Recent customer comments

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Very good



based on 1368 reviews
  • Cleanliness 6.9
  • Facilities 6.6
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for money 7.0
  • Food/Dining 6.7
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kristal from Malaysia
Group
Standard Balcony
Stayed 1 night in December 2015
It used to be a very well maintained hotsl
Unsatissfied
Reviewed December 22, 2015

JEE from Malaysia
Family with older children
Chalet
Stayed 2 nights in December 2015
good traveling but bad wether
location, food and condition of beach
enjoy the trip
Reviewed December 22, 2015

KUEK from Malaysia
Group
Standard Balcony
Stayed 1 night in September 2015
all ok
all ok
can be better
Reviewed December 22, 2015

Rebecca from Malaysia
Family with young children
Deluxe
Stayed 1 night in November 2015
Disappointed and Disillusioned
Sea view from Hilltop, Location, Shuttle Service
While we enjoyed the sea view from the hilltop chalet, we were utterly disappointed with the state of the room. It was dirty and there was even litter on top of the fridge - old wrappers and the like. The room was dusty and musty. Room service was poor and it took a long time for what we ordered to arrive. On the day that I checked out, I left three items in the room. When I called the reception, they checked and said they had recovered all three items. I immediately went back to claim it. When I reached the counter, they gave back only one item. Then, I was told housekeeping couldn't find the other two items. What happened? The receptionist was perhaps helpful in calling housekeeping multiple times to enquire. But even he couldn't explain how the other two items 'disappeared'. Damai started off so very well but years of lack of maintenance has led to its decline. I'm not sure I'll return to this resort again.
Reviewed December 20, 2015

MEE from Malaysia
Family with older children
Chalet
Stayed 1 night in December 2015
most of the facilities are old, especially the mat
the air ,the nature
quite ok
Reviewed December 20, 2015

Kwee from Singapore
Family with older children
Deluxe
Stayed 1 night in December 2015
So So Hotel
Service, Sea View, Food
So So..... only food is over charge, lack of promotion,,, room need some improvement
Reviewed December 20, 2015

Nelson from Malaysia
Family with young children
Standard Balcony
Stayed 1 night in December 2015
Aged premises
Staffs
Under expectation
Reviewed December 20, 2015

afnalizan from Malaysia
Family with young children
Superior Pool Side
Stayed 1 night in December 2015
Hotel that need a fresh come up..
Comfortable twin beds..not so hot tap water..tv channel got fox movies
A nice view for urban ppl wanna away from hectic city..pool is good but they are mango tree aside of child pool. Not suitable coz ants may lived there. Room; bed is nice..tv is good..iron n hair dryer are there..tub good.. But towel n comforter need to change it looks too old.. Found small cocroaches in the bathrooms my daughter screaming . .
Reviewed December 17, 2015

Kelly from Malaysia
Family with young children
Standard Balcony
Stayed 1 night in December 2015
Poor service
The staff performance very poor, we have to wait for three hours to get the room done, the counter service suddenly got lost while servicing us. Really get mad. My young child had to sleep but no place..
Reviewed December 17, 2015

NANCY from Malaysia
Family with young children
Standard Balcony
Stayed 1 night in December 2015
Room not so clean. Breakfast is not reasonable pri
The pool and beach are ok
Ok
Reviewed December 15, 2015


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