Cypress Resort Kumejima
Cypress Resort Kumejima
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"Very good customer service."

Pius

|

March 25, 2018

Deluxe Ocean View - Room plan Cypress Resort Kumejima
Deluxe Ocean View - Room plan
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Lobby Cypress Resort Kumejima
Lobby
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Lobby Cypress Resort Kumejima
Lobby
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Swimming pool [outdoor] Cypress Resort Kumejima
Swimming pool [outdoor]
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See map Cypress Resort Kumejima
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Excellent
Location
8.0
See all 60 photos Cypress Resort Kumejima
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Excellent
From 91 reviewsSee what guests said
8.3
/
10
Exceptional room comfort and quality
9.3
Recommended by 91% of guests
Value for money8.3
Distance to city center3.5 km
Location rating8.0
  • Free airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
9.3
Exceptional
Room comfort & quality
Deluxe Ocean View
Deluxe Ocean View
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 semi double beds
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Premiere Ocean View
Premiere Ocean View
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 semi double beds
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Superior Suite
Superior Suite
...
  • Room size: 60 m²/646 ft²
  • Ocean view
  • 2 single beds
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Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 queen bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Ocean view
  • 2 single beds
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Premier Twin Room
Premier Twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
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Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • Room size: 30 m²/323 ft²
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SUITE Twin Room with Balcony
SUITE Twin Room with Balcony
...
  • Non-smoking
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Suite Room Upper Floor
Suite Room Upper Floor
...
  • Non-smoking
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Junior Suite with Balcony
Junior Suite with Balcony
...
  • Non-smoking
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What people love about the property

  • "The room is comfortable."

    Chang

    |

    April 13, 2016

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More about Cypress Resort Kumejima

More about Cypress Resort Kumejima

"Excellent rooms and courteous staff members"

Lidia

|

April 23, 2016

An overview

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What they offer

"Clean and tidy room with friendly and helpful staffs."

