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Fantastisk8,1
Baseret på 672 anmeldelser
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Citadines Mercer Hong Kong
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8,5 Rigtig god placering
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8,5Beliggenhed
  • 100 m til offentlig transport

  • gratis Wi-Fi på alle værelser

  • aircondition

  • separat stue

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Værelsesvalg
Studio executive (Studio Executive)
...
  • Udsigt: By
  • 23 m²
  • 1 king-size seng
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Premier studio (Studio Premier)
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  • Udsigt: By
  • 31 m²
  • 2 enkeltsenge eller 1 dobbe...
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Executive med 1 soveværelse (1 Bedroom Executive)
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  • 38 m²
  • 2 enkeltsenge eller 1 dobbe...
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Afstande og vigtige steder

Nærliggende lufthavne
  • 23 km
  • Hong Kong Internationale Lufthavn (HKG)
  • 53 km
  • Shenzhen Internationale Lufthavn (SZX)
Offentlig transport
  • 100 m
  • Sheung Wan MTR Station
  • 600 m
  • Hong Kong MTR Station
Hospitaler og klinikker
  • 700 m
  • Hong Kong Centralhospital
Apoteker
  • 300 m
  • CRCare
Dagligvarebutikker
  • 100 m
  • 7 Eleven
Pengeautomater
  • 40 m
  • ATM

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Verificerede kundeanmeldelser

Agoda Anmeldelser (672)
Booking.com Anmeldelser (679)

