Damai Puri Resort & Spa

Damai Puri Resort & Spa

Teluk Penyuk Santubong, P.O.Box 3058, Damai / Santubong, Kuching, Malaysia, 93762
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Deluxe Rainforest Damai Puri Resort & Spa
Deluxe Rainforest
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    Lobby Damai Puri Resort & Spa
    Interior view Damai Puri Resort & Spa
    Interior view Damai Puri Resort & Spa
    Deluxe Rainforest Damai Puri Resort & Spa
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    Floor plans Damai Puri Resort & Spa

    Guest reviews

    6.2
    Good
    /10
    (2264 reviews)See what guests said
    6.0
    Review score

    "The room has a nice view of the sea, spacious ."

    Bong

    -

    January 11, 2019

    Property highlights

    • Airport transfer

    • Private beach

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Last booked 6 hours ago
    Very good
    Location
    7.3
    See map
    Very good location
    Nearby
    Popular
  • Sarawak Cultural Village340 m
  • Damai Beach620 m
  • Bako National Park17.23 km
  • Pustaka Negeri Sarawak18.87 km
  • Medan Niaga Satok Market19.64 km
  • Chingsan Yan Temple20.21 km
  • Kubah National Park20.52 km
  • The Astana21.38 km
  • Fort Margherita21.6 km
  • Kuching Esplanade21.68 km
  • Value for money5.8
    Distance to city center30 km
    Location rating7.3
    Nearest airportKuching International Airport (KCH)
    Distance to airport29.6 km
    Select your room
    Deluxe Rainforest
    Deluxe Rainforest
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 king bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 57 m²/614 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Sea View
    Deluxe Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe - Min. 4 nights
    Deluxe - Min. 4 nights
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    • 1 super king bed or 2 singl...
    Enter dates to see prices
    Deluxe - Min. 2 nights
    Deluxe - Min. 2 nights
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Balcony/terrace
    • Smoking allowed
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    Deluxe Rainforest
    Deluxe Rainforest
    ...
    • Balcony/terrace
    • Smoking allowed
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    Deluxe Seaview
    Deluxe Seaview
    ...
    • Balcony/terrace
    • Smoking allowed
    Enter dates to see prices
    Luxury Room - Forest View
    Luxury Room - Forest View
    ...
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      Room Sea View
      Room Sea View
      ...
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        Have a question for Damai Puri Resort & Spa?

        What people love about the property

        • 8.0
          Very good

          "Pleasant quiet rest."

          Paul

          |

          June 1, 2018

        • 6.8
          Good

          "Nice hotel near a beach."

          Lesa

          |

          May 29, 2018

        • 6.8
          Good

          "room service for breakfast was great."

          Lesa

          |

          May 29, 2018

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        More about Damai Puri Resort & Spa

        More about Damai Puri Resort & Spa

        4.8
        Review score

        "Nice view of the beach and very near Damai Central."

        Cindy

        |

        April 26, 2018

        An overview

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        What they offer

        8.0
        Very good

        "Nice to stay."

        Busnah

        |

        January 9, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (2264)Booking.com Reviews (1071)
        Cleanliness5.8
        Facilities5.0
        Location7.3
        Room comfort and quality6.7
        Service6.4
        Value for money5.8
        Provided by verified guests of Agoda
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        All guests (2264)
        All room types

