Mercure Hoi An
Mercure Hoi An
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Standard 1 kingsize-seng Mercure Hoi An
Standard 1 kingsize-seng
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Lobby Mercure Hoi An
Lobby
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Hotellet indefra Mercure Hoi An
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udendørs pool Mercure Hoi An
udendørs pool
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PÅ KORTET Mercure Hoi An
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Beliggenhed
Godt
6,8
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Mercure Hoi An

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7,5
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Værelsesvalg
7,8
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Værelseskomfort og kvalitet
Superior - 2 enkeltsenge (Superior 2 Single Beds)
Superior - 2 enkeltsenge (Superior 2 Single Beds)
...
  • Udsigt: By
  • 34 m²/366 ft²
  • 2 enkeltsenge
Indtast datoer for at se priser
Superior-værelse med 1 King Size-seng (Superior 1 King Bed)
Superior-værelse med 1 King Size-seng (Superior 1 King Bed)
...
  • Udsigt: By
  • 34 m²/366 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Standard 2 enkeltsenge (Standard 2 Single Beds)
Standard 2 enkeltsenge (Standard 2 Single Beds)
...
  • Udsigt: By
  • 30 m²/323 ft²
  • 2 enkeltsenge
Indtast datoer for at se priser
Superior dobbeltværelse eller 2 enkeltværelser (Double Or Twin Superior)
Superior dobbeltværelse eller 2 enkeltværelser (Double Or Twin Superior)
...
  • 34 m²/366 ft²
  • altan/terrasse
Indtast datoer for at se priser
Standard 1 kingsize-seng (Standard 1 King Bed)
Standard 1 kingsize-seng (Standard 1 King Bed)
...
  • Udsigt: By
  • 30 m²/323 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Junior-suite med 1 King (Junior Suite 1 King Bed)
Junior-suite med 1 King (Junior Suite 1 King Bed)
...
  • Udsigt: Pool
  • 50 m²/538 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Standard med dobbeltseng eller 2 enkeltsenge (Double Or Twin Standard)
Standard med dobbeltseng eller 2 enkeltsenge (Double Or Twin Standard)
...
  • 30 m²/323 ft²
Indtast datoer for at se priser
Dobbelt Standard (Double Standard)
Dobbelt Standard (Double Standard)
...
  • 30 m²/323 ft²
Indtast datoer for at se priser
Superior dobbeltværelse (Double Superior)
Superior dobbeltværelse (Double Superior)
...
  • 34 m²/366 ft²
Indtast datoer for at se priser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (28)Booking.com Anmeldelser (55)
Sortér efter rejsetype
Hotellets stand/rengøring7,9
Faciliteter7,5
Beliggenhed6,8
Værelseskomfort og kvalitet7,8
Service8,3
Værdi for pengene7,6
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Viser 23 verificerede gæsteanmeldelser
123
7,2
Sebastian fra Vietnam
Familie med små børn
Superior-værelse med 1 King Size-seng
Boede 3 nætter i april 2017
Good value for money”
Anmeldt 22 februar 2018
7,6
Frank fra Australien
Par
Junior-suite med 1 King
Boede 7 nætter i august 2017
Nice hotel”
The Mercure was a little too far out of town for our liking but I knew that before hand. But the walk was more difficult than expect however taxi's are cheap and plentiful and they do offer complimentary transport into town. The junior suite was really nice although the shower over a spar bath was a bummer.The staff were attentive and a little intense at times but thats obviously the training from management. Hard to get the balance I guess. Pool is fine although it can be noisy depending on how many kids or Chinese are in there, both can be very noisy. Breakfast was too Asian for me which is a shame, I expected more from the Mercure. I didn't like the idea of people in the swimming pool wearing non swimming gear, I though that would be considered unhygienic. That alone was a no no for me and put me right of having cooling dip after that. Overall it was a nice stay, with reservations.
Anmeldt 16 august 2017
Dear Frank, Thank you for choosing Mercure Hoi An as your accommodation in Hoi An and spending a time post your feedback. Around this time of the year, many Asian countries are in summer holiday and you see a lot of family at hotel. For those family season will be over by end of August, depends on country. And hotel will back to quite and peaceful environment. Unfortunately not many guests respect the regulation of using swimming pool instead of regulation is placed at swimming pool and in the room directory in various languages. I was just talking with local staff about their knowledge of using swimming pool and find out that they have never learned in school or any other channels because most of school does not have swimming pool, meanings a most of people does not know about they have to take shower, clean their feet, wearing proper swimming gear etc.... we have to look at the way make sure all the guest will follow the rules of using swimming pool. Best Regards M. Kobayashi
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Mercure Hoi An
2,4
Nhung fra Vietnam
Familie med små børn
Standard 1 kingsize-seng
Boede 2 nætter i april 2017
Worst Mecure ever,”
Worst Mecure I ever been, it had ruined Mecure brand, room is dirty, extremly old. breakfast is horrible, i will not come back again and recommend to anyone because Hoi An has a lot better hotel with better price
Anmeldt 05 maj 2017
Dear Nhung, It is with sincere regret that we note your dissatisfaction with our service and facilities. Please kindly accept my apologies and hope you are giving us another chance in future. Best Regards Masayuki Kobayashi
Besvaret 28 juli 2017
Mercure Hoi An
4,0
Christopher fra USA
Par
Junior-suite med 1 King
Boede 3 nætter i december 2016
Mercure Hoi An ”
Dirty sheets, terrible check out, bare wires got shocked.
