Aston Balikpapan Hotel & Residence
Aston Balikpapan Hotel & Residence
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Superior Værelse med pooludsigt Aston Balikpapan Hotel & Residence
Superior Værelse med pooludsigt
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Lobby Aston Balikpapan Hotel & Residence
Lobby
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Hotellet indefra Aston Balikpapan Hotel & Residence
Hotellet indefra
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Swimmingpool Aston Balikpapan Hotel & Residence
Swimmingpool
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PÅ KORTET Aston Balikpapan Hotel & Residence
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Beliggenhed
Fantastisk
8,2
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Aston Balikpapan Hotel & Residence

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Baseret på 652 anmeldelserSe hvad gæsterne har sagt
7,8
85% vil anbefale ejendommen til en ven
  • Lufthavnstransport

  • gratis Wi-Fi på alle værelser

  • valutaveksling

  • aircondition

Værelsesvalg
8,1
Fantastisk
Værelseskomfort og kvalitet
Superior Værelse med pooludsigt (Superior)
Superior Værelse med pooludsigt (Superior)
...
  • Udsigt: By
  • 35 m²/377 ft²
  • 1 queen-size seng
Indtast datoer for at se priser
Executive Værelse (Executive)
Executive Værelse (Executive)
...
  • Udsigt: Hav (delvis udsigt)
  • 64 m²/689 ft²
  • 1 enkeltseng og 1 dobbeltse...
Indtast datoer for at se priser
Deluxe Værelse med king-size seng og byudsigt (Deluxe)
Deluxe Værelse med king-size seng og byudsigt (Deluxe)
...
  • Udsigt: By
  • 51 m²/549 ft²
  • 1 dobbeltseng
Indtast datoer for at se priser
Royal Suite
Royal Suite
...
  • Udsigt: Hav
  • 140 m²/1507 ft²
  • 1 queen-size seng
Indtast datoer for at se priser
Standard-suite (Suite Standard)
Standard-suite (Suite Standard)
...
  • 108 m²/1163 ft²
  • altan/terrasse
Indtast datoer for at se priser
Standard med dobbeltseng eller 2 enkeltsenge (Double Or Twin Standard)
Standard med dobbeltseng eller 2 enkeltsenge (Double Or Twin Standard)
...
  • 108 m²/1163 ft²
Indtast datoer for at se priser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (652)Booking.com Anmeldelser (172)
Sortér efter rejsetype
Hotellets stand/rengøring7,7
Faciliteter7,3
Beliggenhed8,2
Værelseskomfort og kvalitet8,1
Service7,8
Værdi for pengene7,6
Leveret af verificerede gæster fra Agoda
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Superior Værelse med pooludsigt
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Viser 570 verificerede gæsteanmeldelser
12345
8,8
Iman fra Indonesien
Forretningsrejsende
Superior Værelse med pooludsigt
Boede 1 nat i april 2018
GOOD”
GOOD
Anmeldt 30 april 2018
8,8
Jazelle fra USA
Familie med små børn
Royal Suite
Boede 1 nat i april 2018
waiting”
We had to wait 2 hours for our rooms to be ready.
Anmeldt 18 april 2018
4,0
Ricky fra Indonesien
Forretningsrejsende
Deluxe Værelse med king-size seng og byudsigt
Boede 1 nat i april 2018
Very Disappointed ”
They are overbooked the room, so they upgraded me to excutive room but the room is so dirty and many things went wrong (water leak, dirty bed sheet, etc). Lift is the worst of all, slow broken, speechlesss then they offered me to swithc again to superior room which is less price that what I paid, and only gave a lunch voucher as compensation
Anmeldt 13 april 2018
9,2
harry fra Indonesien
Rejsende alene
Executive Værelse
Boede 1 nat i april 2018
great hotel value for money”
may be next time more update in web including bfast . in property not include not customer fouls if the price in web include bfast over all 9
Anmeldt 06 april 2018
8,4
Brian fra Filippinerne
Forretningsrejsende
Superior Værelse med pooludsigt
Boede 1 nat i marts 2018
Overall... Adequate”
I got upgraded to better room. Taking a closer look at the room however, despite being big and cozy, it really needs renovation as a lot of plaster on the walls have begun crumbling.
Anmeldt 04 april 2018
7,6
Iman fra Indonesien
Forretningsrejsende
Executive Værelse
Boede 1 nat i oktober 2017
GOOD”
GOOD
Anmeldt 02 april 2018
10,0
Brian fra Filippinerne
Forretningsrejsende
Superior Værelse med pooludsigt
Boede 1 nat i februar 2018
