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Mercure Pattaya Ocean Resort

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Rigtig godt8,0
Baseret på 1481 anmeldelser
Mercure Pattaya Ocean Resort
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8,2 Rigtig god placering
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8,2Beliggenhed
  • gratis Wi-Fi på alle værelser

  • aircondition

  • daglig rengøring

  • altan/terrasse

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Værelsesvalg
Suite med havudsigt og King Size-seng (Suite Ocean View King Bed)
...
  • Udsigt: Hav
  • 35 m²
  • 1 dobbeltseng
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Superior King Værelse (Superior King Room)
...
  • Udsigt: Ingen udsigt
  • 26 m²
  • 1 king-size seng
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Superior King med havudsigt (Superior Ocean View King)
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  • Udsigt: Hav
  • 26 m²
  • 1 king-size seng
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Deluxe King Værelse med havudsigt (Deluxe Ocean View King Room)
...
  • Udsigt: Hav
  • 26 m²
  • 1 king-size seng
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Superior med 2 enkeltsenge (Superior Twin)
...
  • 26 m²
  • ikke-rygerværelser
  • 2 enkeltsenge
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Deluxe-2-personersværelse med havudsigt (Deluxe Twin Room with Ocean View )
...
  • 26 m²
  • 2 enkeltsenge
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Vil du vide mere om Mercure Pattaya Ocean Resort?

Afstande og vigtige steder

Nærliggende lufthavne
  • 31 km
  • Utapao International Airport (UTP)
  • 84 km
  • Suvarnabhumi Internationale Lufthavn (BKK)
Offentlig transport
  • 1,7 km
  • Busterminal
  • 2,4 km
  • Pattaya Togstation
Hospitaler og klinikker
  • 550 m
  • Pattaya Internationale Hospital
Apoteker
  • 150 m
  • Sangwan Pharmacy
Dagligvarebutikker
  • 350 m
  • Family Mart
Pengeautomater
  • 250 m
  • ATM

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Verificerede kundeanmeldelser

Agoda Anmeldelser (1481)
Booking.com Anmeldelser (985)

