Pan Pacific Melbourne
 Pan Pacific Melbourne
fitnesscenter Pan Pacific Melbourne
Badeværelse Pan Pacific Melbourne
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8,9
Fantastisk
4.3% i denne måned
/10
( 1819 anmeldelser)Se hvad gæsterne har sagt
PÅ KORTET
8,9
Fantastisk
Placeringsbedømmelse
Super beliggenhed - 400 meter fra centrum
Populært nabolag
  • DFO South Wharf120 m
  • Melbourne Maritime Museum190 m
  • Seafarers Bro200 m
  • The mission to seafarers310 m
  • Mission to Seafarers320 m
  • World Trade Centre430 m
  • Victoria Police Museum450 m
  • Eve Nightclub660 m
  • Docklands Park700 m
  • Crown Casino720 m
  • Gratis wi-fi

    Pan Pacific Melbourne

    2 Convention Centre Place, Melbourne (CBD), Melbourne, Australien - PÅ KORTET
    Enestående ry
    96% vil anbefale stedet til en ven
    Fantastisk morgenmad
    95% positive bemærkninger
    • 790 m til offentlig transport

    • lufthavnstransport

    • Placeret i hjertet af Melbourne

    • gratis wi-fi på alle værelser

    • aircondition

    Dette overnatningssted er populært

    Reserveret 40 gange

    Overnatningsstedets rangering|Sammenlignet med 5.630 overnatningssteder i Melbourne
    Se alle bedømmelser
    Bedømmelse for værdi for pengene
    8.6/10
    Bedømmelse for betjening
    9.0/10
    Bedømmelse for rengøring
    9.2/10
    Bedømmelse for værelseskomfort
    9.0/10
    Bedre end
    99
    %
    af Melbournes overnatningssteder
    Bedre end
    99
    %
    af Melbournes overnatningssteder
    Bedre end
    99
    %
    af Melbournes overnatningssteder
    Bedre end
    99
    %
    af Melbournes overnatningssteder
    Værdi for pengene8,6
    Afstand til centrum1 Km
    Beliggenhedsvurdering8,9
    Tætteste lufthavnEssendon Lufthavn (MEB)
    Afstand til lufthavn11,9 km

    Ledige værelser på Pan Pacific Melbourne

    9,0
    Fantastisk
    Værelseskomfort og kvalitet
    Yarra-suite (Yarra Suite)
    Yarra-suite (Yarra Suite)
    ...
    • Størrelse: 85 m²/915 ft²
    • Udsigt: By
    • 1 king-size seng
    Indtast datoer for at se priser
    Special Offer - Two-Bedroom Suite Family Package
    Special Offer - Two-Bedroom Suite Family Package
    ...
    • Størrelse: 82 m²/883 ft²
    • 2 badeværelser
    • 1 king-size seng eller 2 en...
    Indtast datoer for at se priser
    Pacific Club King
    Pacific Club King
    ...
    • Udsigt: Flod
    • Rygepolitik - røgfri værels...
    • 1 king-size seng
    Indtast datoer for at se priser
    Suite med 2 soveværelser og skyline-udsigt (2-Bedroom City Skyline View Suite)
    Suite med 2 soveværelser og skyline-udsigt (2-Bedroom City Skyline View Suite)
    ...
    • Udsigt: By
    • Rygepolitik - røgfri værels...
    • 1 king-size seng & 1 king-s...
    Indtast datoer for at se priser
    Suite med 2 soveværelser og bugtudsigt (2-Bedroom Bay View Suite)
    Suite med 2 soveværelser og bugtudsigt (2-Bedroom Bay View Suite)
    ...
    • Udsigt: Havn
    • Rygepolitik - røgfri værels...
    • 1 king-size seng & 1 king-s...
    Indtast datoer for at se priser
    Premier King Værelse med skyline-udsigt (Premier King City Skyline View Room)
    Premier King Værelse med skyline-udsigt (Premier King City Skyline View Room)
    ...
    • Udsigt: By
    • Rygepolitik - røgfri værels...
    • 1 king-size seng
    Indtast datoer for at se priser
    Panorama-suite (Panoramic Suite)
    Panorama-suite (Panoramic Suite)
    ...
    • Udsigt: By
    • Rygepolitik - røgfri værels...
    • 1 king-size seng
    Indtast datoer for at se priser
    Deluxe King
    Deluxe King
    ...
    • Rygepolitik - røgfri værels...
    • brusebad og badekar
    • 1 king-size seng
    Indtast datoer for at se priser
    Queen Familieværelse (Family Queen Room)
    Queen Familieværelse (Family Queen Room)
    ...
    • Rygepolitik - røgfri værels...
    • brusebad og badekar
    • 1 enkeltseng og 1 queen-siz...
    Indtast datoer for at se priser
    Deluxe med 2 enkeltsenge (Deluxe Twin)
    Deluxe med 2 enkeltsenge (Deluxe Twin)
    ...
    • Rygepolitik - røgfri værels...
    • brusebad og badekar
    • 2 enkeltsenge
    Indtast datoer for at se priser
    Op til 30% rabat med Agodas medlemstilbud!

