Grand Kempinski Hotel Shanghai i Shanghai til Bedste Pris-garanti | Agoda.com
Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai
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 Grand Kempinski Hotel Shanghai
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Fantastisk
Beliggenhed
8,7
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Fjernet fra Favoritter
2017

Grand Kempinski Hotel Shanghai

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Fantastisk
Baseret på 531 anmeldelserSe hvad gæsterne har sagt
8,5
89% vil anbefale ejendommen til en ven
Værdi for pengene8,2
Afstand til centrum4 km
Placeringsvurdering8,7
Tætteste lufthavnShanghai Hongqiao Internationale Lufthavn (SHA)
Afstand til lufthavn16,8 km
Restaurant på stedetJa
  • 340 m til offentlig transport

  • Lufthavnstransport

  • valutaveksling

  • gratis Wi-Fi på alle værelser

Værelsesvalg
8,5
Fantastisk
Værelseskomfort og kvalitet
Gå ikke glip af noget!7 rejsende ser på denne ejendom lige nu | 31 rejsende har reserveret i dag.
Superior Værelse med byudsigt (Superior City View)
Superior Værelse med byudsigt (Superior City View)
...
  • Udsigt: By
  • 52 m²/560 ft²
Indtast datoer for at se priser
Grand Executive Værelse med byudsigt (Grand Executive City View Room)
Grand Executive Værelse med byudsigt (Grand Executive City View Room)
...
  • Udsigt: By
  • 52 m²/560 ft²
Indtast datoer for at se priser
Superior med dobbeltseng eller 2 enkeltsenge (Superior Double or Twin)
Superior med dobbeltseng eller 2 enkeltsenge (Superior Double or Twin)
...
  • Udsigt: By
  • 40 m²/431 ft²
Indtast datoer for at se priser
Executive Suite
Executive Suite
...
  • Udsigt: By
  • 85 m²/915 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Pearl Suite
Pearl Suite
...
  • Udsigt: Flod
  • 102 m²/1098 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Executive Værelse med byudsigt (Executive City View)
Executive Værelse med byudsigt (Executive City View)
...
  • Udsigt: By
  • 43 m²/463 ft²
  • 1 king-size seng eller 2 do...
Indtast datoer for at se priser
Diplomatic- suite (Diplomatic Suite)
Diplomatic- suite (Diplomatic Suite)
...
  • Udsigt: Flod
  • 104 m²/1119 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Executive med Bund udsigt (Executive Bund View)
Executive med Bund udsigt (Executive Bund View)
...
  • Udsigt: Flod
  • 45 m²/484 ft²
  • 1 king-size seng eller 2 do...
Indtast datoer for at se priser
Deluxe med udsigt til Bund (Deluxe Bund View)
Deluxe med udsigt til Bund (Deluxe Bund View)
...
  • Udsigt: Flod
  • 56 m²/603 ft²
  • 1 king-size seng eller 2 se...
Indtast datoer for at se priser
Deluxe med dobbelt eller 2 enkeltsenge (Double Or Twin Deluxe)
Deluxe med dobbelt eller 2 enkeltsenge (Double Or Twin Deluxe)
...
  • 43 m²/463 ft²
  • badekar
Indtast datoer for at se priser
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Afstande og vigtige steder

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Verificerede kundeanmeldelser

