Rigtig godt7,6
Baseret på1882anmeldelser
Citadines Ashley Hong Kong
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8,9Beliggenhed
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Afstande og vigtige steder

  • Nærliggende lufthavne
    • 25 km
    • Hong Kong Internationale Lufthavn (HKG)
    • 53 km
    • Shenzhen Internationale Lufthavn (SZX)
  • Bus- og togstationer
    • 150 m
    • Tsim Sha Tsui MTR Station
    • 450 m
    • East Tsim Sha Tsui MTR Station
  • Hospitaler og klinikker
    • 1,4 km
    • Moriarty (NM)
  • Apoteker
    • 400 m
    • CRCare
  • Dagligvarebutikker
    • 350 m
    • 7 Eleven
  • hæveautomat
    • 60 m
    • ATM

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Verificerede kundeanmeldelser

Agoda Anmeldelser (1882)
Booking.com Anmeldelser (209)

4,4

Sortér efter rejsetype
  • Hotellets stand/rengøring 7,5
  • Faciliteter 6,9
  • Beliggenhed 8,9
  • Værelseskomfort og kvalitet 7,6
  • Service 7,4
  • Værdi for pengene 7,5
Rigtig godt
  • Hotellets stand/rengøring 7,5
  • Faciliteter 7,3
  • Beliggenhed 8,7
  • Værelseskomfort og kvalitet 7,4
  • Service 7,4
  • Værdi for pengene 7,5
Rigtig godt
  • Hotellets stand/rengøring 7,5
  • Faciliteter 6,6
  • Beliggenhed 8,9
  • Værelseskomfort og kvalitet 7,4
  • Service 7,3
  • Værdi for pengene 7,3
Rigtig godt
  • Hotellets stand/rengøring 7,6
  • Faciliteter 6,6
  • Beliggenhed 9,0
  • Værelseskomfort og kvalitet 7,7
  • Service 7,5
  • Værdi for pengene 7,5
Rigtig godt
  • Hotellets stand/rengøring 7,6
  • Faciliteter 7,5
  • Beliggenhed 9,1
  • Værelseskomfort og kvalitet 7,7
  • Service 7,6
  • Værdi for pengene 7,5
Rigtig godt
  • Hotellets stand/rengøring 7,8
  • Faciliteter 6,2
  • Beliggenhed 9,1
  • Værelseskomfort og kvalitet 7,7
  • Service 7,5
  • Værdi for pengene 7,6
Rigtig godt
  • Hotellets stand/rengøring 7,6
  • Faciliteter 6,7
  • Beliggenhed 8,7
  • Værelseskomfort og kvalitet 7,6
  • Service 7,5
  • Værdi for pengene 7,6
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  • Familieværelse (2 voksne & 2 børn)

