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Dunhuang Hotel
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8,8 Rigtig god placering
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8,8Beliggenhed
  • gratis Wi-Fi på alle værelser

  • roomservice [24 timer]

  • natklub

  • lufthavnstransport

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Værelsesvalg
Deluxe med 2 enkeltsenge (Deluxe Twin)
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  • Udsigt: By
  • 28 m²/301 ft²
  • 2 semi dobbeltsenge
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Deluxe King
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  • 28 m²/301 ft²
  • 1 queen-size seng
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Classic Værelse med 2 enkeltsenge (Classic Twin Room)
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  • 26 m²/280 ft²
  • 2 enkeltsenge
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Budget Værelse med 2 enkeltsenge (Budget Twin Room)
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  • 24 m²/258 ft²
  • 2 enkeltsenge eller 2 enkel...
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Classic Værelse til 3 personer (Classic Triple Room)
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  • 25 m²/269 ft²
  • 1 enkeltseng og 1 dobbeltse...
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Standard med 2 enkeltsenge - Stærkt tilbud (Hot Deal Standard Twin)
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  • 24 m²/258 ft²
  • 2 enkeltsenge
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Budget Enkeltværelse (Budget Single Room)
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  • 24 m²/258 ft²
  • 1 enkeltseng eller 1 dobbel...
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Classic Dobbeltværelse (Classic Double Room)
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  • 26 m²/280 ft²
  • 1 enkeltseng eller 1 king-s...
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Classic Dobbeltværelse (Classic Double Room)
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  • 1 enkeltseng eller 1 king-s...
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Budget Enkeltværelse (Budget Single Room)
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  • 1 enkeltseng eller 1 dobbel...
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Bemærk venligst, at hotellet tilbyder afhentning i lufthavnen og på togstationen efter anmodning. Kontakt venligst hotellet i forvejen (mindst 1 dag før), hvis afhentning ønskes.
(Lufthavnsopsamling: Dunhuang Lufthavn; togstationsopsamling: Dunhuang togstation).

