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Relais Santa Croce by Baglioni Hotels
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Relais Santa Croce by Baglioni Hotels

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Baseret på 37 anmeldelserSe hvad gæsterne har sagt
9,0
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Værelsesvalg
Royal Suite
...
  • 170 m²/1830 ft²
  • 1 king-size seng
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Deluxe Dobbelt (Deluxe Double)
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  • 30 m²/323 ft²
  • 1 queen-size seng
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Junior Suite
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  • 47 m²/506 ft²
  • 1 enkeltseng og 1 dobbeltse...
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Superior Dobbelt (Superior Double)
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  • 27 m²/291 ft²
  • 1 queen-size seng
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Grande Deluxe (Grand Deluxe)
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  • 37 m²/398 ft²
  • 1 queen-size seng
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Presidential Suite
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  • 91 m²/980 ft²
  • 1 king-size seng
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Familieværelse (Family Room)
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  • 2 king-size senge
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Verificerede kundeanmeldelser

Agoda Anmeldelser (37)Booking.com Anmeldelser (318)
Sortér efter rejsetype
Hotellets stand/rengøring9,5
Faciliteter9,1
Beliggenhed8,9
Værelseskomfort og kvalitet8,9
Service9,2
Værdi for pengene8,8
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Viser 30 verificerede anmeldelser
123
10,0
Ronen fra USA
Rejsende alene
Deluxe Dobbelt
Boede 1 nat i juni 2017
Historic Elegance in the heart of florence
The entire team at relais Santa Croce was outstanding. They exceeded every expectation one could possibly have while on a trip. The room was extremely clean with excellent views of Santa Croce. The window opened like a large balcony and the wind flowed in naturally set to a picturesque setting of organic Firenze life. The GM Marco placed a special invitation for a classical concert that the hotel was hosting with an opera singer and guitarist. It was splendid and the entire atmosphere of the hotel is one of taste, character, elegance and class. I recommend wholeheartedly.
Anmeldt 28 juni 2017
Synes du denne anmeldelse er hjælpsom?|
10,0
ellen fra Canada
Gruppe
Deluxe Dobbelt
Boede 2 nætter i maj 2017
We loved the location, the ambience and the decor
How helpful everyone was. Appreciated the music during the day
Anmeldt 31 maj 2017
Synes du denne anmeldelse er hjælpsom?|
9,6
Clive fra Storbritannien
Par
Deluxe Dobbelt
Boede 2 nætter i maj 2017
A Real Touch of Class in a Soellbinding City
The Santa Croce displayed a high level of professionalism, good manners and customer service from the moment we stepped in till the time we had to leave. Our room was immaculate and very well appointed. The public rooms in the hotel need to be seen to be believed. We felt as though we were staying in one of the opulent palaces Florence is so famous for. Its location was ideal for us being easy to find by car even in the historic district. All major Florentine attractions and 'big names ' are a short walk away through the delightful alleyways and thoroughfares of Florence. We were pleased to be close enough to the attractions but removed from the bustle and noise of the direct centre. In conclusion, a five star hotel that deserves every one of those stars.
Anmeldt 31 maj 2017
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9,6
Andreas fra Sverige
Familie med små børn
Grande Deluxe
Boede 8 nætter i maj 2017
Top notch hotel
Top notch hotel in central Florence. Only thing I missed was a gym and a spa. The staff was absolutely fantastic.
Anmeldt 29 maj 2017
Synes du denne anmeldelse er hjælpsom?|
9,2
Rosie fra Australien
Par
Deluxe Dobbelt
Boede 4 nætter i december 2016
Beautiful Hotel
Our room was beautiful and clean. Some staff were great others not too friendly.
Anmeldt 15 januar 2017
Synes du denne anmeldelse er hjælpsom?|
9,6
Ted fra USA
Par
Deluxe Dobbelt
Boede 4 nætter i november 2016
Great hotel; perfect location!
Says it all!
Anmeldt 08 november 2016
Synes du denne anmeldelse er hjælpsom?|
10,0
Afshin fra Italien
Familie med små børn
Deluxe Dobbelt
Boede 4 nætter i maj 2016
By far the best hotel in Florence!
The most friendly and helpful staff I've encountered. Beautiful palace. Excellent location.
Anmeldt 05 juni 2016
Synes du denne anmeldelse er hjælpsom?|
7,6
Hock fra Singapore
Familie med store børn
Grande Deluxe
Boede 3 nætter i maj 2016
Relatively okay
They recommended us really good food! However, the room was relatively old?
Anmeldt 19 maj 2016
Synes du denne anmeldelse er hjælpsom?|
7,6
Chee fra Singapore
Par
Deluxe Dobbelt
Boede 4 nætter i marts 2016
The grandeur of the hotel and service of the staff caught my attention, but the hotel was quite run down
I had mostly good experience with the hotel except a few mishaps. The hotel staff's service was excellent, it was home to a Michelin 3 Star restaurant and they even had a steam bath inside the room. The room was very dimly lit, the heater was leaking water, and the hot flask tripped, which tripped the entire room's electricity, and spoiled the fridge and my iPhone charger cable (my only one btw). Luckily the hotel manager gave me a spare iPhone cable. Most of the staff showed me utmost respect and courtesy except one blond young chap who worked during the night shift. When I first came back at night, he did not open the door for me and looked at me with disbelief. Bearing in mind I like to dress very casually like jean or short plus polo T (it was quite a warm spring in Florence as well). When he saw my hotel room keys then he reluctantly opened the door for me, but not before passing some remarks in Italian to his colleague (not sure what he said, but the tone wasn't nice. May be I think too much but it was rude to whisper when a guest walked past, no?). Further, another night I went out to purchase sandwich at a nearby shop, and again, he looked at me in disbelief when I came back with a cheap sandwich in my hands (of course I was in short and T-Shirt). To be honest, I had dined in Enoteca Pinchiorri, and could afford to dine there every night if I want to. I felt his attitude can be improved by a huge margin. That said, the rest of the staff were excellent. From opening the doors promptly, helping us with luggage, confirming our tours and so on.
Anmeldt 08 maj 2016
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10,0
Janice fra USA
Par
Grande Deluxe
Boede 4 nætter i januar 2016
Attention to details!
Location, staff
Anmeldt 09 januar 2016
Synes du denne anmeldelse er hjælpsom?|
123
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