Phuket Graceland Resort & Spa
Phuket Graceland Resort & Spa
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Fantastisk
Beliggenhed
8,4
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Phuket Graceland Resort & Spa

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7,9
81% vil anbefale ejendommen til en ven
  • Lufthavnstransport

  • 60 m fra stranden

  • valutaveksling

  • byens hjerte

Værelsesvalg
8,0
Rigtig godt
Værelseskomfort og kvalitet
Denne ejendom er populærReserveret 16 gange i de sidste 24 timer | 10 rejsende ser på denne ejendom lige nu
Sunset deluxe med pooludsigt (Sunset Deluxe Pool View)
Sunset deluxe med pooludsigt (Sunset Deluxe Pool View)
...
  • Udsigt: Pool
  • 54 m²/581 ft²
  • 2 queen-size senge eller 1 ...
Indtast datoer for at se priser
Sunset deluxe med adgang til pool (Sunset Deluxe Pool Access)
Sunset deluxe med adgang til pool (Sunset Deluxe Pool Access)
...
  • Udsigt: Pool
  • 54 m²/581 ft²
  • 2 dobbeltsenge
Indtast datoer for at se priser
Sunset Grand Deluxe
Sunset Grand Deluxe
...
  • 69 m²/743 ft²
  • separat bruser og badekar
  • 2 king-size senge
Indtast datoer for at se priser
Sunset Grand deluxe med adgang til pool (Sunset Grand Deluxe Pool Access)
Sunset Grand deluxe med adgang til pool (Sunset Grand Deluxe Pool Access)
...
  • Udsigt: Pool
  • 69 m²/743 ft²
  • 2 dobbeltsenge
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Deluxe Værelse (Deluxe)
Deluxe Værelse (Deluxe)
...
  • Udsigt: Have
  • 42 m²/452 ft²
  • 1 enkeltseng og 1 dobbeltse...
Indtast datoer for at se priser
Familieværelse med pooludsigt - Nyrenoveret (Family Pool View Room - Newly Renovated)
Familieværelse med pooludsigt - Nyrenoveret (Family Pool View Room - Newly Renovated)
...
  • Udsigt: Pool
  • 62 m²/667 ft²
  • 2 queen-size senge
Indtast datoer for at se priser
Graceland Suite med havudsigt - Nyrenoveret (Graceland Sea View Suite - Newly Renovated)
Graceland Suite med havudsigt - Nyrenoveret (Graceland Sea View Suite - Newly Renovated)
...
  • Udsigt: Hav
  • 82 m²/883 ft²
  • 2 king-size senge
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Familieværelse (Family Room)
Familieværelse (Family Room)
...
  • Udsigt: Have
  • 62 m²/667 ft²
  • 2 dobbeltsenge
Indtast datoer for at se priser
Deluxe Værelse med pool-adgang - Nyrenoveret (Deluxe Room with Pool Access - Newly Renovated)
Deluxe Værelse med pool-adgang - Nyrenoveret (Deluxe Room with Pool Access - Newly Renovated)
...
  • Udsigt: Pool
  • 54 m²/581 ft²
  • 1 enkeltseng og 1 queen-siz...
Indtast datoer for at se priser
Deluxe Værelse med pooludsigt - Nyrenoveret (Deluxe Pool View Room - Newly Renovated)
Deluxe Værelse med pooludsigt - Nyrenoveret (Deluxe Pool View Room - Newly Renovated)
...
  • Udsigt: Pool
  • 42 m²/452 ft²
  • 1 enkeltseng og 1 queen-siz...
