Dalat Edensee Lake Resort & Spa
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Deluxe Garden View
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Location
Excellent
8.0
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2017

Dalat Edensee Lake Resort & Spa

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Excellent
From 484 reviewsSee what guests said
8.5
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
8.9
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Eden Suite
...
  • Garden view
  • 70 m²/753 ft²
  • 1 king bed
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Deluxe Garden View
...
  • Garden view
  • 40 m²/431 ft²
  • 1 double bed
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Junior Suite with Lake View
...
  • Lake view
  • 70 m²/753 ft²
  • 1 king bed
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Junior Suite Garden View
...
  • Garden view
  • 70 m²/753 ft²
  • 1 king bed
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Luxury Lake View King
...
  • Lake view
  • 46 m²/495 ft²
  • 1 double bed or 2 single be...
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Luxury Garden View
...
  • Garden view
  • 46 m²/495 ft²
  • 1 double bed or 2 single be...
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Double Deluxe
...
  • 40 m²/431 ft²
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Deluxe Mountain View (Twin or Double) - Best Available Rate
...
  • Shower
  • Balcony/terrace
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Twin Deluxe
...
  • 40 m²/431 ft²
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Luxury Lake View (Twin or Double) - Long Stay Deal
...
  • Shower and bathtub
  • Balcony/terrace
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Real reviews from real guests

Agoda Reviews (484)Booking.com Reviews (137)
8.5
Excellent
Filter by guest type:
Cleanliness9.0
Facilities8.4
Location8.0
Room comfort and quality8.9
Service8.9
Value for money8.4
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12345
10.0
Youzhi from China
Solo traveler
Deluxe Garden View
Stayed 3 nights in April 2018
Best choice in Da Lat!”
Although it is not located in the city center, we have a great stay here. Shuttle bus is quite convenient and the staff are really kind. We even tried kayaking and the lake view was awesome. Great choice if you would like to have a peaceful and tranquil time!
Reviewed April 09, 2018
Dear Youzhi, We are very happy to hear that you are enjoyed your stay with Edensee a lot. We highly appreciate your recommendations so thank you for taking the time to share your experiences with us. We sincerely appreciate your loyalty and will look forward to your return again and again. Wish you and your family health, success and happiness. Best regards Management
Responded April 14, 2018
Dalat Edensee Lake Resort & Spa
8.8
Dung from Vietnam
Couple
Luxury Garden View
Stayed 2 nights in February 2018
Cozy holiday place for couples, families”
The resort is quite spacious, located by the lake, far from city centre (appro. 25 mins by car). Good location for relaxation. Many facilities and activities provided. My deluxe garden - view room is quite big, cozy, clean; however the view is not so good.
Reviewed March 01, 2018
Dear Dung, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management
Responded March 09, 2018
Dalat Edensee Lake Resort & Spa
5.6
ADAM from Australia
Family with young children
Deluxe Garden View
Stayed 4 nights in February 2018
It did not appear to be a 5 star resort”
Damp smelling room with absolutely no privacy unless you have all the blinds down. Each villa houses 4 rooms, if you are in a down stairs room you will hear every movement and sound from the upstairs room. The food at Edensee was generally very poor. Food in Vietnam was excellent, could not believe how poor it was at this supposedly 5 star resort. The amazing picture of the panoramic deck over looking the mountains is not available unless you book it for a function (weddings etc), the pool area was really shabby, all indoors with dirty windows and felt like a very old and crappy community pool. I asked about the spa and sauna, the staff had no idea what I was asking about. My kid dropped food on the floor of our room, I wiped it up and discovered the floor was actually filthy. Lots of mosquitos in the rooms too. The surrounds were really lovely, the resort is located 30min from centre of Dalat in a pine forrest which is so nice. The lake is accessible and really lovely.
