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7,5
The Phoenix City Hotel
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6,7
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Værelsesvalg
7,9
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Værelseskomfort og kvalitet
Superior
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  • 42 m²/452 ft²
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  • 42 m²/452 ft²
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Deluxe Suite
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  • 97 m²/1044 ft²
  • 1 king-size seng
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Executive
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  • 44 m²/474 ft²
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Verificerede kundeanmeldelser

Agoda Anmeldelser (155)Booking.com Anmeldelser (62)
Sortér efter rejsetype
Hotellets stand/rengøring7,9
Faciliteter7,2
Beliggenhed6,7
Værelseskomfort og kvalitet7,9
Service7,7
Værdi for pengene7,8
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Viser 142 verificerede anmeldelser
12345
5,6
CheeHeng fra Singapore
Forretningsrejsende
Superior
Boede 2 nætter i oktober 2017
Free Airport transfer was unacceptable”
My booking has indicated free airport transfer but the hotel claimed it was not arranged using their hotel transport. They were supposed to send us to the bus station and buy the tickets to the airport which cost about 35 yuan. In the end, we did not take their free airport transfer by bus.
Anmeldt 01 november 2017
10,0
HAN fra Malaysia
Forretningsrejsende
Executive
Boede 1 nat i oktober 2017
Fremragende”
Good abd clean
Anmeldt 19 oktober 2017
6,8
Benjamin fra Canada
Rejsende alene
Deluxe
Boede 3 nætter i september 2017
It will be good to microwave ovens in guest rooms.”
It will also be good to have a shuttle service that connects to the Guangzhou metro. The location is very far from the city centre and not ideal for business in the city centre. At the same time, the environment is very serene and good for a quiet get away.
Anmeldt 17 september 2017
6,8
SIDDHARTHAN fra Indien
Forretningsrejsende
Superior
Boede 5 nætter i april 2017
Not the hotel for Business Trip”
This hotel states that it is in Guangzhou but that doesn't mean in main part of Guangzhou! It is in outskirts of Guangzhou. So if you want a place to enjoy the serenity around you can go for this but not an option if you want to explore the city. Secondly, actually the biggest drawback is that none in the hotel knew English. How do they expect to operate a 5 star hotel without having a person who is good in English! Had a tough time during Check-in to make them understand my requirements and if I had to call the housekeeping for something, I got everything other than what I ask. Now about the good thing, breakfast variety and food taste was really good. The facilities in the hotel is also amazing! But only that it is too huge to feel creepy at times! In all good hotel but far from city and people who doesn't know English!
Anmeldt 21 april 2017
6,4
Novelius fra Indonesien
Forretningsrejsende
Superior
Boede 1 nat i maj 2016
Floor carpets make a very bad smell”
Hotel need to change the floor carpet especially on the 1st-3rd floor. I can not survive with the very bad and humid smell. So stinky. Thanks to the manager that allow me to change the room to higher floor with better carpet. You must to try the spa and sauna.. It's very good to release your tired and re-fresh you 😁 In term of location, this hotel is in the middle of nowhere. You can not find a simple restaurant easily by walking. And far away from city center (1 hour by taxi)
Anmeldt 06 maj 2016
3,2
Mussalam fra Kuwait
Par
Superior
Boede 1 nat i april 2016
Experience”
I'm a loyal costumer as I had a great experience from my previous visit but unfortunately I'm experiencing now with my wife an unsatisfactory services.We checked in late as our flight was delayed at 11am and no one seems welcoming us coz nobody speaks English then we finally get in to our room by 3am coz we need to change and move to other rooms.first room there were mosquitoes second room the air condition is not working. On the following day we try to out some drinks in our fridge and came to know that it was not working so they advise us again to change the room.
Anmeldt 29 april 2016
5,3
Othon fra Cypern
Forretningsrejsende
Deluxe
Boede 4 nætter i oktober 2015
Poor service”
Poor
Anmeldt 19 oktober 2015
8,0
Anthony fra Sydafrika
Forretningsrejsende
Superior
Boede 2 nætter i april 2015
It was fine for our needs but needs metered taxis”
Staff, location and nature
Anmeldt 23 april 2015
8,0
Drew fra Australien
Forretningsrejsende
Executive
Boede 3 nætter i april 2014
My stay ”
Clean room, great staff and good massage clinic.
My stay was value for money the food was okay and the service was great.
Anmeldt 09 januar 2015
4,7
anita fra Indonesien
Forretningsrejsende
Superior
Boede 3 nætter i oktober 2014
--”
nothing best
The staff for check out very bad.. the hotel gt a smell and mosqito inisde room,very far to canto fair. And bus took to canto fair not alot timing even bck to hotel need to wait for so long thn gt bys bck hotel.
Anmeldt 21 oktober 2014
12345
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