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2015

Grand Park City Hall Hotel

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Rigtig godt7,7
Baseret på 3964 anmeldelser
Grand Park City Hall Hotel
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7,7 Rigtig god gæstebedømmelse
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"New rooms have a nice touch. The room controls need time to..."

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8,5Beliggenhed
  • 250 m til offentlig transport

  • gratis Wi-Fi på alle værelser

  • aircondition

  • daglig rengøring

Op til 30% rabat med Agodas medlemstilbud!

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Værelsesvalg
Club-værelse - New fløj (New Wing Club Room)
...
  • Udsigt: By
  • 30 m²/323 ft²
  • 1 dobbeltseng eller 2 enkel...
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New Deluxe Værelse (New Deluxe Room)
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  • Udsigt: By
  • 30 m²/323 ft²
  • 1 dobbeltseng eller 2 enkel...
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Superior med to enkeltsenge (Twin Superior)
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  • 28 m²/301 ft²
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Deluxe med 2 enkeltsenge (Twin Deluxe)
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  • 28 m²/301 ft²
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Deluxe-dobbeltværelse (Double Deluxe)
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    Indtast datoer for at se priser
    Double or Twin CLUB DELUXE - ROOM ONLY
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      Dobbelt 1 Eller 2 Senge Premier (Double Or Twin Premier)
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        Premium til 3 personer (Premium Triple)
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          Standard med 2 enkeltsenge (Standard Twin Beds)
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            Standard Enkelt (Standard Single)
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              Verificerede kundeanmeldelser

