Outrigger Laguna Phuket Resort and Villas (Angsana Villas Resort Phuket)
Outrigger Laguna Phuket Resort and Villas (Angsana Villas Resort Phuket)
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Suite med 1 soveværelse og tekøkken - Seng Outrigger Laguna Phuket Resort and Villas (Angsana Villas Resort Phuket)
Suite med 1 soveværelse og tekøkken - Seng
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PÅ KORTET Outrigger Laguna Phuket Resort and Villas (Angsana Villas Resort Phuket)
PÅ KORTET
Beliggenhed
Godt
6,8
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Outrigger Laguna Phuket Resort and Villas (Angsana Villas Resort Phuket)

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Baseret på 505 anmeldelserSe hvad gæsterne har sagt
7,9
  • Lufthavnstransport

  • 730 m fra stranden

  • gratis Wi-Fi på alle værelser

  • aircondition

Værelsesvalg
8,5
Fantastisk
Værelseskomfort og kvalitet
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Villa med 3 soveværelser og swimmingpool (3 Bedroom Pool Villa)
Villa med 3 soveværelser og swimmingpool (3 Bedroom Pool Villa)
...
  • Udsigt: Pool
  • 457 m²/4919 ft²
  • 1 king-size seng
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Pool-villa med 4 soveværelser (4 Bedroom Pool Villa)
Pool-villa med 4 soveværelser (4 Bedroom Pool Villa)
...
  • Udsigt: Pool
  • 604 m²/6501 ft²
  • 1 king-size seng
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Villa ved poolen med 2 soveværelser (2 Bedroom Pool Side Villa)
Villa ved poolen med 2 soveværelser (2 Bedroom Pool Side Villa)
...
  • Udsigt: Have
  • 229 m²/2465 ft²
  • 1 king-size seng
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Suite med 3 soveværelser og pool  (Three Bedroom Pool Suite)
Suite med 3 soveværelser og pool (Three Bedroom Pool Suite)
...
  • 549 m²/5909 ft²
  • brusebad og badekar
  • 2 enkeltsenge og 2 dobbelts...
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Duplex-suite med 2 soveværelser (Duplex Suite-2-Bedroom)
Duplex-suite med 2 soveværelser (Duplex Suite-2-Bedroom)
...
  • Udsigt: Lagune
  • 150 m²/1615 ft²
  • 1 king-size seng
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Villa Fire Soveværelser (Villa Four Bedrooms)
Villa Fire Soveværelser (Villa Four Bedrooms)
...
  • 604 m²/6501 ft²
  • badekar
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Suite To Soveværelser (Suite Two Bedrooms)
Suite To Soveværelser (Suite Two Bedrooms)
...
  • 143 m²/1539 ft²
  • badekar
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Suite med 1 soveværelse og tekøkken (1 Bedroom Suite With Kitchenette)
Suite med 1 soveværelse og tekøkken (1 Bedroom Suite With Kitchenette)
...
  • Udsigt: Lagune
  • 87 m²/936 ft²
  • 1 king-size seng
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Villa To Soveværelser (Villa Two Bedrooms)
Villa To Soveværelser (Villa Two Bedrooms)
...
  • 229 m²/2465 ft²
  • badekar
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2 Bedrooms Suite with Breakfast
2 Bedrooms Suite with Breakfast
...
  • rygepolitik - røgfri værels...
  • bruser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (505)Booking.com Anmeldelser (166)
Sortér efter rejsetype
Hotellets stand/rengøring8,7
Faciliteter7,7
Beliggenhed6,8
Værelseskomfort og kvalitet8,5
Service8,5
Værdi for pengene8,3
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9,3
Jakob
Familie med små børn
Villa ved poolen med 2 soveværelser
Boede 3 nætter i februar 2013
Rigtigt dejligt og luksus hotel”
Service var i top
Rigtigt dejligt og luksus hotel, det er et perfekt hotel, hvis man vil slappe af, det ligger i et stort område med resturanger og lidt butiker. Hvis man vil ud for området ligger det lidt dumt, da det ligge en et stykke væk får nået. Hvis man bare vil slappe og bade i svømmingenpoolen, eller på en flot strand, så behøver man heller ikke ud for området.
