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Baseret på 259 anmeldelserSe hvad gæsterne har sagt
7,8
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Værelsesvalg
Værelse med 2 enkeltsenge (Twin Room)
...
  • 25 m²/269 ft²
  • bruser
  • 2 enkeltsenge
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Familieværelse (4 personer) (Family Room 4 Pax)
...
  • 52 m²/560 ft²
  • ikke-rygerværelser
  • 1 king-size seng
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King Værelse (King Room)
...
  • 25 m²/269 ft²
  • bruser
  • 1 king-size seng
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Club Superior Værelse (Club Superior Room)
...
  • Udsigt: Ingen udsigt
  • 25 m²/269 ft²
  • 2 enkeltsenge
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Club Deluxe Værelse med king-size seng (Club Deluxe King)
...
  • Udsigt: By
  • 25 m²/269 ft²
  • 1 king-size seng
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Værelse med 2 enkeltsenge og byudsigt (Twin Room with City View)
...
  • 25 m²/269 ft²
  • bruser
  • 2 enkeltsenge
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Premium Værelse - Ikke-ryger (Premium Room - Non-Smoking)
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  • Udsigt: By
  • 33 m²/355 ft²
  • 2 enkeltsenge eller 1 king-...
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Club Deluxe med 2 enkeltsenge (Club Deluxe Twin)
...
  • Udsigt: By
  • 25 m²/269 ft²
  • 2 enkeltsenge
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Familieværelse (Family Room)
...
  • 52 m²/560 ft²
  • 2 enkeltsenge og 1 king-siz...
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Club Superior Dobbeltværelse (Club Superior Double Room)
...
  • Udsigt: Ingen udsigt
  • 25 m²/269 ft²
  • 1 dobbeltseng
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Verificerede kundeanmeldelser

Agoda Anmeldelser (259)Booking.com Anmeldelser (54)
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Hotellets stand/rengøring8,1
Faciliteter7,9
Beliggenhed7,4
Værelseskomfort og kvalitet7,8
Service8,2
Værdi for pengene7,9
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Viser 156 verificerede anmeldelser
12345
8,7
Mette fra Danmark
Forretningsrejsende
Boede 4 nætter i januar 2011
Godt solidt hotel med venlig betjemning
Megte roligt kvarter og ikke langt fra old quarter
Jeg har boet her mange gange på forretningsrejse. Glimrende restaurant, godt værelse og god betjening.Lidt pebret i pris.
Anmeldt 22 januar 2011
Synes du denne anmeldelse er hjælpsom?|
8,8
yongkian fra Malaysia
Forretningsrejsende
Club Superior Dobbeltværelse
Boede 1 nat i december 2017
Good Location
Breakfast is good. Location is Good
Anmeldt 15 januar 2018
Dear yongkian, Thank you for great comment for Sunway Hotel Hanoi. It is a pleasure to have you staying with us. We highly appreciate your nice feedback and we hope to see you again! Kind regards, The Sunway Hotel Hanoi Management Team.
Besvaret 16 januar 2018
Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
7,6
LEONG fra Malaysia
Par
Værelse med 2 enkeltsenge
Boede 4 nætter i december 2017
Great Hotel and kind staff
Stayed at the Hotel for 4 nights during our last visit to Hanoi. Staff very supportive and friendly. We have no problems visiting the Hanoi Central Old Quarters. Would highly recommend for future stay.
Anmeldt 03 januar 2018
Synes du denne anmeldelse er hjælpsom?|
7,2
sanghun fra Sydkorea
Rejsende alene
Deluxe Double Club
Boede 1 nat i november 2017
good
have breakfast very good
Anmeldt 26 december 2017
Dear sanghun, Thank you for taking the time to tell us about your experience at the Sunway Hotel Hanoi. It was a pleasure to have you stay with us. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon With warm regards, The Sunway Hotel Hanoi Management Team..
