Grand Mercure Danang
Grand Mercure Danang
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Superior King Værelse - Room plan Grand Mercure Danang
Superior King Værelse - Room plan
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7,7
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Baseret på 340 anmeldelserSe hvad gæsterne har sagt
8,2
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Værelsesvalg
8,5
Fantastisk
Værelseskomfort og kvalitet
Deluxe king-suite med sofa (Deluxe King Suite with Sofa)
Deluxe king-suite med sofa (Deluxe King Suite with Sofa)
...
  • Udsigt: Flod
  • 52 m²/560 ft²
  • 1 dobbeltseng og 1 sovesofa
Indtast datoer for at se priser
Deluxe med 1 kingsize-seng (Deluxe 1 King bed)
Deluxe med 1 kingsize-seng (Deluxe 1 King bed)
...
  • Udsigt: Flod
  • 26 m²/280 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Superior Værelse med 2 enkeltsenge (Superior Twin Room)
Superior Værelse med 2 enkeltsenge (Superior Twin Room)
...
  • Udsigt: Flod
  • 26 m²/280 ft²
  • 2 enkeltsenge
Indtast datoer for at se priser
Superior King Værelse (Superior King Room)
Superior King Værelse (Superior King Room)
...
  • Udsigt: Flod
  • 26 m²/280 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Standard-suite (Suite Standard)
Standard-suite (Suite Standard)
...
  • 62 m²/667 ft²
  • brusebad og badekar
Indtast datoer for at se priser
Deluxe med 2 enkeltsenge executive-etage (Deluxe 2 single beds Executive Floor)
Deluxe med 2 enkeltsenge executive-etage (Deluxe 2 single beds Executive Floor)
...
  • rygning tilladt
  • Bruser
  • 2 enkeltsenge
Indtast datoer for at se priser
Deluxe-værelse med 2 enkeltsenge, Executive Floor (Deluxe Room with 2 Single Beds - Executive Floor)
Deluxe-værelse med 2 enkeltsenge, Executive Floor (Deluxe Room with 2 Single Beds - Executive Floor)
...
  • 26 m²/280 ft²
  • Bruser
  • 2 enkeltsenge
Indtast datoer for at se priser
Superior dobbeltværelse eller 2 enkeltværelser (Double Or Twin Superior)
Superior dobbeltværelse eller 2 enkeltværelser (Double Or Twin Superior)
...
  • 26 m²/280 ft²
  • Bruser
Indtast datoer for at se priser
Deluxe med dobbelt eller 2 enkeltsenge (Double Or Twin Deluxe)
Deluxe med dobbelt eller 2 enkeltsenge (Double Or Twin Deluxe)
...
  • 52 m²/560 ft²
Indtast datoer for at se priser
Superior dobbeltværelse (Double Superior)
Superior dobbeltværelse (Double Superior)
...
  • 26 m²/280 ft²
Indtast datoer for at se priser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (340)Booking.com Anmeldelser (176)
Sortér efter rejsetype
Hotellets stand/rengøring8,9
Faciliteter8,1
Beliggenhed7,7
Værelseskomfort og kvalitet8,5
Service8,6
Værdi for pengene8,1
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Viser 277 verificerede anmeldelser
12345
2,0
ron fra USA
Familie med store børn
Deluxe king-suite med sofa
Boede 2 nætter i februar 2018
we had problems ”
Pros: NgAn from the privilege lounge gave us amazing service and made our stay pleasant and 5 starts like. Cons: The problem was with our room, they could not solve it, it took them an hour to solve it and then they downgraded us to room 2005 with not good view, why they didn’t give us equally good room or upgraded us for a better room as compensation for the time we lost and the inconvenience we had??!