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7,2
Sandy fra Hongkong
Forretningsrejsende
Studio
Boede 1 nat i maj 2017
Room size”
Not as spacious as I think, Air-Con poor
Anmeldt 18 maj 2017
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8,0
Mona fra Indonesien
Familie med små børn
Premier studio
Boede 5 nætter i maj 2017
Near east tsim sha tsui mtr”
Nice serviced apartment, location in tsim sha tsui, next to the apt there's a halal restaurant.... thank you agoda....
Anmeldt 17 maj 2017
Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Citadines Ashley Hong Kong experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager
Besvaret 18 maj 2017
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8,0
Marvin fra Filippinerne
Familie med små børn
Studio
Boede 4 nætter i april 2017
Near MTR and malls”
We stayed with a baby at this serviced apartment for 4 nights. We got the studio unit and while the space was small, it had a cabinet and small kitchen. The kitchen was very useful since we had to clean our baby bottles. Location is very convenient with MTR and malls (Harbour city and I-Square) nearby. There's also a 7-11 nearby. One thing we didn't like was the smell of smoke in the elevator. Day or night, it was always there. Good thing it didn't reach our room. Overall, I would recommend this hotel. Quite expensive but we our stay was comfortable.
Anmeldt 09 maj 2017
Dear Marvin, Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We are sincerely regretful to hear your disappointment for the elevator. We will definitely work hard to maintain our top quality services and to impress you again during your upcoming stays with us. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Caleb Wong Assistant Guest Service Manager
Besvaret 11 maj 2017
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Citadines Ashley Hong Kong
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6,8
Leong fra Kina
Par
Studio
Boede 1 nat i april 2017
Near MTR, convenient ”
A bit noisy after switch on the air-con
Anmeldt 06 maj 2017
Noisy Air-con Thank you for taking time to share your feedback. We always appreciate hearing from our guests as this is the best way for us to improve upon our service offerings. We are sincerely regretful to hear your disappointment for the air-conditioning. We will report to our engineer team regarding to the air-conditioning problem. We will definitely work hard to maintain our top quality services and to impress you again during your next stays with us. Yours sincerely, Caleb Wong Assistant Guest Service Manager
Besvaret 18 maj 2017
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8,4
Putri fra Indonesien
Gruppe
Studio
Boede 4 nætter i april 2017
good”
strategic location, 5 mins walk to mtr station (behind isquare), near victoria harbour as well
Anmeldt 03 maj 2017
Thank you for such delightful comments! We are glad to hear that your Citadines Ashley Hong Kong experience our location was convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Caleb Wong Assistant Guest Service Manager
Besvaret 11 maj 2017
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10,0
Hwee fra Cambodja
Forretningsrejsende
Premier studio
Boede 2 nætter i oktober 2016
Great location when travel light and carefree.”
1. Very convenient location 2. Complimentary drinks (Mineral Water provided is 700ml x 2 plus 4cans of soft drinks) 3. Well furnished kitchen (especially love the coffee machine) 4. Friendly and helpful service from Mr Wong (night shift). He is very friendly and helpful providing me very informative details of the location. As I only stay for two nights, but I got a lot of errands to accomplish. Thanks to his help. Save me a lot of time. and the lady in the day during my check-out. She's very friendly and efficient. *winks* (Her name is Ms Catherine, got the name after I got feedback email from Ms Joyce Ying | RM of The Ascott Limited) 5. Smart Phone provided for FREE local calls. Unfortunately the hotspot somehow not working. Thus, can't access internet when on the go. 6. Wifi connection in the room is 5stars. 7. Inconvenient to call a cab... maybe due to the location too close to public transport. but sometime due to certain reason, still prefer a cab... which you have to walk out to try your luck. 8. The two younger frontdesk during dayshift are not as friendly and helpful as Mr Wong from the night shift and the lady in the day. 9. This hotel is a good choice for people who is young and travel light. I will choose this one when I've no planning to do shopping or stay for short period. 10. Laundry service - Usually should be collected from the room and deliver to the room. When I called to ask to collect laundry for service, they seem surprised and asked me to bring down. I told them I no plan to go down yet, and it's written if laundry collected before 10am can be done by the same day. Then only they sent someone to collect. The lady who came up to collect laundry showed me unhappy face. Then at night, when I return from outside, I was told to collect the done laundry myself. Special thanks to Ms Joyce Ying | RM of The Ascott Limited, I feel well-taken care of after receiving her email of responding my feedback comments. I'll definitely check in again w
Anmeldt 22 april 2017
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
Besvaret 26 april 2017
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4,4
Yin-Chu fra Canada
Familie med små børn
Studio executive
Boede 1 nat i april 2017
Didn’t your mother teach you not to lie”
Before starting my review of the Citadines Ashley, let me say, I consider myself a fan of the Ascott hospitality brand. Having stayed at many Ascott and Sommerset properties in the past, I find they are good value and I actively seek if there is an Ascott nearby where I need to stay. I purposely waited a full week before writing this review as the Citadines Ashley staff said they will get back to me. However, there has been no contact from them. This is my family’s first time staying at Citadines, we needed to be in TST, near Ocean Terminal for a family reunion as it was the Ching Ming Festival, the Citadel Ashley location was ideal, around a 10 minute walk. Unfortunately, we had the circumstance of finding out there is actually something worse than poor service or a bad quality hotel – that is when guests are being lied, right in their face. I don’t make this acquisition lightly and welcome their management to review the CCTV, the phone records and interview their staff members. We checked out just after 12noon and left our belongings for pickup after lunch. We returned around 3pm. There was a sign indicating ‘back soon’ at the reception. After several minutes the attendant (won’t name him here) returns and we indicate that we left some items in the refrigerator. He calls someone to check. After waiting some 15 minutes we were getting anxious and wanted to enquire again, however, he was already on the phone for over 15 minutes and only stopped when I interrupted him. He quickly answers, “didn’t find anything”; with my wife also present, we knew he didn’t pickup any other calls because he was on the line with someone else the full time, this flustered my wife as we had waited close to 30 minutes already. It was such an irresponsible response as we were 100 percent sure we had left the items in the fridge. To make a long story short, his whole story fell apart, mentioning another guest had already checked into the room, even when check-in time was 3pm
Anmeldt 20 april 2017
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We regret any inconvenience you may have experienced during your stay with us. For perishable items, we do not have any facility to keep for our check-out guest. We are sorry and sincerely apologize for the bad experience your had.
Besvaret 26 april 2017
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6,8
Dion fra Australien
Familie med små børn
Studio executive
Boede 6 nætter i april 2017
Awesome location”
Location was perfect. Room was bigger than expected which was nice. Shower worked well as did the A/C. Had a fridge and Microwave in the room which was handy as we were travelling with a 1 year old. Staff were all very friendly and helpful. Downside was the room had a funny musty smell for the first day or two. There was no kitchen bin and The cleaners didn't take our rubbish. There was also an opened sugar packet in our room that mist have counted as one of the 4 free ones per day. This packet stayed the entire time without being replaced. Subjectively, Bed was too firm for my liking but others may love it. By the 3rd night I was used to the bed and got a good rest. In all, it was a good stay
Anmeldt 19 april 2017
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We regret any inconvenience you may have experienced during your stay with us. Your comments regarding our services are very important to us. We have noted your observations and apologize for our negligence. Once again, we are sorry if we had failed to meet your expectations during your recent stay with us. I hope that we will have another opportunity to improve your stay experience in the near future. Thank you.
Besvaret 26 april 2017
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7,6
Ching fra Malaysia
Rejsende alene
Studio
Boede 1 nat i marts 2017
Rigtig godt”
Good location. everything is within walking distance
Anmeldt 05 april 2017
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.
Besvaret 11 april 2017
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Citadines Ashley Hong Kong
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8,0
Joni fra Indonesien
Familie med små børn
Studio
Boede 2 nætter i oktober 2016
Great Location ”
Nice location and good for family traveler.
Anmeldt 03 april 2017
Dear Guest, thank you for sharing your kind feedback. We were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
Besvaret 11 april 2017
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