              Agoda Anmeldelser (3964)Booking.com Anmeldelser (1173)
              Sortér efter rejsetype
              Hotellets stand/rengøring7,7
              Faciliteter6,3
              Beliggenhed8,5
              Værelseskomfort og kvalitet7,8
              Service7,9
              Værdi for pengene7,3
              Leveret af verificerede gæster fra Agoda
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              mere
              Værelsestype
              New Deluxe Værelse
              Club-værelse - New fløj
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              Viser 3637 verificerede anmeldelser
              12345
              9,2
              Melvin fra Singapore
              Par
              New Deluxe Værelse
              Boede 1 nat i november 2017
              Fremragende
              Can't wait to see the new rooms after the renovation
              Anmeldt 06 november 2017
              Synes du denne anmeldelse er hjælpsom?|
              5,2
              Tayla fra Australien
              Par
              New Deluxe Værelse
              Boede 1 nat i oktober 2017
              we Were charged a ridiculous amount for a tiny roo
              We asked to see other rooms , spoke to other guests , scoured the website and cannot understand why we were charged $469 Aud when we couldn’t find even a Club deluxe room that was more than $260 . We let the hotel know how disappointed we were but feel we have been ripped off by Agoda . I don’t get how you can add so much more onto the room rate and will be putting it on trip adviser and never using you again. I am hoping you can refund me the amount that I should have been charged . It was a tiny room with single beds next to hammering and constant drilling and had an appalling view that looked like slums outside our window. The staff tried their hardest to make us happy but they also could not find a room in the entire hotel charging what you charged me . You clearly made some kind of error !!!!
              Anmeldt 01 november 2017
              1 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
              9,6
              Peter fra Belgien
              Forretningsrejsende
              New Deluxe Værelse
              Boede 3 nætter i oktober 2017
              Great new rooms
              Was upgraded into a really nice modern room. There is still works going on but since I was out from 8 AM until 6 PM, this didn't bother me
              Anmeldt 30 oktober 2017
              Dear Peter Thank you for your review on Agoda. We are glad to know that our “transformation” didn’t affect your experience staying with us. Phase 1 of our transformation is now completed. We are currently offering 186 brand new guest rooms, designed by globally renowned designers Hirsch Bedner Associates. Our guest’s arrival experience has been enhanced by a relocated entrance on Coleman Street, as well as a new first floor arrival lobby, new high speed lifts, a new reception and lobby lounge on level 3 as well as the new Tablescape Restaurant and Bar. Our entire transformation will be completed towards the first quarter of 2018 with all guest rooms completed and a new swimming pool and gym facility on level 4. The hotel will also boast a new executive club lounge for our Crystal Club guests, and a rooftop ga With so much coming up, we sincerely hope to welcome you back to "Discover Love" at the new Grand Park City Hall very soon again. Best Regards, Scott Swank Genera
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              Grand Park City Hall Hotel
              Synes du denne anmeldelse er hjælpsom?|
              2,0
              Susi fra Australien
              Familie med store børn
              New Deluxe Værelse
              Boede 2 nætter i oktober 2017
              Not happy guesd
              When I booked this hotel I didn’t know it was under construction, I was surprised no proper lobby and the corridor was partitioned with white wooden not sealed properly, I could smell the paint. I couldn’t sleep properly because I could hear the banging of jack hammer or constructions work. The room was fine but as other guess in the lift complaining that “they knew it’s under renovation but didn’t expect that bad” it’s no value for money whatsoever.
              Anmeldt 28 oktober 2017
              Dear Susi Thank you for taking time to share your comments with us on your recent stay at Grand Park City Hall. We appreciate your patience and understanding as we continue our journey to “transform” the hotel. Sorry you've only found out about the renovations upon your arrival. It is not our intention to hide any information from our guests; renovations notice are up on our website as well as the hotel listing on Agoda. While we try to maintain as comfortable an environment as we can, please accept our sincere apology for the inconvenience that you have experienced due to our ongoing transformation work. We do sincerely hope to welcome you back for a full experience upon the completion of our transformation in Q1 2018. Best regards. Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              1 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
              4,4
              ian fra Australien
              Par
              New Deluxe Værelse
              Boede 2 nætter i oktober 2017
              unorganised
              Staff not as organised or responsive as I would expect from a 5 star. incorrect room, key did not work and they forgot to replace.. had to chase staff to get problems sorted
              Anmeldt 28 oktober 2017
              Dear ian Thank you for taking time to share your comments with us on your recent stay at Grand Park City Hall. We appreciate your patience and understanding as we continue our journey to “transform” the hotel. While we try to maintain as comfortable an environment as we can, please accept our sincere apology for the inconvenience that you have experienced due to our ongoing transformation work. There is also no excuse for the service shortfalls you've experienced. Our entire transformation will be completed towards the first quarter of 2018 with all guest rooms completed and a new swimming pool and gym facility on level 4. The hotel will also boast a new executive club lounge for our Crystal Club guests, and a rooftop garden. We hope to welcome you back for a full experience upon the completion of our transformation in Q1 2018. Best regards. Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              Synes du denne anmeldelse er hjælpsom?|
              6,8
              Marcin fra Polen
              Forretningsrejsende
              New Deluxe Værelse
              Boede 2 nætter i oktober 2017
              Hotel under renovation
              Service at the Arrival needs to improve,
              Anmeldt 28 oktober 2017