Anmeldt 14 februar 2013
7,6
Kevin fra Australien
Gruppe
Pool-villa med 4 soveværelser
Boede 6 nætter i maj 2018
Angsana Villas”
The villas are a great way for a group of four to eight to have a central accomodation for a shared experience. There are some drawbacks, but these may be advantages for other travellers. We found the location to be a bit separated from the types of things we wanted to do. Other than the shuttle bus around the Laguna resort sector, which takes you to a small group of expensive souvenir shops and a family mart that's quite ok, a taxi is required to get to any other attractions. Taxis in Phuket have become quite expensive compared to years past and the base fare to go anywhere is 650TB. That fare is via the app called Grab. If you order the taxi through reception, double the price. There's also a small issue with the lack of English among resort staff. It was three days before we found out that several restaurants within a 5km radius will pick you up and bring you home if you dine at their establishment. The very limited cooking equipment is also annoying. Plan well and you'll be ok.
Anmeldt 13 maj 2018
5,6
Brenel fra Storbritannien
Gruppe
Duplex-suite med 2 soveværelser
Boede 5 nætter i april 2018
Over gennemsnittet”
Too far away. Taxis very expensive. Although it says it is in bang tao, according to local operators it is in lyan beach and there is an additional surcharge as it is not in the free pick up area. Room was good. Very large and lots of room. You are very cut off from everything. Even to get into bang tao town requires a taxi. If you want to just to stay at a hotel and not go anywhere it's fine.
Anmeldt 03 maj 2018
Dear Brenel, Thank you for taking time to put comments and appreciate your feedback regarding your recent stay in our hotel. We are glad that you liked the spacious room. We never keep our guests cut off and provide free shuttle bus to Laguna Area every 30 min since early morning till late evening. We also provide free van every hour ( 9-18) that brings you directly to Bang Tao Beach. We have free van daily to Bang Tao downtown too. The ride takes 10 min. Our hotel taxi prices are competitive comparing to other resorts located in Laguna area and upon check in our staff gave you advice on booking local taxi with cheaper price as well. Most of the restaurants outside of Laguna provide free pick up/drop off service anytime and our front desk associates are always more than happy to assist to arrange that for you. Please, accept our sincere apologies for any inconvenience caused. Best Regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
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Outrigger Laguna Phuket Resort and Villas
4,8
Chonnikarn fra Thailand
Gruppe
Duplex-suite med 2 soveværelser
Boede 4 nætter i april 2018
Big swimming pool, nice bed , spacious room, poor facility”
My family and I spent about 4 days at Angsana. We booked a Duplex suite 2 bedrooms and it was very spacious and well decorated. Nice bed and clean. Unfortunately, the shower heater was broken during our last two days and the body lotion in a bathroom seemed to be expired. However, for overall, we dont think the services is sufficiently professional and we were not that impressed. We also found that the hotel is very tricky about the additional charge. We received a bill at our room informing that we need to pay for facility fee and green protection sth fee which really should be included in the room’s price. So, we asked the front desks and they said that the fees are optional. It depends on us, if we dont wanna pay, it is fine and they will void the bill. The fees are to support the hotel. After that, another woman who also works there stepped in and said that this is for charity. I have no idea is it true but this shouldn't have been happened at all.
Anmeldt 10 april 2018
Dear Khun Chonnikarn, Thank you for review about your stay in Angsana Villas Resort Phuket. We would like to apologize for any inconvenience caused and we regret you never informed us about that and only mentioned upon check out when it was too late for us to fix it. As part of the Banyan Tree Group's "Stay for Good" sustainability efforts, we invite our guests to join us and support our community and environmental efforts. We offer our guests to get involved by contributing to the Green Imperative Fund, for every dollar contributed, the hotel will match your donation towards this fund. We ask 1$ per night.We also have Laguna Phuket Facility Charge, which is a contribution towards the signature facilities available across the integrated resort, such as shuttle transfers, maintenance of the beach and common areas, including roads and gardens. That charge is 1$ per adult per night. You can decide to opt out, as our staff explained you. We are sorry it made you feel uncomfortable.
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Outrigger Laguna Phuket Resort and Villas
6,4
Edward fra Storbritannien
Familie med store børn
Duplex-suite med 2 soveværelser
Boede 4 nætter i marts 2018
Think before choosing”
On the agoda site. It does not show it is part of a much bigger complex that is far away from anywhere. We had the villa cleaned but only 1 bath towel given. Called twice took 30 min for more towels. The additional green facilities fees requested and ground fees. This was not even on the golf course. I will think more carefully next time.