Verificerede kundeanmeldelser

Agoda Anmeldelser (25)Booking.com Anmeldelser (7)
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Hotellets stand/rengøring7,6
Faciliteter8,2
Beliggenhed8,8
Værelseskomfort og kvalitet7,5
Service8,0
Værdi for pengene8,2
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Viser 23 verificerede anmeldelser
123
2,4
Zhouyi fra Storbritannien
Familie med store børn
Budget Værelse med 2 enkeltsenge
Boede 2 nætter i august 2017
The worst experience ever
1. Ridiculous request that we must arrive before 6 pm, or else they would cancel the booking, despite the fact that there was no such clause on the booking page. The hotel phoned us on the day of arrival and upon learning that we might not be able to meet the 6 pm 'deadline', they blatantly asked us to transfer a significant amount of deposit to their wechat account. We refused to do so as arriving before 6 pm was not stated anywhere on the booking page, while they insisted that this was the hotel policy. 2. Told us the booking was cancelled when we arrived at the hotel. At around 6 pm, I received a text message from the hotel saying that if I do not reply in 5 min, they would cancel the booking. I phoned the number immediately yet it was busy and I texted the number that we are already outside the hotel. Despite replying within 5 min and walking into the hotel immediately thereafter, the hotel informed us that the booking was already cancelled without notifying us. I showed them the text and my reply, yet they were unrepentant and insisted that it was our fault. 3. Tried to re-accommodate us to other hotel for one night without even knowing or taking into consideration that we booked for a two-night stay. Did the hotel expect us to move from one place to another after staying for one night? 4. Dirty, noisy rooms. After long and frustrating negotiation, the hotel reversed their previous claim that there were no more rooms and shovelled us into two rooms at the worst location and with the worst condition possible. They were on the ground floor right next to the lift and we were constantly disrupted by noise late at night. The carpet in the rooms was extremely dirty, stewed with hair and fingernails. The rooms resembled nothing like the pictures shown on Agoda for this type of rooms. 5. Rude staff. Despite causing us so much trouble, the staff did not for once apologise and behaved like they had every right to ask customers for deposit that was not once mentioned on t
Anmeldt 18 august 2017
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4,8
SUSANA fra Indonesien
Familie med store børn
Standard
Boede 3 nætter i juli 2017
the hotel confirmation was not accept at the hotel
I don't know how this happened! We arrived DUn Huang at July,05. Showing the Front desk the Hotel confirmation from Agoda, but they insisted no any Booking Number and Payment as well.. and insisted us to pay AT CASH at the moment., or no any room for us. Now after we back ,we checked to our bank, there are double payment, Agoda has claimed the amount to our Bank, UOB Bank, on July,07 while we paid at the hotel on July.05 I do not know what the game they done. ? but this is very riduculous action, when we arrive at hotel on July,05 no payment from Agoda to hotel but when we left hotel, on July 07, the payment was charged to us. while I am sure that Agoda can managing everything and refund the money to us. this is very urgent - since people believe that Agoda is reliable company at the moment
Anmeldt 11 juli 2017
Dear family!The dunhuang hotel is an established hotel with excellent geographical location.We apologize for the error of the waiter's operation, we will negotiate with the website and will refund you as soon as possible.Recently, the fifth floor of the hotel has added a laundromat, and you are welcome to have more experience with your friends!Looking forward to your next visit with your friends!Wish you every day happy, work smoothly!
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Dunhuang Hotel
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10,0
tsen fra Malaysia
Gruppe
Deluxe King
Boede 2 nætter i marts 2017
best location
the staff is very ...good. we arrived very early 6;30am they allow us to check-in. and arrange us on tour.good breadfast .good and clean room .wifi good . must stay here for my next visit. thamkyou dunhuang hotel
Anmeldt 04 april 2017
Dear family!Thank you for choosing the dunhuang hotel. The dunhuang hotel is an established hotel with excellent geographical location.Recently, the fifth floor of the hotel has added a laundromat, and you are welcome to have more experience with your friends!Looking forward to seeing you and your friends again!Wish you every day happy, work smoothly!
Besvaret 26 juli 2017
Dunhuang Hotel
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9,6
KIM fra Malaysia
Par
Standard med 2 enkeltsenge - Stærkt tilbud
Boede 2 nætter i december 2016
very good hotel
highly recommended. very helpful and friendly staffs. good location. we are lucky to get free room upgrade during non peak season. the not so clean carpet in room make me reduce the points, otherwise it's excellent!
Anmeldt 19 december 2016
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价。真的非常抱歉给您带来了不好的入住体验,您所提出的地毯清洁的问题,我们一定会注意,严格要求我们的房间清洁保养员。恳请您的原谅。祝:您和好友及家人身体健康、一切顺利!
Besvaret 28 marts 2017
Dunhuang Hotel
Synes du denne anmeldelse er hjælpsom?|
8,0
Kam fra Singapore
Rejsende alene
Standard med 2 enkeltsenge - Stærkt tilbud
Boede 1 nat i juni 2016
Decent hotel in a developing city
This hotel is reasonably near to the night market. For such a developing city, I am quite impressed by the condition of the hotel - quite clean although somewhat small, by the chinese hotels' standard. My only complaint is that the toilet door is a heavy sliding door, which can be difficult to close and cannot be locked.
Anmeldt 26 juni 2016
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价。真的非常抱歉给您带来了不好的入住体验,您所提出的卫生间门的问题我们已经及时和老板反应了。我们也会及时进行维护处理,恳请您的原谅。祝:您和好友及家人身体健康、一切顺利!
Besvaret 28 marts 2017
Dunhuang Hotel
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10,0
Bebe fra Malaysia
Gruppe
Standard med 2 enkeltsenge - Stærkt tilbud
Boede 2 nætter i april 2016
very good
staff are friendly, check in process is fast, welcome drink, hot towel, location is perfect. definitely will stay here again if going to dunghuang. one thing really impress and touch me is when i was alone at the lobby and it was a bit cold, so i out on my jacket and one of the staff saw me, immediately she gave me a glass of hot tea, immediately i feel "warm".. :-) thank you
Anmeldt 11 maj 2016
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价。这都是我们应该做的,希望还能有机会再次为您服务。您也可以将我们的酒店推荐给您的朋友,作为他们来敦煌旅游的不二之选。期待您和朋友的再次光临!祝:您和好友及家人身体健康、一切顺利!
Besvaret 28 marts 2017
Dunhuang Hotel
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9,6
Chokchai fra Thailand
Par
Stærkt tilbud King Size-seng
Boede 1 nat i april 2016
walk 10 min. to shopping street and Mokuo cave bus stand
nice staff and good service
Anmeldt 18 april 2016
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价。祝:您和好友及家人身体健康、万事如意!
Besvaret 28 marts 2017
Dunhuang Hotel
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8,0
Andrew fra Storbritannien
Par
Boede 1 nat i juni 2014
enjoyable
STAFF STAFF STAFF
Good, arrived at 9:00 am off the overnight train from Lanzhou. On arrival we were greeted with a hot towel and nice glass of tea. Room was nice, had evetything we needed. Dunhuang was enjoyable, but like most places around China, if you want to walk up the side of a hill, you need to buy a ticket.. I guess nothing is for free.
Anmeldt 12 juni 2014
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价。祝:您和好友及家人身体健康、万事如意!
Besvaret 28 marts 2017
Dunhuang Hotel
Synes du denne anmeldelse er hjælpsom?|
6,7
SHINGO fra Japan
Rejsende alene
Boede 2 nætter i juni 2013
Very convinient location
Bus for mogaoku stops in front of hotel. The hotel is located to teh center of city. Price is reasonable.
When I did early check out, it took half an hour to get back the delposit, even though there are only a few customer at reception. The staff jie dai is too bad.
Anmeldt 07 juni 2013
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价,给您带来了不好的入住体验,我深表遗憾。再次我代表酒店全体员工向您致歉,恳请您的原谅。祝:您和好友及家人身体健康、万事如意!
Besvaret 28 marts 2017
Dunhuang Hotel
Synes du denne anmeldelse er hjælpsom?|
8,3
THIERRY fra Frankrig
Rejsende alene
Boede 1 nat i april 2014
hotel agrable personnel adorable
emplacement le personnel le service
Excellent accueil avec du thé et un chameau en pluche en cadeau. Personnel adorable et très disponible pour donner des renseignements. Chambre confortable et bon sanitaire. A recommander
Anmeldt 21 april 2014
尊敬的贵宾!真的很抱歉这么长时间才回复您的点评。非常感谢您耐心又细致的评价,希望您和朋友下次还能来敦煌,我们将全心全意为您和家人服务。祝您和好友及家人身体健康、万事如意!
Besvaret 28 marts 2017
Dunhuang Hotel
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Dunhuang Hotel
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