Spacious Room”
Nice and spacious room which makes resting very relaxing after a tiring day. Definitely my default place in Balikpapan
Anmeldt 01 marts 2018
9,2
Brendan fra Indonesien
Forretningsrejsende
Deluxe Værelse med king-size seng og byudsigt
Boede 2 nætter i januar 2018
The Flying Kiwi”
Have stayed in other Kupang hotels this is by far the best. Have stayed here 4 or 5 times before times. Staff knew by name, quick check in, good bed and clean bedding, great views, Must eat fresh fish from market across the road 1 fish seller old woman will BBQ your fish, breakfast section could be improved. 2 night before I stayed at another Aston Hotel this one was by far better. I stayed here just after it open 3 years later still looks like new.
Anmeldt 28 januar 2018
8,0
Handoko fra Indonesien
Forretningsrejsende
Superior Værelse med pooludsigt
Boede 1 nat i august 2017
nice hotel”
feel like home. surely will come back to this hotel
Anmeldt 08 januar 2018
7,6
Ian fra Australien
Familie med store børn
Deluxe Værelse med king-size seng og byudsigt
Boede 2 nætter i november 2017
Family of four”
At the last minute my two children, ages 10 and 18 decided to travel with my Wife and I , we contacted the hotel and upgraded our room to a two bedroom suite, the receptionist was very helpful. The room was good and suited our family perfectly.
Anmeldt 30 november 2017
9,2
Ari fra Indonesien
Forretningsrejsende
Executive Værelse
Boede 1 nat i november 2017
Nice hotel”
Nice hotel, new, clean and value for money.. But the food needs improvement. I stayed in the Executive room (2 bed, 2 bath, apartment like). It will work awesome for family, but I dislike that both blinds in both rooms didn't work well
Anmeldt 27 november 2017
4,8
Graceby fra Australien
Rejsende alene
Executive Værelse
Boede 1 nat i januar 2017
No one to help. ”
I mean I guess you get what you pay for, but the hotel room was not clean, i felt like I could feel the dust particles in the bed. At breakfast, there was no tables to sit at, had to share. Breakfast was very very average. Also when you arrive theres a huge staircase and not one single staff member helped me bring my suitcase up, they literally all just watched me and even struck up a conversation with me. Ridiculous.
Anmeldt 17 oktober 2017
Dear Ms. Graceby, we feel very sorry for the inconvenience you have experienced. We put our biggest concern to the cleanliness of our rooms and to avoid crowded during breakfast, we will open another section during high occupancy to be more spacious. Breakfast choices is being review, so we can added more menu to our breakfast buffet. I also apologize for the building's security in charge at that time, we have trained our concierge to always standby in order to help guest bring suitcases upon arrival. Regards, Ketut Kartika - General Manager
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Aston Balikpapan Hotel & Residence
8,0
Lie fra Indonesien
Rejsende alene
Deluxe Værelse med king-size seng og byudsigt
Boede 2 nætter i september 2017
Nice hotel”
Nice hotel
Anmeldt 29 september 2017
Dear Mr./Ms. Lie, thanks for the 4 stars rating given to us! Look forward to see you again on your next trip. Regards, Ketut Kartika - General Manager
Besvaret 23 oktober 2017
Aston Balikpapan Hotel & Residence
7,6
Iman fra Indonesien
Forretningsrejsende
Executive Værelse
Boede 1 nat i juli 2017
GOOD”
Very good..
Anmeldt 25 juli 2017
3,2
Ming fra Singapore
Forretningsrejsende
Deluxe Værelse med king-size seng og byudsigt
Boede 3 nætter i juli 2017
One of the worst hotel in Indonesia”
Nothing good about this hotel. It's old, very old, packed with a damp pungent smell and cracked furnishing. Sheets aren't clean and the air con doesn't work properly. But these aren't the worst parts. The sliding doors to the balcony are riveted and not closed completely. Gaps between the doors forces one to hear the sound of the traffic the entire night. The noise problem worsened at 4.30am, where the calls of the roosters and the loud audio of prayers from a neighboring mosque pours into the room. I did not sleep more than 3 hours per night due to these conditions. The water pipes and shower heads are rusty, giving a metallic smell and taste to the water. The heater does not work. I actually felt filthy and miserable after showers. This poor hotel really should not be in operation any longer. It delivers both adverse physical and mental impacts to its customers. This is indeed a miserable and awful stay.
