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ZTG Resort Thousand-Island Lake Hangzhou
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7,5 Rigtig god placering
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7,5Beliggenhed
  • gratis Wi-Fi på alle værelser

  • sauna

  • damprum

  • aircondition

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Værelsesvalg
Executive med søudsigt, distrikt A (Executive Lake View A Distrct)
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  • Udsigt: Sø
  • 38 m²
  • 2 enkeltsenge eller 1 dobbe...
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Deluxe med søudsigt A district (Deluxe Lake View A District)
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  • Udsigt: Sø
  • 38 m²
  • 2 enkeltsenge eller 1 dobbe...
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Verificerede kundeanmeldelser

Agoda Anmeldelser (15)

3,8

Sortér efter rejsetype
Rigtig godt
  • Hotellets stand/rengøring 8,5
  • Beliggenhed 7,5
  • Værelseskomfort og kvalitet 7,2
  • Service 8,7
  • Værdi for pengene 7,3
  • Mad og drikke 7,1
Fantastisk
  • Hotellets stand/rengøring 10,0
  • Beliggenhed 7,7
  • Værelseskomfort og kvalitet 8,3
  • Service 9,7
  • Værdi for pengene 7,3
  • Mad og drikke 7,7
  • Hotellets stand/rengøring 6,4
  • Beliggenhed 7,6
  • Værelseskomfort og kvalitet 6,0
  • Service 7,2
  • Værdi for pengene 6,8
  • Mad og drikke 6,4
Rigtig godt
  • Hotellets stand/rengøring 9,0
  • Beliggenhed 7,0
  • Værelseskomfort og kvalitet 6,0
  • Service 9,0
  • Værdi for pengene 8,0
  • Mad og drikke 7,0
Rigtig godt
  • Hotellets stand/rengøring 9,0
  • Beliggenhed 7,0
  • Værelseskomfort og kvalitet 8,0
  • Service 9,0
  • Værdi for pengene 8,0
  • Mad og drikke 7,0
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  • 简体中文
  • English

Værelsestype
  • Deluxe med søudsigt A district
  • Executive med søudsigt, distrikt A

