter dates to see prices
    Premium Queen
    Premium Queen
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Two Bedroom Studio with 2 King Beds
    Two Bedroom Studio with 2 King Beds
    ...
    • Room size: 56 m²/603 ft²
    • 2 bathrooms
    • 1 king bed
    Enter dates to see prices
    Deluxe Two Doubles
    Deluxe Two Doubles
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Premium Two Doubles
    Premium Two Doubles
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Have a question for Custom Hotel?

    What people love about the property

    • 7.2
      Very good

      "Clean bed, nice hot shower, full breakfast, convenient neighborhood."

      Reiko

      |

      September 20, 2018

    • 10.0
      Exceptional

      "Friendly staff, clean and comfy rooms and easy check-in/out."

      Shaun

      |

      June 23, 2016

    • 9.6
      Exceptional

      "Ralph's (super market) is just next to the hotel."

      YIP F.

      |

      April 9, 2018

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    More about Custom Hotel

    More about Custom Hotel

    10.0
    Exceptional

    "Best hotel especially for those who transit for 1 day like m..."

    Farhanis

    |

    April 3, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "The price is unbeatable."

    YIP F.

    |

    April 9, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Deck33
    10 m American, Bar
    Sunflower Natural Foods
    80 m American, Delicatessen
    Larder at Tavern Lax
    2.5 km American, Pub
    Mexican cuisine
    Mexican cuisine
    Senor G's Restaurant
    2.5 km Mexican
    Viva Fresh Mexican Grill
    3.3 km Mexican
    Trimana
    3.6 km Mexican
    Asian cuisine
    Asian cuisine
    Destini Cafe
    2.5 km Asian, Chinese, Korean
    Morimotos Skewers
    2.5 km Asian, Japanese
    Kabuki Japanese Restaurant
    3.2 km Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (312)
    7.2
    /
    10
    Cleanliness7.2
    Facilities6.3
    Location7.8
    Room comfort and quality7.7
    Service7.5
    Value for money7.0
    Provided by verified guests of Agoda
    All languages
    All guests (312)
    All room types