    Priserne falder så snart du logger ind!

    Log ind nu
    Mere om Pan Pacific Melbourne

    Mere om Pan Pacific Melbourne

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    I nærheden

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    Anmeldelser af Pan Pacific Melbourne fra ægte gæster

    Leveret af verificerede gæster fra Agoda
    Agoda Anmeldelser (1819)Booking.com Anmeldelser (3033)
    8,9
    /
    10
    Fantastisk
    4.3% i denne måned
    Renlighed9,2
    Faciliteter8,7
    Beliggenhed8,9
    Værelseskomfort og kvalitet9,0
    Betjening9,0
    Værdi for pengene8,6
    Bedømmelse
    9+ Enestående (584)
    8-9 Fantastisk (239)
    7-8 Rigtig godt (203)
    6-7 Godt (57)
    <6 Under forventningerne (47)
    Tidspunkt på året
    Mar - Maj (265)
    Jun - Aug (294)
    Sep - Nov (235)
    Dec - Feb (336)
    Alle slags rejsende (1819)
    Alle værelsestyper
    Alle sprog

    Viser anmeldelser, der nævner: 

    Viser 1130 verificerede gæsteanmeldelser
    12345
    10,0
    Fantastisk
    Paul fra Kina
    Par
    Premier King Værelse med skyline-udsigt
    Boede 2 nætter i juli 2019

    Fantastisk”

    Excellent location and service

    Anmeldt 25 juli 2019

    Dear Paul, Thank you very much for posting a review following your recent stay ta Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops, CBD and the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 26 juli 2019
    Pan Pacific Melbourne
    10,0
    Fantastisk
    Hilman fra Indonesien
    Familie med små børn
    Premier King Værelse med skyline-udsigt
    Boede 1 nat i juli 2019

    nice hotel”

    nice hotel

    Anmeldt 25 juli 2019

    Dear Hilman, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 25 juli 2019
    Pan Pacific Melbourne
    10,0
    Fantastisk
    JOHAN fra Indonesien
    Familie med små børn
    Queen Familieværelse
    Boede 2 nætter i juni 2019

    Perfect hotel. Best hotel 2019”

    I really like this hotel. We stay 6 nights. We really like this hotel. Surround with shopping mall and resto. Clean 100% Perfect. Location 95%. Next door is big factory outlet and surround with resto. Little bit far away from station. Bedroom very comfort and very clean 100% comfort anf 100% clean. Very good Management, they very profesional, at 5am morning hotel sent me letter after we decided extend our stay, they tell me for keep stay at my room now and no need packing my stuff , they so care and details with customer. Hotel also give me more time for packing even more than check out time, im really appreciate for that . Spacious room. Very nice interior design and modern. I very very recommend this hotel for holiday. And we will come back stay there when we coming again. 100% Love this hotel

    Anmeldt 03 juli 2019

    Dear Johan, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivery exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO, close to free tram stops, CBD and the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 04 juli 2019
    Pan Pacific Melbourne
    9,2
    Fantastisk
    Erna fra Australien
    Familie med store børn
    Queen Familieværelse
    Boede 5 nætter i juli 2019

    Awesome ”

    Our stayed at Pan Pacific Melbourne was awesome. The staff were so friendly and very helpful. The view from our room that we stayed that was perfect. I would like to come to stay in this hotel again in the future.

    Anmeldt 19 juli 2019

    Dear Erna, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 22 juli 2019
    Pan Pacific Melbourne
    9,2
    Fantastisk
    Indah fra Indonesien
    Familie med små børn
    Queen Familieværelse
    Boede 4 nætter i maj 2019

    excellent stay”

    staff was friendly, room was spacious and very clean, breakfast was good, excellent location (near DFO and lots of other restaurants and cafes withing walking distance). overall, it was a memorable stay.