Agoda Anmeldelser (531)Booking.com Anmeldelser (1151)
Hotellets stand/rengøring9,0
Faciliteter8,6
Beliggenhed8,7
Værelseskomfort og kvalitet8,5
Service8,4
Værdi for pengene8,2
Leveret af verificerede gæster fra Agoda
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Værelsestype
Superior Værelse med byudsigt
Deluxe med udsigt til Bund
Executive Værelse med byudsigt
Executive med Bund udsigt
mere
Viser 337 verificerede gæsteanmeldelser
12345
8,8
Fantastisk
Zaini fra Malaysia
Par
Superior City View Twin (sole use)
Boede 2 nætter i juli 2018
Account Got Hacked”
Somebody hacked into my account and use my particulars to book this room. be careful guys. Agoda is not safe!
Anmeldt 27 juli 2018
Dear Guest, thank you for taking time to share your sincere feedback with us. We feel very sorry to hear you met this problems, please contact with Agoda immediately. Hope everything will be fine!
Besvaret 30 juli 2018
Grand Kempinski Hotel Shanghai
10,0
Fremragende
VINCENT fra USA
Rejsende alene
Deluxe med udsigt til Bund
Boede 4 nætter i april 2018
Excellent Atmosphere & Location”
Very much enjoyed my 4 days stay. Room is clean and wonderful view of the river. World-class breakfast with several stations containing wide selection. The staffs were very courteous and took care of my requests almost immediately. Location near Subway Line 2 and the River Ferry Station. Multiple shops and restaurants are at walking distance too.
Anmeldt 04 maj 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.
Besvaret 24 juli 2018
Grand Kempinski Hotel Shanghai
8,0
Fantastisk
SUGENG fra Indonesien
Forretningsrejsende
Deluxe med udsigt til Bund
Boede 5 nætter i april 2018
Rigtig godt”
My Luggage wasn’t send to my room altough reception staff said on the way, have to find out at concierge, had to find it myself to concierge
Anmeldt 16 april 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai!We sincerely apologize for the unpleasant experience you had. We will continue to enhance and improve our services. Your feedback is valuable for our improvement. We look forward to welcoming you back to Grand Kempinski Hotel Shanghai and witness our perfect!
Besvaret 24 april 2018
Grand Kempinski Hotel Shanghai
7,6
Rigtig godt
Leslie fra Singapore
Par
Deluxe med udsigt til Bund
Boede 1 nat i februar 2018
Nice hotel but bad stay”
Nothing wrong with the facilities, just some operational issues. Firstly, we went to the pool upstairs and were told we need a swimming cap. Obviously we didn't bring ours so we were told to buy one for 60rmb. What a rip off! It should be cheaper, or at least offer some for loan. After paying 1500rmb for our room, being asked to pay extra is such a disappointment. Secondly we heard the breakfast was fantastic which is why we booked and bought the breakfast package. But we never got to find out. The queue was not so long, but the staff told us to go upstairs to their "other" restaurant as there is no queue she said. I asked her is it the same as downstairs, and she said yes. Total rubbish. The hotel basically coverted one of their ballroom into some second rate make shift restaurant. We had to share a table with 7 other Chinese people. Was so crowded and uncomfortable. Furthermore the food was NOT the same as downstairs. They just got some trays, and filled it with some of the food from downstairs and brought it up. I felt like a college student at a back packers. I was furious and eventually approached one of their managers. She just said she will relay the my complaint to her manager. I did not believe her, so I wrote a letter. After writing the letter I called the F&B manager and told him my issue. He gave me a small gift (cakes, chocolates) as an apology. I wrote him an email afew days later requesting a buffet voucher which I received. So in summary, they oversold their breakfast add on, staff didn't provide correct information, and I had to call/write to get compensated.
Anmeldt 03 marts 2018
Dear Guest, I am very sorry to read that your experience did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully we still have the opportunity to offer you better services in your future stay with us.
Besvaret 06 marts 2018
Grand Kempinski Hotel Shanghai
10,0
Fremragende
Evelin fra Kina
Gruppe
Deluxe med udsigt til Bund
Boede 2 nætter i februar 2018
Excellent stay”
All the staff at the Executive Lounge, including Leo Li, were amazing. Everyone did their best to make our stay very warm and comfortable. We would most certainly recommend the hotel to our friends. The views were uplifting and the food in the lounge was delicious.
Anmeldt 19 februar 2018
Dear Guest, thank you for taking time to share your recent experience at Grand Kempinski Hotel Shanghai. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Besvaret 22 februar 2018
Grand Kempinski Hotel Shanghai
8,0
Fantastisk
Nawaphan fra Thailand
Par
Deluxe med udsigt til Bund
Boede 2 nætter i august 2017
Prime Location near Business Center and Oriental Pearl Tower”
Prime Location near Business Center and Oriental Pearl Tower
Anmeldt 07 januar 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Besvaret 09 januar 2018
Grand Kempinski Hotel Shanghai
6,0
Brett fra Singapore
Par
Deluxe med udsigt til Bund
Boede 2 nætter i december 2017
10mins walk to train station.”
Pales in comparison to Siam Kempinski. Gym was decent although we expected more.
Anmeldt 03 januar 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Besvaret 09 januar 2018
Grand Kempinski Hotel Shanghai
6,4
Godt
Aloysius fra Singapore
Par
Superior Værelse med byudsigt
Boede 2 nætter i december 2017
Nothing exceptional”
I had high expectations for this hotel given the history, and class. I was not overwhelmed by the experience. It was a decent stay expected of a five star hotel but no wow factor. It is quite a distance from the nearest train station. Right next to DBS tower. I had hoped for better so the expectations fell short in terms of the value in return. The furnishing could be improved as it is getting slightly dated.
Anmeldt 27 december 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Besvaret 29 december 2017
Grand Kempinski Hotel Shanghai
9,6
Fremragende
Henson fra Filippinerne