    Show reviews that mention 

    Showing 185 verified guest comments
    12345
    8.0
    Excellent
    Allen from Philippines
    Family with young children
    2-Bedroom Studio with 2 King Beds
    Stayed 1 night in April 2019
    Competing with maintenance”
    The maintenance and contractors use whichever elevator they want and so the guests have to wait a long time to be able to go down to the lobby. Best is you take the the elevator while it goes up so that they would not be able to fill the elevator with their rubbish and construction materials.
    Reviewed April 29, 2019
    Dear Allen, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations but apologize for the wait experienced with our elevators! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded May 01, 2019
    Custom Hotel
    9.6
    Exceptional
    Dorota from Poland
    Couple
    Deluxe Queen
    Stayed 2 nights in April 2019
    OK!”
    Room was okay, really good breakfast, good location near the airport, but if you want to visit a city without a car you have to spend more than 1,5 hour to get there by bus. Nice and helpful lady at the reception desk.
    Reviewed April 13, 2019
    Dear Dorota, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded April 16, 2019
    Custom Hotel
    10.0
    Exceptional
    Ng from Hong Kong
    Solo traveler
    Deluxe Queen
    Stayed 1 night in March 2019
    Convenience, clean, simple, spacious”
    This is a very good hotel to stay for connecting flight. Free pick up shuttle was just a call away and the can came in 6 mins, for returning back to LAX, just follow time table. Room was spacious, clean and comfortable. Coffee and shower items are all ready there for use. In addition, a spectacular LAX view from my room on 11th floor was just amazing, as i am an aeroplane enthusiasm, the room was just perfect! Around the hotel there are fast food and gorcery store, so no need to go anywhere and stay in the hotel for connecting flight is already very good. Overall, Highly recommend this hotel.
    Reviewed March 04, 2019
    Dear Ng, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded March 05, 2019
    Custom Hotel
    8.8
    Excellent
    Antonio from Italy
    Business traveler
    Deluxe Queen
    Stayed 1 night in February 2019
    Historical hotel with very friendly staff”
    This is an American historical hotel. Very charming and in a good location. The staff was very friendly and helpful. Of course, being historical has the drawback of no sport facilities (US$ 15 for accessing gym off-premise). Good breakfast and surprisingly fast, free wifi.
    Reviewed February 09, 2019
    Dear Antonio, Thank you for staying with us and sharing your experience, we appreciate your post! I am so glad to hear your feedback regarding our staff. Thank you for recognizing our prerogative of going above and beyond for our guests! We actually have a Gym located on the 4th and 5th floors of the property. We look forward to having you stay with us in the future. Best, Gary
    Responded February 12, 2019
    Custom Hotel
    9.6
    Exceptional
    Dorota from Poland
    Couple
    Deluxe Queen
    Stayed 2 nights in April 2019
    Ok!!”
    Happy with our stay here.
    Reviewed April 13, 2019
    Dear Dorota, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded April 16, 2019
    Custom Hotel
    4.0
    Michael
    Family with young children
    2-Bedroom Studio with 2 King Beds
    Stayed 1 night in March 2019
    Old Run down and dilapidated establishment ”
    This hotel was old, run down, and dirty. It had unsanitary bathrooms. The linens were all either stained or torn. The bathroom was not clean either and their was dirt in the tub. There were dirty floors and the walls were dented with actual holes in the framing. I’ve never stayed at such a dilapidated hotel. Biggest problem is that the online description of the hotel including photographs or a massive deception versus what this place is like in real life.
    Reviewed March 08, 2019
    Dear Michael, Thank you very much for your recent visit, we appreciate your business. I sincerely apologize for not meeting your expectations on this stay and for cleanliness issues experienced. Please be assured, we will address with our housekeeping department. Once again, thank you for staying with us and sharing your experience! Warmest Regards, Gary
    Responded March 09, 2019
    Custom Hotel
    6.0
    Helen from Australia
    Solo traveler
    Deluxe King
    Stayed 2 nights in February 2019
    Clean but dated and worn”
    The room was very clean, but every think was old and worn. The bed was super comfy. You had to pay for the water and coffee. Breakfast was not much of a selection, scramble eggs, bacon, toast or danish/ donuts or cereal. Coffee in America is so strong. Ralph’s grocery store and Starbucks our side. There are other little cafes in walking distance, but nothing much else. This hotel is only a transit hotel if you staying for a night to catch a plan nothing else. Very over priced for the standed, 4 star Australian prices, 1 Star standed.. Friendly staff, room next door and above noicy .
    Reviewed February 25, 2019
