Rigtig godt 7,7
baseret på 246 anmeldelser

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Om Hotel Cristal

Beskrivelse

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Detaljer

Internetadgang

  • gratis trådløst internet på alle værelser
  • trådløst internet i fællesområder

Transportmuligheder

  • parkering

Mad, Drikke og Snacks

  • bar
  • kaffebutik
  • minibar
  • restaurant(er)
  • roomservice

Services og Bekvemmeligheder

  • bagageopbevaring
  • renseri
  • rygeområde
  • vaskeri

Adgang

  • elevator
  • kæledyr tilladt
  • reception [24 timer]

Talte sprog

  • engelsk
  • fransk
  • italiensk
  • tysk
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Politikker

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Nyttig information

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Seneste kundeanmeldelser

Agoda Anmeldelser (246)
Booking.com Anmeldelser (917)

Sortér efter rejsetype

5,3

  • Hotellets stand/rengøring 8,1
  • Faciliteter 7,1
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 7,6
  • Service 7,8
  • Værdi for pengene 7,6
  • Mad og drikke 6,9
Sortér efter rejsetype
Rigtig godt
baseret på 917 anmeldelser
  • Hotellets stand/rengøring 7,8
  • Faciliteter 7,3
  • Beliggenhed 7,7
  • Værelseskomfort og kvalitet 7,5
  • Service 7,7
  • Værdi for pengene 7,1
Bekræftede anmeldelser leveret af Booking
Sortér efter

4,8

Roger fra Schweiz
Forretningsrejsende
Comfort-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 1 nat i november 2016
okay but not worth the money
They still charge for Wifi access - and then it doesn't work properly. Check out took ages although I was the only one...
Anmeldt 21 november 2016
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6

Spyridon fra Grækenland
Forretningsrejsende
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 1 nat i november 2016
Impossible to sleep on weekend.
Αlthough the hotel is in central location and it is clean, there is a big problem with the soundproofing of windows. Friday and Saturday are completely impossible to sleep because of the heavy traffic of vehicles but also of people coming and going to casinos and bars in the area.
Anmeldt 17 november 2016
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9,6

Mineo fra USA
Forretningsrejsende
Standard-enkeltværelse
Boede 3 nætter i november 2016
None
None
Anmeldt 08 november 2016
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2,8

Pik fra Hongkong
Par
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 4 nætter i oktober 2016
Terrible experience - will suggest friends and families avoid it
I doubt the rating and the star given to the hotel, my experience tells me it's only worth to be called a 2-3 star hostel. 1. The first day we arrived we found a few hair on the bed sheet which seemed very disgusting. 2. They do not vacuum or clear the floor everyday, nails and big dusts were visible on the floor. 3. Because of item 2, we asked for slippers. Every day from days 1-3 we asked for slippers to be provided to our room, never a pair was provided after the 5 days stay (we gave up since day 4). Though in the washroom it is said that slippers are complimentary upon request. (...) 4. At arrival the staff told me about the wifi login and password but didn't mention that it costs a fee or charge. I used and later on found out it is actually not free. It is ok if you told me it's not free and I chose to use it myself. But what they did was very tricky to me. Not a big charge but I feel like being deceived as a consumer. Shall there be a charge, you have the responsibility to inform the consumer. 5. Staff team is the worst and not polite during my 3 weeks stay in Germany (I stayed at 6 hotels in total). Most of them blacked face when asked questions, when I asked question they do not provide answers but always responded with a simple "No". This is not called service. 6. Location: it is close to Hbf like 5 minutes walk but if you are female you would not want to walk pass the nearby streets in early morning or after 9 at night as there are many wandering people who keep their eyes on you when you walk by. I guess it's because they are a few night clubs around. 7. When I asked for receipt, the reception refused to provide one and insisted that there is none. But when I said I always receive a receipt when check out, the same staff started printing with a "You are so troublesome" face. 8. Value for money: it is not expensive at all but not really cheap considering what it can provide you with. If there is no choice around the price range, I'd r
Anmeldt 26 oktober 2016
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4

Victor fra Australien
Familie med store børn
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 5 nætter i oktober 2016
avoid this place
Great location and it ends there. Our room was on the 4th floor overlooking the street and it was so noisy it was impossible to sleep without ear plugs. Internet access was charged extra. No other accommodation in our prior 4 weeks of travel charged extra! And it didn't even work. While our laptop connected our smartphones wouldn't. Housekeeping continued the story. One day we were left with only 1 cup in the unit and for 3 days no spoons. The pillows were so flat and useless they may as well have been just pillow cases. It was a struggle to get through the blank uninterested stares of the staff but I managed to get another 3 pillows. But nothing could fix the water problem. The water continuously cycled between cold and scolding hot while you tried to shower and the shower curtain was so long you would trip on it. All in all a very unpleasant stay and I would strongly suggest finding an alternative.
Anmeldt 26 oktober 2016
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8

walairat fra Thailand
Par
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 1 nat i september 2016
Close to HBF
Nice room ,friendly staff and 10mins walk to Oktoberfest
Anmeldt 22 oktober 2016
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9,6

Chung fra Storbritannien
Par
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 1 nat i oktober 2016
Excellent location
It was great help that staff let us checked in early. Good location. 3 mins to metro station. The room is clean and spacious.
Anmeldt 17 oktober 2016
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5,6

Smithi fra Thailand
Gruppe
Tredobbelt værelse
Boede 1 nat i oktober 2016
Good room, worst staffs.
The hotel is located in prime location near the train central station. The room was spacious. However, when we check-in, the staff were not unfriendly nor informative. They seems to be busy and moody and being unattentive to guests. The check in time was very late at 16.00, while check out time was 11.00. In the morning, hotel maid access into my room while im asleep(at 9.00). Which is unpleasently disruptive and unprofessional. The wifi cost 3.5€ instantly when you log-in, even thoug the signal was barely reach my room. To sum up, good location, good room. Bad service, staffs, & facility.
Anmeldt 16 oktober 2016
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7,2

Richard fra Australien
Par
Standard-værelse med 1 dobbeltseng eller 2 enkeltsenge
Boede 4 nætter i oktober 2016
Not without issues...
Location is handy to the railway station and a 10 minute stroll to the town centre. Rooms are clean. Downside it took three days for us to get shower gel delivered to the room, the container was empty on delivery, each day we asked reception staff to have the issue addresses they stated the house staff would fix it the next day. It only happened when we stood our ground making a point it was not acceptable. The room is equipped with a refrigerator, however it did not work and despite continual requests it was never repaired. When we checked out the lifts weren't working and we had to carry our luggage diwn six floors with no offer of help from staff, they did however waive our parking fees for that inconvenience. I an not sure how less agile travellers would have faired with carrying their bags diwn though.
Anmeldt 15 oktober 2016
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9,6

Anastassiya fra Kasakhstan
Rejsende alene
Standard-enkeltværelse
Boede 2 nætter i oktober 2016
Good hotel
15 min to Marienplatz 5 min to train station. Good for short stay. Close to central train station. Wonderful bed. Canteen with cofe, cream, tea in room like a big plus. Breakfast is overpriced. Can not say anything bad about hotel, it costs its money, recommend.
Anmeldt 13 oktober 2016
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