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Salalah Rotana Resort
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8,1
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Familiesuite med 2 soveværelser (2 Bedroom Family Suite)
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  • 143 m²/1539 ft²
  • 2 enkeltsenge og 1 king-siz...
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Premium Suite
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  • 95 m²/1023 ft²
  • 1 king-size seng
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Deluxe-King suite (Deluxe Suite King)
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  • 95 m²/1023 ft²
  • 1 king-size seng
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Klassisk værelse med 2 enkeltsenge (Classic Room Twin)
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  • 43 m²/463 ft²
  • 2 enkeltsenge
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Klassisk king-værelse (Classic Room King)
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  • 43 m²/463 ft²
  • 1 king-size seng
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Deluxe med 2 enkeltsenge (Deluxe Twin Bed)
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  • 43 m²/463 ft²
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Deluxe med 1 King Size-seng (Deluxe King Bed)
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  • 43 m²/463 ft²
  • 1 king-size seng
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Premium king-værelse (Premium Room King)
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  • 67 m²/721 ft²
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Summer Offer – Premium Room
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  • 67 m²/721 ft²
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  • 1 dobbeltseng
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Premium - King Size-seng (Premium King Bed)
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  • 67 m²/721 ft²
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Agoda Anmeldelser (104)
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Hotellets stand/rengøring8,6
Faciliteter8,1
Beliggenhed7,9
Værelseskomfort og kvalitet9,1
Service8,0
Værdi for pengene7,5
Mad og drikke8,1
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12345
6,8
Nahed fra Saudi-Arabien
Gruppe
Klassisk king-værelse
Boede 2 nætter i september 2017
The hotel is very nice but the staff at the reception not really the best in terms of attitude.
The staff at the reception and guests relations always have an attitude issues. They don't cooperate with you even if you are coming with big group, as if they tell you: we really don't care if you don't come back to stay with us and that's really bad. The staff at the restaurant very friendly but those are not the people you deal with when you arrive the hotel. They need to do something to change that. For me, I am not going back to stay at the hotel as there are some hotels in the same area offering same quality of rooms in cheaper rates with very good services.
Anmeldt 02 oktober 2017
Dear Valued Guest, Thank you for having taken the time to post your review on Agoda.com. While carefully reading your comments, I humbly understand that although you considered our hotel to be very nice and you were happy with the friendliness of my colleagues at the restaurants. Hence I am deeply concerned and so sad to hear your negative impression about the delivery of service you received from our reception team. I would like to explain that the situation you have mentioned did not reflect the standards, the procedures, nor the spirit we deal with our valued guests at Salalah Rotana Resort or at any of our Rotana properties. You may kindly note that what we inculcate to all the staff is to consistently deliver genuine hospitality and high quality of service all the times. I do believe in second chance if you would kindly allow us to have the opportunity to be at your service again. I am confident that we would be able to meet with your expectation and further restore your confiden
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
6,0
abu fra Brunei Darussalam
Familie med små børn
Klassisk værelse med 2 enkeltsenge
Boede 2 nætter i september 2017
really a 5-star hotel?
a bit disaapointed with Rotana Salalah compared to other Rotana hotels within the region. can't believe the hotel was rated 5-star for what i am getting. clineliness is a mjor thing. ALL of us in the room got black/shaed feet just by walking in the room. the mugs and water heater were covered with dust. The kids play areas between swimming pool and the beach was a disaapointing. slides and swings covered with birds poo and empty bottles, plastics everywhere on the sand. if its not to be used then barricate it or label it so guests are aware about it. got fire alarms TWICE within 24hrs. one at 1030pm, we went outside our room as normal practice, but nobody showed up and nobody gave instructions that it was false alarm. and another one in morning while having breakfast, the crew simply said "oh the engineering again!". dropped the kids at flapper (kids) club and the receptionist was so bare or flat as if she is not working there, not a word from her and looking at the kids in disgust. Ordered room service on the first night, took 45mins to deliver AND 1 of 3 dishes were not compplete, no rice. the steaward have to come again 15 mins later to bring the rice. the "guest service" line was useless, no body pick up the phone during evening. If there is a cut off line then mention it clearly. will i stay again in salalah rotana, probably not as there are other nearby hotels with similar facilities but better quality.