Indtast datoer for at se priser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (1667)Booking.com Anmeldelser (896)
Hotellets stand/rengøring7,9
Faciliteter8,2
Beliggenhed8,4
Værelseskomfort og kvalitet8,0
Service7,6
Værdi for pengene7,7
Leveret af verificerede gæster fra Agoda
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Sunset deluxe med pooludsigt
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Viser 1370 verificerede gæsteanmeldelser
12345
9,6
Fremragende
jonna fra Danmark
Familie med store børn
Deluxe Værelse
Boede 14 nætter i januar 2018
Jonna Olsen ”
Dejligt hotel kan varmt anbefales eneste klager over at pollen var optaget af håndklæder der skulle være OBS på at gæsterne ikke lagde håndklæder og så gik op for at sove eller gå ved strande
Anmeldt 10 februar 2018
8,7
Fantastisk
Ditte fra Danmark
Par
Sunset deluxe med pooludsigt
Boede 7 nætter i december 2015
Super godt”
Maden, værelset, poolen
Det var et super dejligt ophold
Anmeldt 19 december 2015
6,7
Godt
Bjoerg fra Danmark
Gruppe
Deluxe Værelse
Boede 6 nætter i oktober 2015
Plads til forbedringer”
Værelset - Renligheden - personalet
Det var okay, men hotellet mangler atmosfære. Det kunne have ligget hvor som helst. Man fornemmer ikke man er i Thailand. Der manglede faciliteter i forhold til hvad der var beskrevet der ville være. Og generelt levede hotellet ikke op til hvad man forventer af et 5 stjerne hotel. 3 stjerne ville være passende. fordi det er stort giver ikke automatisk ret til 5 stjerner.
Anmeldt 22 oktober 2015
8,7
Fantastisk
Dan fra Danmark
Familie med store børn
Sunset Grand Deluxe
Boede 17 nætter i juni 2015
Generalt fint hotel”
svømmingpool / Resturant/bowlingbane
Opholdet var fint men 5 stjerner er det ikke til 4 ville passe bedre
Anmeldt 19 juli 2015
6,4
Godt
Beverley fra Australien
Par
Deluxe Værelse
Boede 10 nætter i september 2018
Room was pretty average but resort itself was very nice, in need of renovation ”
As a couple not needing a spare bed, there should of been an option for a couples configuration for a room, instead of a single bed and a double bed, have a proper sitting area so when you get room service, you have a place to eat it, also room was very tired looking, needed updating with modern facilities for usb charging for mobile phone , etc. the grounds where the only nice thing about it, however many of the spa facilities were not working. All in all the resort is in need of an upgrade. Out of 10, I would only score a 6. We had breakfast included, was very good, lots of options available, bed was not to my liking but my husband thought it was comfortable , staff were very friendly and helpful, checkout was a little strange as we had to wait for someone to check before we could leave, we had never encountered this before.
Anmeldt 18 september 2018
10,0
Fremragende
Essam fra Australien
Par
Deluxe - Nyrenoveret
Boede 4 nætter i september 2018
Great value, great staff and great location ”
This hotel was amazing, the staff were really friendly. The breakfast was great unfortunately we didn't get a chance to try the dinner buffet. We would spend alot of time by the main pool which was beautifully and located right across the beach. Highly recommend this hotel to couples and families. Thanks Graceland Team!
Anmeldt 17 september 2018
8,8
Fantastisk
David fra USA
Par
Deluxe Værelse
Boede 4 nætter i juli 2018
Needs a coat of paint”
When Graceland was first built is was a top of the line hotel in Phuket but it seems to me that it's starting to look a bit rundown. If you're going to charge those rates then you're competing with the best like we see in Las Vegas and Graceland needs to spruce the place up. Outside with all the pools and so on it's great but there are too many dent's and knicks and scrapes showing for it to be truly top of the line.
Anmeldt 14 september 2018
7,6
Rigtig godt
elton fra Australien
Rejsende alene
Deluxe Værelse
Boede 3 nætter i september 2018
great location will be back ”
Very impressive
Anmeldt 07 september 2018
8,0
Fantastisk
KAMAL fra Indien
Familie med store børn
Deluxe Værelse med pooludsigt - Nyrenoveret
Boede 4 nætter i september 2018
Hotel is good, but food is not good specially vegetarian section is very week.”
Improve food quality, and add more vegetarian dishes in menu card.
Anmeldt 05 september 2018
5,2
Ashleigh fra Australien
Par
Deluxe Værelse med pooludsigt - Nyrenoveret
Boede 8 nætter i august 2018
The hotel was ok but it wasn’t anything special.”
The hotel was ok there were 3 pools to sit by which was good. As for the service around the pool there was none you had to go get drinks/food yourself know one came around asking, as this being classed as a resort the pool service wasn’t great. Also it is a big resort but the staff at reception weren’t over the top helpful know one went out of their way to help for example we decided to stay longer at this hotel as we didn’t end up moving on, when we asked for prices for rooms they just told us to go online they did not try and offer us a good deal or try to promote us to want to stay longer. When we moved to our new room almost everyday the cleaners forgot to clean our room even though we had the make up room sign on. Overall the hotel was not bad in itself and I would recommend others to stay but just don’t expect over the top service.