Gruppe
Deluxe med udsigt til Bund
Boede 1 nat i december 2017
Execellent Hotel”
Stayed here for a night Dec. 2-3, 2017. We got here a bit early and the room wasn’t ready yet. We went back around 3pm and checked-in. We were surprised that we have been upgraded to executive room. Checked-in was fast. The room was great. Love the facilities of the hotel. The hotel is very near the oriental pearl tower and about 10-15mins walk. The few things that i think the hotel needs to improve are: 1. Hospitality of the staff. (When we checked-in around 11am, the male front desk staff does not smile at all and looks very serious. I had stayed for several 5 star hotels and i never experienced this before.) 2. For the room, maybe they can add bluetooth speaker. 3. Coffee amenities - i’m not sure if they have sweeteners like splenda or equal but in the room did not found any. Did not bother to ask anymore. Overall i would still recommend this hotel and had wonderful stay.
Anmeldt 04 december 2017
Dear guest Thank you for taking the time to share your comments.We are pleased you enjoyed the guestroom experience.I am so sorry to hear that you did not find sweeteners.I think if you not find it next time,please contact us to help you.And about your comment, we will feedback to hotel management and improve service quality.We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Besvaret 05 december 2017
Grand Kempinski Hotel Shanghai
10,0
Fremragende
Lee fra Kina
Familie med små børn
Deluxe med udsigt til Bund
Boede 2 nætter i oktober 2017
very good”
very good experience。
Anmeldt 12 oktober 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Besvaret 13 oktober 2017
Grand Kempinski Hotel Shanghai
8,8
Fantastisk
tan fra Indonesien
Familie med store børn
Superior Værelse med byudsigt
Boede 1 nat i september 2017
good hotelllllllll”
breakfast is ok location next to oriental tower
Anmeldt 04 oktober 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Besvaret 13 oktober 2017
Grand Kempinski Hotel Shanghai
8,8
Fantastisk
william fra Indonesien
Forretningsrejsende
Deluxe med udsigt til Bund
Boede 2 nætter i september 2017
Love the place”
The hotel is awesome, tou can walk 10-15 minutes to IFC mall. The whirpool is facing huangpu river , it is awesome at night. The only problem here is the water, as i like to shower in a cold water, their water is barely cold and sometimes only hot water. Other than that, love it!
Anmeldt 24 september 2017
7,6
Rigtig godt
Alice fra USA
Forretningsrejsende
Deluxe med udsigt til Bund
Boede 2 nætter i september 2017
Rigtig godt”
I was in a rush and needed something printed out before a meeting, and on my way out asked the concierge if he could help. "No request is too small" is their slogan. Yet, he was not willing to help at all and said I would have to go up to the 28th floor. I found this extremely disappointing. I had a conference here but I would not stay here again.
Anmeldt 22 september 2017
6,0
Adam fra Storbritannien
Forretningsrejsende
Deluxe med udsigt til Bund
Boede 2 nætter i september 2017
Big and busy - good location”
First impression of the room was that it was a little old fashioned with an old smell to the room but I had a fantastic view out across the river. Small things like the Minibar look very sad and they could do with updating that and filling up the minibar. Other disappointing aspect was that the room service menu only runs until 10pm. After that you can order from one of 3 sandwiches. If you want to be close to the financial district this is a great spot to stay at a reasonable rate.
Anmeldt 20 september 2017
Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Besvaret 21 september 2017
Grand Kempinski Hotel Shanghai
8,4
Fantastisk
SHIBUTANI fra Japan
Rejsende alene
Deluxe med udsigt til Bund
Boede 2 nætter i januar 2017
Fantastisk”
excellent
Anmeldt 17 juli 2017
7,6
Rigtig godt
andry fra Indonesien
Familie med store børn
Superior Værelse med byudsigt
Boede 1 nat i juni 2017
Good location,cleanliness room”
Room facilities and location very good but concierge staff no good.no help anything.no good service for staff
Anmeldt 30 juni 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Besvaret 04 juli 2017
Grand Kempinski Hotel Shanghai
4,8
YEWMENG fra Singapore
Forretningsrejsende
Deluxe med udsigt til Bund
Boede 1 nat i februar 2017
Out of the way.... ”
Nice hotel and value for money, out of the way from the airport, Clean hotel.
Anmeldt 20 maj 2017
Dear Guest, thank you for your wonderful review, great you enjoyed your stay and our hotel and our service met your satisfaction. Hope you enjoy your time in Shanghai.
Besvaret 04 juli 2017
Grand Kempinski Hotel Shanghai
9,6
Fremragende
Seungwoo fra Sydkorea
Par
Deluxe med udsigt til Bund
Boede 1 nat i december 2016
Great place for couple. ”
Awesome night view, Great breakfast buffet. Absolutely perfect. Recommend.
Anmeldt 18 maj 2017
Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.
Besvaret 04 juli 2017
Grand Kempinski Hotel Shanghai
10,0
Fremragende
ChingWen fra Taiwan
Forretningsrejsende
Deluxe med udsigt til Bund
Boede 3 nætter i april 2017
Perfect location! ”
Super nice room with fantastic view!!
Anmeldt 02 maj 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceed your expectation.
Besvaret 04 juli 2017
Grand Kempinski Hotel Shanghai
7,2
Rigtig godt
LOC fra USA
Forretningsrejsende
Superior Værelse med byudsigt
Boede 1 nat i april 2017
Not a place for business travelers ”
Pros: +friendly and helpful staff +location is in the center but take a little walking distance to the shops (10 mins) Cons: +horrible internet experience. The hotel gives 02 mbps free and charges for fast internet (05 mbps) 100 rmb/day. Which is terrible because 3g already running at 20 mbps average. I would suggest the hotel to upgrade their internet game. I wouldn't recommend this hotel for business travelers that need work done.
Anmeldt 30 april 2017
Dear Guest, I am very sorry to read that your experience of Front Office and Housekeeping service team did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis.
Besvaret 04 juli 2017
Grand Kempinski Hotel Shanghai
12345
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