Acceptabel 3,0
baseret på 1 anmeldelse

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Om Jiuzhaigou Tianfeng Hotel

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Detaljer

Internetadgang

  • gratis trådløst internet på alle værelser
  • trådløst internet i fællesområder

Transportmuligheder

  • biludlejning
  • parkering

Aktiviteter, Afslapning

  • rundvisning

Services og Bekvemmeligheder

  • delt stue/TV-område
  • rygeområde

Adgang

  • kæledyr tilladt

Talte sprog

  • engelsk
  • kinesisk (mandarin)
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Seneste kundeanmeldelser

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2,2

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baseret på 1 anmeldelser
  • Hotellets stand/rengøring 2,0
  • Beliggenhed 8,0
  • Værelsets komfort/standard 2,0
  • Service 2,0
  • Værdi for pengene 2,0
  • Mad/måltider 2,0
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baseret på 8 anmeldelser
  • Hotellets stand/rengøring 6,9
  • Faciliteter 8,1
  • Beliggenhed 8,5
  • Værelsets komfort/standard 7,5
  • Service 7,5
  • Værdi for pengene 9,1
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3,3

Robert fra USA
Par
Kingsize-seng
Boede 4 nætter i september 2015
Changed our room, dirty and unfriendly
The location is very close to Jiuzhaigou park
Upon arriving at the bus station we called the hotel to ask directions. They didn't speak English, which is fine we're in China but odd considering your advertising yourself on an English site. Took a taxi and upon arrival the woman at the counter told us (with help from a Chinese guest) that we had cancelled our reservation. We hadn't. After proving that we had a reservation she demanded to see a bank statement showing how much we paid. I'm assuming this is because we booked early and got a deal that was far less than what they were charging for walk ins. Clearly perturbed at the amount we booked the hotel for she gave us our room key. The room we received was the only room on the unmarked sixth floor, and no elevator. The room didn't have a digital key entry like every other room. We received two double beds not the king we booked, our bathroom hadn't been cleaned (there were feces behind the toilet somehow), the shower fixture was detached from the wall, the sink was falling apart and the toilet didn't flush. Too make matters worse we didn't have heating which is a problem when it's 0 degrees outside. We ran out of toilet paper the second day but it wasn't replaced because our room was clearly not meant to be rented out. The maid couldn't enter without our key. This is the worst experience I've had at a hotel. Don't stay here.
Anmeldt 02 oktober 2015



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