Anmeldt 02 april 2018
Dear Edward, Thank you for being our guest and taking time to send us your feedback about your recent stay at Angsana Villas Resort Phuket. Kindly accept our sincere apologies for any inconvenience caused during your stay. As part of the Banyan Tree Group's "Stay for Good" sustainability efforts, we invited you to join and support our community and environmental efforts. For every dollar contributed, the hotel will match it toward the Green Imperative Fund and Laguna Phuket Facility Charge ( contribution towards signature facilities available across integrated resort). You can easily opt out and have the charges removed from the bill. We are constantly striving to improve all service aspects and perhaps, when we welcome you back for your next visit, you will notice improvements making your stay an even more positive Guest Experience. Best regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
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Outrigger Laguna Phuket Resort and Villas
9,2
Ye fra Kina
Familie med store børn
Villa ved poolen med 2 soveværelser
Boede 1 nat i februar 2018
beautiful villas resort”
Meet the five-star standard. The scenery in resort is really good, we take a lot of pictures. the room is far away to front desk, it needs to call a vehicle of hotel to go to anywhere. the kitchen is large and tools is complete, we are all regret that we didn't buy some food to cook. the swimming pool in 3 bedrooms villa is to deep for children to swim. BTW, there have two angsana villas resorts in this district, our driver made a mistake with these two hotels. we have to wait for 20 minutes for this hotel send a car to pick up us. so please tell the driver exactly address to save your time.
Anmeldt 28 februar 2018
Dear Ye, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang, Hotel Manager Angsana Villas Resort
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Outrigger Laguna Phuket Resort and Villas
8,8
NEIL fra Storbritannien
Familie med små børn
Villa med 3 soveværelser og swimmingpool
Boede 4 nætter i december 2017
Excellent large villas”
Excellent large villas with access to hotel facilities (including room service). Shuttle bus to the beach. Close to the airport. Recommended for families with young children.
Anmeldt 26 december 2017
Dear Neil, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang, Hotel Manager Angsana Villas Resort
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Outrigger Laguna Phuket Resort and Villas
6,0
Davve fra Hongkong
Familie med små børn
Villa ved poolen med 2 soveværelser
Boede 3 nætter i december 2017
Bathroom ruins the whole stay”
Angsana Villas Rssort is not the newest resort. The villa is reasonably-maintained. Villa is spacious given the price. Pool is clean and warm. Crib and high chair were arranged as requested. However, the shower is really terrible. Low water pressure and the water temperature fluctuates even we never made any adjustments. It's so inconvenient to help my baby to take a bath and do really easy to get her cold. Worse? I requested 3 times and the problem had not been fixed by check out. Most inconvenient shower experience ever.
Anmeldt 19 december 2017
Dear Davve, I would like to offer my sincere apologies for some of the shortfalls you experienced during your visit to our resort. Thank you for bringing this to our attention. Hope the shortfalls did not deter your impression of our resort. I look forward to welcoming you back and extend to you the complete Angsana Villas Resort experience we aspire to deliver to all our guests. Best regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
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Outrigger Laguna Phuket Resort and Villas
6,8
Tiina fra Thailand
Gruppe
Villa med 3 soveværelser og swimmingpool
Boede 5 nætter i november 2017
Godt”
Very disappointed for location. From website couln’t find out where the villas are. The villa was so far away from the beach. Kitchen was very poorly equipped to make a dinner yourself.
Anmeldt 08 december 2017
Dear Tiina, I would like to offer my sincere apologies for some of the shortfalls you experienced during your visit to our resort. We have checked our location on Google Maps and other website - it shows clearly we are away from the beach. However we provide the free shuttle service every 30 min to Laguna Area and our sister hotel Angsana Laguna Phuket, so you can use the facilities over there free of charge. Thank you for bringing this to our attention. Hope the shortfalls did not deter your impression of our resort. I look forward to welcoming you back and extend to you the complete Angsana Villas Resort experience we aspire to deliver to all our guests. Best regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
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Outrigger Laguna Phuket Resort and Villas
9,2
Rachael fra Australien
Familie med store børn
Villa ved poolen med 2 soveværelser
Boede 4 nætter i november 2017
Lovely Stay”
Great place to stay. we stayed in a two bedroom villa which suited our family of 5 with our three children being 16-21. We loved the location and breakfast was lovely. Loved the shuttle service to the other hotels and mini mart. Would definitely stay again.
