Recent customer comments

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Good



based on 1214 reviews
  • Cleanliness 6.3
  • Facilities 5.1
  • Location 7.6
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for money 6.1
  • Food/Dining 5.7
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Siti from Malaysia
Families with young children
Deluxe Sea View
Stayed one night in August 2016
Facilities are there but can be upgraded.
I stayed here with my husband and 1 year plus child. We enjoyed the kiddie pool but the water slide was not maintained properly. If the hotel management fixed it, it would be better. The infinity pool was great though but as a mother with a toddler, I would've spend more time in the kiddie pool. The room was nice and clean but the entrance door had been eaten by termites. Kinda spoils the mood to see your hotel door have holes (not see through) at the bottom of it. The dinner menu at the bar was okay, quite cheap if compared to the restaurant menu. The breakfast menu was also just so-so. But the view is great! super love the sunset and the ocean view. Just wished the management could've spend a bit more on maintanence and upgraded some of the facilities.
Reviewed August 30, 2016

Alejandro from Spain
Families with young children
Deluxe Sea View
Stayed 2 nights in August 2016
One of the best spots in South East Asia
This place is fantastic. It is admittedly run down and in need of some maintenance but you can't beat the value for money in a stunning setting with an infinity pool against the magical backdrop of the beach and the commanding mountain in the back hosting the beautiful rainforest. Great staff. Great food at the restUrant and incredibly cheap.
Reviewed August 29, 2016

Joshua from Malaysia
Families with young children
Deluxe Sea View
Stayed 2 nights in August 2016
rest and relax
good for rest and relax
Reviewed August 28, 2016

Yean from Malaysia
Solo travelers
Deluxe Sea View
Stayed 2 nights in August 2016
Great customer service but room needs to be cleaner
The customer service has been great
Reviewed August 24, 2016

Yeo from Singapore
Groups
Deluxe Sea View
Stayed one night in August 2016
nice place for relax.
beautiful sunset
Reviewed August 23, 2016

Alba from Malaysia
Couples
Junior Suite
Stayed one night in January 2016
Superb
Great view and environment
Reviewed August 23, 2016

Goh from Malaysia
Couples
Deluxe Rainforest
Stayed one night in August 2016
l
food need to improve and toilet need washing hose by the toilet bow
Reviewed August 23, 2016

Md from Malaysia
Families with young children
Deluxe Sea View
Stayed one night in August 2016
Bad maintenance
The location is very nice - the junction of beach and hill - really really facinating. Great pool both for adults and children. Maintenances are very poor. You can smells bad in your room. The same is true for my friend.
Reviewed August 22, 2016

Beng from Malaysia
Couples
Deluxe Sea View
Stayed 3 nights in August 2016
moderate beach hotel
Damai Puri used to be better kept but the exterior seems to be poorly maintained now. The lift broke down once and was musty smelling. The room was satisfactory and seems to have been refurbished not too long ago, though, the shower knob was broken and the sliding door to the balcony wouldn't budge. The bed was comfortable but nothing much on the tv. We went to the restaurant at the hotel for lunch once but the service was terrible. There was only 2 other tables but it took ages for the food to arrive. Overall, it was only a moderate stay.
Reviewed August 21, 2016

Beng from Malaysia
Couples
Deluxe Sea View
Stayed 3 nights in August 2016
moderate beach resort
Damai Puri used to be better kept but the exterior seems to be poorly maintained now. The lift broke down once and was musty smelling. The room was satisfactory and seems to have been refurbished not too long ago, though, the shower knob was broken and the sliding door to the balcony wouldn't budge. The bed was comfortable but nothing much on the tv. We went to the restaurant at the hotel for lunch once but the service was terrible. There was only 2 other tables but it took ages for the food to arrive. Overall, it is only a moderate stay.
Reviewed August 21, 2016


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