5,6

Sortér efter rejsetype
  • Hotellets stand/rengøring 8,4
  • Faciliteter 8,1
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,1
  • Service 8,1
  • Værdi for pengene 7,8
  • Hotellets stand/rengøring 8,7
  • Faciliteter 8,1
  • Beliggenhed 8,4
  • Værelseskomfort og kvalitet 8,5
  • Service 8,5
  • Værdi for pengene 8,0
  • Hotellets stand/rengøring 8,5
  • Faciliteter 7,8
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,5
  • Service 8,2
  • Værdi for pengene 7,7
  • Hotellets stand/rengøring 8,6
  • Faciliteter 8,2
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,4
  • Service 8,4
  • Værdi for pengene 8,0
Rigtig godt
  • Hotellets stand/rengøring 8,3
  • Faciliteter 8,2
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,0
  • Service 8,1
  • Værdi for pengene 7,8
Rigtig godt
  • Hotellets stand/rengøring 8,1
  • Faciliteter 7,9
  • Beliggenhed 7,9
  • Værelseskomfort og kvalitet 7,9
  • Service 7,9
  • Værdi for pengene 7,8
  • Hotellets stand/rengøring 8,4
  • Faciliteter 7,8
  • Beliggenhed 8,2
  • Værelseskomfort og kvalitet 8,5
  • Service 8,0
  • Værdi for pengene 8,0
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Værelsestype
  • Superior med 2 enkeltsenge
  • Suite med havudsigt og King Size-seng
  • Deluxe King Værelse med havudsigt
  • Superior King Værelse
  • Superior King med havudsigt
  • Deluxe-2-personersværelse med havudsigt
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Viser 1277 verificerede anmeldelser
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8,0
Tommy fra Malaysia
Forretningsrejsende
Superior King med havudsigt
Boede 1 nat i august 2017
Hotel that fits my travel”
The hotel is ok but the lift is not sufficient as when there are more tourist staying in the lifts is slow
Anmeldt 09 august 2017
Dear Sir We very much appreciate your comments regarding your stay with us I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Vikrant Chauhan Operations Manager
Besvaret 10 august 2017
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Mercure Pattaya Ocean Resort
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6,0
Pongtham fra Thailand
Familie med små børn
Superior King med havudsigt
Boede 1 nat i august 2017
Good location but over priced”
The hotel is in good location, 400 M away from the sea. The reception was very slow. The price was too expensive comparing to what we got. Room was very small. No mini bar, no cotton buds/cotton pads in the bathroom. There was construction nearby when we were there so some annoying noises. Breakfast was OK. The pool was good with sliders. My kid was really enjoying it.
Anmeldt 08 august 2017
Dear Sir Thank you for your comments and sincerely apologies that you didn't like our accommodation service. Our rooms might not be the biggest in the category but are tastefully designed and furnished to maximize space; the utility and room amenities are set up as per international brand standards. It's good to hear that your kid loved the water park facility and you liked our breakfast spread. We always strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your sharing your concerns, and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vikrant Chauhan Operations Manager
Besvaret 10 august 2017
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Mercure Pattaya Ocean Resort
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8,0
Adnan fra Pakistan
Familie med små børn
Superior King Værelse
Boede 2 nætter i juli 2017
Great water park ”
Pros: water park great with diving and slides for kids and adults. Walking distance to central marina and the beach. Super comfy bed and pillows. Cons: No area shuttle available. Crowded at breakfast need more seating space.
Anmeldt 02 august 2017
Dear Sir It was great to read that you have had wonderful stay with us and thank you for appreciating our most talked about water park feature as well as you were offered a comfortable accommodation, meantime I have noted you comment on breakfast service and we will continue to improve our services. I will look forward to welcome you on your next trip to the Pattaya city. Kind Regards Vikrant Chauhan Operations Manager
Besvaret 07 august 2017
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Mercure Pattaya Ocean Resort
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5,2
Colin fra Storbritannien
Gruppe
Superior med 2 enkeltsenge
Boede 10 nætter i juli 2017
To small for the number of people”
Nice hotel. Clean, nice pool, nice rooms, great staff. Wifi next to the pool on the 5th floor is terrible. Connection keeps dropping and it's slow. Wifi is good in the rooms Staff still unable to cook over easy eggs which are runny even though i put it in two previous reviews. I had to ask them to recook them. Breakfast is a scramble. The manager said that we should go before 9am as 9am to 10am are peak times. I'm on holiday, i don't want to set my alarm to get up early just because the hotel can't cope with the capacity - especially when they use the overflow rooms for conferences during breakfast time. Why not wait until after breakfast finishes for conferences. Try putting your guests first! Coffee machine still keeps breaking. Staff should show guests to a table rather than it being a free for all. Breakfast is an overall stressful experience. Elevator is still slow because the hotel can't cope with the capacity of guests. I previously said the tour desk was great. And they are but the car we booked to the airport in the morning took our ticket/receipt, confirmed it is us he is taking, and then after driving off with us in his car, he checked our room number again and decided he was actually taking other guests. So he turned around and drove us back and we changed cars moving all of our luggage. So this wasted precious time getting to the airport. Cleaning staff came to clean my room at 9am and woke me up. Granted i didn't put the do not disturb sign on but 9am is a bit early to be knocking on guests doors. Staff put some stained bedsheets on my bed. Looked like henna tattoo stains.
