Recent customer comments

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Good



based on 1214 reviews
  • Cleanliness 6.3
  • Facilities 5.1
  • Location 7.6
  • Room comfort and quality 6.7
  • Service 6.5
  • Value for money 6.1
  • Food and dining 5.7
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Johnny from Malaysia
Family with older children
Deluxe Sea View
Stayed one night in June 2016
Pricey
being one of the limited beach hotel, not much improvements had been done.
Reviewed June 12, 2016

Johnny from Malaysia
Family with older children
Deluxe Sea View
Stayed one night in June 2016
Need improvement
kinda dirty, old facilities.
Reviewed June 12, 2016

lee from Malaysia
Family with young children
Deluxe Double or Twin Room with Sea View
Stayed one night in June 2016
satifactory
got chance to improve
Reviewed June 12, 2016

Hui from Malaysia
Family with young children
Deluxe Sea View
Stayed one night in June 2016
Poor facilities
Bath towel is not ready after request for so many times.
Reviewed June 11, 2016

SOON from Malaysia
Family with young children
Deluxe Sea View
Stayed one night in June 2016
Old hotel with poor maintenance
Old hotel with poor maintenance.. not value for money..
Reviewed June 11, 2016

MUHAMMAD from Malaysia
Couple
Deluxe Rainforest
Stayed one night in June 2016
Regret
The moment i arrive in the room, no towel provided and only provide at 8.30PM. It's irritating because i call both receptionist and housekeeping by 6.30PM, they inform will send and their staff on the way..after 2 hours waiting finally arrive. but i have to chase the housekeeper wandering outside....the pool is not clean. This resort shall remove the spa from their signboard/name....no spa inside....the room's price is not compatible for the service that i received...i only give the credit for the location as the view and i feel refresh..for me i'll not coming again to this resort...not recommended...
Reviewed June 10, 2016

zuraida from Malaysia
Solo traveler
Deluxe Double or Twin Room with Sea View
Stayed one night in May 2016
not good
not good room. no network service
Reviewed June 09, 2016

Kay from Malaysia
Family with older children
Deluxe Rainforest
Stayed one night in June 2016
Lack of maintenance and lousy services
Rooms are poorly maintain. Shower and Sink clogged. The balcony is full of dust and bird droppings.
Reviewed June 08, 2016

Lee from Malaysia
Family with young children
Deluxe Double or Twin Room with Sea View
Stayed one night in June 2016
Dirty swimming pool
Dirty swimming pool ,bad server
Reviewed June 08, 2016

Chieng from Malaysia
Family with young children
Junior Suite
Stayed one night in June 2016
Service too bad
..
Reviewed June 07, 2016


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