Recent customer comments

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Good



based on 1214 reviews
  • Cleanliness 6.3
  • Facilities 5.1
  • Location 7.6
  • Room comfort and quality 6.7
  • Service 6.5
  • Value for money 6.1
  • Food and dining 5.7
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Lau from Malaysia
Family with young children
Deluxe Sea View
Stayed one night in June 2016
Damai Puri Resort
Late check in time due to long weekend holiday with lots of visitor. Should hire more temporary cleaner during peak days. A good place for young children.
Reviewed June 06, 2016

Alfred from Malaysia
Family with young children
Deluxe Sea View
Stayed one night in June 2016
Overrated
1. Too many shop were closed during our visit. By right no matter is public holidays or weekday, all shoppers must open business hours from 8am to 10pm. 2. Lounge also not open, so how's your guest spend their time over there? 3. Package without breakfast. 4. Air-Conds not cool, just a normal air only. 5. Got ants walking around inside the rooms. 6. Pool side bar has closed, no operation. Look like budget hotel.
Reviewed June 06, 2016

kartina from Malaysia
Family with older children
Deluxe Sea View
Stayed one night in June 2016
Overall its not value if money.check in was too slow.however staff were friendly
Should upgrade on cleanliness.there was cockroach in our room
Reviewed June 05, 2016

Min from Malaysia
Family with young children
Deluxe Sea View
Stayed 2 nights in June 2016
Summary
The toilet always block Bath towel & floor mat not ready inside the room need to request Shower head already critical crack.
Reviewed June 04, 2016

Philip from Malaysia
Couple
Junior Suite
Stayed one night in June 2016
Pala Tut
Not worth the money. Facilities are run down, not properly maintained, slow check-in process, staff has to photostat identity cards of all guests, counter staff not pro-active to pre-assign rooms to respective guests althought already booked early so have to wait for 45 minutes to do check-in, no towel, old run down towel only given out around 9am on check out day after 2 reminders on check-in day. Only tv set available in the room, telefon set not functioning, some lightbulds not functioning, room is dim. All thest reflected a lousy hotel management.
Reviewed June 04, 2016

CHEE from Malaysia
Family with young children
Deluxe Rainforest
Stayed 2 nights in June 2016
Poorly maintained childrens pool
Swimming pool for children badly needs repair as damage could b clearly seen at the pool side. Common areas poorly maintained but the rooms are cleaned and up to standard. However the fridge are not cold are are the air conditioning
Reviewed June 04, 2016

ai from Malaysia
Family with young children
Deluxe Double or Twin Room with Sea View
Stayed one night in May 2016
Great Stay
Like the swimming pool here. The kids have so much fun. But my slippers was stolen by someone. Too bad.
Reviewed June 03, 2016

lo from Malaysia
Family with older children
Deluxe Sea View
Stayed one night in June 2016
Bad quality
Room is very dirty.check in time delay.
Reviewed June 03, 2016

Peggy from Malaysia
Couple
Deluxe Sea View
Stayed one night in June 2016
damai puri
housekeeping no one answer the phone, asking towel but need to wait few hours. but counter staff very nice & friendly! helpful!
Reviewed June 03, 2016

BEE from Malaysia
Family with young children
Deluxe Sea View
Stayed one night in May 2016
Good retreat
Sound proof is a problem.
Reviewed June 03, 2016


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