Sofitel Xian on Renmin Square
Sofitel Xian on Renmin Square
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8,5
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Sofitel Xian on Renmin Square

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Fantastisk
Baseret på 401 anmeldelserSe hvad gæsterne har sagt
8,5
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Værelsesvalg
8,7
Fantastisk
Værelseskomfort og kvalitet
Junior-suite med 1 King (Junior Suite 1 King Bed)
Junior-suite med 1 King (Junior Suite 1 King Bed)
...
  • Udsigt: By
  • 40 m²/431 ft²
  • 2 enkeltsenge eller 1 dobbe...
Indtast datoer for at se priser
Superior med 2 enkeltsenge (Superior Twin Bed)
Superior med 2 enkeltsenge (Superior Twin Bed)
...
  • Udsigt: By
  • 25 m²/269 ft²
  • 2 enkeltsenge
Indtast datoer for at se priser
Prestige Suite
Prestige Suite
...
  • Udsigt: By
  • 70 m²/753 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Luksus - To enkeltsenge (Luxury Twin Bed)
Luksus - To enkeltsenge (Luxury Twin Bed)
...
  • Udsigt: By
  • 35 m²/377 ft²
  • 2 enkeltsenge eller 1 dobbe...
Indtast datoer for at se priser
Superior King Værelse (Superior King Room)
Superior King Værelse (Superior King Room)
...
  • Udsigt: By
  • 25 m²/269 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Deluxe executive-værelse med 2 enkeltsenge (Deluxe Executive Twin Room)
Deluxe executive-værelse med 2 enkeltsenge (Deluxe Executive Twin Room)
...
  • Udsigt: By
  • 37 m²/398 ft²
Indtast datoer for at se priser
Junior King Suite
Junior King Suite
...
  • 54 m²/581 ft²
  • brusebad og badekar
  • 1 Super king-size seng
Indtast datoer for at se priser
King Luxury Room with City View ( 2 Adults)
King Luxury Room with City View ( 2 Adults)
...
  • 40 m²/431 ft²
  • brusebad og badekar
  • 1 Super king-size seng
Indtast datoer for at se priser
Luksus - King Size-seng (Luxury King Bed)
Luksus - King Size-seng (Luxury King Bed)
...
  • Udsigt: By
  • 25 m²/269 ft²
  • 1 king-size seng
Indtast datoer for at se priser
Superior dobbeltværelse eller 2 enkeltværelser (Double Or Twin Superior)
Superior dobbeltværelse eller 2 enkeltværelser (Double Or Twin Superior)
...
  • 36 m²/388 ft²
Indtast datoer for at se priser
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Verificerede kundeanmeldelser

Agoda Anmeldelser (401)Booking.com Anmeldelser (354)
Sortér efter rejsetype
Hotellets stand/rengøring8,9
Faciliteter8,2
Beliggenhed8,5
Værelseskomfort og kvalitet8,7
Service8,7
Værdi for pengene8,4
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12345
10,0
Lisa fra Storbritannien
Rejsende alene
King Luxury Room with City View ( 2 Adults)
Boede 3 nætter i april 2018
Great location”
Good location. Good room. Part of a complex of other hotels in the group within the same compound.
Anmeldt 09 maj 2018
7,6
Thomas fra USA
Forretningsrejsende
Superior King Værelse
Boede 1 nat i august 2017
Campy decoration”
I'll say this; the decoration is strange. It's just strange. You should stay here and see what I mean. I've never seen a hotel room decorated like this. Dark, red, black, with everything just kind of thrown in the room......I wouldn't stay here again.
Anmeldt 17 februar 2018
9,6
HARK fra Singapore
Gruppe
Luksus - To enkeltsenge
Boede 6 nætter i december 2017
Great service”
Nice hotel with great customer service. Location is close to several shopping center and 10~15 minutes walk to Yong Xing Fang; 永兴坊, a local food court that showcase local delicacies. Room wise is decent enough but can be improved further. Note: Be careful when using their bathtub, as the layout of it can be problematic.