        Show reviews that mention 

        Showing 1702 verified guest comments
        12345
        8.0
        Excellent
        Jane from Malaysia
        Couple
        Deluxe Rainforest
        Stayed 1 night in February 2019
        good”
        well done
        Reviewed February 16, 2019
        4.4
        Ting from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in February 2019
        overrated Resort”
        check in is fix 3pm. i arrive at 12pm. waited almost 5hours. 430pm room still not ready. No compersation for the delay they cause the guess late check in. Room provided NO Telephone, No safety box, No Wifi, No Tower, No slipper, only 1 plug function, it a running down hotel like a bankrupt hotel with no maintenance. The aircon sound in the room is so loud like u sleep in the engine room, my family whole night cant sleep. Swimming pool so dirty no chloride on it. Breakfast serve with spoil and sour Milk. Everything they charged from parking to outside food. many hidden charges. Please dont come to this so call resort. Gym is close all the time. to get a tower is very troublesome u need to walk a distance and return it otherwise they will charge guess. The only thing pros is the beach that all. all the walkway light will off after 10pm. u can enjoy at night when u plan for a walk. shame such a nice location. should not even promote in agoda if they are not ready to do business. TQ
        Reviewed February 10, 2019
        4.8
        NORHAYATI from Malaysia
        Family with young children
        Deluxe Rainforest
        Stayed 2 nights in December 2018
        Staff didn't give full info”
        Staff didn't give full info such about room because i'm requesting to have a room lower floor when i do a booking on this resort since my mother got problem with her joint leg but staff still provide me a 3rd floor room. But when we was there till night i'm trying request one more time through phone call and the staff still saying no room lower floor available at that moment. After 10 minutes i'm call again and the phone been answered by manager on duty then without any reason she arrange new lower floor room. So what a big deal for them to do the same thing as their manager have done to me...? i didn't request it in last minute time..
        Reviewed February 07, 2019
        5.2
        Meghan from Malaysia
        Family with young children
        Deluxe Rainforest
        Stayed 1 night in February 2019
        Time management were bad”
        We reached there at 3.30 pm, check in time is 3pm. I supposed there will be enough time for them to clean up the room. Understood that is peak season, at 4pm I told them that my kid is impatient she need to sleep. They allow me to go in to the room which is yet to clean (which I insisted to go in rather than waiting at Lobby with crowd). Lucky it was not that bad as the previous guest didn’t mess up the room, bathroom was in bad condition as in sink is cracked and tap also need to be change. At last housekeeping came at 5pm. Appreciate their work but still I believe they should improve on that.
        Reviewed February 11, 2019
        6.0
        Edwin from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in January 2019
        I Can't Give More Than Three Stars”
        If you're here for the beach and huge waves (hey, it was the monsoon season okay), then you'd probably love it. If you're here for the facilities, forget about it. Place looks rundown - busted corridor lights, squeaky lifts and my room had the smell of a sofa you'd find in a second-hand store. Not all is bad though. The staff members were in top form and food in the only kitchen (at the time) was good. View from my room was superb and the bed was more comfortable than a Lazy Boy.
        Reviewed February 01, 2019
        6.4
        Good
        Amran from Malaysia
        Family with young children
        Deluxe Rainforest
        Stayed 1 night in January 2019
        Good”
        Pros: scenic..beach and mountain. Friendly staffs. Cons: 1. Felt like entering a school hostel. At the entrance, the staff checks number of persons in our car n listed the charges for various do's n dont's at the hotel like charging rm50 per extra person or rm10 for usage of hotel except room, rm200 for putting the mattress on the floor n a certain penalty for bringing outside food. 2. Though the bed n rooms booked were spacious, we still need to book another room for the xtra two pax. 3. Some parts of corridors n room balcony were dirty with bird droppings. 4. Had to go back to the front office (couldnt use the phone in the room) to inform n request for towels, toiletries, fix broken main door latch n bathrm lock, replace bulbs, otherwise not enuf lightings. Prompt response by housekeeper 5. No wi fi in guest rooms. 6. Worst... no hot shower. In short, better go to Damai Beach Resort nearby for a friendlier service n policies n feel-good stay... without hidden charges.
        Reviewed January 24, 2019
        8.8
        Excellent
        Couple
        Deluxe Sea View
        Stayed 2 nights in January 2019
        Pleasant stay”
        The sea view from the balcony was amazing. There is a private beach and it was very relaxing to stroll along the beach in the morning when the tide was low. However, there is only one restaurant in the resort, so we had to walk to Damai Central or Damai Beach Resort for different food. The gym and spa were closed during our stay, but we spent a nice and fun morning in the big swimming pool in the resort.
        Reviewed January 23, 2019
        3.2
        EARNEST from Malaysia
        Family with teens
        Deluxe Rainforest
        Stayed 1 night in February 2019
        not a good hotel and the staff are not friendly,room late check in,early check out,and”
        i am not happy for that resort,
        Reviewed February 11, 2019
        6.0
        Grace from Singapore
        Group
        Deluxe Sea View
        Stayed 1 night in February 2019
        Nice view”
        The view is nice but this resort really need a big makeover, the room and all facilities are in a pretty bad condition which is such a pity.
