Cuu Long Phu Quoc Resort
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6.1
Good
/10
(116 reviews)See what guests said
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6.5
Good
Location rating score
Parking
FREE
  • Long Beach Pearl1.36 km
  • Rory's Beach Bar1.74 km
  • Phu Quoc Day Spa1.78 km
  • Su Muong Pagoda3 km
  • Phu Quoc International Airport3.68 km
  • Coco Dive Center3.72 km
  • Vietnam Explorer3.89 km
  • Vietnam Explore PADI Diving Center4.02 km
  • Phu Quoc Hospital4.03 km
  • Sung Hung Pagoda4.1 km
  • Free Wi-Fi

    Cuu Long Phu Quoc Resort

    Cua Lap hamlet, Duong To commune, Phu Quocisisland, Vietnam, Cua Lap, Phu Quoc Island, Vietnam - See map
    "The WiFi was pretty decent and cell (MobiFone) coverage was good."
    Mike - January 19, 2017
    Good facilities on premise
    6.5 facilities on premise
    Good comfort
    6.4 room quality and comfort
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 952 Phu Quoc Island properties
    See all rankings
    Room comfort score
    6.4/10
    Review score - United States
    6.5/10
    Room size
    28 sqm.
    Location score
    6.5/10
    Better than
    89
    %
    of Phu Quoc Island properties
    Better than
    86
    %
    of Phu Quoc Island properties
    Bigger than
    82
    %
    of Phu Quoc Island properties
    Better than
    76
    %
    of Phu Quoc Island properties
    Value for money5.8
    Distance to city center4 km
    Location rating6.5
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport3.7 km

    Rooms available at Cuu Long Phu Quoc Resort

    Sea View Bungalow
    Sea View Bungalow
    ...
    • Room size: 28 m²/301 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Garden View Bungalow
    Garden View Bungalow
    ...
    • Room size: 28 m²/301 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Standard
    Standard
    ...
    • Room size: 28 m²/301 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe Bungalow with Sea View
    Deluxe Bungalow with Sea View
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 1 single bed and 1 double b...
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    Deluxe Bungalow with Garden View
    Deluxe Bungalow with Garden View
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed
    Enter dates to see prices
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    More about Cuu Long Phu Quoc Resort

    More about Cuu Long Phu Quoc Resort

    An overview

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    Nearest essentials

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    Reviews of Cuu Long Phu Quoc Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (116)
    Cleanliness6.1
    Facilities6.5
    Location6.5
    Room comfort and quality6.4
    Service6.2
    Value for money5.8
    Rating
    9+ Exceptional (4)
    8-9 Excellent (5)
    7-8 Very Good (26)
    6-7 Good (29)
    <6 Below Expectation (52)
    Time of the year
    Mar - May (13)
    Jun - Aug (1)
    Sep - Nov (13)
    Dec - Feb (89)
    All languages
    All guests (116)
    All room types

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    Showing 116 verified guest comments
    12345
    7.6
    Very good
    Mike from United States
    Couple
    Sea View Bungalow
    Stayed 2 nights in January 2017

    Cool little bungalow on the beach”

    We stayed for a few nights and were able to get pretty good nights sleeps. The bed was comfortable, the A/C was cold and the shower was fairly hot. There is construction that goes all night but after a while you get used to it and its not terribly noisy. The staff were cordial but not super friendly. I tried to opt out of the 'complimentary' breakfast but that was not an option. The breakfast was certainly not something I would pay for considering food just walking distance down the street is much better BUT the facility (dining area) was clean, and new looking. The spa that is attached was a bit disappointing, meaning: i had an ok massage but my g/f had very bad customer service and the therapist could not wait to leave, even leaving before I gave a tip... The Spa facility is nice and smells pleasant. The beach in front is Very nice, clean and not loud at all as are some other resorts up the beach. I'd stay again but next time, request the remodeled bungalows... we stayed in what looked like 1 of the last 3 bungalows that still needed an uplift. there were also brand new ones being built on the south side which looked excellent and ones the same size but remodeled and labeled "VIP" right new door - will get one of the newer ones next time. There was plenty of parking for our motorbike. The WiFi was pretty decent and cell (MobiFone) coverage was good. I'd go back

    Reviewed January 19, 2017

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    8.0
    Excellent
    ANDREA from Italy
    Couple
    Stayed 5 nights in December 2012

    Nice stay, beautiful location”

    Location, friendly staff, beach.