Anmeldt 15 januar 2018
4,8
Timothy fra Australien
Par
Superior King Værelse
Boede 1 nat i december 2017
Acceptabel”
Pros: The staff were very helpful and kind. Cons: The room smelt of sewage and musty odours and we were unable to change the room to a more pleasant environment (one that didn’t smell!)
Anmeldt 02 januar 2018
Dear guest, Thank you for your review. I'm sorry for the issue that you mentioned. Thank you for bringing it to our attention, and please be rest assurd that we will do our utmost for rectification. Yours sincerely, Ivy Wang Guest Experience Manager
Besvaret 05 januar 2018
Sofitel Xian on Renmin Square
9,2
Sylvia fra Singapore
Par
Superior King Værelse
Boede 2 nætter i december 2017
Nice room”
Huge bed (I think its California King), service was good. Hard to get a cab if you don't use didi. Overall a very pleasant and comfortable stay in a quiet and secure compound.
Anmeldt 01 januar 2018
8,8
Evan fra USA
Par
Superior King Værelse
Boede 4 nætter i november 2017
Outstanding Concierge service”
We had a very pleasant stay at The Sofitel Hotel. The hotel is well located within walking distance to some of Xi'An's main sites and is modern and attractive .The best part of our stay was the outstanding service provided by Mark and James at the concierge desk. When we discovered that our next morning's flight to Chengdu had been cancelled, they immediately gave this problem their full attention. They were able to book us on a flight which saved our vacation from ruin. In a country where few hotel employees speak English, these two were an exception. Not only were they able to book the flight, they also arranged for us to receive a boxed lunch to take with us since we would be catching a very early flight. These two employees were remarkable and we are so glad that we could rely on their services.
Anmeldt 15 november 2017
6,0
Lindsay fra Australien
Par
Luksus - To enkeltsenge
Boede 3 nætter i oktober 2017
Over gennemsnittet”
Very average , bathroom old and looks dirty
Anmeldt 07 november 2017
Dear Mrs. Harris, Thank you for taking the time to share your experience with us. I'm sorry that the accommodation condition didn't meet your expectation. As a hotel that has been operating for over 10 years, routine maintenance is one of our key focus areas and our efforts in this aspect will never stop. In Accor we have a project called Voice of the Guest, we monitor guests' reviews and take actions accordingly. As of now Sofitel Xian on Renmin Square has received 1659 reviews from various channels, in these reviews there were 160 comments on cleanliness, and 159 out of them were positive. We will keep up in this way. Once again, thank you for providing us with the gift of feedback. Yours sincerely, Rudy Rodas General Manager
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Sofitel Xian on Renmin Square
10,0
Lilliana fra Storbritannien
Par
Superior King Værelse
Boede 2 nætter i august 2017
Fremragende”
the only issue we had was with the taxi driver they called for us, he had no sleep, and that was clear. He couldn't communicate a single word in English, and he was very rude. It was raining that morning we left and he opened the front window for the duration of the trip (30+min) letting rain water in, I got wet legs at the back because of that. When I asked if he could close the window he was very very rude and he refused closing it, he then opened his own window too, just to make us happier. I have the pictures.
Anmeldt 13 september 2017
8,0
Jaimie fra Malaysia
Par
Superior King Værelse
Boede 4 nætter i juli 2017
Execellent support from the Concierge Team ”
During my stay we had very good support from the entire concierge team . All of them have been very helpful , friendly and cheerful . Ever willing to provide assistance to make this trip smooth and possible. Great job ! .
Anmeldt 08 juli 2017
10,0
William fra USA
Par
Superior King Værelse
Boede 2 nætter i juni 2017
A small snafu, quickly rectified”
We were delayed a day in Beijing (airline canceled due to weather), and were told on check-in that unfortunately we had to pay for both nights. Fair enough. But then we were informed that they did not have a room ready for us... So the had re-sold our room, obv. When this was pointed out--they were denying us entry to a room we had paid for as of the previous day--they quickly refunded a day and upgraded us to a lovely suite. The staff were spectacular and very helpful.
Anmeldt 29 juni 2017
12345
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