To collect keys, guests must go to the 24-hour reception at 4 Broad Court, Bow Street, London WC2B 5QZ. It is less than 10 minutes' walk from the apartments and guests will also be provided with a map and directions.
Please note that the fireplace is a feature and is not operational. There is no air-conditioning.
Upon check-in, photo identification is required from guests (passport or driving license) and credit card details as security damage deposit. The property will need to take a copy of the photo ID of the person who made the booking, as well as a copy of the credit/debit card you made the booking with. Without this, you will not be given the key(s) of the apartment. Should the person who made the booking, not be part of the party, the booking needs to be covered by cash. The credit/debit card that was used to make the booking, will then be refunded in 7 working days.