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Viser 15 verificerede anmeldelser
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3,7
Nicholas fra Storbritannien
Familie med små børn
Deluxe med søudsigt A district
Boede 2 nætter i april 2011
Very disappointing - awful 'service', vile rooms”
Location is the only good thing
very disappointing. after reading good reviews, i expected something else. when we got there, they had got our booking completely wrong. after 30 mins, they did upgrade us for free to the suite room, but the room was just horrible. it has this dusty, dirty feel - our 3 year old got dirty hands and feet just wandering around the room! there was not *one* plant in the suite room or bedroom. the window could shake if you touched it. there was a weird floor level window with no lock, so we had to block it up. the staff speak no english at all. the location itself is ok, because it is right on the lake. but being in china, there is still always mist there, even on sunny or more clear days. there is no water in the swimming pool. there are no non-smoking areas of the restaurant so you have to go out unless you want to sit in a smokey room. qian dao lake could be nice, but definitely do not stay in this hotel where the staff are completely clueless.
Anmeldt 27 april 2011
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5,7
Dominic fra Storbritannien
Par
Deluxe med søudsigt A district
Boede 4 nætter i april 2011
Middle of nowhere - prison”
Best room ever stayed in, very friendly staff
We travelled from Shanghai to Hangzhou by rail. We then found that to get to this hotel it would cost us about 700RMB in a taxi. We wandered around asking various people what it would cost and if they knew about any easier way to get there. After a couple of hours of getting messed about we paid for the taxi. Got there at about 11pm and was majorly impressed by the place. Wi-Fi in the lobby and the room was amazing. When we woke up, we realised we were in the middle of nowhere and the hotel was like a prison. Their English was extremely limited so to ask anyone anything just caused confusion. We said that we wanted to go to monkey island and they told us to be at the reception for 8am the next day and that it would cost us about 200RMB. We got there bright and early but they just looked at us confused when we tried to explain we were there for the monkey island trip. They tried to get us to hire a boat and we were about to waste another day. As it's in the middle of nowhere, you're forced to eat in the restaurant, which is overpriced and pretty poor. I'm ok paying out the nose for great food but when it's nothing different than what you spend 10x less for... it's annoying. The menus are translated completely wrong as well. Chicken meant Egg and Bacon meant 1 small piece of bacon fat! In the end we got out and asked for a taxi to anywhere out of the place as we were going insane in this Prison. We were taken to a place where you go on tours to the thousand islands (monkey island, bird island etc) which was exactly what we wanted the other day! Randomly some rich Chinese group took us on their boat for free as we are two foreigners (blonde and ginger) so we must have been pets to them but we weren't complaining as they bought us ice cream, dinner and it was a great bunch of fun! Monkey island was absoluetly amazing... definitely the best island to visit. You get off of the boat and you're surrounded by monkeys jumping about and eating peanuts that you throw
Anmeldt 23 april 2011
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6,7
Lay fra Singapore
Gruppe
Boede 1 nat i marts 2011
Great hotel facilities and service”
Friendliness of service staff, good breakfast served hot and delicious.
Stay should have been a lake view rather than a garden which was a bit disappointing. Like the fresh air.
Anmeldt 20 marts 2011
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8,7
Wen fra USA
Par
Deluxe med søudsigt A district
Boede 3 nætter i januar 2011
Great Hotel, Beautiful lake views.”
---
this hotel is the only building on the warm island, great views,we are very lucky, the day of arrival, luxury lake view upgrade to executive lake view , the third day, to upgrade to executive suite lakeview.....overall highly recommended
Anmeldt 24 februar 2011
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9,3
Liu fra Kina
Par
Deluxe med søudsigt A district
Boede 1 nat i januar 2011
An impressive warm treatment from this hotel”
Very friendly service
Some facilities are not open yet
my stay at this hotel with my girl friend was amazing. first of all, the environment of this hotel is perfect,it is just on a island where in a middle of the lake. second, the hotel staff are very very professional and friendly. this professionalism you don't find many places outside of five star hotels of beijing and shanghai. surely recommend for couples and family go for staying for some days off, enjoying few days away from crazy busy city life.
Anmeldt 05 januar 2011
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7,3
Zhao
Familie med store børn
Deluxe med søudsigt A district
Boede 2 nætter i april 2013
静逸的美景,贴心的服务。”
服务,人性化和酒店园林建设
Anmeldt 08 maj 2013
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5,7
yi fra Kina
Familie med små børn
Deluxe med søudsigt A district
Boede 4 nætter i april 2013
有点金玉其外”
客服耐心切实地帮助客人解决问题
有点金玉其外,外观不错、毛巾也很新,但花园的环境卫生有待提高、豪华湖景房的卫生间台面及门口地面有霉变、房间内地板鼓包严重,等等这些使得我们入住当天感觉很失望,整体的环境与湖边度假应有的舒适度有差距,如果不是附近游客自驾游的话出入不方便。值得推介的是前台的客服经理,耐心又体贴,非常职业。同时建议agoda负责人分别尝试一下艺龙与agoda的客户电话&点评输入的差距。
Anmeldt 06 maj 2013
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8,0
bingshu fra Kina
Familie med store børn
Deluxe med søudsigt A district
Boede 3 nætter i februar 2013
酒店的管理还需提高”
早餐很好,酒店内晚上点餐菜品种少。
入住酒店需要加床,在网站已经付了加床费元,到达酒店后,出示订单,也加了床,但第二天,晚餐后,告知,还要交3天的加床费,拿订单到前台交涉,给他看订单写的费用清单,确认后,回到房间,结果又接到管理部门的电话,说是我们没有交加床费,再次到前台给他看订单费用,第三次确认我们交了,说是你们网站没给他们钱,搞错了。三次被叫到前台询问,感觉很不舒服。 出现的问题,是这个酒店的前台,看不懂英文的订单,还是你们网站收取我们的钱,没有付给他们?酒店回答说,是你们没有付给他们酒店。
Anmeldt 27 februar 2013
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9,0
QIAN fra Kina
Par
Executive med søudsigt, distrikt A
Boede 1 nat i oktober 2012
适合全家度假”
风景一流
非常私密的一家酒店,车停在停车场,人坐电动车经栈桥上岛。整座岛绿荫环绕、鸟语花香,太美了。服务很热情。房型除普通标间,也有别墅区域,几家人出游可以考虑。行政双人房的落地窗直接看到千岛湖大桥、小岛、酒店沙滩等等,让人顿觉神清气爽。可是冷气太厉害了,洗澡冷来,睡觉要盖厚被子,孕妇都感冒了。国庆期间价格昂贵,建议平时去。
Anmeldt 06 oktober 2012
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6,7
xu fra Kina
Familie med små børn
Deluxe med søudsigt A district
Boede 1 nat i maj 2012
风景不错,但比较重口味的”
有浮桥,有电瓶车,大多数的服务人员都比较亲切
到的时候有蒙蒙细雨,一辆电瓶车已经坐满,准备上另一辆空着的,可驾驶员反复告诉我们他在等客人,不可以坐他的车。我们告诉他,天又在下雨,我们还有一个两岁的小宝宝,麻烦他再叫一辆车来等人,先送我们去大堂,我们已经到了,我们也是客人呀。可他反复告诉我们抱歉,不可以。所以第一印象十分不好。 登记的时候,服务生告诉我们,从中国网站定的时候都包含早餐的,像我们定的agoda是不包的,另购的话一个人98元。 房间里有异味,等带着孩子去一楼有用的时候,整个一楼都有味道。 外面风景不错,问了服务生沙滩在哪里,那位小姐十分周到的把我们带到了沙滩,比较感动。
Anmeldt 07 juni 2012
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