2016

Ascott Waterplace Surabaya

Serviceret lejlighed
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Fantastisk
Baseret på 583 anmeldelserSe hvad gæsterne har sagt
8,6
95% vil anbefale ejendommen til en ven
Ascott Waterplace Surabaya
Ascott Waterplace Surabaya
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Deluxe-værelse med 1 soveværelse Ascott Waterplace Surabaya
Deluxe-værelse med 1 soveværelse
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Hotellet indefra Ascott Waterplace Surabaya
Hotellet indefra
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Hotellet indefra Ascott Waterplace Surabaya
Hotellet indefra
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fitnesscenter Ascott Waterplace Surabaya
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PÅ KORTET Ascott Waterplace Surabaya
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Beliggenhed
Fantastisk
8,7
Se alle 32 billeder Ascott Waterplace Surabaya
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  • gratis Wi-Fi på alle værelser

  • aircondition

  • daglig rengøring

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Værelsesvalg
9,1
Fremragende
Værelseskomfort og kvalitet
Executive-værelse med 3 soveværelser (Three Bedroom Executive)
Executive-værelse med 3 soveværelser (Three Bedroom Executive)
...
  • Udsigt: By
  • 112 m²/1206 ft²
  • 2 enkeltsenge og 1 queen-si...
Indtast datoer for at se priser
Executive med 2 soveværelser (2 Bedroom Executive)
Executive med 2 soveværelser (2 Bedroom Executive)
...
  • Udsigt: By
  • 100 m²/1076 ft²
  • 1 queen-size seng og 1 king...
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Deluxe-værelse med 1 soveværelse (One Bedroom Deluxe)
Deluxe-værelse med 1 soveværelse (One Bedroom Deluxe)
...
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  • 46 m²/495 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Executive-lejlighed med 1 soveværelse (One Bedroom Executive)
Executive-lejlighed med 1 soveværelse (One Bedroom Executive)
...
  • Udsigt: By
  • 53 m²/570 ft²
  • 1 king-size seng
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Deluxe-suite med 2 soveværelser (Two Bedroom Deluxe)
Deluxe-suite med 2 soveværelser (Two Bedroom Deluxe)
...
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  • 90 m²/969 ft²
  • 2 enkeltsenge og 1 dobbelts...
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Penthouse med 1 soveværelse (1 Bedroom Penthouse)
Penthouse med 1 soveværelse (1 Bedroom Penthouse)
...
  • Udsigt: By
  • 112 m²/1206 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Penthouse-lejlighed med 1 soveværelse  (One Bedroom Penthouse)
Penthouse-lejlighed med 1 soveværelse (One Bedroom Penthouse)
...
  • 112 m²/1206 ft²
  • brusebad og badekar
  • 1 Super king-size seng
Indtast datoer for at se priser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (583)Booking.com Anmeldelser (187)
Sortér efter rejsetype
Hotellets stand/rengøring8,7
Faciliteter8,4
Beliggenhed8,7
Værelseskomfort og kvalitet9,1
Service8,6
Værdi for pengene8,6
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Viser 393 verificerede gæsteanmeldelser
12345
10,0
Tommy fra Indonesien
Familie med små børn
Executive-værelse med 3 soveværelser
Boede 3 nætter i april 2018
very good”
near shopping mall. big room. everything was good
Anmeldt 15 april 2018
Dear Tommy, Thank you for your kind support to Ascott Waterplace Surabaya. It is a pleasure to have you as our guest. Hope to see you again soon at our serviced residence and serve you better. Best regards, Nany S, Manager
Besvaret 17 april 2018
Ascott Waterplace Surabaya
8,8
Wilson fra Kina
Forretningsrejsende
Deluxe-værelse med 1 soveværelse
Boede 2 nætter i april 2018
Nice, Clean, and Spacious”
A very beautiful located next to the biggest mall in Surabaya. Breakfast was good, the rooms were fantastic, and the tried very hard to be helpful. With that in mind, the internet would randomly go off for 3-5 hours at a time, and there was nothing anybody could do about it. This happened a few times during my three day stay.
Anmeldt 14 april 2018
Dear Wilson, Thank you for your kind support to Ascott Waterplace Surabaya. We would like to thank you for your positive feedback and showing us the area that needs to be improve. We truly apologized for the inconvenience caused happened due to unstable internet connection during your stay. We will try our best to improve and please be assured that we will work closely with our internet provider to provide a better quality of internet services. We hope to see you again soon at Ascott Waterplace Surabaya, giving us another chance to serve you better. Best regards, Nany S, Manager
Show more
Ascott Waterplace Surabaya
9,2
SIEW fra Malaysia
Forretningsrejsende
Deluxe-værelse med 1 soveværelse
Boede 2 nætter i marts 2018
Hotel near shopping mall. Convenient, value for money”
Convenient, value for money. Breakfast is good.
Anmeldt 09 april 2018
Dear SIEW, Thank you very much for your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at our serviced residence and serve you better. Best regards, Nany S, Manager
Besvaret 11 april 2018
Ascott Waterplace Surabaya
9,2
Ryan fra Indien
Forretningsrejsende
Deluxe-værelse med 1 soveværelse
Boede 1 nat i februar 2018