    Anmeldt 12 juni 2019

    Dear Indah, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 12 juni 2019
    Pan Pacific Melbourne
    8,8
    Fantastisk
    Elena fra Singapore
    Par
    Deluxe King
    Boede 3 nætter i maj 2019

    Awesome Experience with Pan Pacific Melbourne”

    Although the location is not near to Flinder Station, it is within 7 minutes walk to the nearest tram station where you can take a ride to the CBD. The staff here are very helpful and friendly in providing us with the needed directions . Breakfast is good. Thanks for the upgrade to the city view, it was awesome and beautiful. Room is spacious and clean, Indoor slippers are provided only upon request. Will I recommend stay in this hotel? Definitely!

    Anmeldt 02 juni 2019

    Dear Elena, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located close to free tram stops and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 12 juni 2019
    Pan Pacific Melbourne
    8,4
    Fantastisk
    Eileen fra Singapore
    Gruppe
    Queen Familieværelse
    Boede 5 nætter i maj 2019

    Good stay but housekeeping can be improved”

    Booked 2 family rooms for 3 pax each and stayed 5 nights during our melbourne trip. Frontdesk staff, Supriya who attended to us during our check in and check out was very friendly and professional. Was told that we have consumed mini bar item when we did not, Supriya helped us to waive. Advise all to check mini bars items during check in time to avoid unnecessary charges arising from previous guest. Housekeeping staff can be more attentive, only provide supplies for 2 pax when we booked for triple and some items were not replenished or provided (slippers, toothbrush, mineral water) during our stay. Location was ok, 8mins walk to free tram station and 15mins walk to crown casino.

    Anmeldt 23 maj 2019

    Dear Eileen, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Supriya. However, I have noted your comments on our housekeeping standard. We sincerely regret the inconvenience caused. Please be assured our Executive Housekeeper is addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

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    Pan Pacific Melbourne
    9,6
    Fantastisk
    Vina fra Malaysia
    Familie med store børn
    Queen Familieværelse
    Boede 7 nætter i april 2019

    Enjoyed my stay here”

    Absolutely loved my stay here. The room was spacious and clean. Hotel was close to the free tram zone, casino, mall and eateries. You are spoiled for choice in terms of activities. The breakfast was delicious and I loved the choices of coffee you can order. Got a room with a perfect view, it was half city and half dock. Perhaps my only complaint would be housekeeping because they always do not replenish the towels and toiletries for 3 guests. I had to call service one nearly everyday to request for more. For a 5 star hotel, the housekeeping is very unprofessional. This was my only dissatisfaction about the hotel.

    Anmeldt 08 maj 2019

    Dear Vina, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located next to DFO, close to free tram stop, Crown Casino and the entertainment precinct, and I am very pleased you find it extremely convenient. However, I have noted your comments on our housekeeping standards and we deeply regret the inconvenience and disappointment caused. I would like to assure you this is not the typical guest experience that we deliver. Please be assured our Executive Housekeeper is addressing your comments to prevent any such repetition in the future for our guests’ best interest. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

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    Pan Pacific Melbourne
    9,2
    Fantastisk
    CHING fra Hongkong
    Par
    Queen Familieværelse
    Boede 2 nætter i maj 2019

    Great breakfast, discounted car parking”

    Location is the only flaw , which 5~10 mins walk from stations, but close to crown casino. You can enjoy aus25 (50%off) car parking discount per 24hrs which is great. Breakfast buffets choices are international and plenty of choices, better than spending aus30 outside for normal one. Room is spacious and wide window with view. The best is they provide many electric holes (over 8 some with usb pod) for chargers in room.

    Anmeldt 06 maj 2019

    Dear Ching, Thank you so much for taking the time to review your recent stay at Pan Pacific Melbourne. I was delighted to see that you enjoyed your stay and had a wonderful time, particularly enjoying our breakfast and our spacious and clean rooms. Once again, thank you for your feedback and we look forward to welcoming you back to the Pan Pacific Melbourne in the not too distant future! Sincerely, Supriya Rana Guest Relations Supervisor Pan Pacific Melbourne

    Besvaret 08 maj 2019
    Pan Pacific Melbourne
    10,0
    Fantastisk
    Prakash fra Singapore
    Familie med små børn
    Queen Familieværelse
    Boede 7 nætter i april 2019

    Excellent Stay”

    Good spread at breakfast. Child Friendly. Rooms were large and comfortable. Luxurious. Sleep was good. Service was excellent. Carpark at the Convention centre was convenient. Shopping at DFO was great.