    I have to say that everything was really good. The location is amazing, with a nice beach, and a great green area. Breakfast was really good, so many different kinds of foods and all the staff has been kind and friendly. I spent there a great New Year's Day.

    Reviewed September 08, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    9.7
    Exceptional
    melissa from Australia
    Couple
    Stayed 1 night in December 2012

    Quiet, beautiful stretch of beach, nice rooms”

    Beach not too busy, quiet location

    nice quiet location away from the densely packed parts near the town. it is inbetween a larger resort and a development so the hotel has a gorgeous, uncrowded stretch of beach. and not too far from the airport (but you can't hear/see it at all) now that it has moved. got a free upgrade from a Superior to Beach Bungalow too which was lovely.

    Reviewed January 05, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    6.7
    Good
    Greg from Australia
    Couple
    Stayed 3 nights in December 2011

    Great Beach, gardens and outdoor restauarnt”

    Beach and gardens

    Cuu Long is a bit of an ugly edifice of a hotel. The rooms are ok, clean and comfortable with air con. The pool is a bit old and sad. However the gardens, the garden restaurant and the beach are absolutely fantastic. If you are the kind of traveller who wants to get out and about and you dont place a lot of importance on your room then I recommend it here. The beach is cleaner and better than the resorts closer to town. You will need to taxi or motorbike it to town from here as it is a bit far to walk.

    Reviewed January 04, 2012

    Sincerely thank you for your feedback Your contributions are very precious to us

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    8.0
    Excellent
    karen from New Zealand
    Couple
    Standard
    Stayed 3 nights in June 2011

    love late nites and singing? ”

    Nice beach, gardens and rooms

    noisy, they love kareokee. all right for a young person but not a place to relax in for ther 50 plus. rooms were good but not soundproof. food was good and good selection for breakfast. little things like tablecloths no holes and no dog or chook in the restaurant would be a better impression. the restaurant staff we found really great & helpful, also reception and porter. its a shame when the rooms, corridors and reception area are clean but you walk into the lift and its like an untouched world - not cleaned.

    Reviewed June 27, 2011

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    4.4
    David from United Kingdom
    Couple
    Sea View Bungalow
    Stayed 1 night in December 2016

    Construction Noise”

    DON'T STAY Until the end of 2017 there is a big new hotel being built next door with construction from 7am through to 11-00pm some nights with no control from the hotel. The noise is very loud with no concerns from the staff to resolve the noise or advise us when we booked in. In fact happy to take money from us for an earlier night to the original booking date.

    Reviewed January 01, 2017

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    2.7
    Nicolas from France
    Couple
    Garden View Bungalow
    Stayed 6 nights in December 2014

    Cuu Long Phu Quoc Resort”

    We were looking for a 3 stars hotel to avoid spending too much money for our 6 nights in Phu Quoc island. Cuu Long Resort seemed to be that kind of non expensive hotel where you can spend your nights in a correct bedroom and your days on the beach. At the end, it reminded us the movie Shinning staring Jack Nicholson ! The staff don't speak English, they are sad, I can understand that easily in that ghosty hotel , everything looks dirty despite the maid who knocks on your door at 8.30 am. On the beach side, no mattress, no staff, no bar, and the deck chairs are broken !! That's why we decided to move to another hotel but more expensive because we booked at the last minute just before the New Year's Eve ! Thank you Cuu Long Resort

    Reviewed January 06, 2015

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    6.0
    Fiona from Australia
    Couple
    Standard
    Stayed 2 nights in December 2014

    Excellent staff. Awful hotel ”

    Location. Great staff. Nice beach.