    Dear Helen, Thank you for staying with us and sharing your experience! I am so glad to hear your feedback regarding our staff and focus on cleanliness. We are a slightly older hotel but have incredible enhancements coming up in the near future. In the meantime, thank you for recognizing our prerogative of going above and beyond for our guests! We look forward to having you stay with us in the future and experience our transformation. Best, Gary
    Responded March 01, 2019
    Custom Hotel
    6.4
    Good
    Lorrainna from Singapore
    Couple
    Deluxe King
    Stayed 1 night in February 2019
    Good”
    Great value with free shuttles to airport. Hotel room was clean and trendy. What I didn’t like was Agoda released my credit card details to the hotel (without my permission) so they charged my card directly as I would have preferred to pay cash upon check.
    Reviewed February 17, 2019
    Dear Lorrainna, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded February 19, 2019
    Custom Hotel
    9.2
    Exceptional
    eilaT from Israel
    Solo traveler
    Deluxe King
    Stayed 1 night in June 2018
    Good for a night stay”
    The floor looks a bit creepy color wise, but the room is nice, spacious and comfy. Thought the water that was on the counter was completely, didn't see the sign saying it was 3$ per small bottle. 6 of them at Ralph's, which is just a few steps, is 1.55$ and 24 are 5$. A bit over the top. As for the fitness center, 2 treadmills, one doesn't work, the other is noisy and the incline doesn't work. Breakfast, looks nice, I didn't have it. The hotel has a shuttle service from the airport. Give them a call, so you can get picked up.
    Reviewed June 19, 2018
    Dear eilaT, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded June 21, 2018
    Custom Hotel
    7.2
    Very good
    Alan from Philippines
    Solo traveler
    Deluxe Queen
    Stayed 1 night in April 2019
    Ok to stay for layover”
    Hotel is a little bit outdated but staff is helpful.. airport shuttle is available for transfer
    Reviewed April 25, 2019
    Dear Alan, Thank you for staying with us and sharing your experience. I am so glad to hear your feedback regarding our staff. We are a slightly older hotel but have incredible enhancements coming up in the near future. In the meantime, thank you for recognizing our prerogative of going above and beyond for our guests! We look forward to having you stay with us in the future. Best, Gary
    Responded April 30, 2019
    Custom Hotel
    7.6
    Very good
    Raymond
    Couple
    Deluxe Two Doubles
    Stayed 2 nights in March 2019
    Very good”
    Excellent place to stay if you are flying out of LAX. Shuttle service takes you right to your terminal about every 20 minutes. The hotel and rooms are a little dated and dingy for my taste. The beds are comfy but down low because there is no box spring mattress. Sitting on the bed is like sitting on a big pillow on the floor. My room had the 2 beds, but there was no desk or chair which wouldn't fit anyway. I didn't wanna pay the $38 parking fee so I parked in the street next to the bowling alley. StarBucks, Ralphs, LA Fitness are all on the same lot which was great. Buffet style breakfast was good too at $13 bucks a pop. Like I said, the rooms and hotel will not empress you, but for the price and access to LAX, I'm coming back. Here's a tip for you, The hotel uses WayParking.com to valet cars right there for those who fly out of LAX. The Custom Hotel will then shuttle you right over. I've done it many times for a daily average cost of only $6 bucks. Way cheaper here folks.
    Reviewed April 04, 2019
    Dear Raymond, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded April 06, 2019
    Custom Hotel
    10.0
    Exceptional
    Lisa from Sweden
    Solo traveler
    Deluxe King
    Stayed 1 night in January 2019
    Just what I needed”
    Simple and quick to book and at a good price I got this reservation swiftly after missing my flight. It was close to the airport, staff was very friendly and I slept like a baby in the big comfy bed. Thanks!
    Reviewed January 04, 2019
    Dear _?WmGfcg6AHrh/5BP60/Jriw==_ Thank you for staying with us and sharing your experience, we appreciate your post. I am so glad to hear your feedback regarding our staff. Thank you for recognizing our prerogative of going above and beyond for our guests! We look forward to having you stay with us in the future. Best, Gary
    Responded January 08, 2019
    Custom Hotel
    5.2
    Kengkat from Thailand
    Couple
    Deluxe King
    Stayed 2 nights in December 2018
    Airport Stay Only, Don't Drive!”
    If you drive, you will need to pay for parking $38 per night. No recommendation or assistance from staff for better parking. Heater in room didn't work, even the mechanic already fixed it. A stop for airport only. If you want to travel in L.A., I recommend staying in Korean Town, you'd probably get a less expensive hotel for much better facilities with free parking.
    Reviewed December 09, 2018