Anmeldt 09 juli 2017
Dear Mr./Ms. Ming, we are definetly let ourself down by the product and service that you not supose to experienced. Actually we're renovating our rooms partially, renewal all the furniture inside it. We would be glad if you may call an assistant to reception to fix the problem of balcon's door and water heater right away, anytime. Surely, we will keep doing the water quality checking periodically, to have a better quality both smell and taste. Look forward to welcome you back again as we endeavour to show you improvements from our side. Warmest regards, Ketut Kartika - General Manager
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Aston Balikpapan Hotel & Residence
8,0
felix fra Indonesien
Forretningsrejsende
Executive Værelse
Boede 1 nat i maj 2017
nice view from room”
the hotel has very nice view especially when you are swimming in the pool. the room is spacious and the staff is quite nice and responsive but the room is not too clean for the value of money that I paid.
Anmeldt 06 juni 2017
Thank you for give us 5 star review,looking forward to stay more with us
Besvaret 15 juni 2017
Aston Balikpapan Hotel & Residence
9,6
Rizal fra Indonesien
Par
Superior Værelse med pooludsigt
Boede 1 nat i maj 2017
good hotel”
nice place and nice hotel. at the back there is swimming pool and we can see the beach from pool nice
Anmeldt 23 maj 2017
3,6
Priskila fra Indonesien
Gruppe
Executive Værelse
Boede 2 nætter i december 2016
Nah”
Water was so smelly, room so dirty, not even thinking to come back here anymore.
Anmeldt 18 april 2017
8,4
William fra Australien
Rejsende alene
Deluxe Værelse med king-size seng og byudsigt
Boede 6 nætter i april 2017
Nice stay”
Clean hotel good breakfast and great spa. Pool ok in the shade so cool. Menu not big but enough. Although food ordered was out of stock. Staff make this hotel very enjoyable
Anmeldt 17 april 2017
3,2
Annisa fra Indonesien
Gruppe
Executive Værelse
Boede 2 nætter i april 2017
never go back”
Previously i assumed that all Aston hotels have the same quality. I never been this wrong. We (with 2 friends) arrived at the hotel at 11pm local time, and no one helped us to lift out baggage. Security only stand there doing nothing. We then have to lift our baggage and climb up the stairs! When we checked in, we are directed to the lift. Surround area was dark and it's kind of creepy. When we arrived at our room, we are surprise that the room was very smelly and old. Like no one use it before for long time. A lot of dust on the chair and on the bed. Then we asked receptionist to change the room. When we entered the replacement room (room 902), the condition still the same with the previous one. Because we're too tired we couldnt ask for more. We just want to rest. When we're take a bath, the water was smelly and have a taste like a corroted water. It makes us sick when we brush our teeth. The next morning we're ready for breakfast but the lift's not working. We have to wait almost 15 minutes until we decided to take the service lift. And we regret it. The service lift condition was horrible. Hot and noisy. Not to mention that i dont know whether the lift was certified and safe to use. One else, the service lift air condition was leaked and it made the floor slippery. And no staff bats an eye of it. Day 1 breakfast was good. Many food and delicious. But on the day 2 we went to the restaurant and one of the staff stopped us and said that breakfast was not included in our reservastion. And we're just like, what? The receptions said that we get the breakfast and yesterday we eat there without any problem. The staff asked us to wait while there're a lot of eyes watching us. In 5 minutes the staff approaching us and apologies. She said that it is included. Never been so dissapointed with Aston. Definetly will never go back.
Anmeldt 13 april 2017
12345
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