Anmeldt 28 august 2018
9,6
Fremragende
SOJIN fra Sydkorea
Rejsende alene
Sunset deluxe med pooludsigt
Boede 1 nat i august 2018
Very Nice.”
It was a second visit. The location was really good and the staff was kind. Especially, there are three large swimming pools, so I used them well. Next time I visit Phuket again, I will stay again in Graceland Resort & Spa
Anmeldt 24 august 2018
10,0
Fremragende
Sean fra Sydafrika
Familie med store børn
Deluxe Værelse
Boede 8 nætter i august 2018
Fremragende”
I really enjoyed my stay at this resort with my two kids 13 & 15 Though the building itself has started aging a bit, everything worked, its well maintained, its clean. The rooms are excellent, spacious and has all the amenities expected. The resort itself is secluded from the busy hustle of Patong and once inside it is packed with the most amazing swimming pools, tenpin bowling lanes, restaurants, coffee shops, gym. Exiting the gates of the resort you are literally a 200m walk on your on the white sands of Patong Beach, a leisurely 1km walk will spit you out right onto the infamous Bangla st. Great Stay, would definitely come back!
Anmeldt 24 august 2018
5,2
Kate fra Australien
Par
Sunset deluxe med adgang til pool
Boede 7 nætter i august 2018
Pretty average and disappointing ”
Very dated resort which I imagine would have been amazing in 1992. The staff were unhelpful on checkin/checkout and seemed on the whole miserable. Have stayed in Bali and Vietnam and found the people and culture warm and welcoming but here it was the complete opposite... from the pool bar staff, housekeepers and to the waitresses :( Not sure if they are underpayed and overworked? The highlight of the trip was that we booked the pool deluxe room that meant we had pool access straight from our bedroom. Also a very good Penang Curry from one of the restaurants at the resort. Unfortunatley I would not recommend anyone I know to stay here.
Anmeldt 16 august 2018
Dear Kate I am so sorry to learn that you were disappointed with so many aspects of your stay at our resort, and all of your comments have been passed on to the rest of the management team. Yours Sincerely Stuart Roberts Concierge Manager
Besvaret 11 september 2018
Phuket Graceland Resort & Spa
2,8
Yaqoob fra Bahrain
Familie med små børn
Nyt familieværelse
Boede 5 nætter i august 2018
Not good for people coming from the middle east”
Hotel furnitures are old and rooms not clean having cockroaches coming out from the wall decoration wood housekeeping in general is poor. They used to have 2 or 1 of the 6 restaurants cooking Halal Food but they cancelled this ignoring Muslim guests. No bus shuttle to the island key mall Jencelyon like the other hotels. Most of the Staff are careless specially room service and reception unlike the great Thai people we have met in Phuket. Probably this is a management working style. If you want to get a friend to your room you need to pay 1000 Bhat which I had to do unfortunately since a friend came to visit me travelling from a distance. Location is good opposite to the sea but the main entrance is directly next to a cemetery. In general, myself and family regret staying in this hotel.
Anmeldt 14 august 2018
Dear Yaqoob I am so sorry to learn from your review that you were unhappy with so many aspects of your stay. Up until one year ago one of our restaurants was an accredited Halal restaurant, unfortunately we had to cease operating this as a Halal restaurant due to the lack of demand from our guests. To the best of my knowledge none of the hotels in Patong offer Halal food. Thirty per cent of our population on the island of Phuket are Muslim , and there are many Halal accredited restaurants throughout Patong and indeed the whole island of Phuket, and we will be happy to assist all of our guests with information and locating these restaurants All of your comments will be passed on to the rest of the management team for their attention. I am so sorry that you will not be coming back to stay with us again. Yours Sincerely Stuart Roberts Concierge Manager
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Phuket Graceland Resort & Spa
9,2
Fremragende
MOURAD fra Algeriet
Familie med små børn
Graceland Suite med havudsigt - Nyrenoveret
Boede 3 nætter i august 2018
50”
´´Good happiness
Anmeldt 13 august 2018
Dear Mourad We appreciate your concise and generous review. While it is only two words, it actually says so much. I am so pleased that you feel this way about your recent stay at our resort, thank you for choosing to stay with us and we hope that you will come back to stay with us again. Yours Sincerely Stuart Roberts Concierge Manager
Besvaret 11 september 2018
Phuket Graceland Resort & Spa
9,2
Fremragende
Abigail
Rejsende alene
Deluxe Værelse
Boede 5 nætter i august 2018
Housekeeping is outstanding ”
All staff apart from reception (found a few of them to be quite rude) were fantastic. Housekeeping is outstanding. Facilities are very good for families. Must do the Thai cooking class. The wifi connection isn’t that great. It is always dropping out. Very good and value fore the cost.
