D'Nice Heritage House
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D'Nice Heritage House

17, Lebuh Melayu, Georgetown, Georgetown, Penang, Malaysia, 10100
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Standard King Room D'Nice Heritage House
Standard King Room
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    Interior view D'Nice Heritage House
    Interior view D'Nice Heritage House
    Golf course [on-site] D'Nice Heritage House
    Standard King Room D'Nice Heritage House
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    Entrance D'Nice Heritage House

    D'Nice Heritage House Reviews

    8.4
    Excellent
    /10
    (123 reviews)See what guests said
    10.0
    Exceptional

    "The place is great."

    Tom

    -

    November 20, 2018

    8.8
    Excellent cleanliness
    Recommended by 82% of guests

    Things you’ll love about D'Nice Heritage House

    Things you'll love

    • 520 meters to public transportation

    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Khoo Kongsi270 m
  • The Camera Museum760 m
  • Penang Peranakan Mansion1.07 km
  • Gurney Drive2.96 km
  • Gurney Plaza3.94 km
  • Penang Hill5.77 km
  • Penang Bridge6.7 km
  • Kek Lok Si Temple7.05 km
  • Penang National Park13.22 km
  • Escape Adventureplay Theme Park13.91 km
  • Value for money8.2
    Distance to city center0.5KM
    Location rating8.7
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.4 km

    Rooms available at D'Nice Heritage House

    Family Room
    Family Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Suite
    King Suite
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed
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    Standard King Room
    Standard King Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite, 1 King Bed
    Suite, 1 King Bed
    ...
    • Shower
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    Suite, 1 King Bed
    Suite, 1 King Bed
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Family Suite, 2 Queen Beds
    Family Suite, 2 Queen Beds
    ...
    • Shower
    Enter dates to see prices
    room
    room
    ...
      Enter dates to see prices
      Family Suite - 2 double beds
      Family Suite - 2 double beds
      ...
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        Have a question for D'Nice Heritage House?

        What people love about D'Nice Heritage House

        • 8.8
          Excellent
          Cleanliness

          "Very friendly staff, spacious and clean room."

          Claudia

          |

          December 30, 2018

        • 10.0
          Exceptional

          "Our stay here was very pleasant."

          Premala A.

          |

          January 13, 2019

        • 9.2
          Exceptional
          Staff 

          "Most important is the staff name Ejoe help and guide us where the place to visit and very helpful ."

          chia

          |

          November 3, 2016

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        More about D'Nice Heritage House

        More about D'Nice Heritage House

        6.0
        Review score

        "The hotel have good rooms, clean and new, shower room is in..."

        Charles

        |

        July 8, 2018

        Read more reviews

        An overview

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        What they offer

        7.2
        Very good

        "The rest is ok and good"

        Li C.

        |

        February 22, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of D'Nice Heritage House from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (123)Booking.com Reviews (236)
        8.4
        /
        10
        Cleanliness8.8
        Facilities7.7
        Location8.7
        Service8.8
        Value for money8.2
        All languages
        All guests (123)
        All room types
        Showing 74 verified guest comments
        1234
        10.0
        Exceptional
        Charlotte from Malaysia
        Couple
        King Suite
        Stayed 2 nights in April 2019

        Very nice place”

        Very nice hotel with beautiful decoration and very nice staff. Not far from the historical center, clean, big room, good bed and mattress. The street in front of the hotel is a little bit noisy in the morning. Definitly recommend that place.

        Reviewed April 18, 2019
        10.0
        Exceptional
        Premala from Australia
        Couple
        King Suite
        Stayed 2 nights in January 2019

        Our stay 7-9 Jan 2019”

        Our stay here was very pleasant. The room we booked is spacious and nicely furnished. Internet was fast and easy.Location is excellent. Our room faced the road so it was noisy but we are planning our next stay with a room in the back. Staff was very friendly, helpful and always smiling

        Reviewed January 13, 2019
        10.0
        Exceptional
        EDUARD from Russia
        Couple
        Deluxe King Room
        Stayed 7 nights in December 2018

        We are highly recommende this place”

        Here is best service we've ever seen travelling around a lot of hotel in Malaysia (KL, Borneo) for 1 month. Stuff is very friendly, helpful, kind (Joei - is so communicable, kindly, smily. She arranged for us tea ceremony for free, and gave Puer tea). When we checked into the hotel she warned that the quiet is not 100%. Yes it's not 100% quite, but pretty comfortable. The hotel very comfortable at all. Like in the own home. A lot kind of tea, coffee for self serving. If you want work at laptop you can do it at comfortable hall at 1 floor. Staff dont clean your room everyday, but if u need make up room, u can ask. 10 Points is minimum rate for d'nice ,due to Joei. We are highly recommende this place

        Reviewed December 22, 2018
        10.0
        Exceptional
        Augustas from Lithuania
        Family with young children
        Deluxe King Room
        Stayed 4 nights in December 2018

        Good location, helpful staff, great value”

        The hotel is located not very far from the main Georgetown attractions, but is very quiet and cozy. The staff of the hotel were extremely helpful - they offered us a bigger room (as we were travelling with two infants). The rooms are cozy, spacious and clean. Overall great value for the money.

