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Xayxana 2 Hotel
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7,0 Rigtig god placering
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7,0Beliggenhed
  • gratis Wi-Fi på alle værelser

  • aircondition

  • elevator

  • restauranter

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Standard Dobbelt (Standard Double)
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  • 20 m²
  • ikke-rygerværelser
  • 1 dobbeltseng
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Standard med 2 enkeltsenge (Standard Twin)
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  • 20 m²
  • ikke-rygerværelser
  • 2 enkeltsenge
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VIP
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  • 30 m²
  • ikke-rygerværelser
  • 1 dobbeltseng
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Verificerede kundeanmeldelser

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Booking.com Anmeldelser (10)

3,8

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baseret på 4 anmeldelser
  • Hotellets stand/rengøring 5,5
  • Faciliteter 2,7
  • Beliggenhed 7,0
  • Værelseskomfort og kvalitet 8,0
  • Service 2,5
  • Værdi for pengene 5,5
Anmeldelsespoint
baseret på 2 anmeldelser
  • Hotellets stand/rengøring 7,0
  • Faciliteter 2,0
  • Beliggenhed 7,0
  • Værelseskomfort og kvalitet 8,0
  • Service 2,0
  • Værdi for pengene 6,0
Anmeldelsespoint
baseret på 2 anmeldelser
  • Hotellets stand/rengøring 4,0
  • Faciliteter 3,0
  • Beliggenhed 7,0
  • Service 3,0
  • Værdi for pengene 5,0
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4,0
Nitirat fra Thailand
Par
Standard Dobbelt
Boede 1 nat i juni 2017
Even you book through Agoda. Please be aware cuz t”
I had booking with Agoda for one night, luckyly I have changed my mind to stay in another resort but still need to pay what I had booked. I went to this hotel and pay but they said they did not even have my booking. So, I did not paid anything but just need to say even you have book through Agoda, not expect that you will get room from this hotel.
Anmeldt 17 juni 2017
Synes du denne anmeldelse er hjælpsom? |
5,2
Jeffrey fra Australien
Rejsende alene
Standard med 2 enkeltsenge
Boede 2 nætter i februar 2016
Good room. Bad everything else.”
Arriving at the Xaysana hotels I was moved around between 1, 2 and 3 because the staff of each wanted to avoid the work of having an extra guest. The staff at 2 said that 3 should accept me because I had paid for wifi and they didn't have any. But 3 told me to go away because I had no booking. So I stayed at 2 but visited 3 in the evenings to get wifi. The staff at 3 were unfriendly to the point of never speaking to me, even to say Sabaidee. Before explaining any more, I should point out that these are Chinese, not Laos, hotels, and except for the manager, the staff have no Laos or English. The manager has a very small amount of English. The room was nice and comfortable. The bed was good and the linen was clean. The bathroom had a small water heater and a dirty toilet. The toilet seat was a mess of cigarette burns and other material. Although the rooms are non-smoking, most the guests probably couldn't read the signs in Lao and English. Or didn't care. Breakfast is included. But the first morning I got there at 10 minutes to 9 and almost all of the food was gone. There was stale bread and coffee, and those were taken away at 9am. The next morning I arrived earlier and asked if there were eggs or vegetables. The head of the kitchen staff rudely told me no, laughed and waved me away. The bread was even staler, so I just had coffee. Overall, I'd say that the rooms are ok, but everything else is a disaster unless you are a Chinese smoker who doesn't want wifi. 4/10 for the room and 1/10 for the service.
Anmeldt 11 februar 2016
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6,7
Samantha fra Singapore
Par
Standard med 2 enkeltsenge
Boede 3 nætter i januar 2015
New hotel let down by frustrating check-in”
Completed in 2014, everything in the hotel was new. Fairly central location. Clean room and bathroom.
We had a rather frustrating time on the day we checked in. The female staff at the reception, who didn’t still a single word of English, had no clue at all what to do with our prepaid booking. Two other staff who came to her rescue were equally clueless. So, it seemed the staff were totally unfamiliar with the concept of online booking. More than 20 minutes later and having to deal with three front desk staff who didn’t speak English and talked to a 4th person over the phone who spoke just enough English, we managed to check-in after striking a compromise to give them a photocopy of our passports only (they wanted our original passports for safekeeping which we refused). However, until we checked-out, we felt uncertain if they would honour our pre-paid booking and still made us pay in cash!
Anmeldt 20 marts 2015
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