    Anmeldt 02 maj 2019

    Dear Prakash, Thank you so much for taking the time to review your recent stay at Pan Pacific Melbourne. I was delighted to see that you enjoyed your stay and had a wonderful time, particularly enjoying our breakfasts and child-friendly amenities! Once again, thank you for your feedback and we look forward to welcoming you back to the Pan Pacific Melbourne in the not too distant future. Sincerely, Supriya Rana Guest Relations Supervisor Pan Pacific Melbourne

    Besvaret 07 maj 2019
    Pan Pacific Melbourne
    10,0
    Fantastisk
    To fra Hongkong
    Familie med små børn
    Suite med 2 soveværelser og bugtudsigt
    Boede 3 nætter i april 2019

    Wonderful stay with kids - two bedrooms ”

    Downstair is DFO outlet which is very convenient . but the carpark need to pay for parking AUD 24. Breakfast is super nice and the room are clean and comfy. The bed is a bit too soft for me but still fine. I love the place

    Anmeldt 29 april 2019

    Dear To, Thank you so much for taking the time to review your recent stay at Pan Pacific Melbourne. I was delighted to see that you enjoyed your stay and had a wonderful time. Once again, thank you for your feedback and we look forward to welcoming you back to the Pan Pacific Melbourne in the not too distant future! Sincerely, Supriya Rana Guest Relations Supervisor Pan Pacific Melbourne

    Besvaret 02 maj 2019
    Pan Pacific Melbourne
    10,0
    Fantastisk
    WAI fra Hongkong
    Familie med store børn
    Queen Familieværelse
    Boede 4 nætter i juni 2019

    Whole-hearted 5 star services ”

    My trip to Melbourne is to celebrate my 23rd wedding anniversary. However, after 2 days sightseeing, my daughter aged 15 started to have high fever for 2 days. When we need help, Pan pacific really provide their greatest support to us. That’s what 5-star hotel meant to be. Thank you for the whole-hearted services of Mr. Craig Bonnor and his team, especially Ms Supriya who managed to call the doctor to come to our room for consultation, asked conceige to buy us medicine, managed to send breakfast & food to our room etc....etc.... Thank you for your care & thank you for your patience & thank you for your smiley face to comfort us. Thank you 🙏🏻

    Anmeldt 04 juli 2019

    Thank you very much for posting a review following your recent 23rd wedding anniversary stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Supriya and the team. We greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 09 juli 2019
    Pan Pacific Melbourne
    10,0
    Fantastisk
    Atchareeya fra Australien
    Par
    Suite med 2 soveværelser og skyline-udsigt
    Boede 1 nat i marts 2019

    Loves it”

    My favourite hotel in Melbourne staffs are out standing accepted food & beverage staffs knocked on my door and told me I supposed to be checking out

    Anmeldt 13 juli 2019

    Dear Atchareeya, Thank you very much for posting your feedback on your stay at Pan Pacific Melbourne. We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service I greatly appreciate receiving your comments on our staff. Rest assured I have already shared it with the team as it is is particularly motivating for them to receive comments like the ones you provided. However, I have noted your comments that our F&B staff knocked on your door and told you you were supposed to check-out. We deeply regret the inconvenience and disappointment caused. Please be assured our F&B leadership team is addressing your comments to prevent any such repetition in the future for our guests’ best interest. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

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    Pan Pacific Melbourne
    10,0
    Fantastisk
    Atchareeya fra Australien
    Par
    Premier King Værelse med skyline-udsigt
    Boede 1 nat i marts 2019

    Fantastisk”

    My favourite hotel in Melbourne

    Anmeldt 13 juli 2019

    Dear Atchareeya, Thank you very much for posting a review following your stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 15 juli 2019
    Pan Pacific Melbourne
    8,8
    Fantastisk
    Jennifer
    Par
    Pacific Club King
    Boede 1 nat i marts 2019

    A BREAK AWAY”

    NICE HOTEL BUT WAS NOT IMPRESSED WITH THE EXECUTIVE LOUNGE, THERE WAS NOT MUCH FOOD AND VARIETY WAS POOR, LIQUOR WAS FINE BUT BREAKFAST DOWN STAIRS WAS A REAL WINNER AND STAFF IN THE LOUNGE WERE NEVER AROUND EITHER OUR SUITE WAS LOVELY BUT IT WASN'T THAT CHEAP, YOU BE THE JUDGE

