The apartment descriptions contain details of the nearest Vaporetto water-bus stop, where check-in takes place. Staff will then accompany you to the apartment.
Please let the property know your expected arrival time at least 7 days in advance. Contact details are stated in the booking confirmation. The check in hour will be confirmed by property.
Late check-in is only possible upon prior confirmation by the property, and comes at a surcharge. Please note that your reservation is otherwise not guaranteed.
The latest possible check-in hour, even if paying a surcharge, is 23:00. Contact details are stated in the booking confirmation.
Please note that it is not possible to leave your luggage in the apartment before check-in or after check-out. Please note that the check-in and key-collection take place at: MADONNA DELL'ORTO, 30121 VENICE. Please inform Mori Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.