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Gran Melia Puerto Rico Golf Resort
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  • Nærliggende lufthavne
    • 18 km
    • Diego Jimenez Torres Lufthavn (FAJ)
    • 25 km
    • José Aponte de la Torre Lufthavn (FAJ)

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Verificerede kundeanmeldelser

Agoda Anmeldelser (43) Anmeldelser (292)


Sortér efter rejsetype
  • Hotellets stand/rengøring 7,9
  • Faciliteter 6,0
  • Beliggenhed 7,5
  • Værelseskomfort og kvalitet 8,0
  • Service 7,9
  • Værdi for pengene 7,4
  • Mad og drikke 6,9
  • Hotellets stand/rengøring 8,5
  • Faciliteter 4,0
  • Beliggenhed 7,6
  • Værelseskomfort og kvalitet 8,9
  • Service 8,3
  • Værdi for pengene 7,5
  • Mad og drikke 7,2
  • Hotellets stand/rengøring 8,4
  • Faciliteter 8,0
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,9
  • Service 8,8
  • Værdi for pengene 8,2
  • Mad og drikke 8,2
  • Hotellets stand/rengøring 5,5
  • Beliggenhed 7,5
  • Værelseskomfort og kvalitet 5,5
  • Service 5,5
  • Værdi for pengene 4,5
  • Mad og drikke 4,5
  • Hotellets stand/rengøring 6,6
  • Beliggenhed 6,3
  • Værelseskomfort og kvalitet 6,0
  • Service 6,6
  • Værdi for pengene 7,4
  • Mad og drikke 5,4
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Tiffani fra USA
Red Level-juniorsuite
Boede 3 nætter i juli 2016
Horrible time at this hotel.”
The hotel is not well maintained. It was hot and there was no ice, the place is massive and you constantly have to wait on golf carts to get around, the spa is wayyyyy overpriced, the rooms look like they need renovating (whenever you can see open pipes and water damage in your room that's not good). We were told we had ocean front room and it was ocean view. The beach looks like 1 foot patch of sand with rocks and moss. Not a real beach at all. The breakfast was ok but nothing to write home about. The property tricks you into thinking it's so beautiful until you start to notice the small things that add up. By the way, we had red level which was supposed to mean we had a butler and didn't have to wait but we didn't see that butler again since check in. Even when they cleaned our room (around 5pm) they didn't leave any towels:( how unreal, the only thing positive is not waiting in a 2 hour line to check in because of red level. But then of course waiting in an hour line for breakfast no fun either.
Anmeldt 28 juli 2016
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farida fra USA
Familie med store børn
Junior-suite - Stærkt tilbud
Boede 9 nætter i februar 2014
Nothing! The worst hotel that I have stayed at.
I have traveled all over the world and this hotel was the worst hotel that I have ever stayed at. It was old and dirty but most important of all the service from the manager to the house keeping was awful. Please do not look at the star rating. It is definitely a 2 star hotel. We spend on this vacation and hated it.Everyone that we talked to had the same experience and did not like the hotel.
Anmeldt 15 marts 2014
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Tanya fra USA
Junior Suite ved stranden
Boede 4 nætter i december 2013
Very relaxing . Loved the ambiance of the hotel”
Great. Room was quiet and private. The hotel itself was beautiful. Loved the red level upgrade. The hot tub on balcony could've been a bit bigger. Also it started to make a really loud noise after about 10 min.
Anmeldt 23 december 2013
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Juan fra USA
Deluxe Junior Suite
Boede 1 nat i juni 2013
Worst customer services”
Room beach and lobby
Poor. Got food poisoning at Avenue Bar with Sushi. Supervisors and Security did not attempt to offer credit adjustment for full night. We could not enjoy hotel next day during morning because I spent hours at bathroom throwing food away from my system. Supervisors did not offer anything and with minor things in other hotels managers always take good care of customers like me that we are always traveling.
Anmeldt 22 juni 2013
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YAN fra Kina
Familie med små børn
Deluxe Junior Suite
Boede 1 nat i februar 2013
Very Bad service and unpleasant experience ”
When you checked in, they must put wrist band in order to show you are hotel guest. they need to charge for the my little boy, who is only 3 years old, for the extra person. Food in the resort is really bad as well. we waited for 1 hour to get in the restaurant and another 1 hour and half for the main course. And need to wait for 20min for breakfast as well.
Anmeldt 20 februar 2013
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Familie med store børn
Suite med 1 soveværelse
Boede 5 nætter i december 2012
Great curb appeal but a let down ”
Pool Side Service
Curb appeal was amazing however once in a room VERY disappointing. Arrived late due to east coast weather storms, no (free) transportation to and from airport provided by hotel, room assigned was not room requested and no rooms that were of equal or greater level were available, asked 3 times to be contacted by management - no contact made, arrived in room to find someone had alreay slept in the bed, at 2 am had to have housekeeping come to change sheets, no food available at this hour, red level not explained fully by staff, room was dirty ALWAYS - minimum done.
Anmeldt 07 januar 2013
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Carlo fra Italien
Deluxe Junior Suite
Boede 7 nætter i november 2012
pleasant hotel a little bi too isolated”
a magnificent swimming pool very well kept
we advise renting a car unless you want to stay within the resort all the time. it is very far away from anything and i heard taxis are expensive. we never ate in the facility, but with the car you can choose whatever you like with prices that are more than reasonable. i thing it is a great place also for children, but we didn't have any, so it is a feeling.
Anmeldt 15 december 2012
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Li fra Malaysia
Familie med små børn
Junior-suite - Stærkt tilbud
Boede 2 nætter i november 2012
A reasonable priced hotel ”
The rooms! Large sized and well layout. The pool is beautiful but needs a facelift soon. So much potential to be even better maintained.
We liked our room we stayed in. The service overall was good and professional. We were glad to have only stayed 2 nights as there were hardly any activities or entertainment offered to the guests! We were also disappointed about the lack of beach.
Anmeldt 25 november 2012
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Debra fra USA
Familie med små børn
Junior-suite med havudsigt
Boede 1 nat i november 2012
Beautiful hotel good location ”
Very quiet and somewhat secluded .
Resort was VERY spread out . For myself it was fine because I love to walk . From bungalow to main hotel is a 6 minute walk outside . The entire main building is open to the elements . the breakfast buffet was excellent and free with the "red level" room. The other restaurants were not good . The fitness room was well equipped and available 24 hours . The private pool was fantastic . They offered private covered " beds" , also included with the red level . The red level was AbsoLutly the way to go. Private check in and out , free happy hour including food .
Anmeldt 24 november 2012
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Roland fra Østrig
Junior-suite - Stærkt tilbud
Boede 7 nætter i februar 2012
this place has seen better days .....”
well, its OK, but not breathtaking
we stayed there to play golf. the golf-courses nearby are amazing. thats the place to play golf ! the hotel clearly has seen better days. i would not go there again. the food is horrible, i think they tried to poison us. always went outside for lunch and dinner.
Anmeldt 22 juli 2012
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