Reviewed February 24, 2018
Dear Adam, Thank you for choosing and coming to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We have taken note your comments about our food, service and we will cross check & improve all it as soon as possible. We hope to see your family again in the very near future. Thanks and Best Regards, Management
Responded February 26, 2018
Dalat Edensee Lake Resort & Spa
5.6
Jacqueline from Netherlands
Couple
Luxury Lake View King
Stayed 3 nights in February 2018
Faded glory”
This hotel maybe was once 5* but certainly not any more. There is a lot broken, what needs to be fixed. Even the uniforms from the staff are old. The outside terrace has wicker furniture which has it’s best time and not even matching cushions for the couch. The cleaning of the room is avarage. No extra toilet paper and they forget to clean the outsitde balcony. There is coffee an tea available at the room, but only 3 in 1 instant coffee. So if you drink black coffee it’s a pity. You have to buy your own. The staff is friendly but their English is so poor. I wanted to try the yoga class, but this room is out of order for a long time. The pool is sort of ok, but the outside terrace is dirty and not at all cozy. So I wanted to try the SPA. The prices are really high, so I thought this must be very exclusive. When i walked in i was really suprised. Everything in the SPA looks old and you don’t want to go there. So if you expect 5* and you get less than 3* it’s very di
Reviewed February 04, 2018
Dear Jacqueline, Warmest greetings from Dalat Edensee Resort & Spa! Thank you for taking time to write us such a detailed review. We always highly appreciate to your constructive evaluation coming from valued guests. We apologize you had to experience many of these small issues and your comments about our services are very much valued to us. We are plan to improve all of our property and services to be ensured that you will definitely love our place on the next stay. Once again, thank you for your feedback for us. We hope to have another chance to serve you and your family in the future. Best regards, Management
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Dalat Edensee Lake Resort & Spa
9.2
Zvi from United Kingdom
Couple
Deluxe Garden View
Stayed 3 nights in January 2018
Great place in nature”
The place is really peaceful and quite - perhaps too quite, but have lots of activities. Reception staff are not the bast. Food verify not much and the city is 10 km far. Everything else is great. We enjoyed a lot.
Reviewed January 30, 2018
Dear Zvi, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We also take note your comments about food and we will cross check & improve all it as soon as possible. We hope to welcome you back at Dalat Edensee in the nearest future. Best regards, Management
Responded January 31, 2018
Dalat Edensee Lake Resort & Spa
10.0
Ashley from United States
Couple
Junior Suite Garden View
Stayed 3 nights in January 2018
Perfect getaway ”
The staff went above and beyond for us. They were super helpful and the room was amazing for the value. I will hopefully be making it back in a few years.
Reviewed January 24, 2018
Dear Ashley, Thank you for choosing and coming to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We are so happy when we read your comment for us about nice staff, amzing room, and also seeing your excellent rating here. We hope to see your family again in the very near future. Thanks and Best Regards, Mangement
Responded January 24, 2018
Dalat Edensee Lake Resort & Spa
4.8
Ai from Vietnam
Couple
Luxury Garden View
Stayed 1 night in January 2018
The quality of everything is going down!”
I’d been here last year, and i love it. But now when i came here again the services & staffs were really bad. The toilet flushing was broken so the floor was wet everywhere. I called to borrow a scissors at 11pm and they were unhappy to bring it to me. Instead of saying sorry they just said no to reject. The terrace of the restaurant used to be my favorite place to have breakfast & lunch, now they did not maintain there anymore so the table and chair were too dirty to sit. Overall, i’m really disappointed!