Anmeldt 27 november 2017
Dear Rachael, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang, Hotel Manager Angsana Villas Resort
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Outrigger Laguna Phuket Resort and Villas
8,4
Greg fra Australien
Par
Suite med 1 soveværelse og tekøkken
Boede 1 nat i oktober 2017
Nice resort”
We only stayed here 1 night and we were upgraded to a villa. It was very nice but we did experience problems with the hot water and wifi not working. These were rectified quickly once we notified them. This resort is out of the way, so you would need a car if you want to go out for dinner. It is probably best suited to families with children who are happy to stay at the resort and either eat at their restaurant or prepare meals themselves.
Anmeldt 09 november 2017
Dear Greg, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We hope that the shortfalls didn't mar your impression about our resort, kindly accept our sincere apologies for any inconvenience caused. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang, Hotel Manager Angsana Villas Resort
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Outrigger Laguna Phuket Resort and Villas
4,8
Indira fra Indonesien
Familie med store børn
Duplex-suite med 2 soveværelser
Boede 3 nætter i september 2017
Acceptabel”
We booked a two-room suite and we were ushered to suite 5505. Apparently, the hotel staff had not properly checked the individual room. We had to call the front desk after finding out that one of the bedrooms was locked. A staff came in but failed to open the bedroom door. The staff promised to send over an engineer. We felt uncomfortable and requested to move to other suite to which the staff mentioned that we should wait for another 20 minutes for the hotel to clean the other suite. An hour almost passed and nothing happened. We packed our luggage and went back to the lobby to talk to the receptionist. Apparently the receptionist, Ms. Yana, seemed to take things lightly and did not care about the guests. Instead of apologizing for the inconveniences, Yana told me that the hotel was preparing for another suite and we just had to wait for another 20 minutes. She also told me with her stoned face not to raise my voice, still without expressing any apology. I was not satisfied with the answer as we had already been waiting for an hour. After a while, the hotel staff ushered us to another suite, no. 5507. However, the suite was smelly and the air-conditioner seemed to have not been cleaned for a long time. We said we would prefer to be moved back to suite 5505 rather than staying in a smelly room. We were ushered back to suite no 5505. An engineer was then sent over to fix the door's lock. It took him more than 10 minutes to fix it with the help of two other staff. On the last day of our stay, I had pre-ordered the hotel vehicle (a Fortuner) to take us to the airport. It was a rainy morning. We were supposed to be picked up from the parking area near our suite at 7:55 AM. My three family members were waiting at the suite while I settled my bill at the lobby. It was already 8:00 AM. The receptionist on duty (Ms. Yae) told me that the vehicle was still on the way as it was raining. I requested Ms. Yae to allow one of the two available Angsana Vans to take us to the airp
Anmeldt 04 oktober 2017
Dear Indira, It was very disappointing to learn about your experience while staying with us. When we found out that the door of the twin room got accidentally locked, you didn't let us open it, but requested for another room. Running high occupancy, we did our best to find room for you to move, but needed time to clean it. Ms. Yana checked with the team again and rushed them to make it happen faster for you. She also asked you, if it was sure that you wanted to move, as we could just unlock the door. At that point you started shouting at her. She did apologize, but you kept screaming loud right in her face " You're so shit, shit and stupid". She remained calm and we are sorry her "stone face" made you more upset. At check out, the airport taxi was 5 min late, but it made you shout at Ms.Tae. We have CCTV record you went behind the desk with intention to slap her face for that.It is saddening to hear that this had a negative impact on your overall experience in our resort.
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Outrigger Laguna Phuket Resort and Villas
8,4
ZIHAN fra Kina
Familie med små børn
Villa ved poolen med 2 soveværelser
Boede 2 nætter i juli 2017
Fantastisk”
The resort location is a bit far from the beach, but they have the mini bus to send you there. The resort area is really big, and you can enjoy all facilities in other resorts as well.
Anmeldt 07 juli 2017
Dear Zhan, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort and service. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Angsana Villas Resort Phuket
Besvaret 05 oktober 2017
Outrigger Laguna Phuket Resort and Villas
7,2
Wing fra Hongkong
Familie med små børn
Pool-villa med 4 soveværelser
Boede 4 nætter i april 2017
Value, Gd staff”
Staff helpful. Air con leaks water, we need to change to another 4-bed room villas. Water for bath not hot enough.