Anmeldt 28 september 2017
Dear Valued Guest, Thank you very much for staying at Salalah Rotana Resort and for completing our guest survey. We are so sad when our guests left our hotel unhappy and not fully satisfied. At the same time, I was so concerned to read on this occasion that we were not able to deliver many of your expectations. It was unfortunate that there were lapses and shortfalls in our service delivery. We deeply regret the inconvenience that might have caused to you and the constructive comments were discussed with the concerned managers for necessary corrective action and service improvement. I humbly accept that we did not get all the things right during your stay, however, I do believe in second chance if you would kindly allow us to have the opportunity to be at your service again. I am confident that we would be able to meet with your expectation thus further restore your confidence in us and rest be assured of our better service for a truly treasured experience at Salalah Rotana Resort
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Salalah Rotana Resort
1 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
8,8
Sohil fra Forenede Arabiske Emirater
Par
Klassisk king-værelse
Boede 2 nætter i august 2017
A great place in Salalah
One of the best resorts to be while in salalah. we had split our stay between rotana resort and crowne plaza, and rotana was the first half of our stay. we immediately regretted moving to crowne plaza and really wished going back. although a little out of the way, rotana is a self sufficient hotel where you probably can spend the whole weekend within the resort. great restaurants and nice place for a stroll. we would definitely book this resort again when we are in salalah.
Anmeldt 14 september 2017
Dear Mr. Sohil, Thank you for sharing your rave review on Agoda.com with a very nice caption “A great place in Salalah. I was pleased to read that we have met your expectations and overall you were happy and satisfied with our facilities and services. It was a delight to hear your high remarks that Salalah Rotana Resort is one of the best resorts in Salalah. I can vouch that many from our guests are staying with us for 1 week and some for 2 weeks and they are really enjoying their time and truly treasure their experiences while here in our resort. A big thank you for your affirmation that you will come back for another wonderful holiday at Salalah Rotana Resort. It is always our pleasure to be at your service. Best regards, Hossam Kamal, General Manager
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Salalah Rotana Resort
1 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
6,8
Ahmed fra Egypten
Familie med små børn
Klassisk king-værelse
Boede 6 nætter i september 2017
Nice resort
It was a nice stay at this resort it is quite and staff are helpful. food is good. Resort location is fine but it is fare from any services like hospital , pharmacy or market. the neatest place is Taqa City and Taxi takes 20 riyals for 2 ways. also it will be better if there are more activities for kids specifically during Eid Holiday. I suggest to have animations team as well. The tours cost is very expensive.
Anmeldt 08 september 2017
Dear Valued Guest, Thank you for taking the time to share your feedback on Agoda. com. I can see that overall you had enjoyed your stay with us as you said Salalah Rotana Resort is a nice resort. We are glad to hear also your positive comments such as good location, quiet, superb food and the staff are helpful. We appreciate as well your recommendation to have more activities for the kids, especially during Eid holidays. We are quite puzzled with your comments as during the last Eid Al Adha holidays, our Recreation team had organized so many activities for the kids such as face painting, play with Mickey, treasure hunt, fit kids, pool water games, mini disco, baby football game, tug of war, darts, and there were many to mention here. As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us. It is always our pleas
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
8,8
Rim fra Qatar
Familie med store børn
Deluxe med 2 enkeltsenge
Boede 3 nætter i september 2017
Beautiful place but I recommend that everything has to discuss at the beginning from the reception
I recommend that the reception has to be clear with the customers from the beginning, discuss everything has to do in the resort including the reservation, .....
Anmeldt 08 september 2017
Dear Mrs. Rim, Thank you for having taken the time to post your review on Agoda.com following your stay at Salalah Rotana Resort. I was pleased to read that we have met your expectations and overall you were satisfied with our facilities and services. We appreciate as well your kind advice that our reception colleagues should give more details about the facilities and services, including the details of room reservation during the check in process. We deeply regret if during your check in process there were missing information and were not clear very to you. We would like to explain to you that the Guest Service Agent colleagues follow the sequence of what to say and explain to the guests during check in process. They will clearly mention to you the type of room you will be staying as per your confirmed room booking and for how many nights. They will mention also the facilities such as restaurants and the timings of the said restaurants and so on. We look forward to welcoming you b
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
8,8
KAMALAKKANNAN fra Oman
Par
Deluxe med 1 King Size-seng
Boede 1 nat i august 2017
Fantastisk
Better be specific about the airport drop facility in your website while booking & early information from the hotel side may save money & time.