        Reviewed February 16, 2019
        4.8
        Terence from Malaysia
        Couple
        Deluxe Rainforest
        Stayed 1 night in February 2019
        Rundown resort”
        This hotel facilities are really bad. Hotel room doesn't have toothbrush provided. No telephone available this not able to request any room service. Breakfast not included as well. The beach is not clean compare to so many beaches that I had been.
        Reviewed February 10, 2019
        3.6
        Mark from Malaysia
        Couple
        Junior Suite
        Stayed 1 night in February 2019
        Checked in 245 pm and Checked Out 945pm”
        Am lazy to go into details - just too many cons - exactly as advised by other reviewers. Avoid this property at all cost - wish we could have our money back for the so called Junior Suite which literally had nothing in it. Go to the other resort nearby - thats where we went for dinner before we checked out at 945pm (on the very day we checked in). Enough said.
        Reviewed February 07, 2019
        2.4
        Shawn from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in January 2019
        Disappointing”
        The hotel is pretty run downs and definitely not recommending. The hotel policy is not customer friendly.
        Reviewed February 08, 2019
        2.0
        Audrey from Malaysia
        Family with teens
        Deluxe Sea View
        Stayed 1 night in February 2019
        Not worth the stay at all”
        The chairs were broken and my family member actually fell down. Definitely not suitable for elderly. The light bulbs were spoiled and the room was so dim.
        Reviewed February 08, 2019
        6.8
        Good
        Tze from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in January 2019
        Run Down”
        I was there many times over the past 10 years. This trip is really a let down as I see how the resort aged and wasnt maintained. The kids pool was not maintained and is pretty dirty. Paints and coating on the slides are coming off and you will tear your clothes sliding down it. Roofing pieces missing not replaced. Timber decking uneven and looks dangerous when walking over it. The room is dusty and you can visibly see the dusts at the corners. Don't even think of moving the couch from it's original spot. You wont like what you discover underneath it. Only the natural beautiful beach is worth visiting
        Reviewed January 08, 2019
        3.6
        Saiful from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in December 2018
        Not friendly management at all. The way the hotel management check the number pax before check in. ”
        The staff hd stopped the guess car before check in at guard house (entrance), and checked number of pax/people to check in. Not friendly way! The guess have to pay extra if there any extra pax or need to argue before they allowed guess to enter the hotel area. Looks like the guess are not welcome to their hotel from beginning. They should deal or do checking at the hotel lobby, not at the guard house.
        Reviewed January 03, 2019
        6.0
        Lo from Malaysia
        Group
        Deluxe Rainforest
        Stayed 1 night in December 2018
        Above average”
        First, Facilities so old,then no line at that, hotel WiFi also no unavailable. Then , when we facing some problem ,the hotel staff tell us is not under hotel responsible,not their problem.They say because we book the room at agoda, so is agoda did give a clear information to customer.
        Reviewed January 03, 2019
        4.4
        Nurnajwani from Malaysia
        Group
        Deluxe Sea View
        Stayed 1 night in December 2018
        First and last stay”
        Dirty bedsheets and comforter. Kid's milk bottle left under the bed from previous guest which was not cleaned. No pipe or washing cup/bowl for toilet. No toilet tissue. Towels are old and in bad condition. Iron not provided. RM30/hr More than 2adult&2child add on rm50/pax (not inclusive of towel for extra pax) Extra towel rm10. No phone in room, need to call with own number. Location is good but proper maintenance of facilities are required. Kids and adults pool are dirty.
        Reviewed January 03, 2019
        2.4
        nurain from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in December 2018
        Worst hotel ever”
        Check in on 2:30pm, no towel in the room until 7pm. Request at the receptionist, they said its not their job its housekeeping job. Then, they should call their housekeeping! Seriously customer service very out! For the first time i found 4stars hotel need payment if want iron. RM50 per/hour. Im not satisfied at all. Will not come again! Forever.
        Reviewed January 01, 2019
        7.2
        Very good
        wilson from Malaysia
        Family with young children
        Deluxe Sea View
        Stayed 1 night in December 2018
        Very good”
        The view was incredibly beautiful. Our room which was facing right through the sea was really take my breath away. However the room was a bit sandy, it is good if i can have a broom to sweep the sand myself. Anyway, the kids were having a great time in the pool.
        Reviewed December 29, 2018
        2.4
        RUVI from Malaysia
        Group
        Deluxe Sea View
        Stayed 1 night in December 2018
        Not worth”
        very poor service yet pricy..not worth at all..250 per room without breakfast..extra pax pay 50, only can enter by 2.30pm.. check in shud be at 3pm.. but room not ready and waited for 30 mins. Towel only be sent after 7pm..toilet and shower were both leaking..no phone in the room, old furniture, smelly bathroom and the list goes on..the only good thing was the pool,view, and 5 minute walk to damai sentral-- thats all..last time i went there was still ok..dec 2015 for official trip..so dissapointed and sad to see so called resort was not being maintain..
        Reviewed December 27, 2018
        12345
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        Damai Puri Resort & Spa
        |Good 6.2
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        • Very good location
        • Sarawak Cultural Village