Fremragende 9,1
baseret på 323 anmeldelser

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Om Serene Premier Hotel

Beskrivelse

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Detaljer

Internetadgang

  • gratis trådløst internet på alle værelser
  • trådløst internet i fællesområder

Transportmuligheder

  • cykeludlejning
  • lufthavnstransport
  • parkeringsservice
  • transportservice

Aktiviteter, Afslapning

  • rundvisning

Mad, Drikke og Snacks

  • bar
  • gratis vand på flaske
  • kaffe-/temaskine
  • kaffebutik
  • køleskab
  • minibar
  • restaurant(er)
  • roomservice
  • roomservice [24 timer]
  • tekøkken

Services og Bekvemmeligheder

  • butik(ker)
  • portner
  • rygeområde
  • vaskeri
  • værdiboks

For Børnene

  • børnepasning
  • familieværelse

Adgang

  • elevator
  • handicapfaciliteter
  • kæledyr tilladt

Talte sprog

  • engelsk
  • vietnamesisk
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Politikker

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Nyttig information

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Seneste kundeanmeldelser

Agoda Anmeldelser (323)
Booking.com Anmeldelser (297)

Sortér efter rejsetype

4,9

Fremragende
  • Hotellets stand/rengøring 9,1
  • Faciliteter 8,4
  • Beliggenhed 8,9
  • Værelseskomfort og kvalitet 9,1
  • Service 9,6
  • Værdi for pengene 9,3
  • Mad og drikke 8,3
Sortér efter rejsetype
Fremragende
baseret på 297 anmeldelser
  • Hotellets stand/rengøring 9,3
  • Faciliteter 8,9
  • Beliggenhed 9,5
  • Værelseskomfort og kvalitet 9,2
  • Service 9,9
  • Værdi for pengene 9,5
Bekræftede anmeldelser leveret af Booking
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  • English
  • 한국어
  • Deutsch
  • 日本語
  • Français
  • Español
  • Русский
  • Nederlands
  • 繁體中文 (香港)
  • 简体中文
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  • Svenska
  • Português
  • Italiano
  • Tiếng Việt
  • Bahasa Indonesia
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Værelsestype
  • Superior
  • Deluxe
  • Junior-værelse
  • Familieværelse

Sortér efter

10

Michelle fra Brasilien
Par
Superior
Boede 3 nætter i oktober 2016
Excelente choice
The hotel is clean and good located, the food is delicious and it's the warmest and most helpfull staff I've ever met, speccially Tracy who helped us so much with food recomendations and places to visit (always with a smile). Hope to come back soon :)
Anmeldt 22 oktober 2016
Synes du denne anmeldelse er hjælpsom?

9.6

WELFREDO fra Filippinerne
Par
Deluxe
Boede 4 nætter i oktober 2016
Great value for money
Spotlessly clean. Helpful staff. Good location
Anmeldt 14 oktober 2016
Synes du denne anmeldelse er hjælpsom?

10

Tzvi fra Israel
Par
Superior
Boede 1 nat i september 2016
Incredibly helpful, attentive and caring staff. went truely out of their way to help in any way .
Our stay in Hanoi involved much going back and forth. Once to Sapa for several days and another to Halong bay. The hotel staff kept our luggage in safekeeping during those times free of charge. They enabled us to shower and freshen up free of charge before our night trip to Sapa. Overall they were outstanding and truely interested in making our stay as perfect as possible, especially Emily. They succeeded. We wholeheartedly recommend this hotel.
Anmeldt 03 oktober 2016
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6

Steven fra Singapore
Gruppe
Familieværelse
Boede 1 nat i november 2015
Basic hotel with fantastic breakfast
Good location - situated in the Old Quarter. Room was basic with very minimal features. It was a bit cramp for 3 people. Cleanliness was not the best. No hotel facilities which is understandable for the price. Wi-fi signal was very weak. Hotel staff were very nice. Had the best hotel breakfast here in all our travels so far - a simple yet delicious breakfast made to order.
Anmeldt 27 august 2016
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10

Rosa fra USA
Gruppe
Familieværelse
Boede 1 nat i juni 2016
Hanoi Serene Hotel
There were 3 of us traveling together. The staff at Hanoi Serene were very friendly and welcoming, and were able to give us a suggested itinerary for our 1 very short day in Hanoi. I wish we had been able to stay longer, because what we saw (all within walking distance of the hotel) was beautiful and exciting. The hotel room itself is very nice. The mattress was comfortable, and they provided a nice fruit plate upon check in. The bathroom was also one of the nicest we saw on our 5 week travels. There are some great places to eat right around the corner. I would definitely stay here again and highly recommend it to anyone looking for a place in the old city.
Anmeldt 27 juli 2016
Synes du denne anmeldelse er hjælpsom?

10

jeff fra USA
Familie med store børn
Familieværelse
Boede 3 nætter i juni 2016
The Best!
The Serene is perfect. Centrally located in the old quarter on Yen Thai alley which can't fit autos. This is a nice touch. Great walking distance to the lake, puppet theatre, prison, lit museum and so much great food. The best part...the staff. Anna and Emily were over top accommodating and we stopped in multiple times after Halong Bay adventure and Sapa just to shower or drop luggage while we waited for a flight. So helpful.
Anmeldt 17 juni 2016
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7.6

motohiro fra Japan
Forretningsrejsende
Superior
Boede 1 nat i juni 2016
should be more clean at restaurant
street in front of of hotel is dirty
Anmeldt 12 juni 2016
Synes du denne anmeldelse er hjælpsom?

10

Henry fra Canada
Gruppe
Deluxe
Boede 1 nat i april 2016
Emily, William...
These 2 stood out on our whole trip and provided us some of the best customer service that we experienced... ever!! I felt very lucky to have booked at such a nice hotel with such great people. William gave us the rundown when we arrived and Emily made sure we were well fed in the morning and on our way to Ha long bay. Both seemed very genuine and this hotel is lucky to have them!
Anmeldt 16 maj 2016
Synes du denne anmeldelse er hjælpsom?

10

Henry fra Canada
Gruppe
Junior-værelse
Boede 1 nat i april 2016
Awesome location!
This was our first point of contact after arriving in Hanoi and what a great one it was! The location is just awesome with so much character in the streets and alleys and so much good food so close by! The staff here will make sure your trip is a memorable one! I wish we had more time to stay longer!! We will stay here on our next trip to Hanoi for sure!
Anmeldt 16 maj 2016
Synes du denne anmeldelse er hjælpsom?

10

Henry fra Canada
Gruppe
Junior-værelse
Boede 1 nat i april 2016
Sweet, kind, staff
I can't say enough good things about the staff here! Very warm smiles and genuinely kind people. William was great and informative on our arrival and Emily made sure we were sent off to Ha long bay with some snacks and an affectionate send off!
Anmeldt 16 maj 2016
Synes du denne anmeldelse er hjælpsom?



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