Anmeldt 14 august 2017
Dear Valued Guest, Thank you for having taken the time to post your review on Agoda.com following your stay at Salalah Rotana Resort. I was pleased to read that we have met your expectations and overall you were happy and satisfied with our facilities and services. We have noted as well your recommendation and advice with regards to airport transfers information that is required to be clearly mentioned on our website. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Best regards, Hossam Kamal, General Manager
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
9,2
Webster fra Singapore
Par
Deluxe med 1 King Size-seng
Boede 2 nætter i juli 2017
When the breakfast buffet serves fresh juice
It makes me happy.
Anmeldt 31 juli 2017
Dear Mr. Webster, Thank you for having taken the time to post your review on Agoda.com following your recent stay at Salalah Rotana Resort. I was pleased to read that we have met your expectations and overall you were happy and satisfied with our facilities and services. We have noted as well that you love fresh juices served in breakfast buffet. We look forward to welcoming you and your partner back, hopefully soon and to be at your service again. Best regards, Hossam Kamal, General Manager
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
9,6
Charles fra Storbritannien
Familie med store børn
Deluxe med 2 enkeltsenge
Boede 4 nætter i februar 2017
Very pleasant hotel by endless beach
We only had 4 nights here on a family holiday (three rooms) but would have enjoyed longer. Excellent location - out of Salalah but within easy reach if you have a hire car - the Al Baleed museum is a must, and the night market nearby there is pleasant and also provides an excellent chance for a very different sort of evening meal. The beach is very pleasant in the typical Oman way - no shade so best enjoyed very early morning or at sunset. Every morning a small group of dolphins swam past. The staff in the restaurant gave very good service as well.
Anmeldt 17 juli 2017
Dear Mr. Charles, Thank you for having taken the time to post your review on Agoda.com following your recent stay at Salalah Rotana Resort. It's a great feeling that the level of our services and facilities exceeded your expectations during your four-night holiday spent with us. Thank you choosing an eye-catching caption “Very pleasant hotel by endless beach” to describe one of the best features of our resort. It is worth to mention your account and excitement seeing the small group of dolphins across the beach everyday in the morning. We are so delighted to know as well that you truly had an enjoyable time in Salalah while visiting Al Baleed Museum and the town night out enjoying an evening meal. Indeed, we are truly encouraged by your kind remarks and with great pleasure, I have shared this with the rest of the team. We look forward to welcoming you and your family back and to be at your service again. Sincerely, Hossam Kamal General Manager
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
9,6
Kavita fra Storbritannien
Rejsende alene
Klassisk king-værelse
Boede 2 nætter i juli 2017
Fremragende
Amazing staff, beautiful Hotel....pity the red flags were up on the Beach
Anmeldt 10 juli 2017
Dear Mrs. Kavita, Thank you very much for sharing on Agoda.com your rave review following your stay at Salalah Rotana Resort. I was pleased to read that we have met your expectations and you were happy with our facilities and services, as you said we have a beautiful hotel and amazing staff. Hence, we deeply regret that you were not able to use the beach. With your full knowledge about the weather of Salalah, I am certain that you will enjoy more on your next visit when you can fully enjoy the beach facilities. Khareef season is expected normally from the month of June until third week of September. As of the last week of September or from first week of October, our beach facilities are fully operational and our guests are really enjoying their day time. Indeed, we are truly encouraged by your kind remarks and with great pleasure, I have shared this with the rest of the team. It is always a pleasure to serve you and we look forward to your next visit. Best regards,
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
4,0
Asmir fra Tyskland
Familie med store børn
Familie-værelse klassisk
Boede 1 nat i marts 2017
Disappointed with our stay
Very unflexibel staff at the reception- did not treat us well from beginning, during check-in. The room cleaning staff was very friendly and supportive. The resort is very big and a lot of German tourists. If you really want to explore Oman this is not the place where you should stay - as everywhere else we have been treated as royals - except in Rotana.
Anmeldt 16 april 2017
Dear Valued Guest, I would like to start by thanking you for sharing your constructive feedback during your stay with us. We highly appreciated and valued receiving feedback from our guests whether it is positive or for improvement. We are dedicated to ensuring that our guests leave satisfied with their experience and I would like to assure you that the negative impression you mentioned did not reflect the standards, the procedures nor the spirit we conduct our business at Salalah Rotana Resort or any of our Rotana properties. You may kindly note that all our guests are important to us. Whilst huge number of our guests are always commending the excellent service of the staff, their friendliness, helpfulness, courteousness and so on, we sincerely apologize if the services of the staff at the reception was not to your complete satisfaction. On a good note, we are glad to hear your appreciation to our housekeeping attendant as you said was very friendly and supportive. I do believe in se
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Salalah Rotana Resort
Synes du denne anmeldelse er hjælpsom?|
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