Hotel Nelligan

We had a great stay with no issues whatsoever. Food was good, design of room was beautiful. Hotel parking was expensive.

This is a super hotel - great location in Old Montreal. The hotel restaurant is superb from the food to the service. The hotel staff are very friendly & helpful - they are so much nicer than any hotel we have stayed in & we do travel a lot. The bed linen was so crisp & good quality, would stay there again & highly recommend this hotel to everyone.

I recently stayed at Hotel Nelligan for one night with my boyfriend to celebrate Valentine's Day. The hotel was nice, with friendly front staff and concierge. Great location too - right in Old Montreal. We also quite liked our room, which was comfortably sized and had attractive exposed brick walls. Our only issue was with how we were treated at the hotel's restaurant/bar, Verses. We headed there after dinner to have some drinks (side note: the hotel provides one complimentary cocktail per guest, a nice touch). We were told to take a seat anywhere so we settled along the bar, where we were ignored for a good amount of time. Once we finally flagged someone down, we asked if perhaps we could sit at a table, as the restaurant wasn't busy and their kitchen was closed. The waitress said it shouldn't be a problem, but then asked another man - presumably the manager - who gave us a hard time about it. He seemed very way of us sitting there just for drinks, which would be understandable if the restaurant was full... but it was clearing out. He only agreed once we told him we were hotel guests. Once we sat down at the table, we also found ourselves being neglected, and waited a good 15 minutes for our very simple drinks to be served by our inattentive waiter. A while later, we decided to head back up to our room and asked for the bill. When we presented our complimentary cocktail vouchers to cover two of our multiple drinks, however, our waiter told us that they were only valid for beer and wine. This makes NO SENSE, as not only are beer and wine by definition NOT cocktails - while our ordered drinks were - the vouchers clearly say that they could only not be used on premium liquors. I'm not sure if the waiter was flat out lying to us or not, but he only let us use them once we got visibly upset about what he was telling us. Needless to say, we didn't leave a large tip. The rest of our stay was enjoyable, but the waitstaff at Verses certainly left a lot to be desired.

the hotel is located in the old montreal quarters(basically walking distance to whatever is worth seeing), staff were very friendly and helpful. rooms are not very modern but more charmingly rustic. in case you dont have a computer with you, there is a guest computer in the lobby, that is free of charge. be sure to check out the roof if the weather is nice, perfect place to have lunch on a sunny day in montreal! resturant that is connected to the lobby, serves great french food for a decent price as well, though the wait staff seemed to have a bad day when we were there.

The free drink coupons were a nice surprise. The room was small and painted a darkish grey, but clean and well-equipped. The bed was a dream to sleep in and the room mercifully quiet. Nicely done bathroom with roomy shower. Wi-fi was a problem, tho', and we ended up on the hotel computer.