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Staybridge Suites Covington
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Suite med 1 soveværelse og queensize-seng, hvor der gerne må ryges (One-Bedroom Queen Suite - Smoking)
...
  • 37 m²/398 ft²
  • 1 king-size seng
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Ikke-ryger suite med 1 soveværelse og queensize-seng (One-Bedroom Queen Suite - Non-Smoking)
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  • 37 m²/398 ft²
  • 1 king-size seng
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Suite med 1 soveværelse og kingsize-seng - rygning tilladt (One-Bedroom King Suite - Smoking)
...
  • 37 m²/398 ft²
  • 1 Super king-size seng
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Ikke-ryger suite med 1 soveværelse og kingsize-seng (One-Bedroom King Suite - Non-Smoking)
...
  • 27 m²/291 ft²
  • 1 Super king-size seng
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Suite med 1 soveværelse - rygning ikke tilladt (Two-Bedroom Suite - Non-Smoking)
...
  • 2 dobbeltsenge og 1 Super k...
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1-værelseslejlighed med queensize-seng - handicapvenlig & ikkeryger (Queen Studio - Disability Access/Non-Smoking)
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  • 1 king-size seng
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Studio med 1 Queen Size-seng - Ikke-ryger (Queen Studio - Non-Smoking)
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  • 1 king-size seng
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1-værelseslejlighed med queensize-seng - ryger (Queen Studio - Smoking)
...
  • 1 king-size seng
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Suite med 1 soveværelse - rygning ikke tilladt (One-Bedroom Suite - Non-Smoking)
...
  • 2 dobbeltsenge
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Suite med 1 soveværelse - rygning tilladt (Two-Bedroom Suite - Smoking)
...
  • 2 dobbeltsenge og 1 king-si...
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Hotellets stand/rengøring2,0
Faciliteter2,0
Beliggenhed6,0
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2,8
Michelle fra USA
Familie med store børn
2 værelser og 2 badeværelser med forbedret tilgængelighed
Boede 2 nætter i juni 2017
Pet friendly, but humans 'enter at your own risk'
The hotel was filthy. From the minute you walk into the front door you smell moldy, mildew and see filthy wet, dirty floors. Then you search for your host, PAM, hiding in a room, eating, behind the front desk. The hotel website pictures are definitely not accurate. The pool was green, hot tub was drained, surrounded by yellow caution tape. The whole place looked like a crime scene. The breakfast was just as unpleasant. The warming trays had 'out of order' signs and absolutely nothing appetizing to eat except bread and old muffins. The coffee pot was empty and the breakfast bar was not scheduled to close for another hour?! The staff were so unhappy and inadequate, especially PAM and her "I'm off duty on week ends and refuse to help or even speak with customers", guest service manager, Brooke Doyle. We booked a 2BR, 2BA suite, but... that's not what we got. It seems you get what they give you unless you call the hotel direct and speak to Pam, Brooke, or another unhappy, ill trained front desk clerk. IF they answer the phone, IF they speak with you and IF they make a note of it, they will TRY to meet your room request. Pam told me they gave our room, the ONLY 2BR, 2BA suite, booked 5 days in advanced via Agoda online, to another customer that recently called them directly. I was at the front desk for over an hour waiting for a solution and witnessed so much that I could write 5 pages. So many unhappy customers. Pam's only training in her 3 weeks of employment (left ALONE on week ends with no supervisor) was to say, "We don't guarantee that" and she said it so often to so many customers. Pam talked way too much about the inadequacies of the hotel, as well. She stated most of the rooms were under repair/maintenance, so they only have studio's. She said ALL rooms are $99. So, why still show studio, 1BR, and 2BR suites available online for different prices? Is this a legal establishment? Nightmare! Only half of the family could sleep at the hotel tha
Anmeldt 03 juli 2017
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Staybridge Suites Covington
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