5,4

Sortér efter rejsetype
  • Hotellets stand/rengøring 8,5
  • Faciliteter 7,6
  • Beliggenhed 8,5
  • Værelseskomfort og kvalitet 8,3
  • Service 8,4
  • Værdi for pengene 7,7
  • Hotellets stand/rengøring 8,5
  • Faciliteter 7,4
  • Beliggenhed 8,5
  • Værelseskomfort og kvalitet 8,1
  • Service 8,4
  • Værdi for pengene 7,7
  • Hotellets stand/rengøring 8,7
  • Faciliteter 7,7
  • Beliggenhed 8,6
  • Værelseskomfort og kvalitet 8,6
  • Service 8,6
  • Værdi for pengene 7,9
  • Hotellets stand/rengøring 8,4
  • Faciliteter 7,4
  • Beliggenhed 8,3
  • Værelseskomfort og kvalitet 8,2
  • Service 8,3
  • Værdi for pengene 7,4
  • Hotellets stand/rengøring 8,4
  • Faciliteter 8,0
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,4
  • Service 8,5
  • Værdi for pengene 7,7
  • Hotellets stand/rengøring 7,7
  • Faciliteter 7,8
  • Beliggenhed 8,9
  • Værelseskomfort og kvalitet 8,3
  • Service 8,1
  • Værdi for pengene 7,6
  • Hotellets stand/rengøring 9,0
  • Faciliteter 6,8
  • Beliggenhed 8,5
  • Værelseskomfort og kvalitet 8,5
  • Service 8,5
  • Værdi for pengene 7,9
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Værelsestype
  • Executive med 1 soveværelse
  • Studio executive
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8,0
Peter fra Storbritannien
Rejsende alene
Executive med 1 soveværelse
Boede 4 nætter i august 2017
Great stay”
First time staying here and loved the room albeit it was a little style over practicality. Staff were pleasant and helpful when I needed anything. Biggest disappointment was the pool was closed. That had been the main reason for choosing this place.
Anmeldt 22 august 2017
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9,6
Andrew fra Australien
Par
Studio executive
Boede 3 nætter i juli 2017
Excellent Hotel, great location”
Have just had 4 days 3 nights in Hong Kong and this is one of the best value Hotels I have had the pleasure of staying at in 30 years of living in and visiting Hong Kong. The rooms are well appointed, the bed comfortable and a great bathroom. The rooms size is more than adequate. Turn left out of the Hotel entrance and walk 2 blocks to the Shung Wan MTR station as well as a 7/11. Also some great food options just outside the Hotel. One particular front desk person, a jovial guy whose name escapes me, was fantastic and made our staff a pleasure. Would definitely recommend this Hotel and stay here again next time in Hong Kong.
Anmeldt 25 juli 2017
Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon.
Besvaret 09 august 2017
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Citadines Mercer Hong Kong
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9,6
Jing fra Singapore
Gruppe
Studio executive
Boede 2 nætter i juni 2017
great location”
The see through concept of the toilet was the downside. The binds didn't help much at all.
Anmeldt 13 juli 2017
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your comments about our hotel. We hope to welcome you again.
Besvaret 27 juli 2017
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Citadines Mercer Hong Kong
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8,0
Yonius fra USA
Par
Studio executive
Boede 3 nætter i juli 2017
Not bad ”
Location was really great. The service was also nice. The only drawback we had was the water pressure was super low one day and we had to shower in another room 😕
Anmeldt 10 juli 2017
Dear Yonius, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your valuable feedback and comments about our hotel. I would like to apologize for the water pressure issue on 3 Jul morning. It was an isolated incident and we had it rectified the same day already. Please be assured that we are always seeking to satisfy the expectations of our guests. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. Louis Tam Residence Manager
Besvaret 11 juli 2017
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Citadines Mercer Hong Kong
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9,2
DAVID fra Jersey
Forretningsrejsende
Studio executive
Boede 6 nætter i juni 2017
Fremragende”
This is my 3rd visit to the Mercer in 12 months. The staff are so friendly and helpful. Mark on reception always goes that extra mile and is always a joy to be around. David
Anmeldt 27 juni 2017
Dear David, Thank you very much for your compliment. Your heartfelt words and special mention of Mark will be shared with the whole team. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again. Louis Tam Residence Manager
Besvaret 03 juli 2017
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Citadines Mercer Hong Kong
Synes du denne anmeldelse er hjælpsom? |
5,6
RENY fra Singapore
Rejsende alene
Studio executive
Boede 1 nat i januar 2016
Overpriced”
I feel that it is overpriced. Overall was just ok, nothing excellent.
Anmeldt 11 juni 2017
Thank you for sharing your feedback about your stay experience with us. While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Your feedback regarding the pricing was noted. Please rest assured that we are always seeking to satisfy the expectations of our guests. For this reason, I hope that we will have another opportunity to improve your staying experience in future.
Besvaret 12 juni 2017
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Citadines Mercer Hong Kong
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8,4
FREDERIC fra Frankrig
Forretningsrejsende
Studio executive
Boede 1 nat i maj 2017
Good location”
I use to stay in the hotel every times i am coming to HK. Location is great walking distance to central area. Rooms are spacious and modern with complementary mini bar which is great Nice gym Buffet breakfast not very appealing with a lack of choice, only positive is the fresh juice. Breakfast staff is also quite nice.
Anmeldt 08 juni 2017
Dear Frederic, Thank you for sharing your feedback about your stay experience with us. While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Your feedback regarding the quality of breakfast items was highlighted to the breakfast operator. Please rest assured that we are always seeking to satisfy the expectations of our guests. For this reason, I hope that we will have another opportunity to improve your staying experience in future. Louis Tam Residence Manager Citadines Mercer Hong Kong
Besvaret 08 juni 2017
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Citadines Mercer Hong Kong
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8,8
Rodolfo fra Filippinerne
Par
Studio executive
Boede 4 nætter i maj 2017
Fantastisk”
The staff were very friendly. We loved the mobile wifi hotspot. Location is ideal especially if you visit the quaint shops in the Sheung wan area. Very accessible via MRT. Breakfast could have been better.
Anmeldt 03 juni 2017
Dear Rodolfo, Thank you for sharing your feedback about your stay experience with us. While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Your feedback regarding the quality of breakfast items was highlighted to the breakfast operator. Please rest assured that we are always seeking to satisfy the expectations of our guests. For this reason, I hope that we will have another opportunity to improve your staying experience in future. Louis TAM Residence Manager Citadines Mercer Hong Kong
Besvaret 08 juni 2017
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Citadines Mercer Hong Kong
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6,4
FREDERIC fra Frankrig
Familie med små børn
Executive med 1 soveværelse
Boede 2 nætter i maj 2017
Good location, quality of services decreased ”
I m a returning customer to this hotel and noticed that the quality of it decreased. Lots of dust on lamps in my room, bath towel had stains and holes in it. Stains on the floor, moist on the ceiling. Breakfast quality has decreased. Had nice viennoiseries before, now only bread. Staff is helpful but slow, i told them about my concern for the room and they only get back to me after 2 nights, the day i checked out.
Anmeldt 30 maj 2017
Thank you for sharing your feedback about your stay experience with us. While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Your feedback regarding the quality of cleanliness and services standard were highlighted to the whole team. We will reinforce the training with the teams accordingly. Please rest assured that we are always seeking to satisfy the expectations of our guests. For this reason, I hope that we will have another opportunity to improve your staying experience in future.
Besvaret 31 maj 2017
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Citadines Mercer Hong Kong
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6,8
Katrina fra Australien
Forretningsrejsende
Premier studio
Boede 2 nætter i maj 2017
Good business hotel - central location”
Rooms look smaller in real life but caters to short-term business trip needs.
Anmeldt 18 maj 2017
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your comments about our hotel. We hope to welcome you again.
Besvaret 19 maj 2017
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Citadines Mercer Hong Kong
Synes du denne anmeldelse er hjælpsom? |


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