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Rigtig godt7,6
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Sapa Cozy Hotel
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8,2 Rigtig god placering
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8,2Beliggenhed
  • 350 m til offentlig transport

  • gratis Wi-Fi på alle værelser

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Værelsesvalg
Standard
...
  • Udsigt: Bjerg
  • 17 m²/183 ft²
  • 2 enkeltsenge eller 1 dobbe...
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Superior Værelse med dobbeltseng eller 2 enkeltsenge (Superior Double or Twin Room)
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  • 23 m²/248 ft²
  • bruser
  • 2 enkeltsenge eller 1 king-...
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Familieværelse (Family Room)
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  • 35 m²/377 ft²
  • bruser
  • 1 enkeltseng og 1 king-size...
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Verificerede kundeanmeldelser

Agoda Anmeldelser (94)Booking.com Anmeldelser (131)
Sortér efter rejsetype
Hotellets stand/rengøring7,6
Faciliteter7,3
Beliggenhed8,2
Værelseskomfort og kvalitet7,5
Service7,9
Værdi for pengene8,4
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12345
5,6
Thidaporn fra Thailand
Par
Standard
Boede 1 nat i december 2016
So-so
far from center
Anmeldt 27 december 2016
Synes du denne anmeldelse er hjælpsom?|
4,8
Elyse fra Australien
Par
Standard
Boede 1 nat i december 2016
Worst Customer Service
Although the value was good, I would have rather taken my money elsewhere. Staff were rude and avoidant. We would say hi/xin chao when returning to the hotel and wouldn't even get a smile or nod in return. Felt like dirt. There are so many kind and lovely people in Vietnam that I would have rather supported. Also the floorboards on the fourth floor are disintegrating and we had many splinter-filled holes around our room.
Anmeldt 08 december 2016
Synes du denne anmeldelse er hjælpsom?|
2,7
Dina fra Storbritannien
Rejsende alene
Standard
Boede 8 nætter i november 2015
Dishonest staff, dirty, squalid conditions
Location, location, location
I booked for 8 nights at the Sapa Cozy Hotel and on arrival I told them that I would need to cancel 3 nights. They said it was fine. When I came to check out they charged me for all eight nights even though I had given them ample warning of the change in my schedule. What makes it worse is that halfway during my stay I did an overnight at a village home stay and they made me vacate my room for that night. When I came back they put me in a different (worse!) room with no tea kettle, no fan and no hairdryer (which my first room had). If they had been planning on charging me for all 8 nights all along they SHOULD NOT HAVE MADE ME VACATE MY ROOM and then, to add insult to injury, put me in a worse room after that!!! The hot water only lasted 3 minutes at a time, under the bed was absolutely filthy -like it had never been cleaned -and the staff were rude and unaccomodating. The thing that probably irritated me the most was that I booked a trek with them (big mistake -always book directly with the local H'Mong girls) they charged me 60 USD. Fine. So I paid in USD and when I was given the change in Vietnamese dong I was short-changed 5 dollars. When I tried to confront the girl at reception she pretended she had suddenly forgotten her English (even though, by Vietnamese standards, her English was second to none). Really, really bad experience here. I hate writing bad reviews but I feel I must warn people about the dishonesty of the people running this place. Avoid at all costs.
Anmeldt 25 november 2015
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4,0
duy fra Vietnam
Par
Standard
Boede 2 nætter i november 2015
Uncomfortable
Food
Room was big and there are 2 beds which more than we need. Wooden floor but broken here and there. Drap and blanket are dirty. The worst thing is that hot water is limited, it can run for 10 sec then there are no hot water anymore. Feedback both to hotel but they change nothing. One of the worst hotel I've ever stayed
Anmeldt 12 november 2015
Synes du denne anmeldelse er hjælpsom?|
8,3
Andrea fra Tyskland
Par
Standard
Boede 1 nat i august 2015
Nice place
Location, staff, clean
Staff was nice and room was clean. It is not in the most tourist part of Sapa, but still very well located. Wifi was so so
Anmeldt 13 august 2015
Synes du denne anmeldelse er hjælpsom?|
8,3
Bien fra Vietnam
Gruppe
Standard
Boede 1 nat i juni 2015
Good place
Near the centre, staff is friendly & clean
Comfortable, good condition & suitable price
Anmeldt 23 juni 2015
Synes du denne anmeldelse er hjælpsom?|
8,0
Henrique fra Portugal
Par
Standard
Boede 1 nat i april 2015
Nice people!
Staff staff staff
Anmeldt 14 april 2015
Synes du denne anmeldelse er hjælpsom?|
8,3
Alexandra fra Storbritannien
Par
Boede 1 nat i november 2014
Super friendly staff and great value hotel
Staff, value, comfy bed
We arrived very early from the sleeper train and were given a free upgrade from Cozy Hotel to the newer Cozy Hotel 2. We stayed one night in the family room with a small balcony (not for sitting on) and two nights in a standard double room. Both were great sizes but due to it being pretty cold when we were there in November they could really do with some form of heating as they were quite uncomfortably cold to change/shower in. We did have a kettle and complementary tea/coffee as well as toiletries which was nice for a budget hotel where you don't often get these. We did have a visit from a tiny cockroach one night but it came I. Through the bathroom window which unfortunately wouldn't close properly. Breakfast was great with a good selection and the staff were wonderful and very accommodating/friendly. We couldn't book the regular sleeper train with them which would have been helpful but you can book bus or more luxury train travel with the,. For the super decent price and staff performance I would definitely stay here on my return, but maybe when it's a little warmer!
Anmeldt 24 november 2014
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6,3
Sven fra Holland
Rejsende alene
Standard
Boede 2 nætter i september 2014
Budget ghost hotel
good value, location
There was hardly ever anybody at the desk here. When I came back down from dropping off my things in the room. My passport was left it on the counter. I took it back.
Anmeldt 17 oktober 2014
Synes du denne anmeldelse er hjælpsom?|
5,3
Kimon fra Grækenland
Par
Standard
Boede 1 nat i oktober 2014
Ok for $8/night
the price
Didn't stay much. Shower broken and hard to use. Arrived earlier than 12:00 so had to wait until a room was free. Not very friendly initially.
Anmeldt 15 oktober 2014
Synes du denne anmeldelse er hjælpsom?|
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Sapa Cozy Hotel
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