Recent customer comments

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Very good



based on 1368 reviews
  • Cleanliness 6.9
  • Facilities 6.6
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for money 7.0
  • Food/Dining 6.7
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May from Malaysia
Solo traveler
Deluxe
Stayed 1 night in February 2016
Value for money
Very nice hotel, good view, helpful staff, nice breakfast
Reviewed March 10, 2016

Hsiao from Malaysia
Family with young children
Standard Balcony
Stayed 1 night in March 2016
Strategic Location and Superb for Families with Young Children
Located just within walking distance to Cultural Village and foothill of Mount Santubong. The beach area behind the resort offers picturesque view with the mountains as backdrop. Room with double queen bed is large enough for my family of 2+3. A little old but okay.. Only drawback is the dim lighting. Staffs were friendly.
Reviewed March 08, 2016

Daniel from Germany
Solo traveler
Deluxe
Stayed 5 nights in February 2016
Many things have to be done
the facility is very old and Need a renovation very soon. The Resort is located in a very nice landscape and ten years ago it was maybe one of the best Resorts worldwide. But now many things are broken and do not work anymore.....
Reviewed March 03, 2016

MARINA from Malaysia
Family with young children
Superior Pool Side
Stayed 1 night in February 2016
Service and staff friendly food very nice
Room, pool and view
Really happy.. good room and food
Reviewed March 03, 2016

Geraldine from Malaysia
Group
Stayed 1 night in February 2016
agoda
Good n nice
Reviewed March 01, 2016

Chun from Malaysia
Couple
Deluxe
Stayed 1 night in February 2016
old but well maintained
enjoyful
Reviewed February 29, 2016

AHMAD from Malaysia
Couple
Deluxe
Stayed 1 night in February 2016
JUST NICE
LOCATION, VIEW AND PRICE
The hilltop room is quite scary since rarely people book this type of suite plus my first room was smell like never been used for ages and dusty scent all over the room plus the airconditioning was broke down, then move to second room which much more appropriate but yet still the aging furniture. recommended the management made major renovation of this type of suite.
Reviewed February 23, 2016

iyang from Malaysia
Couple
Deluxe
Stayed 1 night in February 2016
poor of cleanliness
Bathtub dirty, hair on the floor n mattress... staff is not friendly.. the shower is broken...
Reviewed February 15, 2016

Yeo from Malaysia
Family with young children
Standard Balcony
Stayed 1 night in February 2016
3 star
Not far from town, staff r friendlly, safe guard on duty at pool area
Hotel & rooms looks old, wooden staircase r dirty with stain. But room is big enough so we still felt comfortable. Check in and out is slow as only one counter available even peak season. Breakfast food a bit oily. Gym room cannot use as under maintenance. Overall still ok.
Reviewed February 15, 2016

ZUHAIZA from Malaysia
Family with young children
Superior Pool Side
Stayed 1 night in February 2016
Familyday
Food,Beach & Swimming pool
Its very comfortable, even i pick poolside room its mean poolside view but it was beach view.Its ok, the beach view was nice also.love it.
Reviewed February 15, 2016


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