    Anmeldt 05 marts 2019

    Dear Jennifer, Thank you very much for posting a review following your stay at Pan Pacific Melbourne. I have noted your comments on your lounge experience and lack of variety during the evening service. We sincerely regret the disappointment and inconvenience caused. I would like to assure you this is not the typical guest experience that we deliver. Rest assured I will personally address your comments with the Executive Chef and Pacific Club Manager to ensure appropriate action is taken to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back to Pan Pacific Melbourne in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

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    Pan Pacific Melbourne
    8,0
    Fantastisk
    Li fra Malaysia
    Familie med store børn
    Suite med 2 soveværelser og bugtudsigt
    Boede 3 nætter i januar 2019

    Comfortable stay”

    We stayed in a 2 bedroom bay view suite which has a great view! Room was clean and modern and we loved the daily spread of breakfast. The only downside was that the sinks were too small for use and the water pressure isn’t great in the shower. Location is excellent just by the wharf and DFO shopping mall just at the doorstep. Though not exactly in the CBD, it is only short walk to the free tram station.

    Anmeldt 02 februar 2019

    Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the DFO, close to free tram stops and the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 06 februar 2019
    Pan Pacific Melbourne
    9,6
    Fantastisk
    David fra Australien
    Par
    Queen Familieværelse
    Boede 4 nætter i februar 2019

    Amazing Hotel”

    Travelled here with my Mum for her birthday, rooms we're immaculate, awesome views. The staff in the lounge we're very patient and friendly.

    Anmeldt 21 juli 2019

    Dear David, Thank you very much for posting a review following your mum's birthday stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to the Pacific Club Lounge team. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 22 juli 2019
    Pan Pacific Melbourne
    8,0
    Fantastisk
    Philip fra Australien
    Rejsende alene
    Premier King Værelse med skyline-udsigt
    Boede 1 nat i juni 2019

    Rigtig godt”

    Staff and service were perfect! Only thing is no milk for tea and coffee and the battery’s where flat in the remote for TV on both occasions

    Anmeldt 01 juli 2019

    Dear Philip, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. I was delighted to learn that you were happy with our service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. However I have noted your comments that milk wasn't provided and the batteries in the TV remote control were flat. We deeply regret the inconvenience and disappointment caused. Please be assured our Executive Housekeeper and Chief Engineer are addressing your comments to prevent any such repetition in the future for our guests' best interest. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

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    Pan Pacific Melbourne
    9,6
    Fantastisk
    Yew fra Singapore
    Par
    Premier King Værelse med skyline-udsigt
    Boede 2 nætter i juni 2019

    Excellent location”

    This hotel is located just beside the South Wharf DFO. Room was very clean and with fantastic city view. Service was great as Staff were very friendly. They even provided a weighing scale for us to weigh our luggage as we suspected that we shopped too much and exceeded the weight limit for our luggage. Valet parking service available too, for AUD$59. Overall, this is an excellent hotel in our opinion.

    Anmeldt 25 juni 2019

    Dear Yew, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

    Besvaret 25 juni 2019
    Pan Pacific Melbourne
    7,2
    Rigtig godt
    Pranajaya fra Singapore
    Familie med små børn
    Queen Familieværelse
    Boede 1 nat i juni 2019

    Didn't expect it to be the way it is”

    Checked in late as we had a 10 hour drive. Check in was great. Oliver was amazing. Booked 2 rooms, one of the room blew heater even though the temperature was 18. NO maintenance at night. It was too tiring to move to another room, so they gave us a FAN. Breakfast was another bad experience. Staff in the restaurant doesn't seem to know what she's talking about. When asked to check, she never came back with an answer and it creates a miss communication with the front desk when we checked out. Thank God for Oliver who cleared it up swiftly. I think Novotel just opposite this hotel is much better

    Anmeldt 10 juni 2019

    Dear Pranajaya, Thank you very much for posting your feedback. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Oliver. However, I have noted your comments that maintenance wasn't available to fix the room temperature, and your breakfast & check-out experience. We sincerely regret the inconvenience and disappointment caused. Please be assured our Chief Engineer & F&B Leadership Team are addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not too distant future to experience the five star standard we pride ourselves on. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

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    Pan Pacific Melbourne
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    • Super beliggenhed
    • Melbourne Aquarium
    • Southern Cross station er inden for 0.79 km.