Anmeldt 09 april 2017
Dear Wing, Thank you for the review and positive feedback about our staff! We would like to apologize for the inconvenience caused during your stay and once you decide to come back, we would like to extend to you our Angsana experience we strive to deliver to all our guests. Best regards, Angsana Villas Resort Phuket
Besvaret 05 oktober 2017
Outrigger Laguna Phuket Resort and Villas
10,0
keite fra Sydkorea
Familie med små børn
Villa ved poolen med 2 soveværelser
Boede 2 nætter i marts 2017
Fremragende”
Perfect for us Close to Villa Market Safe and clean Security is good
Anmeldt 31 marts 2017
Dear Keite, Thank you for taking time to review your recent stay with us! It was our great pleasure to read that you had a delightful experience at Angsana Villas Resort Phuket. We would like to sincerely thank you for the positive feedback and high score! We look forward to welcoming you back and to extend to you the complete Angsana experience we aspire to deliver to all our guests. Warm regards, Angsana Villas Resort Phuket
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Outrigger Laguna Phuket Resort and Villas
2,0
CHAIYOT fra Thailand
Familie med små børn
Duplex-suite med 2 soveværelser
Boede 1 nat i februar 2017
Worst Experience, Will never visit again.”
I went to Phuket with my family and kids for my birthday trip.We usually stay in luxury hotels/resorts for special occasion like this.I found Angsana Villas Resort in Agoda with 100,000 THB normal price selling at 9,900 THB for a Sunday night. This've set our expectation very high to stay in the nice 2 bed room luxury resort. When we was visit resort it was a 4-5 story building which look like cheap apartment (which should cost 2,000-4,000 THB per night).Very far from the beach (10 minutes drive).Agoda and Angsana made my day very sad.Will never book it again.
Anmeldt 01 marts 2017
Dear Chaiyot, Please, accept our sincere apologies for any inconvenience caused. It is saddening to hear that this had a negative impact on your overall experience in our resort. We have shared your valuable feedback with the respective management for immediate review of current practices. Thank you for bringing this point to my attention, and once again, our apologies for the unsatisfactory experience. Best regards, Angsana Villas Resort Phuket
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Outrigger Laguna Phuket Resort and Villas
8,0
Monchita fra Thailand
Familie med små børn
Boede 1 nat i november 2011
Beautiful Villa”
Very impressed with 2 bedrooms villa... pool is in front of the villa... kids are really enjoyed
Anmeldt 17 februar 2017
Dear Monchita, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang, Hotel Manager Angsana Villas Resort
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Outrigger Laguna Phuket Resort and Villas
6,4
Monchita fra Thailand
Familie med små børn
Duplex-suite med 2 soveværelser
Boede 3 nætter i september 2016
Nice and clean”
Very nice and clean resort... good for family with kids....
Anmeldt 17 februar 2017
Dear Monchita, We thank you immensely for taking the time to share your experience with us and other travelers and for your gracious comments about our resort, service and associates. We look forward to welcoming you back and extend to you the complete Angsana experience we aspire to deliver to all our guests. With kind regards, Kanruethai Roongruang, Hotel Manager Angsana Villas Resort
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Outrigger Laguna Phuket Resort and Villas
7,2
Kenny fra Hongkong
Familie med små børn
Villa med 3 soveværelser og swimmingpool
Boede 3 nætter i august 2016
Leisure”
Location was good and friendly staff.
Anmeldt 15 februar 2017
7,6
Bun fra Hongkong
Familie med store børn
Duplex-suite med 2 soveværelser
Boede 3 nætter i januar 2017
Quiet environment perfect for relaxation”
Basic facilities may not entertain families with older kids who won't like play house any more. The shuttle bus network connecting the hotels in the lagoon region is free of charge and convenient to hop on and off. All the friendly staff at Angsana Villas Resort really treated us as friends and wouldn't let us down. The birthday cake to my husband really meant a lot to our whole family.
Anmeldt 01 februar 2017
Dear Bun, Thank you very much for your valuable review and appreciate your positive remarks about our resort. It was nice to hear that you had a delightful experience at the Angsana Villas Resort Phuket, and we look forward to welcoming you back for another memorable stay in the near future. Warm regards, Kanruethai Roongruang Hotel Manager Angsana Villas Resort Phuket
Besvaret 06 april 2018
Outrigger Laguna Phuket Resort and Villas
12345
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