Reviewed January 22, 2018
Dear Ms. Ai Lan, We would like to thank you for having chosen the Dalat Edensee for your trip and thank you for taking time to write us such a detailed review. We always highly appreciate to your constructive evaluation coming from valued guests. We apologize you had to experience many of these small issues. Please rest assured that we have gone through all your comments in our meeting with all teams to improve our service and facilities. We wish all the best to you and your family. Best regards Management
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Dalat Edensee Lake Resort & Spa
8.4
Linh
Family with young children
Luxury Lake View King
Stayed 1 night in January 2018
Good”
Bit too far from center. But free shuttle bus service provided
Reviewed January 09, 2018
Dear Ms. Linh, Thank you so much for taking the time to write a review and give us high rating here. We hope to welcome you back at Dalat Edensee in the nearest future. Wish you and your family health, success and happiness in New year. Best regards, Management
Responded January 10, 2018
Dalat Edensee Lake Resort & Spa
8.8
Gary from United Kingdom
Couple
Luxury Lake View King
Stayed 2 nights in January 2018
An oasis away from noisy Vietnam cities ”
Location by the lake, surrounded by greenery and trees. A true haven in Vietnam away from noisy cities.
Reviewed January 05, 2018
Dear Gary, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Best regards, Management
Responded January 10, 2018
Dalat Edensee Lake Resort & Spa
10.0
BIN from Singapore
Group
Luxury Garden View
Stayed 2 nights in December 2017
Fantastic getaway destination with scenery that you can’t find elsewhere in Vietnam. ”
I really enjoyed the morning stroll along the walking path by the lakeside! They have all kinds of facilities suitable for young and old so you could actually just spend whole day in the resort. Breakfast is pretty good as well with wide rang of fruits selection. I will definitely come back again whenever I feel I need a break from the bustling city life.
Reviewed January 02, 2018
Dear Bin, We are very happy to hear that you are enjoyed your stay with Edensee a lot and also give us a best rating here. We sincerely appreciate your loyalty and will look forward to your return again and again. Wish you and your family health, success and happiness in New year. Best regards, Management
Responded January 10, 2018
Dalat Edensee Lake Resort & Spa
3.6
Thomas from Thailand
Family with teens
Deluxe Garden View
Stayed 3 nights in December 2017
Shockingly poor service, heating, facilities and food.”
Although a beautiful hotel, it is let down by the management. The room was freezing, we had to sleep with our clothes and jacket on. We asked for an extra key so we could leave the heating on a little but this was refused. We wanted to use the golf simulator and archery which were advertised but were told these were not available. The food was very poor and expensive. When I complained about all these points all I got was 'Oh' - no attempt to rectify or apologise. We checked out early even though we had paid for the room and went somewhere nicer.
Reviewed December 29, 2017
Dear Thomas, Thank you for taking time to write us such a detailed review. We always highly appreciate to your constructive evaluation coming from valued guests. First of all, We would like to thank you for having chosen the Dalat Edensee for your trip. It is great to read that you enjoyed the beautiful resort. We apologize you had to experience many of these small issues. Please rest assured that we have gone through all your comments in our meeting with all teams to improve our the services. We appreciate you bringing this to our attention as this focuses our training in certain areas where we should improve most. We wish you all the best and hopefully to welcome you back some day to redeem ourselves in your eyes. Best regards, Management
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Dalat Edensee Lake Resort & Spa
4.4
ANH from Vietnam
Family with young children
Luxury Lake View King
Stayed 4 nights in December 2017
Bad services”
No comment
Reviewed December 23, 2017
Dear valued guest, We would like to apologize for the any incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we make a failure. Your comments about our services are very much valued to us if you could share via our email address. we are improving all of our property and services to be ensured that you will definitely love our place on the next stay. We hope to have another chance to serve you in the future. Thank you so much Management
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Dalat Edensee Lake Resort & Spa
10.0
Thanh from Vietnam
Family with young children
Deluxe Garden View
Stayed 2 nights in December 2017
Nice and quiet place, surrounding by the beautiful nature. the facility in the room is great! ”
The surrounding is nice, with playground for children. You should try walking along the lake, it is really breath-taking nature view!!! The resort decoration is vintage, French style with paintings, facilities and decoration in the room is very nice, with the electric fire in room that keep you warm in case. It worth a place with comfort, but surrounded by original and beautiful nature view! The staff is very helpful too! There is also a nice souvenir shop at the reception area that you should visit! Will come back soon!