Anmeldt 11 august 2018
Dear Abigail Thank you so very much for this kind and generous review. I am thrilled that you felt so positively about your time here at Graceland. I am so pleased that you enjoyed our Thai cooking class, it is very popular with all the guests who enroll. Many thanks for choosing to stay with us and we hope that you will come back to stay with us again sometime in the not too distant future. Yours Sincerely Stuart Roberts Concierge Manager
Besvaret 11 september 2018
Phuket Graceland Resort & Spa
6,8
Godt
Anthony fra Australien
Par
Deluxe Værelse med pooludsigt - Nyrenoveret
Boede 1 nat i august 2018
A little tired but has great pools and location. May be the low season equals low levels of energy ”
The reception and events staff were excellent but the waiting and cleaning staff were less than enthusiastic. Room servicing was spasmodic and bar fridge was never replenished. Breakfast food was poor, often cold and not tended for quality. I expected a much higher level of performance including a HOT cup of tea.
Anmeldt 06 august 2018
Dear Anthony Thank you for taking the time to write this review, We appreciate all of our guests comments, they give us the feedback we need in order to move ahead in improving our services, All of your comments will be passed on to the rest of the management team for their attention. Thank you for choosing to stay with us. Yours Sincerely Stuart Roberts Concierge Manager.
Besvaret 11 september 2018
Phuket Graceland Resort & Spa
6,8
Godt
Navinee fra Storbritannien
Familie med små børn
Deluxe Værelse
Boede 7 nætter i juli 2018
Very nice swimming pool, big hotel but dated decor. Staffs are lovely though. ”
Staffs are lovely, attentive but very busy. It took me at least 3 calls for anything I asked for but when they (eventually) arrived they are lovely and very helpful. Internet service is not great. Location is OK, take me 15 -20 minutes to walk in the hot sun to go to the Jungceylon shopping mall. The taxi ride in Phuket is awfully expensive. More pricey than the Bangkok taxi. I know this is not hotel false but if you prefer to be closer to Junceylon then I wouldn't recommend Phuket Graceland resort. Breakfast buffet is ok, nothing special.
Anmeldt 02 august 2018
Dear Navinee Thank you for this review and thank you so much for choosing to stay with us at our resort. I am pleased to read that you had an enjoyable time here. We hope that you will come back to stay with us again. Yours Sincerely Stuart Roberts Concierge Manager
Besvaret 11 september 2018
Phuket Graceland Resort & Spa
4,8
Yee fra Malaysia
Gruppe
Deluxe Værelse
Boede 2 nætter i juli 2018
The hotel pictures are outdated”
We chose the hotel based on pictures and proximity to the beach, however dissappointed by the fact that its very dated. Also hotel's breakfast is all the same as the next day. Recommended for location near to beach and probably for family stay where big rooms will help, that's about it.
Anmeldt 31 juli 2018
Dear Yee I am so sorry to learn from your review that you were disappointed with many aspects of your stay with us. All of your comments will be discussed with the rest of the management team in a sincere effort to improve the quality of our facilities and service . Yours Sincerely Stuart Roberts Concierge Manager
Besvaret 11 september 2018
Phuket Graceland Resort & Spa
8,4
Fantastisk
Alana fra Australien
Familie med store børn
Deluxe Værelse med pooludsigt - Nyrenoveret
Boede 4 nætter i juli 2018
Fantastisk”
Great pools and friendly service.
Anmeldt 24 juli 2018
12345
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