Anmeldt 27 juli 2017
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6,8
KIT fra Hongkong
Par
Superior King med havudsigt
Boede 2 nætter i juli 2017
Fit for family”
Room is new and clean, quite small though. We booked sea view superior room but the so called sea view is so disappointing. There is a construction site downstair with noises in the morning. Breakfast is ok but the restaurant is too small and need to wait a while for table. Swimming pool is small yet with a slide, so kids would love it. Walking distance to main tourist area but not it's not located in central part of it.
Anmeldt 24 juli 2017
Dear KIT, Thank you for taking the time to tell us about your experience at Mercure Pattaya Ocean Resort. I am glad that in overall you enjoyed your stay. As for our faclities, their description and realistic pictures are available on our and our partners web sites. I am sorry that our location and the view from your room did not justify your expectations. Thank you again for your feedback and I hope that we can welcome you again in the near future. Sincerely, Nikolay Stoyanov Area General Manager
Besvaret 07 august 2017
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9,6
Sou fra Portugal
Familie med store børn
Superior King med havudsigt
Boede 3 nætter i juli 2017
Good hotel”
The hotel is stay good location, the hotel is good for family , the swimming pool good, breakfast is good only the room is small
Anmeldt 23 juli 2017
Dear Sou, Thank you for your recent visit and for your online review. It was great to read that you found our location and services of a great value and I hope that we can welcome you again in the near future. Sincerely, Nikolay Stoyanov Area General Manager
Besvaret 07 august 2017
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Mercure Pattaya Ocean Resort
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8,0
Colin fra Storbritannien
Gruppe
Superior med 2 enkeltsenge
Boede 9 nætter i juni 2017
Nice hotel but a few issues”
The staff are great, the hotel is very nice, i especially like the way they have a pool aimed at kids and one aimed at adults catering for the needs of the different types of tourists. The rooms are very clean, good internet, great tour desk, food is mostly good and location isn't bad. But we did have a few issues. 1) The elevator is extremely slow. Nearly every time you want to go out and come back you have to wait ages for the elevator. 2) On two occasions the cups in the bedroom weren't cleaned which suggests that the cleaning staff are not following procedures or cutting corners. 3) The staff who cook the eggs at breakfast are unable to make over easy eggs which are runny. They always overcook them and you end up with hard yokes. Even if you tell them to stop cooking the eggs they'll continue anyway. And the coffee machine keeps breaking. These may sound like minor issues but i'm staying 20 nights here and the problems start to really start to grate on you after a while. 4) The biggest issue, which prompted this review and i find totally unacceptable, was this morning when i went down for breakfast. It was busy and we had to line up outside the restaurant door to wait for a table. I travel a lot - much more than the average person as i spend around 3 months a year in different 4/5 star hotels - and this is the first time i have ever had to queue for a table at breakfast. There were just two people in our group and it's low season but we had to wait in a line with a bunch of other couples and families. For a 20 night stay there are lots of cheaper options for me in Pattaya but i choose to pay a bit more for quality and comfort. I wouldn't expect these issues with a hotel of this type and price and i think i'll consider other places to stay in the future.
Anmeldt 20 juli 2017
Synes du denne anmeldelse er hjælpsom? |
9,6
chayapol fra Thailand
Par
Superior King med havudsigt
Boede 1 nat i januar 2016
Good”
Good
Anmeldt 20 juli 2017
Synes du denne anmeldelse er hjælpsom? |
10,0
Timothy fra USA
Familie med små børn
Suite med havudsigt og King Size-seng
Boede 3 nætter i september 2016
Very Good”
Perfect for families with young children
Anmeldt 19 juli 2017
Dear Tomothy, Thank you for your feedback on our recent stay with us. It was with pleasure to learn that you and you family had a nice time together and I hope that we can welcome you again in the near future. Sincerely, Nikolay Stoyanov Area General Manager
Besvaret 07 august 2017
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Mercure Pattaya Ocean Resort
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9,2
PRATYA fra Thailand
Par
Superior King med havudsigt
Boede 2 nætter i april 2017
Nice swimming pool but too many people”
Hotel facility is not enough if fully booked. Others OK.
Anmeldt 17 juli 2017
Synes du denne anmeldelse er hjælpsom? |


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