Besvaret 05 januar 2018
Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
8,4
Peng fra Malaysia
Forretningsrejsende
Club Superior Værelse
Boede 1 nat i december 2017
Business Trip
For me overall is great, wi-fi is fast, friendly staff, perfect facilities, good pressure shower and etc. The only thing I cant tolerate is dust! The moment i step into the room, i keep sneezing. Bedsheets and carpets are clearly full of dust maybe as a result of previous renovation?
Anmeldt 24 december 2017
Dear Peng, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our service and the "wi-fi is fast, friendly staff, perfect facilities, good pressure shower"... On the other hand, we truly regret to learn that our room cleanness did not meet your expectation. Let me express my sincerest apologize for any inconvenience caused.Please rest assured that your comments have been communicated to our Executive Housekeeper and Housekeeping Department so that they can look in this further and action immediately. Thank you for sharing your feedback. We hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
10,0
PHAM fra Vietnam
Par
Boede 5 nætter i oktober 2017
Greetings from Sunway Hotel Hanoi
The place is well located, rooms are good and staff are well behaved. Some good restaurant choices are available nearby.
Anmeldt 20 december 2017
Dear PHAM, It is gratifying to receive the wonderful feedback on your pleasant experience at Sunway Hotel Hanoi. Thank you very much for your kind recommendation on our location, room and staffs. Rest assured that your compliments will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for sharing your experience and we look forward to welcome you again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
6,0
YOUNG fra Sydkorea
Forretningsrejsende
Club Superior Dobbeltværelse
Boede 2 nætter i december 2017
Just...... try....
If you want,,, just so..so..
Anmeldt 14 december 2017
Dear YOUNG, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. I take a great concern referring to your comment on your feedback. I sincerely apologize for any inconvenience caused. May I invite you to contact me for further details of your negative experience so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Jolie Ho (Ms). Personal Assistant to General Manager
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Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
6,0
YOUNG fra Sydkorea
Forretningsrejsende
Værelse med dobbeltseng eller 2 enkeltsenge
Boede 2 nætter i december 2017
Just.... SO..SO...
So...So.........
Anmeldt 14 december 2017
Dear YOUNG, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. I take a great concern referring to your comment on your feedback. I sincerely apologize for any inconvenience caused. May I invite you to contact me for further details of your negative experience so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Jolie Ho (Ms). Personal Assistant to General Manager
Show more
Sunway Hotel
1 rejsende syntes denne anmeldelse var hjælpsom. Gjorde du?|
9,6
Devinder fra Malaysia
Forretningsrejsende
Deluxe Værelse
Boede 1 nat i december 2017
Fremragende
Friendly and helpful staff,
Anmeldt 08 december 2017
Dear Devinder, Thank you very much for your great compliments on your memorable stay at Sunway Hotel Hanoi and especially, for this great review We hope you continue to find Sunway properties wherever you travel With warm regards, The Sunway Hotel Hanoi Management Team
Besvaret 15 december 2017
Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
6,8
Seong fra Malaysia
Forretningsrejsende
Premium Værelse - Ikke-ryger
Boede 2 nætter i oktober 2017
Good but old hotel
Suggest to changes the woolen blanket, too much dust and dirty, felt uncomfortable when stay in the room.
Anmeldt 02 december 2017
Dear Seong, Thank you so much for taking time to share your recent experience at Sunway Hotel Hanoi. It is with regret to hear that your recent stay did not entirely live up to your expectations and thank you for bringing your comments to our attention.We greatly appreciate your feedback as such information is vital for us to achieve the standards of service that we strive for. Please rest assured that your comments have been communicated to our Hotel Management Team so that they in turn can address these matters via our Hotel Quality Continuous Improvement Program and action immediately. We are sorry to hear that we disappointed you on this occasion during your stay and hope that you will give us a second chance to restore your confidence in us on a future visit to Hanoi. With best regards, The Sunway Hotel Hanoi Management Team
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Sunway Hotel
Synes du denne anmeldelse er hjælpsom?|
12345
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tirs, jan 23, 2018 - ons, jan 24, 2018(1 nat)