Fantastisk8,5
Baseret på76anmeldelser
Matinloc Resort
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8,8Beliggenhed
  • privat strand

  • 350 m - Calusa beach

  • gratis Wi-Fi på alle værelser

  • aircondition

  • daglig rengøring

  • lufthavnstransport

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Afstande og vigtige steder

  • Nærliggende lufthavne
    • 14 km
    • El Nido Lufthavn (ENI)
    • 73 km
    • San Vicente Lufthavn
  • Bus- og togstationer
    • 11 km
    • El Nido Jeepney Terminal Bus Station

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Verificerede kundeanmeldelser

Agoda Anmeldelser (76)

8,0

Sortér efter rejsetype
  • Hotellets stand/rengøring 9,1
  • Faciliteter 8,2
  • Beliggenhed 8,8
  • Værelseskomfort og kvalitet 9,5
  • Service 8,9
  • Værdi for pengene 7,5
  • Mad og drikke 6,0
  • Hotellets stand/rengøring 8,8
  • Faciliteter 7,7
  • Beliggenhed 8,6
  • Værelseskomfort og kvalitet 9,3
  • Service 8,6
  • Værdi for pengene 6,9
  • Mad og drikke 5,8
Fremragende
baseret på 3 anmeldelser
  • Hotellets stand/rengøring 10,0
  • Faciliteter 10,0
  • Beliggenhed 10,0
  • Værelseskomfort og kvalitet 10,0
  • Service 9,3
  • Værdi for pengene 8,7
  • Mad og drikke 8,0
  • Hotellets stand/rengøring 9,7
  • Faciliteter 8,7
  • Beliggenhed 9,1
  • Værelseskomfort og kvalitet 10,0
  • Service 9,2
  • Værdi for pengene 8,5
  • Mad og drikke 2,0
Fremragende
baseret på 5 anmeldelser
  • Hotellets stand/rengøring 10,0
  • Faciliteter 10,0
  • Beliggenhed 8,8
  • Værelseskomfort og kvalitet 10,0
  • Service 10,0
  • Værdi for pengene 8,0
  • Mad og drikke 8,0
Fantastisk
baseret på 10 anmeldelser
  • Hotellets stand/rengøring 9,2
  • Faciliteter 8,2
  • Beliggenhed 9,0
  • Værelseskomfort og kvalitet 10,0
  • Service 9,2
  • Værdi for pengene 8,2
  • Mad og drikke 8,0
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10,0
Ivy fra Canada
Familie med store børn
Boede 2 nætter i maj 2017
Fremragende”
awesome!!!!!!
Anmeldt 19 maj 2017
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2,0
Andreea fra Rumænien
Par
Boede 2 nætter i april 2017
Acceptabel”
This is just for people thinking to book at this place. Not for the management there because they anyways don't care. All of the following are unacceptable for a 4/5 star resort: Room: we had to ask them to clean it; some of the toiletries were empty; fan only worked on the fastest speed; etc. Restaurant: 1. We were informed at the reception upon arrival that the menu is "a la carte" and that we could order anytime during the day and until 9:30 PM. This was totally wrong, as in the evening we had to found out they were only serving buffet at an overly high price. 2. My girlfriend was feeling very ill and given that she could not eat cooked food from the buffet in the evening, we had to beg the waiter and the manager every single time to let us order from the menu. 3. If you dare to order from the menu, it always takes ~1h to get your order even for the simplest food. 4. Food they serve is worse than at any other street restaurant in El Nido (or anywhere else on the planet) and the price is 3-4 times more expensive. Staff : - called at the reception to ask for water; called again after 15 min, they said the water is on its way. Our room was 1 min away from the restaurant/reception/cockpit/etc. When it arrived, it was warm, of course. - asked them to fix the umbrella on the beach as it was about to be taken down by the wind. The one next to us had fallen already. Five hours later the wind was still blowing and they were still minding their more important other business. - there is plenty of staff and they are polite, until the point you ask them 3 evenings in a row to order from the menu. Then they don't bring you the survey they usually bring to others. Water : - crystal clear (in the sea); - you are in danger to die of thirst. You are given 2x500ml of drinking water in the room, every morning (or not, if they don't clean the room). They give you drinking water when you eat in the restaurant but not on the beach. When you order water on the beach, either y
Anmeldt 01 maj 2017
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6,4
Karl fra Storbritannien
Par
Boede 2 nætter i april 2017
Average ”