Anmeldt 16 februar 2018
Dear ron, Thank you so much for taking to to sharing your experience regarding your stay at Grand Mercure Da Nang. We delight to hear that our service at 21th floor had met your expectation. Especially, Ms Ngan bring the best service to you and all our guest as well. Regarding the bad thing as you mentioned, please allow me to express my sincerest apologies. I just would like to make it clear that we didn't downgrade your room, in that case, we really tried to arrange your room and your parent's room (2010) was located the same floor, I hope that you can recognize what we did for you. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Grand regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager
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Grand Mercure Danang
2,4
ron fra USA
Familie med store børn
Deluxe med 1 kingsize-seng
Boede 2 nætter i februar 2018
Disappointment ”
We booked a room that included the executive lounge. Good things: Miss NgAn from the lounge at the 21 floor gave us friendly and professional / excellent service, her English and communication skills are great. The food at the lounge is great. Bad things: Upon arrival we were taken to the lounge at 21 floor for check in which was nice, then we were assigned a room at the 17 floor. When we enter the room it had a very strong mildew / smoke smell and the room was old /worn down, the view was a very nice bridge view. We called 0 and to let them know about the terrible smell, after an hour and 2 more calls they finally sent the bellmen with new keys, we were given a room at floor 20, the room at floor 20 didn’t have a smell however the view was city view / not nice view. We were disappointed because to resolve our issue they downgraded us :( Bad things: the location, it’s remote you must take a taxi everywhere, they don’t offer a shuttle to / from the airport, to the beach or downtown.
Anmeldt 14 februar 2018
Dear Ron, Thank you so much for taking to to sharing your experience regarding your stay at Grand Mercure Da Nang. We delight to hear that our service at 21th floor had met your expectation. Especially, Ms Ngan bring the best service to you and all our guest as well. Regarding the bad thing as you mentioned, please allow me to express my sincerest apologies. I just would like to make it clear that we didn't downgrade your room, in that case, we really tried to arrange your room and your parent's room (2010) was located the same floor, I hope that you can recognize what we did for you. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Grand regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager
Show more
Grand Mercure Danang
8,8
Michael fra Storbritannien
Forretningsrejsende
Superior King Værelse
Boede 2 nætter i februar 2018
The hotel is well appointed although a bit remote from the "action"”
The staff were excellent. Friendly smiling, attentive and efficient. There is nothing to complain about in respect of the hotel itsslf, but there's no doubt in my mind that the real stars were the staff who id everythong possile to make my stay as pleasant and comfortable as humanly possible.
Anmeldt 08 februar 2018
Dear Michael, Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Grand regards, Vo Hoang Phuong Tam (Ms.) Assistant Guest Experience Manager
Besvaret 27 februar 2018
Grand Mercure Danang
10,0
Lori fra USA
Par
Deluxe king-suite med sofa
Boede 1 nat i oktober 2017
Quick Trip with a lovely surprisse on the staff at the hotel”
The staff were friendly and very helpful. They went above and beyond to make our trip special.
Anmeldt 27 januar 2018
7,6
Jiann fra Malaysia
Familie med små børn
Deluxe king-suite med sofa
Boede 2 nætter i december 2017
Good services and well trained staff”
Hotel cleaners and staff are very courtesy. Standard room are small and when shower the blind is not enough to cover up especially travel with parent it is very embarrassing.
Anmeldt 11 december 2017
9,2
Justin fra Taiwan
Forretningsrejsende
Superior King Værelse
Boede 1 nat i oktober 2017
Good quality hotel”
Friendly staff
Anmeldt 22 oktober 2017
8,4
priporn fra Thailand
Gruppe
Superior King Værelse
Boede 3 nætter i oktober 2017
Clean, Good Service-Minded Staff”
We spent 3 nights at the hotel. The lobby smelled nice and our rooms were clean. The hotel staff, Mr. Viet, was very helpful in giving us details of the restuarant and transportation to Hoi-An and Bana Hills for our pre-wedding photos shoot. We were very happy to stay here and our first time in Vietnam was amazing!
Anmeldt 21 oktober 2017
9,6
Hyejoon fra Sydkorea
Familie med store børn
Deluxe king-suite med sofa
Boede 3 nætter i oktober 2017
perfect service”
very carefulness service and they got clean roon conditions. it was really good trip at Danang with this wonderful hotel. thanks for everything :)
Anmeldt 07 oktober 2017
7,6
Sherenden fra New Zealand
Par
Superior King Værelse
Boede 2 nætter i august 2017
Lovely facilities”
The property is very close to the airport and enjoys lovely views over the river however it is a little away from restaurants and bars although taxis are cheap. The staff were very kind and well meaning but did seem to struggle with some language difficulties. It is obviously a very popular facility with Japanese tourists
Anmeldt 31 august 2017
8,0
choi fra Sydkorea
Forretningsrejsende
Superior King Værelse
Boede 1 nat i august 2017
This hotel is new modern building”
There is nice
Anmeldt 25 august 2017
12345
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