    The hotel staff were friendly and very helpful. The beach location was nice. But apart from those 2 things, there's nothing else good to say about this hotel. The beds were very uncomfortable. The shower was bad. The pool was average. There were major construction works going on in the hotel so impossible to sleep in if you wanted to. There were no mattresses on the beach chairs. Rubbish strewn along the beach in front of hotel - plenty of staff around but no one cleans it up. It's a nice quiet spot outside the busyness of Duong Dong, but I wouldn't recommend it.

    Reviewed December 30, 2014

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    3.7
    Jeremie from France
    Couple
    Standard
    Stayed 4 nights in December 2013

    Awful hotel ! ”

    Good location

    Extremely disappointed by this hotel Rooms and hotel are dirty The beach is awful Staff does not speak English at all and knew nothing about the island ! Such a shame as Phu Quoc island is a great place to spend holidays To sum up this hotel is completely abandoned and would not recommend it AT ALL

    Reviewed January 03, 2014

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    7.3
    Very good
    Monalissa from Vietnam
    Group
    Stayed 1 night in February 2013

    Great location for quiet and relaxation holiday”

    Great sunset view from the suite

    the hotel was quite good. great sunset view. it's quiet in the evening, a bit distant from the night market, so it's good if you want a relaxation time. the only negative thing i noticed during my stay in the suite was that, the furniture were dusty so we weren't able to enjoy the couch very much. and the pool was under construction, well that's understandable i guess.

    Reviewed February 21, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    3.3
    Thu from Canada
    Group
    Standard
    Stayed 1 night in January 2013

    Old, dirty, with cigarette smell and bugs. ”

    A place to sleep and the beach was really nice.

    This hotel is not a good place to stay as it is old, dirty, and far from the night market (about 3 km). We started our trip off having to pay for a $15 taxi because our "free" airport transfer we were promised never showed up. And when I expressed my complaint upon arrival try told me they had nothing to do with arranging that and. When clearly the email conversations I had was with one of the hotel staff. Their English was poor so I decided to just drop that. They do however have scooter rentals and the beach part of the hotel is rather nice.

    Reviewed January 29, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    4.7
    Michelle from Germany
    Group
    Stayed 5 nights in January 2013

    Ok hotel, but not worth the price”

    nice beach

    Me and my friend stayed there for our last days in Vietnam. For what you pay it is not worth it. Most of the staff does not understand English at all and do not making effort to do so, just staring to you with big eyes. There is only one girl, who understands a bit English and tries to guess what you are looking for and to help. We did not have any towels at our arrival and had to ask for them 3 times that day, until I finally went to the reception and fetched some. The room smells like it is very humid and we kept the windows open the whole day. There are no mosquito nets and we had quiete a few in our room, which was mainly from the open windows, I guess. When we wanted to use the teapot after a few days, we found old and moulding ginger from some other guest in it! The towels (white) always had big stains on them, as well as the linen on the bed. Obviously they wash everything with cold water only. This is also how they do the laundry and after finding that out- with some troubles to make them understand what I am asking for (is it washed with warm/ hot water?). The bach is one of the nicest I would say, as it is wider compared to the others. But again, ther is rubbish everywhere, when you just step 2m out of the hotel area.. The pool looks like never in use. Paint is falling from the walls inside the pool and there are no sunbeds or anything else around it. They do not look after it at all and there is as well a small river which stinks, as water is not flowing.. The breakfast is served in buffet style, what is nice. Most things are for the ones, who like asian breakfast like soup, rice, noodles etc. There is really nice, but strong vietnamese coffee, but no hot tea. No chees or anything else than jam, butter and omelett for your toast. No cereals, not a lot of fruit either. The hotel look pretty run down and we cannot understand, why they do not put any effort in maintaining it..

    Reviewed January 27, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    6.7
    Good
    antje from Germany
    Couple
    Garden View Bungalow
    Stayed 4 nights in January 2013

    living almost on the beach”

    very close to the beach

    located at the end of the hotel area outside town, good to have moped to get around as there is not much in walking distance. bungalows nicely located near the beach, but very noisy from breakfast garden restaurant in the morning (start at 6.30!) and building works in resort next door. room was clean but needs renovation(paint coming off the wall, moldy wall by the shower...), staff spoke very little english,cleaning girls knocked on the door at 8 am wanting to clean the room. nice breakfast buffet, great seafood bbq on the beach.very good massage spa at the hotel.

