Sun Inn Hotel Pasir Penambang KS Botanic

Was only there for a few hours to sleep and shower before continuing on my journey home. Was so exhausted didn't bother to get them to change the bedding & didn't use their towel. If you planning to stay the entire day I would advise you bring your own towel & get them to replace the bedding.

Bed sheet was with yellow spots. Not sure was it changed or not. There was no kettle or mini bar. Plus side..the room is spaciouse.

Stay away from the hotel. Only staff is friendly. The bed, mattress and pillows are smelly. No toiletries provided!!

1. The toilet lighting did not work but the hot shower is good 2. Only one towel was provided and unfortunately the towel had a hole/torn at one corner. The towel is stained and very weary 3. The bed sheets was not replaced when we checked in and many hair remains on the bed sheet. Obviously it was from the previous guest stay. Fresh bed sheets shud be replaced for new guests. 4. The room size was reasonable 5. The air-conditioner was ok 6. The room TV reception was awful

We rented a family room for three (one double bed, one single bed). We were excited to find a place that was affordable, and near the locations in Kuala Selangor we wanted to visit. But our weekend getaway was almost ruined by the terrible conditions we found in the rooms. We checked in around 3pm, then left for our activities, and returned about 10pm. When we got ready to go to bed, we found a whole family of red ants under the mattress of the single bed. We called the reception to complain, only to be told that housekeeping can only come in the morning. We were told to "cover the ants with a blanket" and let housekeeping clean in the morning. We only rented the room for one night and would leave the next morning. They expected us to sleep on a mattress infested with ants. We demanded for another room, and was given one. The new room was smaller than our first one, and much much dirtier. There was a coat of dust on everything -- on the bed, on the pillows, on the table, on the cups. We were too tired to call reception again. We figured that if we asked for another room, we would likely get another dirty room. So we go to bed, and was woken up at 1am by loud children screaming. Now this isn't the fault of the hotel, but this shows how horrible the hotel's sound proofing is. Every footstep of the people outside our room could be heard clearly inside. The Sun Inn we stayed in is the newer one, and there is another Sun Inn in town. If a hotel can open two branches in the same town, one would expect their service to be of a certain standard, but we were sorely disappointed. In conclusion, the hotel was a nightmare we will not recommend to anyone at all.

I am not trying to be biased here. We do not expect a two star hotel is to be luxury but we believed cleanliness and basic hotel facilities should be the bottom element for one to name a property as HOTEL. And front staff really plays an important role when serving the customers. Can you believed there's no receipt after our trip even we have requested ? Rooms are smelly and dirty. Dust all over, faulty light bulb ? Please be prepared that there's no basic toiletries. Frankly speaking, the trip is more than AWFUL.

I was provided with room no.2117 but due to air condition problem (broken remote) , I request to change to other room, and their provide me with room no.2114, this room is damp and smell of cigarette is so strong. While the receptionist is very helpful but the maintenance that check my first room before changing is bit cranky. Although parking is plentiful , security might be a concern since the hotel doesn't provided security around this place.

Plenty of rooms but need to upgrade on room cleanliness. Sheets were dusty.

We mention in our booking request that we will late check in. When we arrive there is no room for us. We book 2 room with connecting but the connecting is 1 door facing corridor for two room. Another room is inside the room with a door to connect to another room. The room also not clean as it very dusty on floor and on bed. Seen like so long nobody stay. Think twice before book this hotel.

Value for money