Laurence

|

February 6, 2017

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (91)Booking.com Reviews (87)
8.3
/
10
Cleanliness8.5
Facilities8.0
Location8.0
Room comfort and quality9.3
Service8.7
Value for money8.3
Provided by verified guests of Agoda
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All guests (91)
All room types
Showing 51 verified guest comments
123
9.6
Exceptional
Michael from Australia
Family with young children
Deluxe Ocean View
Stayed 5 nights in October 2018
Exceptional”
Excellent service at a beautiful setting. Highly recommend this for those who want to chill out with snorkelling opportunities right off the beach.
Reviewed October 17, 2018
6.0
Kristina from Japan
Family with teens
Deluxe Ocean View
Stayed 4 nights in October 2018
Misleading and dirty”
Cons: Carpet was filthy, mildew smell in room, mold in bathroom, no coffee in room, very expensive dining option with no other restaurants or cafes in walking distance, no gym or entertainment rooms or options for rainy days, no area for kids to play asides from beach and pool which is not an option in the rain, shuttle only goes to bath house, not family friendly, children are defined at this hotel as 0-5, if you child is 6 or older they will be charged per person even though all the rooms are the same. Pros: the hotel let us change rooms, the pool beach and view are wonderful, the 2 massage chairs and public bath are nice, the staf try hard to help.
Reviewed October 13, 2018
7.2
Very good
Fabrice from United Kingdom
Couple
Junior Suite
Stayed 7 nights in August 2018
Inconsistent service quality but some excellent staff”
Room size is good. Excellent food served for such hotel rating. Very close to the airport / airport runway : 8 flights a day so not an issue especially when out most of the day Shallow beach perfect for families Infinity pool is nice but a tiny bit small when so many kids in it. Just learn about other Guests routines and you ll be fine. The only three issues are the following: Only a few staff speak decent English and this is an isue when you: 1. Have a payment issue 2. Need to go beyond the limited guest / staff polite chit chat 3. Need to have your room cleaned to western standards on a daily basis Finally make sure that you keep every receipt with the ‘paid’ stamp on it otherwise they will charge you.....not a big deal once you have been warned. Will return.
Reviewed August 12, 2018
8.8
Excellent
Joanne from United States
Couple
Deluxe Ocean View
Stayed 4 nights in July 2018
Great stay, but room for improvement. ”
The room was wonderful and had a great view of the ocean. The breakfast spread had a ton of food, but few western options. There was little or no air conditioning in the elevator or upper hallways. The in house massage has moved out of house and across the island, at least 20+ minutes away. We found the lunch and dinner menus reasonably priced, but you could run up a bill quickly. For example 500 yen for a not quite full glass of Coke. If you plan on joining to tour to hatenohama, please be aware that the tide schedule determines the length of stay. We only were there one hour, and it was $35 per person. My recommendation, if you visit the island, rent a car. There is plenty to see, but the hotel only offers the one tour.
Reviewed July 17, 2018
8.8
Excellent
Kin from Thailand
Group
Deluxe Ocean View
Stayed 2 nights in May 2018
Private beach located far from town centre”
Great for peace and quiet. Travelling to the different town centres requires coordination because of its distance. But note that there is a public bus that stops directly in front of the hotel lobby.
Reviewed May 24, 2018
8.4
Excellent
Karl from Singapore
Couple
Deluxe Ocean View
Stayed 3 nights in April 2018
Polite staff and Top notch service!”
The location is just 5 minutes from the airport. The ambiance is very relaxing and the staff are really really accommodating and helpful to us, even though we don't speak Japanese. Highly recommended for people who wants a carefree and relaxed holiday. And also, you can view the stars and milky way in the pool area!
Reviewed April 24, 2018
8.8
Excellent
Aleksandra from Poland
Solo traveler
Deluxe Ocean View
Stayed 3 nights in April 2018
Excellent”
I really enjoy the stay at the hotel. We really wanted to stay away from town and alone to relax. Even thou it was in the middle of nowhere, there is a free and town bus which stops in front so it was comfortable. The personel was really kind, but please note that English skills here a limited, and in my case basic Japanese really helped. Outstanding breakfast with a view.
Reviewed April 15, 2018
8.4
Excellent
Jason from United Kingdom
Family with young children
Premier Twin Room
Stayed 3 nights in March 2018
Friendly and pleasant hotel for families”
Situated next to the beach with nice pool and gardens. Friendly staff who accommodated our requests for extra bedding and ancillaries without question. Hotel is on bus route and so access to key areas of island is easy and cheap. Hotel food was a little pricey but breakfast was superb. We would definitely stay again.
Reviewed April 07, 2018
7.6
Very good
Pius from Hong Kong
Couple
Stayed 2 nights in September 2017
Very good customer service. Highly recommended ”
Very good customer service. Highly recommended
Reviewed March 25, 2018
10.0
Exceptional
Zhenyu from China
Couple
Stayed 2 nights in September 2017
Nice resort for enjoying holiday”
Resort located only 5 mins' drive from airport and can see aircraft taking off and landing while has the sun set as background. The room can be described "Huge" compared to other accommodations in japan. Many many selection of breakfast buffet and very oishi. Hotel has free shuttle bus for picking up and dropping off according to the flight schedule. Extremely helpful and polite staff, always willing to help communicating with the taxi drivers and always banned when greeting you. Very nice accommodation experience and definitely will come back again.
Reviewed September 11, 2017
10.0
Exceptional
victor from Japan
Couple
Deluxe Ocean View
Stayed 1 night in July 2017
Exceptional”
Very nice hotel and friendly staff. lovley pool
Reviewed August 20, 2017
8.0
Excellent
Kimberly from Taiwan
Family with young children
Stayed 1 night in July 2017
The public areas are good just the room and service can be improved. ”
Not very easy to communicate in English. Far away from everything else.
Reviewed July 06, 2017
8.4
Excellent
Yam from Hong Kong
Family with young children
Stayed 3 nights in June 2017
Excellent”
Location is just a few minutes to airport, but is not close to key attractive scenes. But calling taxi is very easy, we can ask hotel or restaurant to call. I am satisafied with the hotel overall including the breakfast and swimming pool and especially all the staff. You almost can see them working from the early morning to late at night every day with very good attitude and they are willing to help as much as they can. thanks for the hotel staff again!
Reviewed July 05, 2017
8.8
Excellent
Brianne from Japan
Family with young children
Superior Suite
Stayed 2 nights in February 2017
Beautiful hotel on a wonderful island”
The hotel staff were very courteous and accommodating, and the hotel was immaculate! The only thing that would make this hotel better is some sort of coffee maker in the room with cups, etc. In the morning, there were no facilities to make and enjoy a cup of coffee or tea while waiting for the sun to rise. Just a suggestion!
Reviewed February 21, 2017
8.0
Excellent
Laurence from Hong Kong
Couple
Deluxe Ocean View
Stayed 3 nights in January 2017
Laurence”
Clean and tidy room with friendly and helpful staffs.
Reviewed February 06, 2017
9.6
Exceptional
YIN from Hong Kong
Solo traveler
Deluxe Ocean View
Stayed 2 nights in January 2017
Nice staff, good service, beautiful sea view, delicious dinner ”
Peaceful place to stay, perfect for taking a break from city life
Reviewed January 21, 2017
8.8
Excellent
Cho from Hong Kong
Solo traveler
Deluxe Ocean View
Stayed 2 nights in October 2016
Great experience with wonderful ocean view of Kumejima”
The pool view of the hotel is beautiful and just a few minutes walk to the beach for sunrise/sunset. And the Japanese food of the restaurant is very good. I will come again in future.
Reviewed October 14, 2016
7.6
Very good
Franziska from Switzerland
Group
Deluxe Ocean View
Stayed 2 nights in September 2016
Very relaxing stay”
Nice location, great infinity pool, excellent food, good facilities, good bikes ro rent and drive around the nice island. Very relaxing.
Reviewed September 26, 2016
10.0
Exceptional
Lidia from United States
Family with teens
Deluxe Ocean View
Stayed 1 night in April 2016
Exploring Kume ”
Great resort.....excellent rooms and courteous staff members. Would defiantly recommend the resort!
Reviewed April 23, 2016
6.4
Good
Billee from United States
Family with teens
Deluxe Ocean View
Stayed 3 nights in April 2016
Not bad..... ”
The Cypress Resort Kumejima is one of the better choices on the island. To call it a resort is a stretch, though. The facilities is old and the rooms are quite musty. The old dirty carpet needs to go, too! The beds are pretty hard and uncomfortable, as well. Eating at the property is also very expensive as are many of the extra day tours. The view, on the other hand, is beautiful and the pool is amazing. I would recommend outdoor chairs for the balconies off of the rooms, though. The hotel is right on Shinri Beach. It is very peaceful and quiet on this side of the island. Unfortunately, most of the action and restaurants are across the island on Ifu Bichi. If you bring your own car or rent one, you can get anywhere very easily. All in all, Kumejima is worth the visit. It is such a contrast to the hustle and bustle of Okinawa-honto. Plus, it is incredibly beautiful and diverse with anything from beach activities to hiking in the mountains. I would recommend staying at this property but to call it a resort is not accurate. It is a decent hotel, with a decent breakfast included and decent amenities. Just know that it is not at all a resort. It was adequate for our needs by not luxurious.
Reviewed April 18, 2016
123
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