Reviewed December 19, 2017
Dear Thanh, Thank you for choosing and coming to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We are so happy when we read your comment for us about helpful staff, good decoration, and also seeing your excellent rating here. You have given our team strong motivation to try more and more better, then our guests will have more excellent and warm services. We hope to see your family again in the very near future. Thanks and Best Regards, Management
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Dalat Edensee Lake Resort & Spa
9.6
Tuyen from Vietnam
Business traveler
Deluxe Garden View
Stayed 1 night in December 2017
Great experience”
The hotel is beautiful with Christmas decorations. The furniture is new and fancy. Just very few options for breakfast and the chief was very unfriendly and unproffessional. Other than that, it was a great time.
Reviewed December 19, 2017
Dear Tuyen, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management Management
Responded December 26, 2017
Dalat Edensee Lake Resort & Spa
8.4
Thu from Vietnam
Family with young children
Deluxe Garden View
Stayed 1 night in November 2017
Nice view with friendly staffs”
Have a little bit trouble however it was resolved professionally by manager & receptionist.
Reviewed November 29, 2017
Chào Chị Thu, Chân thành cảm ơn Chị đã tin tưởng lựa chọn sử dụng dịch vụ tại Resort. Chúng tôi rất mong sẽ được chào đón Chị cùng Gia đình trong các dịp sắp tới. Thân ái, Ban quản lý
Responded December 02, 2017
Dalat Edensee Lake Resort & Spa
10.0
Hieu from United States
Couple
Junior Suite with Lake View
Stayed 1 night in November 2017
Lovely Stay”
We had a wonderful time here. There was a lot of activities available in the resort, it was beautiful, staff was friendly, altogether I can't think of any complaints. The lake in the back was amazing and there's so many places to explore within the grounds. Food was not amazing but still quite good. I would definitely come here again, perfect for a getaway that's away from the noise of the city.
Reviewed November 15, 2017
Dear Mr. Hieu Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management
Responded December 02, 2017
Dalat Edensee Lake Resort & Spa
10.0
Lee from South Korea
Couple
Junior Suite with Lake View
Stayed 3 nights in October 2017
Best and wonderful!”
Thank you very much.
Reviewed November 02, 2017
Dear Lee, Warmest Greetings from DALAT EDENSEE Resort! Thank you for choosing to stay with Dalat Edensee Resort during your trip to a beautiful Dalat City. We look forward to welcoming you and your family again and again at DALAT EDENSEE. Best regards Management
Responded November 08, 2017
Dalat Edensee Lake Resort & Spa
8.0
Mai
Family with young children
Deluxe Garden View
Stayed 2 nights in October 2017
Nice hotel”
It' good for relaxing & quiet holiday
Reviewed October 27, 2017
Dear valued guest, Greeting from Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We sincerely appreciate your loyalty and will look forward to your return again and again. Wish you and your family health, success and happiness. Best regards Management
Responded November 08, 2017
Dalat Edensee Lake Resort & Spa
10.0
Pawin from Thailand
Family with young children
Luxury Lake View King
Stayed 3 nights in October 2017
Best stay in Dalat ”
This is one of the best stay in Dalat. We loved the scenery, service, the atmosphere, everything about this place.
Reviewed October 22, 2017
Dear Pawin, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Have a nice day Best regards, Management
Responded November 08, 2017
Dalat Edensee Lake Resort & Spa
7.2
kyung from South Korea
Family with teens
Eden Suite
Stayed 2 nights in August 2017
Very good”
the location is abit far from the center of the city, but all condition was good. very beautiful sight view with this hotel.
Reviewed August 14, 2017
Dear Kyung, Thank you so much for taking the time to write a review regarding your experience at Dalat Edensee Resort. We are very happy to hear that you are enjoyed your stay with Edensee a lot. We hope to welcome you back at Dalat Edensee in the nearest future. Best regards, The Management
Responded September 11, 2017
Dalat Edensee Lake Resort & Spa
12345
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