        Reviewed December 10, 2018
        10.0
        Exceptional
        Tourgis from France
        Couple
        King Suite
        Stayed 2 nights in July 2018

        Great Location, Great host and great room”

        Our time in this hotel was fantastic, the host is so nice and the room really comfy, big and clean. The location of the hotel is perfect, in a quiet quarter but close to the interested spot in the city :) I highly recommmend !

        Reviewed July 24, 2018

        Dear Tourgis, Thank you very much for the kind words! We are more than delighted to know that you enjoyed the facilities and services provided for you. Your satisfaction is our number one priority! With our constant focus on the lowest rates and the best value for money, we are happy to see that we could help you to travel more and pay less! Best regards, Meysha

        Responded September 26, 2018
        D'Nice Heritage House
        10.0
        Exceptional
        Xin from Malaysia
        Group
        Deluxe King Room
        Stayed 2 nights in July 2018

        SORRY AND THANKS”

        I just booked one Standard King Room for me and another two friends of mine, but it's actually not allowed since the room is just for two. So we ended up pay for another RM50/night as for the extra head charge. But I would like to thanks to the staff as she helped to keep my left item and passed it to my friend who lives in Penang.

        Reviewed January 30, 2019
        8.4
        Excellent
        Anthony from Australia
        Couple
        King Suite
        Stayed 4 nights in May 2018

        Try This for Something Different”

        Georgetown is a heritage listed town so why not stay in a heritage listed building? The D'Nice Heritage Hotel is a good example with nice heritage features. The accommodation is simple yet spacious while the hosts are friendly and informative. This is not a hotel with pool, restaurant, minibar or room service. It is a multi-room boutique style hotel with high ceilings, shuttered windows, simple furnishings and well fitted bathrooms. A great alternative to a faceless hotel ... friendly people and a bit of culture as well.

        Reviewed June 07, 2018
        9.6
        Exceptional
        omar from Malaysia
        Couple
        Standard King Room
        Stayed 2 nights in October 2016

        Out of busy area but in walking distance”

        This hotel is little bit outside the main heritage square but still in walking distance to Armenian Street, China House and many others attractions. The room is nice and cozy, toilet is new and clean, comfortable budget hotel.

        Reviewed November 09, 2016
        10.0
        Exceptional
        Wong from Singapore
        Couple
        Deluxe King Room
        Stayed 2 nights in August 2018

        Great location and very clean amenities!”

        Stayed for two nights - room is in a lovely location in the heart of Georgetown. There’s two Museum on the same stretch of roads and lovely street arts and food all around! Lovely host, shared about the history of the building and recommendation for food. The whole of the second floor was a little uneven, but doesn’t affect our stay. Will recommend.

        Reviewed August 27, 2018

        Dear Wong, We would like to thank you for giving us such a perfect rating! We are more than delighted to know that you enjoyed your stay. We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectation. We look forward to welcome you again! As the top rated budget hotel company in Asia, we pride ourselves in providing the best value-for-money stays. Best regards, Meysha

        Responded September 26, 2018
        D'Nice Heritage House
        2.0
        NOR from Malaysia
        Group
        Standard King Room
        Stayed 1 night in August 2018

        So Terrible & Awful”

        Our room is in downstairs and we can hear noise from the upstairs CLEARLY and makes us UNABLE to sleep. Even the cupboard also making loud noise when open and close. They should improve their sound insulation because it is so terrible so as their wooden flooring. The staff was very harsh with so many Do and Donts. No warm greetings when Check in and Check out. Threaten us to cancel our booking if we come after 12.00 am eventhough we have inform them early. all Overall, this house should improve the services because it is very terrible and awful.

        Reviewed August 07, 2018

        Dear Nor, Thank you for sharing your experience with us. We're sorry to know that the experience of staying with us was overshadowed by the noises from outside. Please be assured that we have already trained our staff to serve the guest well and to maintain the environment peaceful and quiet for everyone's comfort. Once again, we are very sorry for the unpleasant moment occurred during your stay. We hope to see you again and provide you with better experience. Best regards, Bella

        Responded September 26, 2018
        D'Nice Heritage House
        3.2
        NOR from Malaysia
        Group
        Family Room
        Stayed 2 nights in August 2018

        Its Very Sucks”

        The staff was very harsh, there are so many Do & Donts (such remove shoes, walking slowly, need to whisper and do not touch the bedroom racking). The staff threaten us, to cancel our booking if we check in after 12.00am eventhough we have inform them on the late arrival. The wooden flooring was very thin so that you can hear the sound from the other rooms. Yet they complained that we are the one who making noises via whatsapp during our absence. They suppose to improve their sound insulation since it is terrible. Room is a bit hot and air conditioner takes long time to chill. Seems like they are not prepared for our arrival. One of the staff, inform us about the room still under renovation but they still allowing us to stay. After we check out, there is no Appreciation Wishes as Thank You or Please Come Again. Afterall, the services was very sucks.