Anmeldt 02 januar 2017
Dear chris, I would like to offer my sincere apologies regarding the linen and electric wires in the closet. We have already contacted to our laundry supplier for this matter and fixed the wires accordingly. I hope that the incident will not deter you from choosing to stay at Mercure in the future. Best Regards General Manager
Besvaret 28 marts 2017
Mercure Hoi An
8,0
Katherine fra Australien
Par
Junior-suite med 1 King
Boede 5 nætter i oktober 2016
Comfortable and affordable”
Very close to city. Cheap cocktails. Great pool. Very attentive, helpful and good staff. Rooms bug and clean.
Anmeldt 23 oktober 2016
Dear Katherine Stevenson, We appreciate you spending a time posting your kind feedback, I hope you will consider visiting Hoi An again and staying with us. Best Regards General Manager
Besvaret 27 november 2017
Mercure Hoi An
8,0
Christine fra Indonesien
Forretningsrejsende
Superior-værelse med 1 King Size-seng
Boede 7 nætter i september 2016
Nice Hotel and good location”
Great pool, lovely staff. Nice cafes around.
Anmeldt 12 oktober 2016
Dear Christine Hariani, Thank you for posting your feedback of your stay with Mercure Hoi An Royal. It is glad to know that you enjoyed our swimming pool and services. we look forward welcoming you again soon,. Best Regards General Manager
Besvaret 27 november 2017
Mercure Hoi An
8,0
Christine fra Indonesien
Forretningsrejsende
Standard 1 kingsize-seng
Boede 12 nætter i september 2016
눇Good location, easy walk into the old town ”
Great location, great staff, great value for money and close to lots of things to see and do. Pool area was very modern and relaxing Great pool, nice cafes around.
Anmeldt 12 oktober 2016
Dear Christine Hariani, Great value for money which we are looking for and very glad to read your feedback,. We will keep improving our services and facilities to welcome you again. Best Regards General Manager
Besvaret 27 november 2017
Mercure Hoi An
6,8
Mark fra Storbritannien
Familie med små børn
Junior-suite med 1 King
Boede 4 nætter i juli 2016
lovely pool, outskirts of town, tour group stop”
stayed here for four nights. the junior suite are right next to the pool which is a nice touch. small and cosy hotel
Anmeldt 19 juli 2016
Dear Mark Ewe, Thank you for sharing your experience. Yes, Mercure Hoi An Royal has only 101 rooms and trying to keep cozy atmosphere with good service. All of our staff look forward welcoming you again. Best Regards General Manager
Besvaret 27 november 2017
Mercure Hoi An
9,2
laura fra New Zealand
Gruppe
Standard 2 enkeltsenge
Boede 1 nat i maj 2016
Beautiful Hotel”
Simply beautiful hotel. A bit far out of the main part of Hoi An
Anmeldt 08 maj 2016
Dear Laura Watson, Thank you for posting your feedback. Please give us another chance to show you again the beauty of Hoi An city around our hotel. We have launched complimentary morning bicycle tours to take you around the city everyday. We hope welcoming you again soon. Best Regards Masayuki Kobayashi
Besvaret 27 november 2017
Mercure Hoi An
10,0
Emily fra Australien
Par
Junior-suite med 1 King
Boede 5 nætter i april 2016
Absolutely fantastic! ”
My partner and I stayed at the Mercure for 5 nights. We were greeted in reception with some much appreciated watermelon juice, by the lovely Ha (who I need to mention was absolutely brilliant throughout our whole stay). We had a suite which was a good size, particularly if you're there for a few nights, as we had a little space and didn't feel like we were living on top of each other. The hotel offers complimentary bikes on a first come-first served basis and they were available to us every day. The old town is a very leisurely 10-15 minute bike dawdle into town, which we liked because we were out of the hustle and bustle but could pop in and out without any hassle. We can't speak highly enough of the staff, all of them were absolutely fantastic and would bend over backwards to make sure we had an enjoyable stay. Would highly recommend!
Anmeldt 28 april 2016
Dear Emily Milne, Thank you for spending your time positing a great feedback on Agoda. Your comments inspire us to strive harder in serving our guests. All of our staff look forward welcoming you again soon. Best Regards General Manager
Besvaret 27 november 2017
Mercure Hoi An
123
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