I thought for a 5 star hotel it was very poor, I would rate it as a 3.5 star. The room's were excellent but you never made my room until I told you late in the day. The pool was nice and relaxing, the food was ok but could be better for a 5 star hotel. Staff were excellent until a Filipino turned up and we just got ignored. The boat service you supply is good but when I arrange to come back at 2.30pm then you just cancel without letting me know is poor!!! So 5k to pay to get back to the hotel is very poor on your behalf. Is it value for money no for what you are charging for the room and service.
Anmeldt 01 maj 2017
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9,2
leah fra Forenede Arabiske Emirater
Par
Boede 4 nætter i april 2017
Fremragende”
We enjoyed our stay except the food :-( they have to consider the nationalities of their guests. The room very big and so clean.
Anmeldt 26 april 2017
Synes du denne anmeldelse er hjælpsom? |
9,2
Armando fra Mexico
Par
Boede 4 nætter i marts 2017
Honeymoon”
Very private Resort, the staff is very friendly, there was one or two not so much, but therest very good, my recommendation for the Resort are two: 1) Better servicefor the people who is on the beach for food&drinks and 2) if the boats available from the hotel for tours are not enough, be more flexible and hire one from outside.
Anmeldt 08 marts 2017
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8,8
Karen fra Filippinerne
Par
Boede 2 nætter i februar 2017
Paradise!!!”
Kudos to the very accommodating and very nice staff! (specially to Jason, Kuya Jun and Cherrie!!) Place is such a paradise! perfect for a honeymooners like us! Will go back here! :) Just a little comment on the food,hope they could improve :)) but everything else is just amazing!!!
Anmeldt 26 februar 2017
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8,0
Peter fra USA
Familie med store børn
Boede 2 nætter i februar 2017
Luxurious ”
Expensive however, there is no comparison to any of the el nido proper hotels.
Anmeldt 16 februar 2017
Synes du denne anmeldelse er hjælpsom? |
9,6
Clarissa fra USA
Par
Boede 2 nætter i februar 2017
Amazing experience!”
From the moment you get to the resort you're in paradise and the staff is so accommodating and friendly. The facilities were amazing. The room was so comfortable!
Anmeldt 11 februar 2017
Synes du denne anmeldelse er hjælpsom? |
9,6
armisa fra USA
Familie med store børn
Boede 2 nætter i januar 2017
Great view great villa serene safe quiet ”
Good service good views nice pool. Some units were hard to reach too steep ! Restaurant one only new foods selections
Anmeldt 22 januar 2017
Synes du denne anmeldelse er hjælpsom? |
6,8
Christine fra USA
Par
Boede 3 nætter i december 2016
Poorly Trained Staff + Inadequate Spa = Not Worth the Money”
With significant improvements to the staff and to the spa, this resort could truly be a 5-star resort. It is not right now though. As it was for Dec' 16 / Jan' 17, we truly feel as if we overpaid for our stay. Once you get to the resort, you are essentially stuck there (aside from arrival/departure) unless you pay for boat transportation and/or you go out on a tour. I was OK with that. However, if I am going to be "stuck" somewhere and am paying a large sum of money to be there, I expect a high quality stay. However, I found myself disappointed with a number of things at Matinloc Resort: -the tour prices were significantly more expensive than what you could pay for out of El Nido Town -the spa prices were more expensive than what I paid for at a nice resort in El Nido Town (plus, the spa at the resort in El Nido Town was much more luxurious and efficiently operated) -we were misinformed on the starting dinner time on two different nights (when you are starving, it is very disappointing to go down for dinner only to find out you were given the wrong time.... two separate nights) -The staff was certainly friendly. However, they seemed poorly trained and unsure of how to efficiently and effectively do their jobs on numerous occasions. PROS: Matinloc Island is a truly beautiful spot to stay at. The facilities are also extremely nice (with the major exception of the spa). The staff was pleasant and friendly (just poorly trained).
Anmeldt 18 januar 2017
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