              Dear Marcin Thank you for taking time to share your comments with us on your recent stay at Grand Park City Hall. We appreciate your patience and understanding as we continue our journey to “transform” the hotel. While we try to maintain as comfortable an environment as we can, please accept our sincere apology for the inconvenience that you have experienced due to our ongoing transformation work. Please be assured that we will continue to improve on our overall service rendered by our team. Our entire transformation will be completed towards the first quarter of 2018 with all guest rooms completed and a new swimming pool and gym facility on level 4. The hotel will also boast a new executive club lounge for our Crystal Club guests, and a rooftop garden. We hope to welcome you back for a full experience upon the completion of our transformation in Q1 2018. Best regards. Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              Synes du denne anmeldelse er hjælpsom?|
              8,0
              Evon fra Singapore
              Par
              New Deluxe Værelse
              Boede 1 nat i oktober 2017
              Rigtig godt
              Had booked the hotel from a secret deal. Did not see that the swimming pool is under renovation. Hence we have our stay at a 5star hotel with no swimming pool facilities :( Though it will be a very nice hotel to stay at after reno complete
              Anmeldt 24 oktober 2017
              Dear Evon Thank you for your review and for choosing to stay with us. Our entire transformation will be completed towards the first quarter of 2018 with all guest rooms completed and a new swimming pool and gym facility on level 4. The hotel will also boast a new executive club lounge for our Crystal Club guests, and a rooftop garden. With so much coming up, we sincerely hope to welcome you back to "Discover Love" at the new Grand Park City Hall very soon again. Best Regards, Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              Synes du denne anmeldelse er hjælpsom?|
              6,4
              Karenina fra Filippinerne
              Gruppe
              New Deluxe Værelse
              Boede 3 nætter i oktober 2017
              Godt
              i hope agoda will stop doing secret deals unless the hotel has complete facilities and not under renovation. the post on agoda was it was a 5 star hotel in marina bay area. it was quite far from the marina bay and it is not a 5 star hotel (not with the whole on- going renovation) the hotel staff were awesome, the rooms were decent, but had i known that it was undergoing renovation works and that it was not across marina bay, i would not have booked. i think agoda lied about the rates. The hotel was really charging that amount, and not as claimed by agoda that the hotel never go down that low hence the "secret deal." i kinda felt cheated. I dont believe those secret deals anymore. not a 5 star hotel.
              Anmeldt 24 oktober 2017
              Dear Karenina Thank you for taking time to share your comments with us on your recent stay at Grand Park City Hall. We appreciate your patience and understanding as we continue our journey to “transform” the hotel. Sorry to hear that you've only found out about the renovations upon your arrival. Please accept our sincere apology for the inconvenience that you have experienced due to our ongoing transformation work. We sincerely hope to welcome you back for a full experience upon the completion of our transformation work in Q1 2018. Best Regards, Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              1 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
              3,6
              Anil fra Storbritannien
              Par
              New Deluxe Værelse
              Boede 4 nætter i oktober 2017
              Acceptabel
              Firstly, the hotel is still being renovated and is nowhere near the five star standard described in the website. The swimming pool is to be used in another hotel. There is only one cafe type restaurant with limited menu and heavy prices. Noise of renovation very disturbing to rest. Was charged 150 Sgd for deposit at time of check in but the refund would take up to two weeks even though all dues settled. Very disappointed. Modern facility installed but not adequate or easy to use.
              Anmeldt 17 oktober 2017
              Dear Anil Thank you for taking time to share your comments with us on your recent stay at Grand Park City Hall. We appreciate your patience and understanding as we continue our journey to “transform” the hotel. While we try to maintain as comfortable an environment as we can, please accept our sincere apology for the inconvenience that you have experienced due to our ongoing transformation work. In line with the local requirements, our Front Desk will need to take a deposit during check-in via cash or credit card. This amount will be refunded upon check out or be used for incidental charges. While the time taken for the amount to be release would be dependent on your bank, we do apologise that you have to wait for this process to be completed and marring the experience of your stay with us. We hope to welcome you back for a full experience upon the completion of our transformation in Q1 2018. Best regards. Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              Synes du denne anmeldelse er hjælpsom?|
              4,8
              Catharine fra Storbritannien
              Forretningsrejsende
              New Deluxe Værelse
              Boede 1 nat i juli 2017
              Acceptabel
              I stayed here just one night as a secret destination hotel. Disappointed that it was being refurbished, was very dusty and only had one small restaurant open. Agoda was helpful and allowed me to move hotel. Hopefully it is fully open now.
              Anmeldt 17 oktober 2017
              Dear Catharine Thank you for taking time to share your comments with us on your recent stay at Grand Park City Hall. We appreciate your patience and understanding as we continue our journey to “transform” the hotel. While we try to maintain as comfortable an environment as we can, please accept our sincere apology for the inconvenience that you have experienced due to our ongoing transformation work. Our entire transformation will be completed towards the first quarter of 2018 with all guest rooms completed and a new swimming pool and gym facility on level 4. The hotel will also boast a new executive club lounge for our Crystal Club guests, and a rooftop garden. We hope to welcome you back for a full experience upon the completion of our transformation in Q1 2018. Best regards. Scott Swank General Manager
              Show more
              Grand Park City Hall Hotel
              Synes du denne anmeldelse er hjælpsom?|
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              Grand Park City Hall Hotel
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