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Club Bentota Hotel
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8,5 Rigtig god placering
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8,5Beliggenhed
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Baseret på 148 anmeldelserSe hvad gæsterne har sagt
7,0
  • Lufthavnstransport

  • 900 m fra stranden

  • aircondition

  • altan/terrasse

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Værelsesvalg
Deluxe Værelse (Deluxe Room)
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  • Udsigt: Have
  • 24 m²/258 ft²
  • 2 enkeltsenge eller 1 dobbe...
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Suite
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  • Udsigt: Have
  • 62.43 m²/672 ft²
  • 1 dobbeltseng
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Standard Værelse (Standard Room)
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  • 22 m²/237 ft²
  • 2 enkeltsenge eller 1 dobbe...
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Standard-enkeltværelse (Single Standard)
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  • 22 m²/237 ft²
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Dobbelt Standard (Double Standard)
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  • 22 m²/237 ft²
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Verificerede kundeanmeldelser

Agoda Anmeldelser (148)Booking.com Anmeldelser (183)
Sortér efter rejsetype
Hotellets stand/rengøring6,9
Faciliteter6,7
Beliggenhed8,5
Værelseskomfort og kvalitet6,9
Service6,2
Værdi for pengene6,5
Mad og drikke7,1
Leveret af verificerede gæster fra Agoda
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Viser 142 verificerede anmeldelser
12345
3,2
Amita fra Sverige
Familie med små børn
Deluxe Værelse
Boede 2 nætter i december 2016
Dreadful room, staff and overall experience
Felt like stepping into a cave, humid to the point that bed sheets are damp. Bathroom was minuscule, towels worn and broken. Breakfast was good but in abundance, the food waste is sickening. Same at the new years gala dinner. Beach is beautiful, however the location,the tip of a peninsula makes your stuck out there if you're not up for a 2-3 km long walk (one way) or a boat ride into town. The hotel didn't getting the payment from Agoda and demanded that I'll pay directly to the hotel, which I repeatedly refused. They then demanded that I would sort it with Agodas customer service that has an extremely bad track record. I spent a good day trying to help the hotel although It was an issue between hotel and agoda. The staff's approach in the matters was demanding and hostile. Also my 4 year old was cornered on the toilet by a staff lady who wanted to take his picture. He repeatedly and firmly said no, so did I, and she went on taking his picture as he was crying.
Anmeldt 22 september 2017
Synes du denne anmeldelse er hjælpsom?|
9,2
Dakshina fra Sri Lanka
Gruppe
Deluxe Værelse
Boede 2 nætter i oktober 2016
Great Hotel
Great Place for a relaxing holiday
Anmeldt 28 juli 2017
Synes du denne anmeldelse er hjælpsom?|
8,4
YUSUFF fra Storbritannien
Par
Standard Værelse
Boede 1 nat i september 2016
nice island
very good location and good facilities ,
Anmeldt 28 maj 2017
Synes du denne anmeldelse er hjælpsom?|
5,2
Peter fra Storbritannien
Par
Suite
Boede 4 nætter i december 2016
Outdated facilities offering all inclusive package holidays
Hotel built in 1983 and we were told it was to be re-built in 2017. We were not on all inclusive package so evening option was terrace restaurant or pay 3000 rupees per person for the Buffet.
Anmeldt 07 december 2016
Synes du denne anmeldelse er hjælpsom?|
7,2
Chakshika fra Sri Lanka
Par
Standard Værelse
Boede 1 nat i oktober 2016
Good Location and Hotel -All Negatives about Staff Related Matters
This is a nice hotel located in a nice location. Spacious, calm and quiet. Nice and clean beach. All negative facts I experienced are about Human Resource matters which they can improve if the management really want. 1. I specifically requested double bed room in my reservation. But when I entered in to the room, it was a twin bed room. Once I called the reception they asked me to come back to reception walking long way back. They gave me a double bed room. But it has taken about 1 hour to settle in the room since my arrival. 2. Door locks of the rooms are quiet abnormal. Those falling in to a position called 'doubled lock' which you can't open the door with provided key. There were no instructions displayed regarding the door locking procedure. So how we know to avoid getting double locked? A special key kept at the hotel office is required to open the door in this case. When I encountered to this matter they too about 1 hour to open the door after 3 reminder calls. Ruined my whole evening. 3. Food spread was good. But some essential items which commonly available in International Buffets were missing. There was a melon juice for breakfast with odor smell. Both me and wife got diarrhea after having dinner and breakfast. (Don't know because of which food item/s) 4. No hotel stewards come and serve atleast a glass of drinking water unless requested few times. Finished dishes are not removed from the table unless requested. I doubt whether those staff has undergone atleast a basic hotel training course. I noted the restaurant was houseful at the dinner and some guests are fighting with stewards due to non-availability of seats. 5. One of the basic Free Toiletry kit item small toothpaste tube was not there. Hence I called room service and requested. They informed me that Toothpaste are not provided and come down to their boutique and purchase. For the first time I heard this kind of a response from a star grade hotel. All above facts I detailed above are hum
Anmeldt 01 november 2016
2 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
8,4
Ishara fra Sri Lanka
Familie med små børn
Standard Værelse
Boede 1 nat i oktober 2016
Superb weekend
we visited the hotel for the 2nd time with our 2 kids. the location is absolutely great. Food is good.
Anmeldt 31 oktober 2016
Synes du denne anmeldelse er hjælpsom?|
6,0
Shanil fra Sri Lanka
Familie med små børn
Standard Værelse
Boede 2 nætter i oktober 2016
Great location...
The location is great and so is the food.. Simply fantastic on those two aspects... But the standard room that we stayed in was really old and despite staying with two little kids they did not change the room...
Anmeldt 31 oktober 2016
Synes du denne anmeldelse er hjælpsom?|
6,8
assaf fra Israel
Familie med små børn
Standard Værelse
Boede 3 nætter i oktober 2016
nice, good location , the food is ok
Petty about things that look for them out of the ordinary
Anmeldt 13 oktober 2016
Synes du denne anmeldelse er hjælpsom?|
6,4
SHARIF fra Egypten
Familie med små børn
Standard Værelse
Boede 2 nætter i september 2016
good
need improvement
Anmeldt 28 september 2016
Synes du denne anmeldelse er hjælpsom?|
9,6
Thiyagarajah fra Sri Lanka
Par
Standard Værelse
Boede 1 nat i september 2016
Nice
Good
Anmeldt 28 september 2016
Synes du denne anmeldelse er hjælpsom?|
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fre, jan 5, 2018 - lør, jan 6, 2018(1 nat)