    Reviewed January 18, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    6.3
    Good
    Richard from United Kingdom
    Family with teens
    Stayed 3 nights in December 2012

    Good Location”

    Third Hotel on our tour of Vietnam. Staff were friendly and polite. Room was clean and bed was comfortable. Laundry service was quick. Hotel is a short taxi ride into town. Good restaurants and cafes. The beach is wonderful and you are not subject to many Vendors. Breakfast was average, dont be too late as it will all be gone! Wifi doesnt work in the rooms, you need to acces it in the hotel lobby.

    Reviewed January 13, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    6.3
    Good
    mary from United States
    Couple
    Garden View Bungalow
    Stayed 5 nights in December 2012

    Great location, but needs LOTS of maintenance!”

    Nice to eat meals on the beach

    Bed was hard!! Food was good with great variety. We did enjoy the beach front room with balcony overlooking the ocean. Was difficult to communicate due to language differences--need more English speaking staff!

    Reviewed January 08, 2013

    have a good day thanks for your stay at our resort we have changed all

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    3.0
    federico from Italy
    Solo traveler
    Garden View Bungalow
    Stayed 4 nights in December 2012

    Old and decadent resort, not value for money”

    Beach

    The boungalows are old and quite dirty, the sink and the shower are rusty and didn't have hot water the first day. The breakfast is really unpleasant (we even saw a worm next to the food counter). The location is not so good (there is nothing at a walking distance besides the resort beach). The swimming pool is dirty. Not reccomanded at all.

    Reviewed January 07, 2013

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    3.0
    Ruggero from Italy
    Solo traveler
    Sea View Bungalow
    Stayed 4 nights in December 2012

    Outdated accommodation...not advised”

    On the beach

    Location is ok but this hotel is an old Asian resort not suitable for Western travelers. Rates are not that cheap and new facilities are being built on the island with much better services and decent cleanliness. This hotel is old, food is not even decent (live warm spotted next to breakfast servings..beware!). Staff are doing whatever they can but this place cannot keep up with 2012 or even with what it's around.

    Reviewed December 31, 2012

    we have changed all thanks for your stay

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    3.0
    Felix from Germany
    Family with teens
    Standard
    Stayed 5 nights in December 2011

    Horrible trip to Phu Quoc”

    the fact that we left the hotel alive...

    The resort Cuu Long isn't recommendable at all. The staff was unfriendly, unable to speak English and seemed to be totally uninterested in its guests' matters. The rooms were partially full of geckos, no wifi worked (or existed at all?!) and the entire hotel looked pretty scruffy. The integrated restaurant served marbled food (sometimes we had to wait more than 60 minutes to get it)

    Reviewed January 25, 2012

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    5.7
    Trey from Canada
    Group
    Stayed 2 nights in December 2011

    you can get better for the price”

    nice breakfast

    first impressions of the hotel was that it was dated and worn. first instinct was right, as from the rooms, to the pool (which no one used), lobby, etc. all showed its age. the beach is ok, though not much atmosphere. it is one of the most southern hotels on the main strip, so it is inconvenient to get anywhere (though it is close to the road you take to get to bai sao). free breakfast was quite nice. the restaurant isn't anything special, but it's really the only choice you have because there's nothing else nearby. wifi only works in lobby.

    Reviewed January 22, 2012

    Sincerely thank you for your feedback Your contributions are very precious to us We will try to improve the service Looking forward to your support in the coming time

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
    4.7
    Daniel from United Kingdom
    Couple
    Standard
    Stayed 10 nights in December 2011

    Just not worth the money. Huge dissapointment. ”

    Clean big room

    for about a night you would expect a nice pool, breakfast and decent location. we got none of the above. breakfast was terrible, pool was unusable and it's at least 30mins walk to the centre of town from here. staff were nice enough (but 7:30am is to early to ask if we want house keeping) and the room was nice, clean and a good size. but like i said in no way is this hotel worth all that money!!

    Reviewed January 18, 2012

    thank you so much for your feedback

    Responded April 15, 2017
    Cuu Long Phu Quoc Resort
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