        Reviewed August 07, 2018

        Dear Nor, We appreciate you taking the time to review your stay. Please accept our sincere apology for the inconvenience regarding your stay, especially with the service provided. Please be assured that such service is not our standard and we don't tolerate our guest to be assisted like that. We have made lots of improvement since your last stay. We hope to see you again and provide you with better stay. Best regards, Bella

        Responded September 26, 2018
        D'Nice Heritage House
        8.8
        Excellent
        Claudia from Switzerland
        Family with young children
        Family Room
        Stayed 3 nights in December 2018

        Very nice place”

        Very friendly staff, spacious and clean room. Very close to the city center.

        Reviewed December 30, 2018
        9.2
        Exceptional
        Amirul from Malaysia
        Couple
        Standard King Room
        Stayed 1 night in March 2019

        Exceptional”

        room is clean and staff friendly

        Reviewed March 22, 2019
        10.0
        Exceptional
        Tom from United States
        Solo traveler
        Deluxe King Room
        Stayed 2 nights in November 2018

        Great hotel and staff”

        The place is great. Staff very friendly, even brought me a fan to my room to dry my shoes off that got wet in the rain. Will stay there again next time.

        Reviewed November 20, 2018
        10.0
        Exceptional
        Tourgis from France
        Couple
        King Suite
        Stayed 1 night in July 2018

        Awesome place and good location ”

        We were on the king room, we Boon more night than we plan, the room is big clean, the host is so kind and the hotel well located

        Reviewed July 28, 2018

        Dear Tourgis, Thank you very much for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next visit with us is just around the corner! As the top rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. Best regards, Meysha

        Responded September 26, 2018
        D'Nice Heritage House
        5.6
        CHONG from Malaysia
        Couple
        Standard King Room
        Stayed 1 night in March 2018

        Basic Room without window curtain”

        The only advantage about this hotel is the location. Room is just very basic. The only thing that I dislike about the room is that it doesn't have any window curtain so you will automatically wake up once sunrise due to the direct sunlight frm the upper window panel. Besides that, i was trapped outside my room at 1.30am because my room door was stuck and so I've to wait for the hotel owner to come and fix it. This hotel doesn't have front desk officer from certain time at night till morning.

        Reviewed March 09, 2018
        8.8
        Excellent
        Yih from Malaysia
        Group
        Family Room
        Stayed 1 night in September 2017

        Big, Clean and Comfortable ”

        Me and my friend spend a night at D’Nice and we are staying at their Family Quadruple Room which are surprisingly big, clean and comfortable. We are especially satisfied with the hygienic condition of the room. However, due to the owner feed pet such as rabbit at downstair thus there is a perculiar smell where I not really use to/like it. As conclusion, this worth every penny we spend and we have a good stay at here! Definitely will reconmend to my friends/relative! ❤️

        Reviewed October 22, 2017
        10.0
        Exceptional
        Furkan from Turkey
        Family with young children
        Standard King Room
        Stayed 1 night in November 2016

        Excellent place”

        We came to the place at late night. Its a central location in Georgetown. The staff was extremely helpful and patient for us. They gave us a bigger room since we have a baby and did everything to comfort us. The name was Ejoe I guess, thank you for everything dude.

        Reviewed April 24, 2017
        10.0
        Exceptional
        Steven from Thailand
        Couple
        Standard King Room
        Stayed 2 nights in March 2017

        Exceptional”

        Very impressed! With the great price and low stars awarded I wasn't expecting much. Our room was nice, quaint and very clean with crisp white bedding. The a/c unit, shower heads and water heater looked and worked as if brand new. The owners/managers were nice and had board games, card games and hot drinks available anytime. I'm sensitive to smells and was relieved that the entire place lacked chemical cleaner, air freshener or unclean smells. Even with the adorable baby bunnies downstairs (don't worry they're caged) but we were allowed to hold them and loved it! Cons: The stairs are TINY and made for kid size feet. The aircon had a bright blue light on all night. After the first night we constructed a cover to block the light but the first night was less comfortable, also there is no blackout curtain so if you're like me, you will thank yourself for bringing a sleep mask.

        Reviewed April 02, 2017
        9.2
        Exceptional
        ByungJoo from South Korea
        Couple
        King Suite
        Stayed 2 nights in December 2016

        Great location, kind staff and spacious room”

        The room was well-maintained, and the location was great as it was located at Goergetown where we could walk around streets with a variety of murals and good local restaurants. Also, the staff was very kind to the travellers and we found it very helful. The room was quite spacious with kind size bed. Overall, a good stay with great convenience.

        Reviewed January 16, 2017
        1234
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        |Excellent 8.4
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        • Excellent location
        • Khoo Kongsi
        • Komtar Bus Terminal is within 0.57 km