    Dear Kengkat, Thank you very much for your recent visit and for taking the time to post your feedback. We do indeed offer parking at $35 which is a hot commodity here in the LAX area and we keep our pricing in line with other Hotels. We invite you to return to Custom Hotel the next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded December 11, 2018
    Custom Hotel
    8.4
    Excellent
    Guido from Italy
    Business traveler
    Deluxe King
    Stayed 1 night in January 2019
    close to airport”
    The hotel is close to airport and the shuttle is really free. The checkin time is a bit late, the room was available around noon, but they offered me a double bed room for earlier checkin
    Reviewed February 04, 2019
    Dear Guido, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded February 06, 2019
    Custom Hotel
    9.6
    Exceptional
    YIP from Hong Kong
    Business traveler
    Deluxe Queen
    Stayed 1 night in April 2018
    Best value around the LAX airport area!”
    The price is unbeatable. Clean, comfort (perhaps some room are facing main blvd and maybe a little bit noisy). Also Ralph's (super market) is just next to the hotel. very convenient! Not to mention they have free shuttle going to and from Airport.
    Reviewed April 09, 2018
    Dear YIP, Thank you for staying with us and sharing your experience, we appreciate your post! I am so glad to hear your feedback regarding our property and your comments on our value proposition. We look forward to having you stay with us in the future. Best, Gary
    Responded April 10, 2018
    Custom Hotel
    10.0
    Exceptional
    Zhanna from United States
    Solo traveler
    Deluxe King
    Stayed 1 night in January 2018
    modern design ”
    It was a nice surprise to get a comfortable and stylish room after a busy day. Great attention to details and stylish elements made it relaxing and comfortable. It is little out of the way, however easy to get in/out and few minutes from airport, but not right next to it. Most conformable platform bed as well as creative solution to emanates. Pure white towels, sheets and toilet roll with a background of some darker color and a little touch of red... all are indications of someone carefully thought through various nuances of hospitality.
    Reviewed January 27, 2018
    Dear Zhanna, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations and appreciate your post! We invite you to return to Custom Hotel next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G Custom Hotel
    Responded January 30, 2018
    Custom Hotel
    8.0
    Excellent
    Komwut from Thailand
    Solo traveler
    Stayed 1 night in January 2012
    my perfect choice for short stop near lax”
    location, service and convenient
    i definitely like this hotel "custom" i often visit usa and most the time i have to fly in lax.i'll always looking for hotel near lax for my short stop as i don't like to fly several flights in a row. i have stayed in several hotels.so far custom is my perfect one.i like to location, very close to airport, there is also free shuttle service. i like hotel decoration and staff as well, they're very helpful. hotel is also close to ralph supermarket. the day i left hotel, in the morning i felt sick, i probably picked up a cold on the previous flight.lucky hotel is near supermarket and i just got some medical there. i definitely stay there again for my next visit.
    Reviewed February 10, 2012
    8.3
    Excellent
    Keith from United States
    Couple
    Stayed 3 nights in August 2010
    Good value”
    Ralph's grocery/right next door
    Not a walking area of town
    Always use this hotel when in LA. Reasonable rates for a decent room. Rent a car out of LAX, hotel at corner of Manchester and Lincoln. Many restaurants within 10-min drive. Parking is a bit steep at $22/night but rate comparable to most airport area hotels.
    Reviewed August 31, 2010
    2.0
    Claudia from United States
    Business traveler
    Deluxe Two Doubles
    Stayed 1 night in April 2019
    M”
    I will it recommend Agoda neither
    Reviewed April 21, 2019
    Dear Claudia, Thank you very much for your recent visit, we appreciate your business. I sincerely apologize for not meeting your expectations on this stay. Once again, thank you for staying with us and sharing your experience! Warmest Regards, Gary G
    Responded April 23, 2019
    Custom Hotel
    9.2
    Exceptional
    Keila
    Family with young children
    Deluxe Two Doubles
    Stayed 1 night in March 2019
    Nice hotel, only thing that sucked that I wasn't aware of was that we have too pay for hotel parking”
    Parking was $35 for an overnight stay which is kinda pricy just for parking.
    Reviewed April 01, 2019
    Dear Keila, Thank you very much for your recent visit and for taking the time to share your feedback. We're glad to read that we met your expectations! We do indeed offer parking at $35 which is a hot commodity here in the LAX area and we keep our pricing in line with other Hotels. We invite you to return to Custom Hotel the next time your business or leisure plans return you to Los Angeles. Warmest Regards, Gary G
    Responded April 03, 2019
    Custom Hotel
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    • Very good location
    • Los Angeles County Museum of Art