strategic place ”
close to strategic area in Surabaya, clean and proper hotel
Anmeldt 02 april 2018
Dear Ryan, Thank you very much for your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at our serviced residence and serve you better. Best regards, Nany S, Manager
Besvaret 03 april 2018
Ascott Waterplace Surabaya
9,2
AMANDA fra Indonesien
Familie med små børn
Deluxe-værelse med 1 soveværelse
Boede 2 nætter i januar 2018
WILL DEFINITELY STAY HERE AGAIN”
WILL DEFINITELY STAY HERE AGAIN. Little variety on breakfast but was great nonetheless. Very helpful & friendly staff. Super close to convenient stores & nearby mall with varied shops. No regret! Hallway a bit warm, but was not that bothered with it.
Anmeldt 25 marts 2018
Dear AMANDA, Thank you for your kind support to Ascott Waterplace Surabaya. It is a pleasure to hear that your stay is enjoyable. We apologized should there anything that make your stay wasn't up to your expectation. We look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager.
Besvaret 27 marts 2018
Ascott Waterplace Surabaya
9,2
Asa fra Indonesien
Familie med små børn
Deluxe-værelse med 1 soveværelse
Boede 1 nat i marts 2018
Wonderful Staycation”
We stayed for one night in the deluxe apartment, overall it's a wonderful experience. Great amenities and facility, our little one is really excited with the pool and clubroom. Conveniently located adjacent to shopping centres, mall and plenty of restaurants. Good service from the staff. Recommended for family with young kids.
Anmeldt 19 marts 2018
Dear Asa, Thank you for the excellent rating and your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
Besvaret 23 marts 2018
Ascott Waterplace Surabaya
7,2
Maybelline fra Singapore
Forretningsrejsende
Deluxe-værelse med 1 soveværelse
Boede 5 nætter i februar 2018
Large apartment ”
Good large apartment with comfortable bed. Air conditioner are superb in hot weather. However, shower head pressure is too weak and need maintaining. Toiletries are too little, could think about providing much more. The fridge needs cleaning too due to smell.
Anmeldt 10 februar 2018
Dear Maybelline, Thank you for your support to Ascott Waterplace Surabaya. We have noted on your observation and recommendation for improvement. Feedback such as yours inspire us to continue in our improvement to provide an excellent services. We look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
Besvaret 13 februar 2018
Ascott Waterplace Surabaya
9,2
Yuliani fra Indonesien
Familie med store børn
Executive-lejlighed med 1 soveværelse
Boede 1 nat i september 2017
Fremragende”
Great stay. But a little bit difficult getting to a right parking area for hotel guest. Been told to go there and here, has moved a lot until find the right parking area
Anmeldt 07 februar 2018
Dear Yuliani, Thank you for your great support to Ascott Waterplace Surabaya. We truly apologized for the inconvenience caused due to difficult parking area during your visit at Ascott Waterplace Surabaya. Should you have a visitor for your future visit at Ascott Waterplace Surabaya, please approach our Guest Service Officer and we will assist you to find the right parking area. Look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
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Ascott Waterplace Surabaya
4,0
Hendro fra Indonesien
Familie med små børn
Executive med 2 soveværelser
Boede 2 nætter i september 2017
the breakfast menu is very incomplete, immature. soap was missing, dishwashing soap also missing”
i can feel the hotel manager is a local man, it shows in your appearance, hygiene, arrangement, ambient.
Anmeldt 25 januar 2018
Dear Hendro, Thank you for taking your time to write your feedback to us. We have noted on your disappoinment with Ascott Waterplace Surabaya and that we could not make your stay more comfortable. We have noted on your feedback refer to the incomplete amenities in the room such as dishwashing soap and soap. We may not be perfect, but we will highly appreciated should you would like to contact us and we will do our best possible to assist you to provide your needs. Unlike any other hotels, as a serviced residence, breakfast was not include in the room rate, but as per management decision, we give complimentary breakfast to all rooms with limited number of pax based on room type as a value add. Once again, we truly apologise that our breakfast wasn't up to your expectations. Anyhow, we will discuss with our breakfast provider, how to improve in our hygiene sanitation,arrangement also the dining room ambience. Look forward to welcome you again and serve you better. Best regards, Nany S
Show more
Ascott Waterplace Surabaya
10,0
Tony fra Indonesien
Forretningsrejsende
Executive-lejlighed med 1 soveværelse
Boede 2 nætter i januar 2018
Nice and Cosy”
Nice Place, Clean, Good View, Just a step to Mal Pakuwon, the most happening mall in Surabaya now. Recommended Place to Stay
Anmeldt 19 januar 2018
Dear Tony, Thank you for the excellent rating and your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at Ascott Waterplace Surabaya. Best regards, Nany S, Manager
Besvaret 21 januar 2018
Ascott Waterplace Surabaya
12345
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